The staff was very nice. The lady that did my hair was super sweet and she did a great job putting the correct colors and doing my hair how I wanted. Unfortunately, she left dye stained on my scalp, ears, and the side of my face. I spent about $150 on my hair and went to this salon in order to achieve the color I wanted. I expected to be met with professionalism but instead, it looks like I used Splat dye to get my color. Like I said, she was very sweet and did a great job on my hair, but I'm a bit frustrated with the unprofessional stains I have left on my head. read more

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I went to this location for a lash lift. I liked the girl, very friendly and I've gone to her for a massage once before. Somehow 24 ish hours later I'm pulling glue out of my eye. I ignored it at first but when I kept pulling glue out 3 days later and nearly unable to use my eye I called and went to the eye doctor. When I called the shift manager did not seem to care, her response was "oh goodness" The lady that did my service heard about it and followed up with me and suggested I speak to the actually manager instead. She was very kind and understanding and ask what I wanted done. I told her I wanted my money back and my dr bill paid for ($80) She gave me my money back for the service but told me that her district office had to handle the doctor bill. That was Friday (6/24) and I haven't heard anything other than "you're on my list to call" I'm very disappointed with all of this. My family was very panicked that permanent damage could have been done and beauty brands did not take it seriously at all. I really tried to be calm and understanding but I just want it to be done with and I'm getting ignored. The district office should have handled it when I tried to reach out instead of making the manager handle it read more

Beauty Brands - My eye was so agitated that it looked like the eye lid was going to bleed - Hair Salons Near Me - Lee's Summit, Missouri

I should probably come here more often. I stopped by to grab a liter of Redken conditioner . Too bad the liter sale ended Sunday! I ended up buying the little size because I'm not spending $30+ for a bottle. I don't match my sets, so I got the Redken Gold conditioner to go with my anti-snap shampoo and leave-in! The layout of the store is easy to navigate. Everything is organized by brand. read more

This store just needs to get it together. There are a few very sweet stylist but maybe only 2. The rest act like customers are a huge inconvenience of their time. Bad attitudes and bad hair! read more

If I could give zero stars for this particular employee I would. My 11 year old daughter had a semi permanent half blue and half pink hair dye in. We were told a "bleach wash" is what would be good for her...turns out not so much. I made an appointment with "master stylist" Shelley for a cut/color for my daughter in hopes to get rid of the now half yellow/half green hair she now had. I explained that she needed to cut off the ends (time for a new cut) and that I wanted to even out the color as best as possible and get it to an ashier color and not so brassy. She agreed and started with a trim. Okay fine. Then she told me she was going to put in "clenditioner" on the green side of her hair in hopes of neutralizing some of the green. She said my daughter could leave it on as long as she likes. In my thinking, I thought it was some protective barrier before she started bleaching/dying her hair. My daughter comes around not 5 minutes later with her hair in a french braid and Shelley said she is done. Uhhhhh excuse me? And I told her, "Well what happened? She's just going to have to deal with the yellow? And what if the green doesn't go all away?" She had the audacity to respond, "Well, I'm not charging you for the green if you know what I mean." So I got to pay 25.00 dollars for her to put some conditioner in my daughters hair and cut off about three inches off the end? It wasn't even a real haircut. It was a trim. And I know she wasn't busy because I had scheduled an appointment with her directly after my daughters was supposed to be done, SO happy I cancelled after seeing what she did to my daughter. This isn't my first run in with her either. She cut my mothers hair awhile ago, and my mother wasn't happy with what was done and was trying to explain to her what she wanted, all the while Shelley was arguing about it and didn't even do what my mom asked. Shelley is very unprofessional for a master stylist, and quite frankly...pretty darn lazy. For someone who starts out at charging 110.00 for cut/color, you'd think that she would give better customer service. read more

Went to get my hair done, showed pic of what I wanted. Sat in chair for 2 hours to get color, color looked nothing like what I wanted. She basically put a color on top of my black hair, couldn't see the color at all. Paid way too much and it was near closing time. The stylist could tell I wasn't happy but didn't say much. Emailed BB and called to make another appointment to have my hair fixed then next day, got charged more and after sitting in the chair for another 2 hours (4 hours total now and 2 visits later) I finally got my hair done the way it should have been done the first time. Don't think the girl knew what she was doing at all. I know they have different levels of stylists but I'm pretty sure she was a senior stylist. No confidence at all in getting hair done at BB again. Will not be back to have my hair done there again. Suggest you go elsewhere read more

I will not be coming to this location again, and let me tell you why. I normally have a great experience at Beauty Brands- I usually go to the one in Independence but they couldn't fit me in so I went to the Lees Summit one. My hair stylist, Shelly, was running late and just seemed extremely unprofessional. In my time there, she took 3 smoke breaks while working on my hair. She seemed like she had no clue how to handle my hair and had to ask other stylists what to do, even though she was supposedly a "senior stylist". I arrived for my appointment at 4:30 and didn't leave until almost 9. It was a total waste of my Saturday night. My hair looks pretty good after almost 4 and a half hours but I didn't like my experience here. read more

I walked into beauty brands about mid-afternoon, excited to get my hair dyed pink. I went in, and they asked if I had an appointment, and i told them I was here to get my hair dyed. I sat down and waited...and waited.. I waited about a total of an hour and a half for them to dye my hair, the. Walk out with a pink head. I totally recommend this place, although it did take a pretty long time. read more

Beauty Brands - Hair after beauty brands. Turned out just how I wanted it! - Hair Salons Near Me - Lee's Summit, Missouri

I've been going to Beauty Brands for years. I've lived on the Plaza, south, west and east of KC and there's always been one of their stores nearby. I love that I can count on a great staff to take care of all my primping needs in one place. I've recently started going to this BB in Lees Summit and I have found another great group of people that deserve a great review. This place has such a good atmosphere, always buzzing with workers making their clients look good. Everyone I've talked to is pleasant and professional. My favorite is Angela! (Give this girl a gold star!) She did my first mani/pedi and now I'm signed up to be a regular. I've never been a regular before but i love her! She's very good and the conversation is lively. She seems to understand my simple style and hasn't tried to change me. I look forward to my appts and plan on sticking with her as long as I can!! Yay! read more

Terrible experience with this salon. Made an appointment for a formal style for prom and the salon called and cancelled two hours before the appointment. They offered no solution for the last minute cancellation on prom day. Don't waste your time with this salon. Take the time to drive across town to the Rice Road location. read more

Twice in the past few months I have had a call the night before my appointment requesting I reschedule. Once it was because the stylist wanted to attend a family function. Tonight, it was because the technician wanted to do her friend's make up for a wedding. How did she not know this before tonight? I try to be sympathetic but it's frustrating when they cancel for personal reasons with less than 24 hours notice and have no one else available to fill in. I have an event too this weekend but planned more than a week in advance to have my nails done. Now I'm left scrambling the night before my event to find another salon. read more

Tried to check in for haircut appointment and was ignored by two employees that were talking amongst themselves. I then pointed out that we were there for haircut appointment and the response was a very rude "okay" like we were annoying them. Never again. read more

I would just like to set the record straight: having Asian hair in the Midwest is problematic when looking for a stylist. I'm originally from KC but lived on in LA for a few years and had many options of places to get my haircut. When I moved back to KC, I tried various salons and stylists and could not find someone that understood how my hair lays and how to create depth and "bounce" to my flat, straight 'do. Desperate, I put out the bat signal (read: posted a status on Facebook) and received comments, one of which was to try to schedule an appointment with Judy from Beauty Brands. Judy is Cambodian and her hair is very similar to mine so she was able to really give it to the attention it needed. I am SO happy with my haircut that I don't see myself going anywhere else but her from now on. I've always received really great service from BB and they're always sending me coupons so it was an even better time to check Judy out. The prices for haircuts are dependent on the status of your stylist so that is a bit misleading since they don't come right out and tell you what your stylists' rank is. However, it is definitely worth it pay for a senior rather than a rookie. I also got my eyebrows waxed there... I can't remember the young lady who did my eyebrows but I wouldn't recommend it. I've tried getting my eyebrows cleaned up both at this location and the Independence location and have been let down each time. They just do a sloppy job and they hurry through the task. When I got in my car, I realized the girl had left streaks of wax around my eye! sigh. So definitely all the stars on this review are intended for Judy but the ones taken away were from the lack of attention and care you get for the eyebrow service. read more

I'm addicted to the annual liter sale. I usually try something different every year, I'm always happy but haven't yet found the perfect shampoo. This one just opened and one of the hairstylists spent about 10min taking me around and discussing what might work best for my hair out of what was left. I was so impressed i cam back a week later and had Katelyn cut my hair. I forgot my picture to show her what I wanted, so that was my fault, but she did a very nice job and it's super affordable. $25 for wash, cut and dry. She also claims to be an expert in coloring (she has an art background - so that may be true). I plan on going back and having her cut and color my hair in a few months and I'll let you know. The spa services are also very affordable, but since they just opened I don't think the facials are available every day. Everyone that I met there was super nice. I'll be back. read more

The hairdresser I had "finished" my hair cut and didn't do the layers like I thought we had agreed on, when I asked her about the layers she said her next client was here and I could wait until she was done with her if I wanted. I couldn't believe it... Also, normally they somewhat style it or at least run a straightener through it so I can go out in public with my new haircut but I had to tie it back because it looked horrible. I'm really sad and not sure what to do because I am embarrassed wig how my hair looks and I don't have time to go somewhere else to have it fixed. read more

I would give no stars if I could. Worst hair cut ever. Asked for shoulder-length hair with layers and bangs. Basically got a bob cut all one length as short as my chin. They didn't charge me because I was so unhappy, but damage is done. Wanted to do something to fix it, but didn't want them to touch it again. Lee's Summit Blue Parkway Location. read more

I have been going to beauty brands for almost 20 years. I love the liter sale and you can get great product at fantastic prices. I love the take 10 program. Their salon & spa service leaves something to be desired. During an eyebrow wax, I have had an extra chunk of my eye brow hair accidentally pulled out & been burned with wax, I was called to reschedule my hair appointment moments after booking it because they thought it would make more sense for me to combine it with another appointment, and the crowning moment, I waited 10 minutes this morning for my massage only to find out the girl had called in that moment and I was out of luck. Time to find a new salon. read more

I've been to this Beauty Brands on three separate occasions in the past month. Not ONCE was I approached by a member of staff to ask if I needed assistance. The first time I came in wanting to ask about the differences in the Chi straighteners they offered. I hovered around the same area for some 15 minutes reading the back of the boxes before I sought an employee out (who, as it happens, had been standing an aisle over the entire time, oblivious to the customer next to her). The employee was obviously not interested in helping me and gave half hearted and non-committal answers. The second time I came in to buy (having done the research at home myself rather than rely on said incompetent employee) and, while trying to find a heat protectant product, experienced the same thing. I ended up buying, spending almost $200. The third time I came in to buy a makeup brush and some pomade. Was not greeted, addressed, or approached by a single employee. At one point I smiled and said 'hi' to one of the ladies and received nothing in return. On my way out I walked up to one who promptly turned her back on me and continued stocking brushes. This has been the most bizarre experience I've ever had at shop. I felt like I was completely unwelcome in this store and, having been a loyal customer in the past, find this customer service reprehensible. I will not be returning. Ever. read more

I had long hair down almost to my butt and I decided it was time for a change. I have always wanted to donate my hair and I thought this would be the perfect time to do it. I had a style that I wanted and when it came for my hair cut, I specifically told the stylist that I wanted the style over the donation. I'd like to donate my hair, but if I had to sacrifice my ideas style, then I would just not donate the hair. I showed her a picture of what I wanted. She said I had enough to still have the style i wanted (which was about two inches below my collar bone) and told me my hair would be around my upper mid back. After the cut, it was barely touching my shoulders; she totally ignored my wishes and did what she wanted. The stylist then turned and bragged to the other stylist that she cut more than she needed to just so I would donate it. I was furious. I have always been very attached to my hair and the stylist lied to me. I came home and measured my hair and she cut an extra 4 inches off. She cut a whole 12 inches off of my hair. When I called in to make my appointment, they said she was a master stylist, but she was actually only a staff stylist. I was very disappointed and would never go back due to the dishonorable employee. I rate it zero out of five stars. read more

Yesterday my daughter had an appointment to get a two color hair dye. It was suppose to be silver with purple tips. At 4 am this morning she woke me up weeping because the inept stylists had butchered her hair. Greeting my eyes was a mess of melted tips and six inches of hair missing, which was not even cut straight. It's ugly and that infuriates me. The color itself, is also a mess. There is silver and some purple tips but along with that are also longer strains of purple. This individual never admitted to messing up but rather simply stated that she needed to TRIM some split ends. It took my daughter six months to grow her hair out to the middle of her back and now it is gone in addition now having fried ends. The stylist straightened the hair first and then decided to curl the ends, in my opinion, as an attempt to cover up what she had done. I am afraid that now the only recourse is to cut the hair into a bob. The idea of beauty brands to make women feel and look beautiful, unfortunately this was not what took place with this encounter. From now on we will purchase our hair products elsewhere and never use any of the salon services again. read more