The environment was welcoming and awesome customer service. Very cozy, already set up the…read moreappointment for next month Thank youuu

Everything went well! It was my first ever wax and Crystal made me feel incredibly comfortable. She…read morewalked me through everything that was going to happen and we talked and laughed about everything!

Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

Waxing can be such a nerve-wracking process but Smooth removes the roadblocks that might make you…read morenervous if you are a first-time waxer. I appreciate the ease of online booking and the confirmation texts. Walking into the space there is a sense of calm, almost like a spa experience. I love all the fun products they have in the lobby. It is a great space to stop for unique gifts. After checking in, you go to the waiting area in the back that is so beautifully decorated with comfortable chairs. I only wish they would fully close the curtain that covers the window to the arcade outside of the business. Sometimes it feels awkward making eye contact with people walking past. Starla is my go-to esthetician. She is professional and personable. She always makes me feel at ease and is so easy to talk to. I'm anxious for the pandemic to be over so more of the waxing services like chin and face can return but other than that I have a genuinely positive experience every time I go to Smooth. I wouldn't want to go anywhere else because of the experiences I've had here.

I love love love Brows and Meows. I started going there in 2017 and have never looked elsewhere…read more Moved away, came back a year later so excited to be able to go back to them! I love being able to book appointments online but also love that if I ever have any questions or need help with anything I can give them a ring and be greeted and assisted by some of the loveliest people ever. I get all my waxing needs done by LaTasha and I just LOVE her! She's so easy to talk to (and y'all...that's a lot coming from an introvert like myself) and just all around she just gives good vibes. I recommend Brows and Meows to anyone who will listen!

This place is uber cute!!! They took a preexisting place…read moreand are still trying to make it the best spa in the area! I mentioned that because there are visible cosmetic flaws in the building, but it certainly doesn't impact the service. Everyone is super nice and I can't wait to go back. I received a Brazilian an my first ever vagacial. It's so worth it. Parking is limited, be smart about where you park.

I have very difficult thick wavy curly frizzy hair and have hardly ever left a salon happy . MJ…read moregave me a wash cut blow dry and curl that exactly matched the picture I showed her one time . I am so happy with the staff the cleanliness the overall relaxed feel of this salon that I will be a repeat customer and would highly recommend this salon at Walmart way Greenbrier area to anyone who asks for referral !!

Great salon. Talented stylists. The salon is beautiful. I wish it was closer to where I live.read more

Beautiful brows as always. I've been coming here since I moved to Virginia about two years ago…read more Space is always neat and tidy when walking in & service has always been prompt and perfect. Love this place!

During my last visit, they were located in the Aragona Village shopping area but were in…read morepreparation to relocate. There is a location within Lynnhaven Mall if you're closer to that location. The ladies who work here are polite, yet very reserved. Not a lot of chit chat going on. They do acknowledge you as a returning customer and try to get to know you and what services you gravitate towards. Communication is imperative if you don't want your brows done they want them. Speak up before she begins and tell them what look you're trying to achieve. On the weekends, it can be busier. I've always walked in but if you are having multiple areas threaded, you should discuss an appointment to avoid waiting. Without an appointment, you kinda just sit and wait and try to figure out who's next based on when someone arrived. There are males that come here and receive threading services. So if you're looking to get rid of or accentuate your unibrow, they can help with that. If you're new, ask for a punch card and bring it with you on your visits. After a few visits you can redeem for a free brow threading. Cash, credit card and contactless pay are supported here. I'm unsure if there is a restroom open to customers, I've never been there that long that I needed it. I would return here for threading services.

Kept rushing me and change the price after I was told different on the phone the water for my…read morepedicure was barely hot and just all around not worth it.

The place had a super gloomy environment. Went there to get my feet done. First and last time…read more Walked in, no one else was working. Out of ALL the ladies there available to service me they sent me a guy, from my impression that was "new" he was older and SUPER RUFF with scrubbing and massage. He used the scrub bar hard and went over the top of my foot with it for no reason because it doesn't even belong there. The massage chairs had terrible cracked leather. I had to literally coach him through my french tip because he kept making the lines super thick with no arch. He got it right after coaching. Then says "please come back, I want to keep you" after he chuckled I said huh? He repeated his self and I awkwardly chuckled. THEN when I took a shower the a whole gel polished pinky came off (that happens when lotion/oils aren't properly removed before painting) went back the next day and hit it fixed. I give it 2 stars and not 1 because he actually got my French tip right after coaching.

I got waxed by Emily and she was simply amazing. The most important thing when it comes to waxing…read moreis making the person feel comfortable and she did exactly that. Very upbeat personality. She truly wants to connect with people. I just moved here from my home state so having this great of an experience has me already booking my next appointment. Highly recommend!! BEAUTIFUL salon too!

Michelle is the incredible one-woman show in this adorable salon inside Phenix Salon Suites at…read moreLandstown Commons. She is incredibly welcoming and friendly. I felt at ease from the moment I stepped through the door. This wasn't my first rodeo with waxing, but I imagine it would be a comfortable experience for a first-timer since she explains everything step-by-step. She's also a great conversationalist, which we all know is necessary for taking your mind off the current experience. It's not painless, it's waxing.. in sensitive areas.. but it's less painful than some I've had in the past. I highly recommend her!

I called the number listed on there app and it doesn't go thru…read more I have skrimcel cancer that. that was not treated at this facility after seeking a second option on my.problem and received a new medication it reveled some hidden cancer that was treaded and after 3weekd of treatment my cancer was eliminated. If I did not seek this second.opion the cancer would of continued to spread and possibly I would have passed away.of this aliment. I have an appointed coming up on the 27 and.I can't get in contact with Virginia Dermatologyy to cancel the appointment.

I had a regular skin check scheduled. I checked in, paid a $60 copay, and proceeded to my…read moreappointment. A PA confucted the review, which lasted about 10 minutes. During the course of her looking at the condition of my skin, she spritzed something on a few places. There was not mention of the purpose of an extra cost for that. I then received an additional bill for whatever she did with the spritzing. Very unprofessional and I will not go to this firm again.

I cannot rave enough about my experience here at Empire Lash Lounge. Malikia was very prompt with…read moremy set appointment time. That right there is a must for me! She walked through the whole process step by step and answered any of my questions. I not only walked out with beautiful natural looking lashes but also with the knowledge and understanding on how to take care of my new lashes. I've had lashes put on for weddings and special events from local nail salons but the service was so quick and made me feel really apprehensive. Malikia made this lash experience for me enjoyable and relaxing. I would definitely recommend her to anyone that is looking for a professional lash technician! Plus I love to support minority owned, women owned small businesses.

I had been thinking about trying lashes for a while, but didn't know where to begin. I stumbled…read moreupon Empire Lash Lounge while browsing Instagram. Luckily, I was able to easily book an appointment online the Saturday before Labor Day. My appointment was with Ajanéy. She was super sweet and friendly and let me know everything to expect before she got started. She made me feel very comfortable. What I liked most is that she is knowledgeable about the application of lash extensions and the proper care. I will definitely be back for a fill because I was so impressed with the results of my lashes. I definitely recommend checking Ajanéy out! The owner, Kia, even reached out to me personally to see how my appointment went. Wonderful customer service. You don't get that type of service everywhere. Great job Empire Lash Lounge!

Beth is high in demand, so I recommend calling a few weeks ahead of time to book an appointment…read morewith her. She is a one woman show and conducts all business on her own! I found out about her through several friends. I didn't realize how popular she is. I told Beth how scared and nervous I was, and she helped ease my anxiety a bit by talking to me throughout the entire process. She's extremely friendly and personable and has had a lot of professional experience. She'll even tell you when the most painful part will happen. As for the wax itself, she's not a God, so of course it hurt like hell. But it wasn't as bad as I thought it would be.

I've been here twice now. Third some will be this week. So, my first EVER experience with waxing…read morewas my first time here. I had a VERY bad reaction to the strip wax. It literally took my skin off and it peeled like a sunburn. I also was very swollen for almost a week. I thought this was a normal thing with waxing. My SECOND time (yes I decided to try it again) was completely amazing. Swelling subsided. I have VERY sensitive skin and now I know I can only use hard wax. If you have sensitive skin, try this option! Beth is awesome. Give them a try.