During my last visit, they were located in the Aragona Village shopping area but were in…read morepreparation to relocate. There is a location within Lynnhaven Mall if you're closer to that location. The ladies who work here are polite, yet very reserved. Not a lot of chit chat going on. They do acknowledge you as a returning customer and try to get to know you and what services you gravitate towards. Communication is imperative if you don't want your brows done they want them. Speak up before she begins and tell them what look you're trying to achieve. On the weekends, it can be busier. I've always walked in but if you are having multiple areas threaded, you should discuss an appointment to avoid waiting. Without an appointment, you kinda just sit and wait and try to figure out who's next based on when someone arrived. There are males that come here and receive threading services. So if you're looking to get rid of or accentuate your unibrow, they can help with that. If you're new, ask for a punch card and bring it with you on your visits. After a few visits you can redeem for a free brow threading. Cash, credit card and contactless pay are supported here. I'm unsure if there is a restroom open to customers, I've never been there that long that I needed it. I would return here for threading services.

The lady literally ruined my eyebrows! She made them so thin and try to shape them, they don't even…read morelook the same! I'm not even picky. I just wanted them to be cleaned up not removed. So disappointed, never again.

Awesome! Flawless eyebrow threading. Very detailed, excellent listener. My go to for eyebrows…read more She's super friendly and never disappoints.

I began receiving brow threading services when this business was just a kiosk in Pembroke mall…read more They have since relocated to north Lynnhaven shopping area next door to Edible Arrangements. There is plenty of parking even though its used by customers for neighboring businesses. You can follow this business on FaceBook or simply call if you want to be sure she's there prior to your arrival. Always kind and no matter how many people are waiting, she doesn't take shortcuts when sanitizing and preparing for the next patron. I've seen more males receiving brow threading in their quest to do away with their unibrow. Cash, credit and contactless pay methods are available. Make sure you get your punch card to work towards a discount on your 5th visit. There is also a hair stylist in the rear of the salon but it is separate from the threading services offered here. I can definitely recommend services here.

Excellent Lashes! This place is relaxed yet refined. I enjoy it so much I usually get a little lash…read morenap in.

I was trying to schedule a touchup appointment for microblading…read more April the "manager" was extremely rude to me when I told her she was using a condescending tone while attempting to schedule an appointment. I decided to spend my hard earned $$$ at a place who appreciates their customers.

Don't come to the Threading Lounge. The owner has zero hospitality or customer service skills. I…read morecame here after moving for the NYC area. Allie is rude and needs to learn manners. She aggressively places your fingers on your face and then keeps yelling at you making the client uncomfortable. She keeps saying chin up when my chin was already up. Ladies I've been getting my eyebrows threaded since the 4th grade, I know how this works. She also cut my skin on my brow area. Proceeds to tell me I waited to long to get my brows done. I waited 3 weeks... she asks why you wait a year?" When she finished she didn't even hand me a mirror. But she took a photo of my brows without permission. I went to look myself in the mirror and saw that the brows were uneven. I came back and I said hey can you fix this. And she said bc I was in pain I made her nervous. Customer don't want to hear excuses. I asked her to fix it not for an excuse. She then tells me in a rude tone to sit down. And then says if you were calm I could have done a better job. How can a client be calm with you aggressively placing their fingers on their face and then screaming "no I said chin up" when I already had it up. Now I need to wait for my brows to grow in to get them fixed. Not here though.

Before getting my eyebrows threaded I would get them waxed and tweezed and I notice them gettin…read morethinner and thinner each time . Allie helped restore my eyebrows and now I don't let anyone else touch them . Absolutely love them now

I did a year break and I went back to my girl Samantha. She did my full face with eyebrows and when…read moreI tell you, she did a fantastic job. She made sure every single hair was taken and always making sure you are comfortable. I Samantha to anybody and I love her so much! I will be coming back soon !

I absolutely adore all the women here & the variety of services they offer. I've been sugared by…read moreTiffany (same as waxing but much quicker & less painful) and got my brows threaded & dyed by Sam - both did a fantastic job! Love the overall energy in this studio & that I can get all my appointments done at one location. Outstanding customer service. Excited to call Dulce my new go-to salon!

The environment was welcoming and awesome customer service. Very cozy, already set up the…read moreappointment for next month Thank youuu

Everything went well! It was my first ever wax and Crystal made me feel incredibly comfortable. She…read morewalked me through everything that was going to happen and we talked and laughed about everything!

I cannot rave enough about my experience here at Empire Lash Lounge. Malikia was very prompt with…read moremy set appointment time. That right there is a must for me! She walked through the whole process step by step and answered any of my questions. I not only walked out with beautiful natural looking lashes but also with the knowledge and understanding on how to take care of my new lashes. I've had lashes put on for weddings and special events from local nail salons but the service was so quick and made me feel really apprehensive. Malikia made this lash experience for me enjoyable and relaxing. I would definitely recommend her to anyone that is looking for a professional lash technician! Plus I love to support minority owned, women owned small businesses.

I had been thinking about trying lashes for a while, but didn't know where to begin. I stumbled…read moreupon Empire Lash Lounge while browsing Instagram. Luckily, I was able to easily book an appointment online the Saturday before Labor Day. My appointment was with Ajanéy. She was super sweet and friendly and let me know everything to expect before she got started. She made me feel very comfortable. What I liked most is that she is knowledgeable about the application of lash extensions and the proper care. I will definitely be back for a fill because I was so impressed with the results of my lashes. I definitely recommend checking Ajanéy out! The owner, Kia, even reached out to me personally to see how my appointment went. Wonderful customer service. You don't get that type of service everywhere. Great job Empire Lash Lounge!

My hair looks fantastic. Kate is professional and kind. I am so excited to have found her. I LOVE…read morethe privacy of her salon and look forward to future visits.

She is amazing. Kate made my whole experience relaxing with good vibes and great conversation. She…read moregave me tips on how to keep up with my bangs while I'm out of town. My hair color came out beautiful! The perfect summer color!

Cate did a tint and wax of my brows. She took skin off of the space between my bros. Even though I…read moreleft with wax and black tint residue on my forehead and the sides of my face, you can't really tell that my brows have been tinted. She did not use the brow shaping guide that Benefit Brow Bar is known for, rather she opted to freehand my brow shape. My prior experience at the other VB Benefit Brow Bar was much more relaxing and per the guidelines, so I'll just stick to that location.

It was so hard finding a good place to get my brows waxed after being spoiled in NY and DC. Since…read moremoving to VB, I have tried many places, all of which I was not satisfied, but went out of necessity. A friend recommended I tried the Brow Bar at Ulta and I am so glad she did!! It wasn't only a brow wax, but an experience! Cate took her time measuring and shading and measuring some more to ensure she had the perfect shape! It was such a breath of fresh air that she didn't just dive right in! Then she took the time to fill my brows in and when I left there, no one could tell I had just gotten waxed...NO REDNESS!! It is a little bit of a hike for me, but Cate is forever my brow girl! GO see her!!!