The manager was rude and the hair stylist was equally rude. She also messed up my hair and missed spots when coloring my hair. She also cut my hair way too short. She should have shown me with her fingers but she decided to cut and then ask me afterwards if the length was OK. Who does that? Manager usually sides with the hair stylist even though she doesn't even do hair herself. read more

Worst manicure and pedicure done ever for $200 took her 2 and half hours to do and its the worst experience I have ever had it

Best pedicure I've had in 25 years. My feet feel so healthy and look amazing. Ask for Lina.

Had an Express Manicure (really just a polish change) next day polish was bubbled, went back the next week for fix. Next day polish was bubbled AGAIN. Stopped by to show bubbled polish. Got phone message saying I could come back a third time or get $10 off gel polish?? Called salon back asking or $25 refund for failed polish change. (Not wasting anymore of my time on this) Was told NO refund. Asked to speak with manager. Was on hold over 10 min. No manager and no refund. Not a great way to handle a cx service issue! Here is a suggestion; We are sorry the polish changes were not successful. We have credited back the $25 charge and welcome you to come back again anytime for another Express Manicure. We really appreciate you choosing Diva Salon! read more

5 stars for the stylist!!.. I went there with Anita... And I have to say she was AWESOME!!.. Since the first minute she was super friendly... Also, she was super professional, she provided a consultation, and I explained exactly what I wanted and that was what she did, nothing more, nothing less... My hair was very damaged and dry, she offered a treatment that was like magic, now my hair looks very healthy and stunning!!.. I am super happy with my hair cut and my healthy looking hair!.. It was a 6 stars service!!.. At the end she also offered the products that suit with my hair needs, and I think she made a great recommendation!... I would definitely recommend her to anyone who wants a good haircut and a beautiful hair... She really knows about hair and how to make you look good!!... I had a pedicure in this salon with Ashley, and it was good my pedicure last for 2 weeks like It was made the day before... The staff at the front desk was very nice, and the place was very clean... I definitely have nothing to complain about this place, I recommend it 100% read more

Commitment. Trust. Sensitive Scalp. I have issues when it comes to people touching my hair. There was never any hair braiding while sitting on the carpet in elementary school for me. For years I have flitted from different stylists at various Market Mall hair outlets only to return and find they no longer work there, but I have found my hair soul mate at Diva with Sanja. She is an Educator Stylist, so I know, she knows what she is doing to my hair. Her cuts are amazing, she is friendly, no awkward silences while a shower of split ends land on your lap. Free bang trim in between appointments and a makeup touch up after your cut. The scalp massage is also to die for. I am now in love with Aveda products and the whole salon smells wonderful. Can't say enough good things, have yet to try out the spa aspect. Will be returning in a couple weeks as part of a bridal party not with my usual stylist, so we shall see if the review improves! read more

Loved it! Best haircut I got for 50$ I think it's amazing getting a scalp massage and a shoulder rub before they start its soo relaxing. They offer make up touch ups after and when I dared to get a new talent to do my hair a master stylist made sure she was doing a good job. My hair looks fantastic and I won't be going anywhere else for a LONG time read more

Diva Salon Spa - Tea and water area - Day Spas Near Me - Calgary, Alberta

"Lindsay" as she calls herself was a horror to deal with and unbelievably they actually had the audacity to expect a tip after the terrible customer service and the awful job they did and terrible results they provided not to mention they already charged me an arm and a leg ridiculously absurdly high prices. read more

I went to Diva last Saturday to get a hairstyle for my sister's wedding along with the rest of the bridal party. It was the worst mistake ever. If I could I would give this place a 0/5 stars. First, the salon gave us students to do our curl down hairdo. The hairstylists didn't even know what a finger curl was (1920s signature hairstyle). Next it took 2 hairdressers to curl my short bob. 1 hour after leaving the salon I had to return, because my hair had completely straightened. They gave me a Gift Certificate for half my money back (not even Cash back!!!) since they could not give me the hairstyle I wanted. First of all, they knew I was from out of town and the GC is completely useless to me, and secondly, they shouldn't have wasted my time and told me right from the get go. A 3rd stylist curled my hair once again. Well, their stylists and products aren't very good because I went home crying. Finally I got my sister, the bride, to curl my hair on the day of her wedding. She also had to redo hers as the curls had also fallen out in her hairdo. So in all: we didn't get the hairstyle we wanted, we were charged for a professional do that was done by a student (which would be cheaper), the curls they put in didn't stay for anyone, and finally they couldn't even give me my money back, instead they gave me 50% back in a gift card. I won't recommend this place to anyone and I will be contacting management as this was completely unacceptable. read more

I love this place. $35 haircut gets you a wash, head massage, good haircut, follow up wash, hot towel and some pretty good conversation. Ask for Vanata read more

My review is based in esthetics only as I have never tried their hair services. Mackenzie is my brow goddess and even though it's been a while I can say she does a fantastic pedicure as well. Easy location with parking but if you are on transit it's a short walk from the Ctrain and loads of buses service the area. The shop itself is an Aveda Salon which means it smells like heaven when you walk in. The only challenge for me is getting past the retail section at the front door as I want all of it. The spa side is quiet and tranquil like you want in a spa. The treatment rooms are a good size so you don't feel like you are in a closet and the pedicure room is nice and bright with lots of room if you come with a friend. read more

I have been going to Diva since early 2000's, and have been quite pleased with their service over the years. Mostly, I get my hair cut, but I have also gotten color, massage, and waxing done. They taught me I have curly hair (sounds silly but I really just thought it was "frizzy" growing up) and more importantly how to tame it. PS, the right cut for curly hair is the MOST important part. I still force out little tutorials with each visit, and my lady is still so patient! Aside from the lovely cuts, I love the fancy coffee & Aveda tea while you wait, little scalp massages before AND during your shampoo and random Aveda samples they give out. The only reason I gave them 4/5 stars is simply their prices are a little more than I'd like, but every time I've cheated on my stylist, I've paid for it dearly in other ways... Would totally recommend Diva. read more

moving to YYC forced me to find a new place to get a haircut. my girlfriend suggested this place and they had a really aggressive first time visitor discount, so I felt compelled to go. why I keep going back: 1. super friendly staff 2. they have lots of drink options while you wait 3. product selection (yes, it's an aveda spot) is pretty good and they give you a discount when you return empty containers of hair product (for recycling!) 4. convenient location with a decent size parking lot (FREE!) 5. great check in offers of free aveda gifts 6. lots of service options (see: waxing, if that is your thing) 7. xmas gift card + treat bag which was pretty awesome (they have set the bar now, and am hoping this is an annual thing!) 8. Oh yeah, they can cut my hair really well plus it comes with multiple shampoos / hot towel / neck massage It is a bit pricey, but you are paying for a great experience! read more

I highly recommend Krystal at the west mount location for cut & colour. She's the best.

I was lucky enough to have Sandy recommended to me by my son who is very particular. She took the mop I had for a hairdo, and made me look respectable and fresh. The little touches created a very professional yet casual look that received a lot of positive comments from friends and family. I can't imagine myself having anyone other than Sandy look after my hair. Why didn't I go see her a long time ago? Robert read more

I always find the Diva staff, welcoming professional and friendly. I've never had any problems with this location.

I have been going here for years, and have always been very satisfied. I see Michelle for waxing and Sanja for my hair. Both these ladies are at the educator level, so it is more expensive, but still worth every dime. I am a student so sometimes I need to scrape to go there, but they always make me feel very comfortable and welcome. I believe in paying for the quality service, and will continue to see these ladies. Also, the Aveda tea is like crack, so good! read more

If you want a great curly cut and to have your greys/silvers pop against a nice blended color, then you need to see April. April spent a lot of time correcting my color with low lights so that the silver/grey hair that I had been growing out for a year blended nicely with the rest of my hair (I am happy to have grey hair as long as it looks modern and chic). She also gave me a killer curly cut - one of the best I've ever had (and she cut it dry, so don't worry about shrinkage). If you have curly hair and are nervous about getting it cut, go see April - she listens, asks lots of questions and understands the needs of curly hair. She also let me come back a week later to refine the shape a little and now I am so in love with my cut and my hair over all. She even applied the color to my hair differently than one would for straight hair and it turned out awesome. Thanks April! read more

Go see Sandy and Lindsay....The Dynamic Duo! I have had long hair for quite awhile now and I decided I wanted a change, and boy did I ever get it! Lindsay gave me the most amazing pixie cut I have ever seen....and to top that off, Sandy gave me beautiful rose gold hair! You can't get better service! These ladies are amazing! Thank you Sandy and Lindsay....my husband loved it! He said that I was stunning and that you ladies are amazing! read more

I've had my hair styled at Diva West Mount Royal for over 5 years now. April and the staff always do a great job and are top of their game. Color, cut and styling is great and always looks professional and trendy (good for someone in a business woman's position). I highly recommend the stylists and staff at Diva. read more

One of the stylists had all of my information from previous appointments on file, however managed to colour my hair grey and pink rather than lightening my blonde. I have been back 3 times to try and get this fixed now. The girls are great in getting me back in and trying to fix the problem initially caused, which I love, however I should not need to get my hair dyed three times, when all that was asked for was blonde highlights. read more

Had the best experience at Diva Salon today! Thank you Janeen for transforming my hair into a masterpiece.......I LOVE it!! Definitely, will recommend to anyone in search of a genius stylist / colourist! read more

Can't live without Sanja! She's been doing my hair for 3 years and I need a fix from her every three weeks .....also love the free parking and more recently, the new coffee. Front reception and crew who answer the phones and make "reminder" calls are brutal!!! If it wasn't for Sanja I would not be willing to put up with reception and crew's awful attitude ! read more

Stay away if you value your time and money! I have experienced two horrible appointments at Diva and that is more than enough for me. I have tried contacting management and they act as though it was a bother to hear about my poor experience. This salon and spa is seriously overpriced for the quality you receive, spend your money elsewhere! read more

I adore new talent Jazmyn. She's so talented and just a super friendly nice person. The head massage is amazing and I love the complimentary aveda tea and capps. A great price at jyst under $50. read more

I have been going to Terri Lynn for the past few years and gladly followed her to Diva in Market Mall when she started there. She is the only stylist I trust with my hair and she knows the ins and outs of how to style and color it. She is very thorough, efficient and careful, and besides being an absolute pleasure to talk to, is amazing with her work! I highly recommend Terri Lynn to all my friends, men and female. read more

Frequently have massages with MacKenzie--she has great hands, is kind, caring and compassionate. I always come away feeling better than I arrived. Highly recommend her! read more

I just had the worst haircut of my life at the Market Mall location with April who was supervised by a senior stylist who I later found out was one of the owners of the salon. I brought a picture of what I wanted to avoid miscommunication but it didn't help. I kept expressing my concern that she was cutting too short. I couldn't take the spraying, combing, brushing and drying over and over (instead of styling) any longer and when I saw and felt how short it was, I had to leave before I had no hair left at all. I know it will grow back in but in the meantime, I'm sick to my stomach over this experience and to add insult to injury, I paid $50 for this botched haircut. I thought I could trust an Aveda salon but I was wrong. When I got home, my husband said "what happened to your hair...can you fix it?" and he hardly every comments. I was then called by two different people at the salon who have offered me a free appointment with their very best stylist to fix the problem. I told them that unless they can glue the hair back on, there is nothing they can do but give me a refund. They refused. A senior manager was supposed to call me on Monday but so far, nothing. Beware the sales pitch that all their stylists are well trained. Like I said, this was a terrible experience. read more

I have been going to this Diva Location since I can remember with my mom. I have always walked in and been greeted professionally and warmly. I went last weekend for a pedicure and will defiantly be coming here instead of the cheap quick places from now on! I was about 10 minutes early and was seated in their waiting area. They have a very nice tea and coffee table and tons of magazines to flip through. Was greeted my my service provider Ashley and taken into the spa. It was very clean and organized. My pedicure was relaxing ( complete with a hot towel for my neck, massaging chair, and a "sensory journey" where you got to pick the smell of the oils they used during the pedicure) I left feeling relaxed and my feet looked awesome, will defiantly be recommending and returning to this spa in the very near future read more