Stopped by today at this....... business seems like a poor word to describe it but let's go with…read morethat. My friend made the mistake of buying his bike there and needed some information. While there I noticed their labor rate was lower then I was quoted at another dealership and I needed a very minor/quick adjustment done on my rear shock. I literally just needed them to turn a metal ring about 12 times that is easily accessible without needing to remove a thing. 10 minutes work, and I was willing to pay the 50 dollar half hour labor rate because I don't have the tool and can't do it myself right now. The response? I was talking to 2 guys, one decided to walk off mid sentence, sorry but I find that rude. The younger one, the "mechanic" literally laughed in my face and said "I don't work on Can Ams." I guess it's too complicated for him, or he just has a piss poor attitude and the owner doesn't mind losing business. Nobody takes pride in that place, you can tell. I honestly thought it was closed, the windows are in a terrible state, looks like it was condemned years ago, ceiling tiles are falling down smelling of mildew from the roof leaks. Floors are filthy. An elderly gentleman with a dog was talking to us at the front door, he made us promise to spread the word, wish granted. I will never offend your business by offering you work again.

Staff is extremely respectful and helped out with everything! They made me feel like family the…read moremoment I walked in!

Absolutely trash Uhaul drop off. Place is a dump, owners not there during business hours, had to…read morewait on hold for an hour for Uhaul to clear things up. Would not recommend.

Al, the owner, is very professional and very knowledgeable about motorcycles, and he's not afraid…read moreto work on older bikes. I'm very pleased with all the work him and his mechanic Collin did to make my 1997 Valkyrie perform better than brand new. Al and Collin are my go to guys for anything I need for my bike.

Great repair shop. They handled my issue promptly and with professionalism. They had the…read moreopportunity to take advantage of me but when the problem turned out to be minor they let me know and fixed it with minimal charges,

Dropped my bike off for 2 new tires, picked it up that afternoon! Fast, honest, no BS. The owners…read morewere super welcoming and upfront. Great service--Dead End Cycles is my go-to from now on!

From the owner: Certified Harley Davidson Mechanic, Authorized Thundermax Dealer, Motorcycle Servicing, Engine…read moreBuilds, Transmission Work, Tires, Electrical Work

The bait and switch in the service department is a deceiving practice. I brought a set of forks in…read moreto have reseed it and they told me it would be $200 and it turned out after everything was said and done it was $500 without me giving the approval for the repair.

I had a flat tire while riding through the city. A larger dealer wouldn't repair my tire but…read moresuggested this place. Jerry answered the phone and said to come on over. Instead of repairing the flat, I opted to replace it with a new one. He didn't have one available so I purchased a rear tire at full retail at a nearby shop and Jerry stayed open late to get me back on the road. Quick tire change and reasonable labor but I was stuck with a $9 credit card service fee which stung after already paying $400. Ouch. Some merchants charge the fee, others don't. Regardless, I appreciate him going the extra mile for a guy on the road.

Quality work and affordable prices. They know what they're doing, and they're really nice people as…read morewell. This is one shop you can absolutely trust.

From the owner: We are a family owned motorcycle repair and service shop that caters to our Military members here…read moreat fort Rucker and our everyday customers. We specialize in anything from tank repairs, fuel systems, tires and oil changes. We do Metric and American bikes. We are a dealer for Drag Specialties and Hard Drive Western which are two of the biggest motorcycle parts and retail suppliers in the industry. We also are have Zippers performance, D&D exhaust, Mustang seats, Kicker audio, SMT and Sinister wheels as just a few examples of what we can get and what we do.

Large selection of aftermarket and stock replacement parts for most metric bikes plus parts for…read moreAmerican bikes as well. Huge selection of gear and helmets as well. I will always try to go hear first for any parts I need in the future. I'm not sure if they do service work.

Hands down, this is the most comfortable place I've ever bought something from. I just picked up a…read moreSuzuki motorcycle, and Carlo, the guy who helped me through the whole thing, was awesome. The building is a little tucked away if you're not looking for it, but they have a huge amount of helmets and other PPE in there and an impressive set of motorcycles on display.

Giving 1 star is being gracious. If I could give no stars that would be the better option. I…read morebrought my cam am spyder in for a oil change and factor recall fix. It took them 8+ weeks to complete the recall. During that time I had to call multiple times a week for a up date on my bike. The service department didn't make any effort to communicate with me until I demanded to talk with a manager after being told my bike was being worked on only to find out it had never been started. At one point I was told they couldn't work on my bike because the guy who did work on the spyder was out only to find out in the same phone call they had a spyder currently being worked on and the manager said they would get to mine that day. I was told on 2 occasions my bike would be ready by a certain point and it wasn't done to a week plus later. I figured with the name this store would treat me as well as the one in Columbus but that was a huge mistake. Don't waste you time or energy just go to Columbus. This store is worthless.

Hands down a really good place , Isaac helped a lot with getting the right parts for my bike !read more

Ward's has never let me down. Customer since I was in college at Troy State in 01'. This place…read moreshould have tons of positive reviews. From sales to service and service after the sale, I never felt anything less than their top priority. I have always been helped, whether it's just walking in from curiosity, going over inventory & financing or them putting together my bike right out the dealer crate asap, they always go the extra mile. Ward's is a staple of Troy and glad to see they are still in the same place. Many of my fond memories have been leveled in the name of progress. Not the same Troy it was and never will be. Ward's is the shot of nostalgia I need when passing through. Rock'n Hard & Ride'n Free, Ward's is the place to be.

If you want you machine fixed right the first time, without a lot of frustration and wasted time,…read morego somewhere else. They finally fixed it, but it was not a pleasant experience. Just my opinion.