Worst service I ever had and sales manager is a damn joke bought a Buick and they never offered to…read morereplace a chipped windshield and said they don't repair such items don't waste your time or money on this joke of a company

Service department sucks Passing thru from Louisiana had a…read moreproblem with Def system. Was there at opening. Explained to service guy if he could at least check with computer. He replied he could not even touch it for 3 days. They didn't even try to help

Me and my boyfriend were driving from Arizona to Georgia and our 23 Rouge went into limp mode…read morearound the Amarillo area. We ended up staying the night here and brought our car into this dealership first thing this morning and the service team is amazing. Luke from the service department was one of the nicest people to work with. They got our car in and out within 4 hours. I was worried after reading some prior reviews but i'm happy to say we had a great experience here. I definitely recommend giving this place a chance if you're around the area.

Almost four hours for a oil change and brake flush then they tried to tell me my brand new tires…read morewere worn out and needed replacing and would gladly replace them for $1100. Did I mention my tires were brand new? Why would they try such a lame scam?

Here at Brown Honda, salesperson Michael Grady ensured that everything included in our vehicle…read moretransaction went quickly and smoothly. His knowledge of the different models and offerings allowed him to easily answer all questions with ease. He was personable and welcoming and that made for a very pleasant interaction and deal. Our new Pilot is incredible and we are looking forward to enjoying it. Also, the individual in finance that we met and completed the deal with is named John Thurlow. What a veteran he is in terms of all things finance. Any questions were answered with precision and he was quite nice and extremely professional in our deal. The process was completed fast and he got us out the door to enjoy the new Pilot! There is such an amazing team here at Brown Honda in Amarillo, Texas, and we respect each of you for such thoughtful business dealings!!!

I came from out of town to specifically buy from Brown Honda not only were they accommodating. They…read morewere super nice. I got what I wanted at the price I wanted. I tried to deal with my local Honda dealership, but they were rude and did not want to work with me so that is why I came to Brown Honda. The employees were super friendly, and gave great customer service I want to give a big shout out to Judd who was my salesman that sold me my 2025 Honda Accord SE. I want to thank y'all so much with my new purchase. I'm ecstatic about my car when I'm ready for my next one I will definitely be coming back. For those who are looking for a nice vehicle for your next purchase, I would most definitely recommend brown Honda not only would you get a nice car but you will also get a very well welcoming atmosphere and highly knowledgeable employees. If you're coming from out of town, I would definitely recommend checking out the Buc-ees before you come here....lol like we did.

My second BMW from Autoplex BMW. Scott Nefstead made the buying process easy. Fantastic deal and…read moreOutstanding customer service.

Purchased my vehicle from Adam Zinmer and Joe Harless. Highly recommend Autoplex and these two…read moreguys. They found me a great car at an awesome price! The car had a couple of minor cosmetic issues they helped resolve very quickly and didn't even charge me! Extremely pleasant car buying experience! Efficient, honest and a great deal! I will check with these guys first when I buy my next car!

I've been searching for a car for quite awhile and I have to say this is one of the best…read moredealerships that I've come across. The salesman was very friendly and answered all the questions I had. I got a great deal on a 2 year old car and couldn't be happier. All the cars I looked at in the lot were in good condition and had reasonable prices, I highly recommend this dealership if you find yourself in need of a car upgrade.

Joels company allowed a different company to take my car without my consent. When they took my car…read moreI knew it needed 500 in parts. They kicked the engine on then told me I needed a new one. Then held my car hostage until cops made them give up the key. They even threatened the cop to take my car if I didn't move it at their pace. Very rude and asked for my "husband" and told me I "didnt know anything". I don't recommend this company at all. They are also working with an auto sales place too. Be careful!!!!

Save yourself the trouble these guys are a complete joke! I have spent over 7k in repairs over the…read morelast year just to be treated like crap! I had to put out an APB just to get a call back! Do better guys or count your day! You just lost a loyal customer!

Very bad service and communication. They told me that my 2020 x6 with less than 25k miles need…read moretires replaced, so they didn't pass it the state inspection. I took it to independent shop and as I expected it didn't need tires changed and wasn't even close to that! They didn't know whether they have the parts or not. They accepted an appointment to change engine oil and didn't have the oil filter???? Kept my car for several hours and wasted my time and they didn't even bother to call me about the issue. I called to see the progress and their employee claimed that she called and left a voice message!!! Never ran into a bad service like that on multiple levels.

Shout out to Kendra and her team for helping us on our road trip through Amarillo - when we were…read moreworried our vacation would be ruined she talked us through the steps necessary to fix the car locking mechanism and allow us to go on our way!

I bought my 2024 Jeep Rubicon from them last year and i absolutely love it!! It was an easy process…read moreto buy from there.

Worst dealership ever I have a 2012 Jeep Rubicon special…read moreedition Call Of Duty that's cost $$$ to keep on the road. The newest problem has happened twice. I'm traveling on I 40 going between 70-75 mph and all power cuts off. As my car quickly looses power I'm forced to navigate rush hour traffic with a dying car and no emergency flashers to get off the highway. IT'S A DEATH TRAP.  You'd think the dealership would be concerned. Think again, the best they could do is schedule my car in 2 weeks. I only have one car so I'm forced to either risk my life or miss 2 weeks of work until they can get to it.  I then asked to talk to the manager. He sent me a message he'd get back later in the afternoon. That was 4 days ago.  In looking on line this isn't an isolated event. With so many complaints you'd think the company would be concerned. Think again, guess people will need to be killed before they do something.  Partial list of repairs beyond normal maintenance: -Safety Recall power side view mirror. Water leakage to heated function could cause an electrical fire -oil cooler tube replaced -Software flash update PCM powertrain control module. Problems with my powertrain probably led to the    Next repair -41,000 miles and my TRANSMISSION had to be rebuilt -Replaced left rear wheel speed sensor -Recall Air bag A replaced -Tie rod end track bar steering damper -DEATH WOBBLE struts and shocks needed to be replaced  -Replaced the limited slip friction modifier  -Replaced the brake vacuum pump --fuel injection flushed/replaced -piston replaced -differential pump replaced -Another rear wheel speed sensor replaced  Think twice before buying a Jeep unless you have money to burn AND find a dealership that gives a damnx