Rachel is sooooo incredibly knowledgeable about skin and solutions. Her treatment is next level and…read moreshe doesn't try to sell you products you don't need. I will gladly keep going back because calling her a Master Aesthetician is accurate and not just a title.

This place has the kindest staff who are professional and get things done!…read more The facility is clean, there's plenty of parking, in a great location, and I feel that their prices are fair. I would highly recommend this place due to their professionalism, prices, services, and care.

I've been seeing Erin Beal for over two years now, and I'm so glad I found her! I've followed her…read moreto different locations because I genuinely trust her and the care she provides. She is incredibly knowledgeable, personable, and always makes me feel comfortable and heard. What I appreciate most about Erin is that she never makes you feel pressured into doing something just because it's an option. She takes the time to explain what she recommends, why she recommends it, and what your options are so you can make a decision that feels right for you. She's also constantly continuing her education, which gives me so much confidence that I'm getting thoughtful, up-to-date care. The Totum Lake location is beautiful, welcoming, and has such a relaxing atmosphere. Everyone I've interacted with has been kind and friendly, which makes the whole experience that much better. Erin is truly one of those providers I recommend without hesitation. If you're looking for someone who is knowledgeable, honest, approachable, and genuinely cares about her patients, go see Erin! You won't regret it. 10/10!

I honestly can't say enough good things about this place. They are professional, knowledgeable, and…read moregenuinely kind. From start to finish, the experience has always been excellent, and I feel well taken care of every time I visit. My favorite technician is Jessica. I've been going to her for the past four years, and she is always friendly, professional, and attentive. She consistently does an amazing job and makes every appointment a positive experience. One thing I especially appreciate is that they never pressure you into buying extra services or products. They simply provide great service and let you make your own decisions. It's refreshing to find a business that truly puts customer care first. I highly recommend them you really can't go wrong.

I just moved to Kirkland and Vera was in the neighborhood ! She is so kind and made me feel so…read morecomfortable. Not to mention my skin felt incredible. It's often hard to find someone that doesn't pressure you into a bunch of things but Vera was knowledgeable and helped me come up with a plan to get my skin looking incredible before my wedding along with keeping up maintenance every month! I got the express today but will plan on the longer one next time to give her more time to clear out my pores (sorry Vera). I'm already looking forward to my next appointment

I've found that on the Eastside it's difficult to find skincare without an attempt at upselling or…read morea membership.I am so fortunate to have found V Facial. Her studio is near Juanita Beach Park.The space is immaculate and she makes you very comfortable. I chose the longer facial. First was cleansing. Exfoliation and extraction followed. A variety of natural product masks are applied. A facial massage made me feel so pampered. Vera has a lovely touch.My face looks and feels very refreshed. Thank you Vera.

I booked a dermaplane/facial and it exceeded my expectations. The atmosphere was peaceful and…read morecalming, and the products used were high quality. Stephanie was professional and knowledgeable. My skin looks radiant. I will be rebooking. Highly recommend!

I got a fabulous facial with Stephanie yesterday at MOD SKIN & BODY!…read moreStephanie has magic hands! She was so sweet, very relaxing, and fun to talk to. I am a hairdresser myself... So I know good service when I see it. She gave out the best! Hands-down, best facial I've ever had(: HIGHLY recommend! -Shannon Urban

I am growing older. The fine lines are not so fine anymore. I do not desire to look like I am 20…read moreanymore, but I want a natural look with smoother lines as I age. I am a perfectionist and am so happy to have found Dr. McIntosh and his amazing team. Dr. McIntosh is a great listener and truly cares about each and every patient. I am always impressed and feel like I had an UN-Birthday when I leave the office. The staff at the Kirkland front desk are like old friends and make you feel welcome the second you arrive! Angela is SO knowledgeable and understanding. She is a true asset to the Refine MD team! And not to forget Gloria who was a game changer in introducing retinol to my skincare routine. I love the follow up and check up's which make you know that they REALLY care about you even after you leave the office. Thank you all so much for being AMAZING! ~Deanne

I have had a membership here for about a year now, this place is amazing: the staff are all super…read morefriendly I have gotten micro needling by Lisa who is amazing, I've done IPL and hydro facials, Botox. I always leave feeling like a pampered princess. My skin had never looked better, I get so many compliments on looking radiant, Thanks team! :-)

I absolutely LOVE Amy. She's a dear friend who is always polite and kind with everyone she meets…read more She will personalize facials to what your skin type is, so that the facial will correlate with your skin, making it feel healthier at the end! have also gone to her for eye brow waxing, with fabulous results! Although it does say it's an in-home spa, I believe she's recently moved her business to a new location close by in Kirkland. I recommend Amy's Skin Care to everyone, you will not walk out from an appointment disappointed!

Dare I say the best esthetician in WA? Amy was thorough, delicate, knowledgeable and comforting. My…read moreentire experience from start to finish was a dream come true. A perfect facial, the most comforting spa room, detailed oriented/ custom facial and samples to go! What can be better than that? Ambiance 10/10! Service 10/10! Product 10/10! Skip the fancy shmancy over priced places and come with Amy! Book through email or text.

Updating my recommendation. I was a patient for several years and would have previously…read morerecommended this practice without hesitation. Unfortunately, an experience involving prescription management and billing changed my perspective. Trust is incredibly important in healthcare, and after this experience, I decided to seek care elsewhere.

I've been coming to Carrie for monthly facials for a while now, and it's truly one of the…read morehighlights of my month. The care and attention she brings to each session is amazing. I have a membership that includes dermaplaning, a wonderfully relaxing massage, and a customized facial each time. My skin has never felt better! I'm so grateful for her expertise and the calming atmosphere she creates. I'd definitely recommend her to anyone looking to treat their skin and themselves a little better.

I had been coming here for 7 years - even after I moved well out of the area - because they were…read morethe best - and still are the best - at massages and ambiance of their facility. However, their recent downturn in customer service is heartbreaking and I will no longer be going to them. Expect a full charge to reschedule, even if you give them advance notice - but less than 24 hours - you will be late. They've always been on the expensive side, but this is ridiculous. On top of that, they gaslight you at the door and make it feel like your fault. This is the worst I've ever felt as a loyal customer in a long, long time. It literally feels like I've lost a beloved part of my life. Do not recommend.

My clinician, MacKenzie, was very patient in explaining any and every curiosity that I asked about…read more She provided a great experience, left my skin feeling markedly improved, and I was uplifted and relaxed. I would highly recommend her , the products she used weretop-notch and felt great on my skin.

DO NOT PURCHASE ANY PACKAGE OR TREATMENT FROM LASERAWAY…read more I purchased a package for hair removal of 3 areas during the Winter of 2025. This included a down payment and recurring monthly payments. I was able to receive a total of only two services over the span of eight months. Every time I tried to schedule an appointment, I received a notification the day before or a few days prior that my appointment was canceled due to "unforeseen circumstances." This happened SEVERAL times. I filed a dispute with the finance company and I was told I'd been denied. When I called LaserAway because I thought I should just keep trying to get an appointment booked, I was told I had no treatments left and that I'd been refunded! I've received no refund, and am told by the finance company I was only given a partial reduction. So I have 1) Not been given a refund 2) Paid $1.7k+ for just two treatments and 3) I cannot even receive the services I'm paying for. Please save yourself and go somewhere else

Went for free consultation to explore options for facial hair laser. Before I could even talk with…read moresomeone I had to fill out a form re history and vital statistics. Then was subjected to a sales presentation. Before being given the pricing, I was asked to fill out a financing form which included social security number address and all identity info. I declined the form and was told if I signed up today and today only I would have 70% off. No pressure marketing ? I think not. Leaves me wondering what the quality of the care is? There was no explanation of who and what qualifications the laser partitioner holds. Also, they do not offer lidocaine numbing cream!!! You know why? It takes minimum 10 minutes to be effective! And they don't want to budget this time. --- run away far away

My husband booked me a hydro facial and while the esthetician was friendly and respectful and did…read moreask me my comfort level, after sharing that I was in pain- her hand was quite strong with the machine and left me with petechia all over my face, neck and chest. I have bruises on my collarbones. I recently had my labs done and have no issues that would lead me to think this was a medical concern. I have also had recent hydrofacials from other spas with no concerns- notably one in February. I felt I needed to follow my etiquette and did tip her 18% but I will not be coming back- I left in a great deal of pain and look like I have been beaten up. Edit: 6.15.26: my dermatologist shared that some of the damage to my skin may be permanent from this service. I am heart broken.

I came here on a weekday for a 60min hydrotherapy appointment and had a great time! When you check…read morein, they have a locker reserved for you and they will bring you to your locker. The locker comes with a robe, slippers, and a towel that you can use for the duration of your visit which was really nice! The hydrotherapy space has 5 sections that you can go around in order, so one hour is just enough time to explore all of the sections and stay for one last soak in the hot tub. It reminded me of the experiences I had in Iceland at Sky Lagoon with the 7-step ritual. Would highly recommend!