This was such a terrible experience. I've gotten sugared many times before and the sugar was sticky…read moreand terrible quality and wouldn't come off of my skin. I couldn't wait for it to be over

I am so glad I found The Sugar Room! The ladies were friendly, accommodating and professional!…read moreJessica was knowledgeable about the sugaring process and gave me great post treatment recommendations. It was my first time and I was really nervous but she made me feel comfortable and relaxed. I wish there was background music, which would be nice

Valerie is the BEST! As a Mediterranean/Middle Eastern gal, I have been doing electrolysis and hair…read moreremoval since a young age and no one does it like Valerie. She is quick, as painless as possible, and has great rates. Very convenient to get to and very friendly service. I trust her so much and you should to! I have had great results.

Going to see Valerie for electrolysis was the best decision I've ever made. After laser treatments…read moreruined my face by making the hair thicker and darker, I felt hopeless. I even tried waxing, but it was painful and only a temporary fix. She's incredibly knowledgeable, professional, and caring. She explained the process thoroughly and made me feel comfortable every step of the way. The results have been life-changing--my skin looks amazing If you've struggled like I have, don't waste your time and money on other methods. Valerie is hands down the best!

Ana is amazing! My mom and I were running over 35 minutes late for our facials today because of…read moretraffic and pouring rain, and she still managed to squeeze us both in. She's so thorough--asking all the right questions to really understand what you're looking for and to assess your skin type. She's incredibly knowledgeable, gentle, and just a really kind esthetician. I always feel so well taken care of when I'm with her!

I was extremely happy with the facial Ana had given me recently, she is a true professional, she…read moretook the time to talk with me about my skin, what I was looking to achieve by coming to her and my best course of action. I literally have been telling all my friends about her and telling them they MUST go to her for any facial or skin treatments. Ana is so sweet and an absolute doll! Her salon is amazing and so clean and decorated so adorably too. She does have some products in her salon but does not try to push them on you in any way!! I'm going back this week and I cannot wait!!

I've been coming to this location since moving to the area two years ago. I religiously saw Iris…read morewho was one of the best waxers. She made sure you felt extremely comfortable and was very personable. After she left this location, I tried another waxer (Miranda) who wasn't as welcoming and friendly as Iris. She came off standoffish, judgmental, and not comforting. I most recently saw a different waxer after that experience. Sam reminded me a lot of Iris - she was welcoming, social, attentive to questions and concerns, and comforting. I would definitely recommend booking with Sam for any of their services.

Had to reschedule my appointment day-of and they were super helpful! I ended up seeing Sam and had…read morethe best waxing experience ever. I'm not sure if it was her technique or her jokes but i was not in any pain during the appointment and got helpful guidance on when to breathe and such. She was truly the best and I'll definitely be returning!

I have been seeing Kelly roughly every other week for the past year, and have seen massive…read moreimprovements in my skin. For context, I have pretty severe cystic acne, went through one round of Accutane which helped initially, but then my acne came back with a vengeance. I had awful inflamed nodules and acne all along my neck that were painful and itchy, and it is completely smooth and clear now thanks to Kelly's skill and persistence in extracting. I also get microdermabrasion, which she recommends on weeks when my skin is looking calmer and can benefit from the extra exfoliation to get rid of dead skin and help with scarring. She also does scalp and facial massages to help you relax during the treatment which is really nice. If you have acne-prone skin that hasn't responded to typical treatments or medication from dermatologists, I wholeheartedly recommend seeing Kelly. Getting regular extractions and facials with her has made a world of difference, and I can finally see real progress in my skin that actually lasts.

Found Kelly on a whim while visiting in Newton and what a wonderful experience it was. I had the…read morebest facial I ever had. She took the time to assess my skin and chose the correct facial for me. I can't wait to go bank again.

I had my eyebrows waxed and it literally looked like nothing had been done. There was no shaping or…read moretrimming. And there were so many stray hairs left behind. The waxer didn't even have me take a look at my brows before I left. Very disappointing and frustrating experience.

I had a facial waxing done by Jessica Mann. She was approachable and professional in every way…read more Her touch was soft but sure. I had no sensitivity and she was able to get every hair and peach fuzz without pain - only gain. My skin actually felt smoother and cleaner after the waxing. I highly recommend her and will return to see her for any service required. Run - don't walk - she gets booked up fast!

My GO TO spot for brows, pedicures, and all things hair! Sam always does a great job with my…read moreblowouts and my balayage looks incredible even a couple months after it was done! Laureen is great for brows and always fun to chat with. Thank you to serenity for being my one stop shop! :)

What I love about Serenity in the City is the array of services they offer there! You can get your…read morehair done, nails done, you can get massages, injectables, facials, and you can even take a yoga class. It really is a wonderful place. I love the waiting area with coffee, tea, and sometimes mimosas! The service are priced fairly and I have been happy with my cut and colors. I see Dori, she is great.

This is the only place I go to for threading/waxing now. I've also been having her do my henna and…read morethe color has always turned out fantastic! Shalini is quick but thorough, flexible with the appointments, respects your time - highly recommend!

Friendly and fast service. This is only my second time here…read morebut shalini remembered how I like my eyebrows. Def come here! She also does waxing services!

An amazing waxer with great service! I l had a great experience and would definitely recommend for…read moreanyone in the area.

Clean, welcoming, and she made me feel relaxed throughout the whole process. She also gave me tips…read moreon aftercare to ensure I didn't get any ingrown hair or have any problems. Loved the entire experience and will go again!

I've been seeing Anh at BackBay Skincare almost every month this year for hydrafacials, and I can…read morehonestly say it's completely transformed my skin. It feels like one of those secrets you almost don't want to share because she's that good. I've been to all the "fancy" and overhyped spas in Boston, and nothing compares--those places feel like a lot of promises without results. With Anh, I get instant and lasting benefits every single time. My skin is clearer, healthier, and I've gotten more compliments this year than I ever have. She also takes the time to recommend products that actually work for me, which has made such a difference in keeping my skin on track between visits. If you're looking for results-driven skincare in Boston, this is the place. Anh is truly a hidden gem.

I got the HydraFacial MD® ($200) and Ahn was so kind and professional. She talked me through each…read morestep and was incredibly informative, I will definitely be back!