I recently had a very disappointing experience with Beautiful Places. My fiance and I are planning a wedding at Sebastiani Winery in Sonoma next fall. When we signed the site contract we were told by the Winery that we could rent the Sebastiani family home (right next to the Winery) at a 15% discount. This statement was supported by the website of the property (Casa de Sonoma) and the wine club literature we were handed by the winery. Beautiful Places manages the property so I contacted Beautiful Places and told them we were interested in renting the property for two nights and having our rehearsal dinner on site. Quincey Blake was my contact at Beautiful Places. She refused to provide the discount, despite the three sources that promised it. After a month of going back and forth with them my fiance and I broke down and agreed to rent the property at full price. When we received the contract it had a strict limitation on the number of guests which was unacceptable to us as part of the reason we were willing to pay $5K was to have our rehearsal dinner. When I asked for an amendment to the contract I received and email response from Quincey stating that it would cost an additional $3K to have a rehearsal on site! So after over a month of aggravation we are back to looking for a new site!!!
While I understand that property owners and management companies have rules, my expectation is that it is the JOB of the property management company to understand what their clients are looking for UP FRONT (i.e. read their email in full) before quoting a price. In addition, I expect to be treated with RESPECT and DECENCY. If a discount is promised in writing it should be honored. All in all I was very disappointed and will not be working with any property managed by Beautiful Places in the future. read more