I've been a loyal member for several years. Pre-COVID I was going almost daily with little to no…read moreissues. That all changed when COVID hit. I originally called to ask about freezing my account but that took me calling 4 times over the course of 4 weeks, apparently Steve Fitzwater wasn't capable of returning a phone call. He then preceded to tell me about the COVID credit but I had to call corporate in order to get it. When I called corporate I spoke w/ Amber in member services who advised the COVID credit could only be given as a credit on my account to be used when I returned to the club, but could not be refunded. However, she needed to get with Steve about the freeze on my account. She asked if I wanted an email or a phone call once she had an answer. I said I'd prefer a phone call. 3 weeks went by with no call or email. I called corporate back and spoke with Heather Wells who advised that the COVID credit was on my account and the freeze had been put in place. I asked about refunding that money as well as a refund for July since it took 4 weeks for Steve to respond to my request on freezing the account. She advised that this request would need to go to another team to which I asked to speak with them, but was denied that request. I asked for her to take the steps for approval on a refund. She agreed. After advising me that it would take 6-8 weeks for an answer, I received an email within a week of the denial for a refund of the COVID credit and for the month of July. I again asked to speak to her boss. I received a voicemail later that day from Terry Dasute(?) - Regional Director of Genesis with a phone number to return his call. He advised that it was his voicemail and to leave a message with a time that works for me for him to call. I called this number but it was for the club in Overland Park and to my surprise Terry does not have a voicemail for me to leave a message. I left a message with the front desk but no call back. I'm currently 13 phone calls in since July 2nd, trying to receive money back for the 5 weeks the club was closed beyond the month of April and a credit for the month of July. I will not be going back to Genesis and I would advise anyone reading this post to do the same. The overall experience has gone beyond the small amount of money I'm asking for and I hope that if you're considering joining that you reconsider.

From the owner: Genesis Health Clubs Olathe Ridgeview is a luxury, full-service health club in Olathe, KS built for…read moreresults, accountability, and a strong local community. This premier fitness destination features top-tier strength training equipment, expansive free weight areas, and modern cardio machines to support every training style. Members enjoy instructor-led group fitness classes including Cycle, Pilates, and Barre, along with certified personal training focused on real, sustainable progress. Families are supported with CPR-certified Kids Club childcare, making it easier to stay consistent. Standout amenities include an indoor pool, outdoor pool, CrossFit-style training, All American Training, and an on-site café, creating a well-rounded fitness and recovery experience. Visit Genesis Health Clubs Olathe Ridgeview for a premium gym experience designed to support every fitness goal.

Had a horrible experience with a very rude manager named LaShonda who denied service based on a…read moremade up 'policy'. Buyers beware.

Went here for a 90 minute prenatal massage. I was greeted by the front desk who was friendly and…read morehelpful when walking me through the intake questionnaire. I met the massage therapist who was also very kind and friendly. They had me lay on my side for the massage. However, they only spent about 10-15 minutes on each side and didn't address my concerns in my lower back or shoulders much. There was very little pressure and just light rubbing. Then the massage therapist got to my feet. I was taken aback because he spent at least 45 minutes to an hour massaging my feet. I'm not exaggerating. at times I would look down and he wasn't even really massaging, just holding my feet. I can't believe I spent as much money as I did to get an hour foot "massage". The staff is friendly but pushes the membership. After that, I was not interested in signing up. Please look elsewhere for a prenatal massage. Edited to add- I've tried calling a few times like they asked in their response and haven't gotten a call back. Even after leaving a message. They don't seem to really care.

Amazing service. Sandy was a wonderful beautiful lady that helped and wow was I amazed. I came with…read moremy mom and 2 cousins and she was great. Definitely coming back soon! Prices are great and she knows what she's doing! GO TO HER ASAP YOU WONT REGRET!

From the owner: The premium beauty and self-care destination SYL Salon operates from its Olathe Kansas location…read moreproviding exceptional services to all customers. We provide an extensive service menu that features precise eyebrow threading together with gentle wax treatments and skin care treatments to enhance your look. Visit our location to discover our premium eyelash extensions and custom eyelash treatments as well as professional hair services. Enjoy calming body treatments and beautiful manicured hands and feet at Nails. SYL Salon in Olathe, Kansas connects advanced techniques to personal attention to transform beauty experiences for every customer. Experience the perfect harmony between beauty and self-confidence in SYL Salon today.

Sandra is fabulous. She goes over all of your skincare options and does not pressure you. I have…read morebeen going to her for years. Love this place. Very affordable.

I've been going to Reverse Med Spa for 10 years. i feel great and looks years younger than my age…read more Thank you!

Anh is excellent and SO good at what she does!…read more I found her on instagram after moving to Olathe and needing a lash artist closer to my house. We quickly bonded over our love of podcasts & I love seeing her every 2-3 weeks. I started with the hybrid set & now I am doing volume. My lashes turn out amazing every time and Anh is fantastic at communicating & understanding what I want out of my lash sets. I have yet to branch out for her other services but she also offers many different types of facials, skin therapy services, masks & nails. Amazing!

If you are interested in getting eyelash extensions, I would recommend Lan Ahn to absolutely…read moreanyone. She is such a professional and I was completely comfortable(at nine months pregnant, no less) for the 2.5 hour session to get a full, fresh set of hybrid lashes. I have had lashes before and usually end up with watery, red, uncomfortable eyes the entire time of application(and afterward), but this time I had the complete opposite experience and they look WONDERFUL. Do not hesitate. Good lashes cost a bit more but are 100% worth it. These pics are my eyes after

The medical world can be a scary one. That's why it's a relief when you find a doctor you can…read moretrust. Dr. Clark is very passionate. He really cares about his patients. I trust him with the lives of my family.

Worst service ever! I bought two packages for laser hair removal (1 for underarms and 1 for…read morebikini) of 6 treatments each. I had 4 appointments and waited over an hour each time before they saw me. The treatment itself only lasted 10 minutes. Erin, the technician, never iced down the skin or gave me any warning before she used the laser. It was extremely painful and she just gave me a ball to squeeze rather than icing the skin ahead of time (which I later found out completely numbs the area and makes laser hair removal virtually painless). I asked them to refund my money for the second package (that I had not started). They said they would call me when the check was ready. They never called, so I called them and left them a voice mail that they did not return. I stopped into the store in person and the lady said she was not going to refund it. I made a bit of a scene and the receptionist said I'd have to talk to the office manager who was not there at the time. I left and called later that day when the office manager was in. I waited on hold for 20 minutes for the office manager to answer. She told me she would refund it but I haven't seen anything come through yet. I can't say anything good about the experience. It was painful, I don't see results from the treatments, and the people were rude and difficult to deal with.

This professional skin care studio is a hidden gem of Johnson County. Located in the UMB bank…read morebuilding, this spa offers skin treatments, facials, waxing, and all kinds of corrective skin care options. The studio is independently owned and operated by Haley, a licensed Esthetician with over 15 years of experience. There are options for monthly facial subscriptions and all kind of ways to pamper yourself. Haley takes pride in her craft and is always researching new products and procedures to make it a fantastic experience for her clients.

They are very loose on HIPAA laws. They don't provide enough privacy for their patients inside to…read morethe point where they are calling the police on people outside.

I came in for a b12 injection. The staff is not only friendly, they give you an understanding of…read morewhat you are getting and are skilled at application. All practitioners there are nurses and doctors, and their study behind the scenes is quite admirable. Thank you Accurso!

I've Been here before and they are super cheap when it comes to applying product. Which is funny…read morebecause don't you wanna get enough product in your clients hair to advertise it so it can be bought? I don't know it seems like maybe the owner needs to take a marketing management classes on how hair business runs. Unbelievable never have been somewhere so cheap at this point just run the hair salon in ur basement if you can't afford putting enough product in ur clients hair for best results. I was NOT satisfied and didn't get what I asked for I think it's because of the LACK of product applied. I mean I can tell even by reading the review that the owner is a cheapskate and has poor communication skills instead of focusing on customer satisfaction. Maybe then you'd learn that underwhelming service and poor communication don't exactly scream "luxury salon." Reading the owner's responses to reviews alone tells you all you need to know: passive-aggressive, unprofessional, and clearly allergic to accountability. Sad to say, but this place really is for people who think half a pump of mousse is a flex. Unbelievable.

sucks, over charge for products that aren't even good for…read moreyou bad service and racist genuinely wouldn't spend my time or money here just cause the place seems pretty doesn't mean you'll come out pretty too

My first visit to Life time salon was incredible, from the time I arrived til my departure, a.great…read moreexperience, Kimmy did a superb job on my hairstyle, will become my favorite hairstylist.

In late September I had Silvie extensions put in my hair costing over $1500. After 6 weeks the…read morecolor of the hair changed to a brassy tint. When I informed the stylist she recommended toner which did not work but we continued 3 more treatments. Now the extensions are damaged and the texture feels like straw. I contacted Silvie and they mentioned that hard water could damage the extensions. My belief is that these were defective extensions. There is no choice but to remove them but the manager refuses to assist and now I'm banned from Lifetime. Very unprofessional!