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    Diva Salon Spa

    3.1 (31 reviews)
    Open 9:30 am - 9:00 pm

    Services - Diva Salon Spa

    Bridal hair services

    Blowout

    Chemical treatment

    7 More Services

    Color only

    Haircut

    Cut and color

    Hair styling

    Manicure

    Manicure and pedicure

    Pedicure

    Diva Salon Spa Photos

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    Recommended Reviews - Diva Salon Spa

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    Reviews With Photos

    Hydrafacial!!!
    Katarina H.

    Got my first hydrafacial today and WOW. My poor dry skin really needed it! I have never felt my skin so hydrated, clean, and glowing. Do your skin a favor and get a hydrafacial! I'll 100% be back. 10/10 would recommend Diva Salon & Spa! Thanks, Diva team!!

    Be scared. Be very scared.
    Bobbie C.

    Two Words: Run away. A more detailed description is that not only did I not get the colour or cut that I requested from the employee Andrew (the usage of the term hair stylist would be an insult to any other person within that profession), I was treated to the worst customer service experience imaginable. After being referred to this salon by an acquaintance and knowing that before New Year's Eve (December 29) it would be busy, I booked my appointment for chunky, defined light brown lowlights, beige highlights and a cut a month in advance. When I arrived I had very clearly explained to Andrew exactly what I wanted with pictures for reference. It wasn't complicated. Although perhaps he had tried his best, customers do not return for mediocrity. Included in this review is a screen shot of the back of my head where a large section of my natural hair can be clearly defined from the very dark colour Andrew used on the rest of my hair. This large section was completely omitted from the colouring process, looked sloppy and ill matched to the rest of my hair. I asked for chunky high and lowlights. What I ended up with was almost completely dark hair (except for the large patch of my natural hair he omitted) with minimal lowlights scattered through out. As he was putting in the dark colour, I questioned Andrew on if it was going to be as dark as I was seeing because that is not what I had asked for. He assured me that it would be a warmer, lighter colour. After the colour was applied to my hair, Andrew told me that because the consultation and colouring process took too long and he had another appointment, he did not have the time to cut my hair. I was given one of two options: 1)come back at 8 pm (6hours later) or 2)have someone else cut it. As I had planned my schedule around this appointment and I was flying out for a New Year's Eve celebration early the next morning, I had no choice but to choose the latter option. Like I said earlier, I had booked my appointment well in advance with a exact description of what my hair was before and what exactly what I wanted done to it. It wasn't rocket science and I didn't ask for anything beyond what I had booked for. Although the apprentice who stocks the shelves and sweeps the floor was a very nice lady, I did not book this appointment with her. I wish now that I had because I am certain she could have done better than this oaf. As I sat there insulted at being blown off by a rude little troglodyte and gawking in horror at the mess that was now my hair, Andrew came over to look at his handy work. When I had said that the colour was too dark, he didn't seem at all surprised and offered if I wanted to come back the following week, he would fix it. What good does next week do for me when I was having it done for New Year's Eve? I asked the cleaning lady to just trim because I didn't want to chance anymore disasters. Upon leaving and paying my bill, (once again I felt I had no option but to pay because of the waiver of agreement you sign during the consultation) I spoke to the manager who was very apologetic for my experience and gave me a $25 gift card towards a future colour appointment. I threw the card in the mall garbage with the hopes that no unlucky soul would ever use it. As I was given two options, I will give readers of this review two options as well before having their hair done by Andrew at Diva Salon: 1) shave your head before seeing him so there is nothing for him to destroy and disappoint you with or 2) buy $30 dollars of Clairol at a Drug store because you will have a better customer service experience and save $130.00 dollars.

    This is what they consider nice face faming low lights LOL. Do not recommend. The manager also didn’t show good customer service.

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    12 years ago

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    7 years ago

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    12 years ago

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    13 years ago

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    Jennifer H.

    Thank you K G. for taking the time to review us on yelp.

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    Review Highlights - Diva Salon Spa

    I went to see Ali for an "emergency" hair appointment, and at first he agreed - he'd have to chop it off...

    Mentioned in 4 reviews

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    Diva Salon Spa - hair - Updated May 2026

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