Had cut and color done last year (2019). Asked for Senior stylist, not sure what her name was but…read moreshe fried my hair and did not give me the color we had discussed. Was also not happy with the cut, again did not give me the cut we had discussed. All this and I still had to pay top dollar. Was happy to spend the money for great color and cut, but under the circumstances. she should have paid me for ruining my hair for six months or so. Definitely will not return to the Diva in Chinook Mall Calgary.

I had a terrible experience here, and do no recommend this place. I went in wanting to go back to…read moremy natural hair colour (Dirty Blonde/light brown). I was told they would be able to get me 1 shade darker than what I was asking for, I agreed to that. When I had finished, I had black hair. It was darker than the colour I had came in with. HOWEVER because I am a non confrontational person, and I had just been in the chair for 3 hours, I said I liked it. Then later that day tried to follow up with the manager. The manager Theresa took 5 days to get back to me, which she then responded with "you told the stylist you liked it, so if you want it changed, you will have to pay for another service." Even after I had explained why I told the stylist I liked it in the first place. I was told not to worry, my hair would fade, well almost a month later.. It still has not faded. I will never be returning here.

Hi there, I've been to the salon 3 times this year, and will…read morenot be returning. The cuts are good, but the staff wound up being very petty. The first two visits were with Cassie, who is their junior stylist. Sweet girl, good stylist, room to grow :) I had my third appointment scheduled with Cassie for Sat April 21st at 10 am. Due to a scheduling conflict (I was climbing the bow building downtown for charity), I had to reschedule to 1 pm. As she wasn't available, I said I would be happy to take an appointment with whomever was available. Cassie promptly called to say she had a 3:15 available, which just didn't work with the rest of my days schedule. Thought that was perfectly acceptable. When I came in at 1, I brightly smiled at Cassie and said hello. The response was abrupt, and she wouldn't look at me. The stylist that did my hair Chrissy, snapped at me while I was trying to explain what I wanted done. She continued to speak highly of Cassie while being a tad unpleasant throughout the appointment. Wow. All over a rescheduled appointment. I was going to go back to Cassie for further appointments as I thought well of her personally and professionally, but feel that your salon doesn't deserve my $60 every 4-6 weeks. Best of luck.

I went to this salon in a hair emergency. they made sure my needs were met while keeping my hair…read morehealthy. The workers there are super friendly, and have a genuine relationship with each of their customers. I was for a few hours so I saw quite a few people filter in and out and all of them were regulars. the atmosphere was so welcoming, and in the end my hair was exactly how I wanted, and felt even healthier than before. My hairdresser Cassie, was so nice to me and told me everything she was doing to fix my hair to make sure I was comfortable with it. She was so nice and it was definitely a breath of fresh air to go to such a nice salon where they care about you hair and it's needs.

The great thing about Riverpark Beauty is that it really is a family hair salon. They've got great…read moreprices, a fun interior design, and really nice people. I was surprised when I found this place. Thinking about its location and exterior, I would imagine it to be a somewhat low-quality salon. But, thinking like that, I would be wrong. This place is actually quite eye-catching on the inside and very welcoming. They have a clean environment to work in, which provides me with comfort. The staff are definitely among the nicest stylists I've met. They can tolerate children in their chairs, which is more than I can say for other places. They have a way of talking to anyone and making them feel very welcome and at home. Since it is classified as a 'family' salon, the prices are actually cheaper than other places. I don't feel like I'm blowing my whole paycheque on a hairdo, which is definitely a nice thing. Riverpark Beauty, here I come!

With a move from Edmonton to Calgary, I was left worried about finding a salon that compared to…read morewhere I went in Edm. The first while I had a lot of issues and ended up actually driving to Edm every few months - to see family - as well as get my hair cut. We recently moved to the Marda Loop area and I came across this little gem of a salon. I had a good feeling, so I took a risk and made an appointment. I am not regretting my decision. Very friendly people, comfortable and cozy. It was like waking into a beauty salon where everyone knew me - yet it was my first time. I walked out feeling the best I had in a long time. I highly recommend Riverpark.

The manager was rude and the hair stylist was equally rude. She also messed up my hair and missed…read morespots when coloring my hair. She also cut my hair way too short. She should have shown me with her fingers but she decided to cut and then ask me afterwards if the length was OK. Who does that? Manager usually sides with the hair stylist even though she doesn't even do hair herself.

Worst manicure and pedicure done ever for $200 took her 2 and half hours to do and its the worst…read moreexperience I have ever had it

Amira was fantastic from the consultation to the highlights, root touch up and cut. I couldn't be…read morehappier with the results. thank you!

DO NOT GO HERE! Don't waste your money!…read more Well I would like to begin with if I could give no starts that's what I would give. I went there to get a trim and nails done. So I have to admit I was 15 minutes late for my appointment which is understandable but they could've just rebooked me if it was gonna be such a big deal and after I got my nails done I got trim and a little bit of bangs. Well I called back because one of my nails had already broken off and I explained to them that I didn't feel comfortable seeing the same girl but the receptionist jake kept pushing and pushing and making me feel more uncomfortable until the point where I wanted to speak with a manager. The manager I spoke with was very nice and assured me if I came back to get my nail fixed everything would be ok and no judgment. But boy was she wrong. The lady that did my nails was so rude I waved to her and said hi and she just looked at me and walked in the place. And not to mention so rough because I explained to the manager the reason it took 2 1/2 hours to do my nails was because she didn't use the drill and just used a nail file. Well I can see why she didn't use a drill because she chopped my fingers up trying to fix her job she did the first time. And than she started to shame me because when I waved to her I was having a smoke and said well you can't have your nails white because you smoke and they will turn yellow right away. Just an all together horrible experience there. And the guy who cut my hair I felt like he was judging me because I had just had my nails done and my makeup was done and he said "oh where are you going to a big party?" And I asked for a trim to try and get all my ends not looking so fried. And not a straight across cut and as I was explaining to him he just brushed me off like ya ya I know what you are talking about. But clearly he didn't and not to mention my bangs he fucked them up doesn't even look like bangs. I will never be going back here and will advise everybody I know not to go to this place just because of the disrespect that I was given by the employees there and not to mention after I went back and got the nail fixed the exact same one broke in the exact same spot horrible. Oh ya and she didn't take the extra gel that was under my nails as well

I've been going here or years and have never had a bad experience…read more The stylists I've seen have changed throughout the years so it has never really been one consistent person. I can assure you that each and every person has been super helpful. When I was growing out my hair they explained the best ways to do that and made sure the trims were minimal. Booking over the phone is quick and easy and I've never had a problem, accept for that one time I dialed the wrong number :). It's an easy access location that looks really pleasing, even the waiting area is super nice. I don't think I have ever been into a hair salon that is as clean as this one is.

Excellent service from Nikki and her co-workers. My wife, my daughters and I have been regular…read morecustomers here for more than a decade, first with Feris, then with Nina, now with Nikki. We have never had a bad experience. And in reference to another review by a different Yelper, FINAL SALE signs are clearly posted around all products (as they have been for many years) and I have never left here without a receipt. So ...

I would highly recommend this salon, and my very talented stylist, Ali. I am a senior with thick…read morecurly hair that grows very quickly, and Ali has never steered me wrong when I wanted to try something different. The salon has a lot of good quality products, and I have never felt pressured to buy. However, when Ali has recommended to a certain product and I chose to buy it, . I wasn't disappointed with the results. And, of course, they have really good coffee.

they have new managers. I've been going to the salon since 2016 and been very happy with them until…read morenow. New managers trying to have you pay money when you book appointments and when you cancel your appointment due to an ageing cat who has an emergency and has to go to the vet, what's more important your hairdresser or my cat?

Omg !!! I have been trying to get my hair the way I want it for YEARS!!!…read moreI have lots of grey/silver hair with my naturally dark brown hair. I wanted my silver to blend in. I've gotten reddish hI-lights REPEATEDLY. Told my hair just lifts warm. I had a long time, 19+ years, stylist. I changed to a younger funkier stylist. 2x I didn't get what I wanted. I was very sad. I was leaving for holiday in a few weeks and really wanted my hair "did" for it. I asked a friend who she goes to cuz her hair is magnificent, she said Leah was her girl. Leah was booked the friendly receptionist suggested Sam and I could get in the next day. I booked then almost canceled. I was terrified of getting something ugly. I went even though I was so scared. I arrived 20 minutes early. The receptionist greeted me and offered a hot cuppa coffee and shortly after Sam came and got me. I showed him a few, many lol, pics on my Pinterest and he said yes we can do that. Not today but we'll get started. I thought oh great this song and dance again. I've heard this !!! He said I see a icy blonde and get rid of the uneven black... Balance it out. Within 45 minutes I was under the drier and then the sink, waiting for my hair to process and lift. The sink had a foot rest and was THE most comfy wash chair I'd ever been in. Sam explained everything he did along the way. He cut my hair and taught the receptionist how he does layers. He was kind and patient with her. Asking questions about her schooling and being so supportive and enthusiastic about her progress. Sam cut my hair and left it longer than I wanted but it looked AWESOME!!!! He trimmed a tad more, blew it dry then had the receptionist curl my hair. She was so sweet. Talkative and kind. She took me outside to take pics and then cashed me out. Sam came over to wish me well and thank me for my business. I took my own pics and sent them to my hubby and daughter. They both loved my hair and even commented that it's NEVER looked so good. I will most definitely be back and will tell everyone to go there !!!!!

I am very happy about this salon. My hairdresser is Sam. I do not care about the design of the…read moresalon (which is nice) or receptionists (who are friendly) or any other thing except that I know I will have a great haircut (again)! I have been looking for a hairdresser for a couple of years after coming to Calgary. I have asked women on the streets if I thought their cuts were done nicely. Then I would go and check the salons spending lots of money and having one failure after another. Sometimes the I would go to the same place for 2-3 times until they ruin my hair or make a fatal mistake in cutting. And then repeat ad nauseum. Finally I got lucky. I saw a lady with a great haircut, I made a compliment, she said she gets great comments about her hair every time, I got the address and the name. It was early March and I had to wait for two weeks to get an appointment. " He must be popular"- I said to the receptionist. "Oh, yes!"-she said with pride in her voice. Sam is great. He is never pushy. He will ask what you want but I prefer to ask _him_ what is the best for my hair. His salon carries a line of products but he never up-sells. And the products work, too. Life is so much easier when you have a great hair dresser. ;-))