Rachel is sooooo incredibly knowledgeable about skin and solutions. Her treatment is next level and…read moreshe doesn't try to sell you products you don't need. I will gladly keep going back because calling her a Master Aesthetician is accurate and not just a title.

This place has the kindest staff who are professional and get things done!…read more The facility is clean, there's plenty of parking, in a great location, and I feel that their prices are fair. I would highly recommend this place due to their professionalism, prices, services, and care.

I honestly can't say enough good things about this place. They are professional, knowledgeable, and…read moregenuinely kind. From start to finish, the experience has always been excellent, and I feel well taken care of every time I visit. My favorite technician is Jessica. I've been going to her for the past four years, and she is always friendly, professional, and attentive. She consistently does an amazing job and makes every appointment a positive experience. One thing I especially appreciate is that they never pressure you into buying extra services or products. They simply provide great service and let you make your own decisions. It's refreshing to find a business that truly puts customer care first. I highly recommend them you really can't go wrong.

their front desk is extremely rude. They think they're the best. They actually act like they're all…read morethat in a bag of chips. they gaslight you. They're extremely terrible.

I just moved to Kirkland and Vera was in the neighborhood ! She is so kind and made me feel so…read morecomfortable. Not to mention my skin felt incredible. It's often hard to find someone that doesn't pressure you into a bunch of things but Vera was knowledgeable and helped me come up with a plan to get my skin looking incredible before my wedding along with keeping up maintenance every month! I got the express today but will plan on the longer one next time to give her more time to clear out my pores (sorry Vera). I'm already looking forward to my next appointment

I've found that on the Eastside it's difficult to find skincare without an attempt at upselling or…read morea membership.I am so fortunate to have found V Facial. Her studio is near Juanita Beach Park.The space is immaculate and she makes you very comfortable. I chose the longer facial. First was cleansing. Exfoliation and extraction followed. A variety of natural product masks are applied. A facial massage made me feel so pampered. Vera has a lovely touch.My face looks and feels very refreshed. Thank you Vera.

Really love the services ive received at Mod. I've had 2 of 5 laser hair removal treatments and…read morealready see amazing results - zero hair regrowth already. Im also receiving ILP laser treatments for brown and red pigmentation and am very happy with how clear my skin is after 2 treatments. Ive had these services previously through a local dermatologist but Polly makes this feel like a spa treatment. She takes her time, is very respectful of my comfort and ensure my after-care is effective. Highly recommend!

Spent thousands for a procedure that never provided results...Had 2-3 "treatments"…read more I feel like I want a refund.

I am growing older. The fine lines are not so fine anymore. I do not desire to look like I am 20…read moreanymore, but I want a natural look with smoother lines as I age. I am a perfectionist and am so happy to have found Dr. McIntosh and his amazing team. Dr. McIntosh is a great listener and truly cares about each and every patient. I am always impressed and feel like I had an UN-Birthday when I leave the office. The staff at the Kirkland front desk are like old friends and make you feel welcome the second you arrive! Angela is SO knowledgeable and understanding. She is a true asset to the Refine MD team! And not to forget Gloria who was a game changer in introducing retinol to my skincare routine. I love the follow up and check up's which make you know that they REALLY care about you even after you leave the office. Thank you all so much for being AMAZING! ~Deanne

I have had a membership here for about a year now, this place is amazing: the staff are all super…read morefriendly I have gotten micro needling by Lisa who is amazing, I've done IPL and hydro facials, Botox. I always leave feeling like a pampered princess. My skin had never looked better, I get so many compliments on looking radiant, Thanks team! :-)

Dare I say the best esthetician in WA? Amy was thorough, delicate, knowledgeable and comforting. My…read moreentire experience from start to finish was a dream come true. A perfect facial, the most comforting spa room, detailed oriented/ custom facial and samples to go! What can be better than that? Ambiance 10/10! Service 10/10! Product 10/10! Skip the fancy shmancy over priced places and come with Amy! Book through email or text.

I came to Amy's skin care a month or so ago, and while Amy was lovely it was a very weird…read moreexperience. She only uses eminence products, NOTHING but eminence and then tried to sell me on a lot of them, which made me have to look up if eminence was a MLM haha. My main concern was the floors, the floors in the waiting room where super dusty, and the floor in the treatment room was carpet (!) and absolutely filthy. The whole facial treatment was nice, but I was thrown off when I had two physical exfoliants put on my face, and that seems like a bit of an outdated exfoliant method. If I was someone who didn't know anything about skincare and rarely did it myself this would have been a great experience, but I realized that I am looking for more of a medical spa approach.

I cannot say enough good things about A Greater Whole. I have been seeing Dr. Robertson since she…read moreopened up her business. From day 1 she has been so incredibly thorough, attentive and genuinely caring about my well-being. I have struggled with hormone imbalances, depression, adrenal fatigue and skin issues as well. She takes the name of her business very literal.. she has focused on literally my whole being - from the inside out. I have never had a doctor care as much about my health as she has and continues to do! As her business grew, I followed her. Her new office space is amazing. Walking in I am welcomed by Wendie at the front desk. Always with a smile! She is warm, educated and so helpful. I have experienced an absolutely incredible facial from their esthetician, which I got right before my sisters wedding. I have never enjoyed a facial like I did this one from start to finish. I have also had a few micro needling sessions as well as one viora session with (I kid you not) immediate results. Each person on A Greater Whole's staff represents a piece of producing a greater whole for us. This is a place to go that is safe to be you. I know... because after years and years of doctors prescribing medication, pushing me out their doors or trying to send me somewhere else -- all with zero results. I can 100% say that I have never felt more myself than I have after being with these women. I am so grateful to have found Dr. Robertson. To finally have a woman who wants the best for me. Someone who understands motherhood, hormonal imbalances, depression, and honestly..... just wanting to look and feel good! She is an incredible Doctor who I hope many others get to meet. She will change your life if you let her. Do not be deceived by the word naturopath.. Dr. Robertson is one of the most well read, intelligent and thorough doctors I have ever met in my life. She has been a huge part in healing me from the inside out. Take care of yourselves and please put yourself in the hands of someone you can trust!! you will NOT regret it! Thank you to all the ladies at A Greater Whole for being a part in my transformation into a better, stronger and healthier woman!!!

Updating my recommendation. I was a patient for several years and would have previously…read morerecommended this practice without hesitation. Unfortunately, an experience involving prescription management and billing changed my perspective. Trust is incredibly important in healthcare, and after this experience, I decided to seek care elsewhere.

I had been coming here for 7 years - even after I moved well out of the area - because they were…read morethe best - and still are the best - at massages and ambiance of their facility. However, their recent downturn in customer service is heartbreaking and I will no longer be going to them. Expect a full charge to reschedule, even if you give them advance notice - but less than 24 hours - you will be late. They've always been on the expensive side, but this is ridiculous. On top of that, they gaslight you at the door and make it feel like your fault. This is the worst I've ever felt as a loyal customer in a long, long time. It literally feels like I've lost a beloved part of my life. Do not recommend.

My clinician, MacKenzie, was very patient in explaining any and every curiosity that I asked about…read more She provided a great experience, left my skin feeling markedly improved, and I was uplifted and relaxed. I would highly recommend her , the products she used weretop-notch and felt great on my skin.

Today was my first time at the Kirkland LaserAway location, this is a new location so it was really…read morenice inside. All of the equipment is brand new and there are even TVs inside the laser rooms. I've gotten laser treatment before at LaserAway in the Bay Area, and this one in Kirkland was so much better. Everything was super clean and the rooms were new so everything was updated. The nurse who gave me my treatment was Emily, she was SO AWESOME. I cannot recommend Emily enough. She was super professional, you could tell that she cared a lot about her job, and she made me feel very safe. I would definitely recommend Emily and this LaserAway location.

DO NOT PURCHASE ANY PACKAGE OR TREATMENT FROM LASERAWAY…read more I purchased a package for hair removal of 3 areas during the Winter of 2025. This included a down payment and recurring monthly payments. I was able to receive a total of only two services over the span of eight months. Every time I tried to schedule an appointment, I received a notification the day before or a few days prior that my appointment was canceled due to "unforeseen circumstances." This happened SEVERAL times. I filed a dispute with the finance company and I was told I'd been denied. When I called LaserAway because I thought I should just keep trying to get an appointment booked, I was told I had no treatments left and that I'd been refunded! I've received no refund, and am told by the finance company I was only given a partial reduction. So I have 1) Not been given a refund 2) Paid $1.7k+ for just two treatments and 3) I cannot even receive the services I'm paying for. Please save yourself and go somewhere else

My very good friend booked massage appointments for my birthday this year. We are not "a…read moretraditional couple" and had both of our massages in the same room together. He likes a much more intense massage where I prefer a relaxing massage and the hot stones that he added on were absolutely fabulous. My provider said to me afterwards "wow your body really liked those hot stones". I should've asked her what she meant by that, however, I knew it was true and smiled and nodded in acknowledgment. We then moved into the hydrotherapy area for an hour. The locker rooms and I can only speak for the women's side are clean and roomie, there's a dressing area if you're a little more modest. There are restrooms showers wonderful products in the showers a long counter area with stools where you can blow dry your hair. There's snacks and healthy waters available in the reflection area before you enter your massage or hydrotherapy session. It was our third visit together and I'm sure we'll be back again.

My husband booked me a hydro facial and while the esthetician was friendly and respectful and did…read moreask me my comfort level, after sharing that I was in pain- her hand was quite strong with the machine and left me with petechia all over my face, neck and chest. I have bruises on my collarbones. I recently had my labs done and have no issues that would lead me to think this was a medical concern. I have also had recent hydrofacials from other spas with no concerns- notably one in February. I felt I needed to follow my etiquette and did tip her 18% but I will not be coming back- I left in a great deal of pain and look like I have been beaten up. Edit: 6.15.26: my dermatologist shared that some of the damage to my skin may be permanent from this service. I am heart broken.