So happy I found this salon. My nails desperately needed some TLC and I'm thrilled with the…read moreprogress after only one builder application:) Pam was not only a pro at taking care of my nails, she was a joy to spend time with.

Excellent Nail Specialist! With an amazing personality! Thank you so very much for a very relaxing…read more& pretty pedicure. I can't wait to have my next appointment. Enjoy your evening.

First time visiting. I called the day of service and made an appointment for my daughter and…read moremyself. This is a small business so I was fine with our appointments being an hour apart. However the two nail technicians were able to take us within a few minutes of each other. My daughter got a full acrylic with gel polish from Nikki and I got a gel manicure with design from Lynn. I love that prices are posted in the front and back where the technicians sit. We made our next appointments so I'm looking forward to trying again.

A had a female named amber and she glued the nails on me then she started to paint them, without…read morethe acrylic on them. Then Another worker came by and took her stop and the girl was pretty mad and they were arguing then the girl that came over did put acrylic on but she let the other girl resume and it was so ugly I ripped them off

I have been going here for about 4 yrs. Always great service, beautiful nails and wonderful…read morepedicures. Salon remodeled looks great.

This is the best place by far that I've been to, been going here for over 9 years and they always…read moredo the best job! Jimmy and Lin are the most friendliest and nicest people, they make me feel right at home everytime! I won't go anywhere else but here! I highly recommend coming here! Best job and at decent prices!

I went in today for a schedule haircut. Lori spent time talking to me about my expectations and…read morewhat I wanted from the visit. The salon is clean and it was an overall good experience. I was able to book two more appointments with her on my way out the door!

I was a regular at The Odyssey when they were at the Aberdeen Plaza (near Ollie's), and one of…read moretheir first customers when they moved downtown. I only left because I moved to NC. Since I was in Harford County and in need of a haircut, I knew exactly where to go! The location is still perfect--next to the park and across from the fire station, with easy access and parking. They've expanded since I was last there, and they now have a spa area. Mags, who told me she's been there for four years, cut and styled my frizzy, wavy hair, and it looks great! The price was reasonable, though not cheap, and worth it. Beware though--there was a sign on the counter that said the prices are rising "slightly" on 11-15.

I arranged a ladies spa day with Par Excellence this last weekend, and it was wonderful! The staff…read moremade scheduling very easy, they set up a wonderful flow of services (the three ladies each had two services), and the services themselves were done at 100% without skimping. I'm excited for my next appointment!

My wife and I didn't spend long here, and we certainly won't go back. We chose this salon…read morespecifically for its high reviews and spa-type setting, and we were looking for a place as local as possible so we could make a habit of regularly visiting for manis, pedis, and facial treatments. When we first visited the address on a Wednesday at 11am, they were closed. We were disappointed with the very-limited hours of operation (the schedule posted on Yelp is inaccurate), but coordinated to come back as soon as we could anyway, trying to be optimistic. Today we visited at noon, two hours before closing (which is 2pm on a Saturday). Nobody was present in what we assume was the reception area and nobody greeted us, even when the door chimed, so we walked into the back (the business is out of an older house,) and found two ladies with clients receiving manicures, who immediately greeted us with cold, annoyed stares, not saying a word. My wife immediately apologized, feeling like she wasn't welcome because of the awkward and intense glare from the employees. She explained that this was our first visit, and asked if clients were seen by appointment only. One lady hesitantly responded in a deadpan voice that they take walk-ins sometimes. When my wife asked if she could get a manicure, the ladies looked at each other simultaneously and said, "No, don't have time," then continued their work, pretending not to notice us still standing there like idiots. Nobody offered to schedule a future appointment or even offered an apology. It's hard to put into words the overwhelming feeling of snotty judgement we both received. We walked ourselves out of the dark residence, feeling icky. My wife and I enjoy bicycling around our little town, especially lately in the springtime, and were dressed in active attire when we visited. Based on the "greeting" we'd received, we questioned whether we were being judged based on our appearance. We were not treated with dignity and respect whatever the case was, and we feel far too unwelcome to return.

If you would like a racist and discriminatory experience please go here. If I could provide less…read morethan a star I would. The options in this town are very limited and it often feels like you are trying to pick the lesser of evils. This place 'Pro Nails' berates any customer that is not white. They speak to you in a condescending tone that just makes you feel inferior. They constantly assume you cannot afford their varying prices. A fill in can range from $30-$70 depending on the male owner's mood that day. He completely disrespected me and made me cry in front of all clients in the store simply because I advocated for myself when they tried to skip my turn. The manager got in my face as I was sitting and made several hand gestures as if I were nothing. He never apologized and just doubled down on his unprofessional behavior. He made sure to protect his white lady clients all the while. Not to mention the unsanitary practices and lack of care that lead to fungus growing on my nail. This place is a disaster. Stay far away.

So I am sitting in Pro-nails as I am typing this review. I was here last night and told the…read moretechnician that the gel polish was not to my liking. She kept manually filing my nail to correct the poor polish job she did. She kept stating there was a "dip" in my nail causing the problem. I finally gave up as she was very reluctant to wipe the gel off and start again. Lo and behold, about an hour after leaving the shop the polish began lifting. So now I am back trying to get them to fix the one nail. Of course they want to hurry and drill off the polish. Naw, nope. I asked for the pusher and get the polish off myself. Now they are ignoring me. I wonder how long this is going to take. Update: So the tech, who serviced me last night and now today was not happy to see me. The feeling was mutual. So she begins by pulling out the drill. Ma'am what are you drilling? You drilled last night! She stated she had to get the product off the edges. Ugh, OK. So she does her thing and was about to put the polish on. I stopped her and asked about the base coat to which she responded I had product still on. This is vexing to me as out of the same mouth she said she had to drill it off. At this point, I am well beyond over with this place. Nail fix polish technique sucks. I bet this won't last the rest of the week. And there is more! 3 days later the FN polish on my other hand starts bubbling up!

I've been a regular customer for a long time now, and I look forward to every appointment. Staff…read moreare personable and professional. They operate a wildly popular business, and as such, by appointment only. I've had appointments rescheduled by the spa (due to death in the family) and by me. In each case the issue was handled beautifully. After reading a couple of earlier reviews, I can honestly say that I've never heard any inappropriate language, or anything that could be considered unprofessional. I get great advice and care every single time.

I visited the salon today for what I believed was my scheduled appointment time, only to be told…read morethat my appointment had actually been booked 15 minutes earlier than what was communicated to me. As someone who had plans for the weekend and specifically arranged my schedule around this appointment, the situation was extremely disappointing. What was even more frustrating was the lack of professionalism and empathy shown regarding the miscommunication. In a customer service-driven industry, I expected at minimum an apology or some effort to accommodate the situation, especially since the error was not entirely on my end. I chose not to reschedule and accepted the loss of my deposit because I do not feel comfortable continuing to support a business that does not prioritize customer experience or accountability. Mistakes happen, and I completely understand that but how a business responds to those mistakes matters. I would strongly recommend implementing an automated confirmation or reminder system to help avoid appointment misunderstandings in the future. Unfortunately, this experience left me feeling undervalued as a customer, and I will not be returning.

Ok, I have now been here 3 separate times and overall pretty decent. I will say my experiences have…read moreincreasingly been extremely pleasant. The first time I had highlights and a hair cut. I will have to say I was happy with the color, but not so happy with my cut. When I told her I wasn't too happy w/the cut she did fix it. So why did I come back you ask? Well at this aveda salon they do a free "aveda ritual," which may consist of a complimentary make-up application, hand and arm massage, neck and shoulder massage, aromatherapy journey or Aveda tea. Of course I chose the massage, and was hooked!

From the owner: Salon Marielle is an Aveda Concept Salon with two locations in Ellicott City, Maryland & Havre de…read moreGrace Maryland. At Salon Marielle, we provide Aveda hair color, facials, and products to residents in Baltimore, Delaware, Washington DC, and Virginia. We also provide a variety of Hand and Foot Therapy Treatments, Hair Care Treaments, Skin and Body Treatments, and Bridal Hair and Make Up Services.