Quality work and affordable prices. They know what they're doing, and they're really nice people as…read morewell. This is one shop you can absolutely trust.

From the owner: We are a family owned motorcycle repair and service shop that caters to our Military members here…read moreat fort Rucker and our everyday customers. We specialize in anything from tank repairs, fuel systems, tires and oil changes. We do Metric and American bikes. We are a dealer for Drag Specialties and Hard Drive Western which are two of the biggest motorcycle parts and retail suppliers in the industry. We also are have Zippers performance, D&D exhaust, Mustang seats, Kicker audio, SMT and Sinister wheels as just a few examples of what we can get and what we do.

WORST SHOP IVE EVER USED! ACTUAL FRAUD! This shop is the most fraudulent, unprofessional shop ive…read moreever seen. It needs to be closed, and as of this date I am taking legal action against it! I took a Triumph Daytona 675 over to be worked on, it had not run for a few years and needed serious repair. I had serious doubts of the shop from the beginning but gave them a shot. THAT WAS A MISTAKE! The work was some of the worst work I've ever seen, and I was grossly overcharged for service. I was billed $5,200.00 for a fuel system that was incorrectly repaired and used aftermarket parts that I had to go in after the fact and FIX MYSELF! It had 3 leaks, and the coolant system hoses were not correctly fitted. IT GOT WORSE! The whole bike was filthy, he didn't even clean out the radiator inlets and the brake system were dangerously half fixed. (It was nonfunctional, and he was supposed to FIX it.) I also found out he had no ability to do ANY kind of electronic diagnosis, and claimed it was "too complicated, and was a Triumph". This is complete b****t, as a simple Tune ECU program can easily diagnose that model bike. He made up some ridiculous story about why the rest of the work had not been done and assured me he would "make it right". So, I mistakenly paid him and remained polite about the matter. He later charged me an additional $496.03 for a set of Perelli Diablos I requested he put on FOUR TIMES! along with a new chain. He NEVER did any of this. So, a month goes by, and he feeds me this wild story about not being able to "get what he needs" to do the job. So, I briefly take the bike, diagnose the electronics MYSELF, and return it so he can finish the work. Well, not only does this a****le NOT put on the chain or the Perellis. He incorrectly installs my turn and taillights which don't work correctly and fried the fuses. Puts on a set of cheap Chinese Shankos, charges me an ADDITIONAL $398.47 and tells me "I'm just putting these on here until I can get the Perellis in". At that point I had reached my limit... This guy literally was fraudulently ripping me off to my face. He wouldn't even look at me when I talked to him. He kept his head buried in his phone. He literally was charging me nearly 900$ for a set of tires I never got, and mis wired turn indicators that grounded and blew fuses. After one of the worst repairs! I'm leaving out the rest to shorten this! The whole nightmare unfolded over a month, and everything about the service was negligent. At this point I sent in a demand letter, called the bank to stop payment, and am in the process of a civil claim and complaint with the State against this shop. It's the worst shop I've ever seen, and I've seen some bad ones. TO: Shiffletts Customs - Legal Owner/To whom it may concern. FROM: K********n FIRST CONTACT.  This is first contact to notify You/Shiffletts Custom Motorcycles of pending legal action against you.  (1.) This includes negligence, work below any reasonable repair standard. (2.) Failing to complete necessary repairs in the fuel system, electrics, and agreed upon items resulting in failure of fuel system. (3.) Ordering and installing aftermarket replacement parts and fraudulently up charging K*********n. (4.) Performing wrong and insufficient repairs. (5.) Permitting unqualified or untrained mechanics to conduct repair work. (6.) Leaving debris or other foreign objects in the vehicle braking system, radiator, and exhaust areas endangering the safety of K*********n. These are all violations of duty of care and K************n has notified and attorney to pursue this claim. This includes 1.) Claims action against you in civil court. 2.) Notification and a complaint filed with the BBB and the County of your issued business license. 3.) A lien against your shop for the cost of corrective repairs. 4.) A consumer complaint against you with the Alabama Attorney General's Office by K************n/---redacted---.  As of 7/31/2024 no resolve has been made. To avoid these actions against you, and documentation of all actions posted on social media. All charges on that date for the amount of $398.47 are to be refunded. And furthermore, charges of $496.03 for the date of June 7, 2024 (Transaction ID- NT-redacted) shall be back charged to K***********n for the amount of $300.00 for the cost of corrective repairs. You have 30 days to comply from date of receipt of this e-mail. Further contact will be through ---------- Attorneys. Elba, Alabama.     Attached are some documented evidence of faults. However, ALL work on the bike has been photographed and will be presented as evidence in claims court, including documentation should you choose not to comply. This includes severe gas leak as a result of negligent work, incorrect tires fitted to rims and sold as different brand/type, raw wiring left exposed resulting in blown fuses, and filthy condition of bike post fuel system work. All show clear negligence.   NEVER DO BUSINESS WITH THIS SHOP!

I know it gets said a lot that people wish they could give zero stars to a business but please I…read morebeg you believe me when I say this shady business deserves negative stars. Took my 2013 Ninja 1000 with 6500 miles because it would chug really bad at low RPMs and to install a tail light because I'm busy working full and go to college full time. He upsold me with a 'full service' (he didn't do any of that) which was dumb because the bike had fresh oil and everything was always lubed and inspected before every ride. Then coincidentally not even 50 miles later my FI light on. I'm the original owner of my bike and have never even had a hiccup much less the FI light come on. I used to do my own maintenance when I had time and this was the first (and last) time I'm taking it to a mechanic. Oh and an oil change and tail light install cost more than it did to flash my ECU, what? It takes special machinery and knowledge to flash an ECU and cost my $150 less than an EXTREMELY simple oil change and tail light change. I posted pics as proof of the absurd amount I was charged (ya it's pretty wild what he charges.) Oh buddy don't worry the fun doesn't stop there, it took two hours to replace a tail light? It's 2 color coded connectors! How is that even possible?! That's greed on a new level. I could show my mom how to change a tail light and she'd be able to do it in half the time. I'm still stunned. I would of done it but I not only work full tome but go to college full time and take care of my sick mother oh and cook/clean/do millions of other errands daily. There are no words strong enough to describe the amount of greed you have to have to charge 2 hours of labor for a tail light install. So a $90 tail light took $160 to install. Cool. A "full service" was $300? I inspected the bike many times, everything is the EXACT same besides of course the FI light, I suppose that was his definition of a "full service" maybe a service to him by potentially bringing more business if I brought it back to him, keyword "if." So please don't get ripped off as I did. Tale your bike to a reputable shop if you don't have the time to fix it or know how. You'll save tons of time/money. Perhaps even your life.

Stay away from this place. They lie, they over charge and they don't do the work you ask of them…read more Then they ducked our calls when we were requesting them to resolve the issue. Oh and it took forever and the Bike still doesn't work after they charged us almost $600. Take your money elsewhere.

Take your bikes here! Much better and more friendly than the Dothan Harley Davidson Stealership…read more 1,000 miles initial service on a 2015 FXDB with full synthetic is $265 vs. $330 at the Dothan HD place. Contrary to popular belief it does NOT void your warrantee to take your bike somewhere besides a HD dealership for service! Go see Drew and keep your business local!

Wesley did a service call & diagnosed the problem incorrectly. Then had a family emergency & never…read morecame back & stopped responding. i had to call another mobile mechanic, James Hill, who did a great job.

From the owner: Mobile Diesel Mechanic supporting panhandle and wiregrass area.For the long haul, trust our expert…read moremechanics to provide superior service for your heavy-duty vehicles and their vital components.

Stan offers such exceptional customer service! He made a very tough time so much easier for me…read more From meeting me after hours to retrieve personal items from my totaled vehicle to shipping me an important item I left behind by mistake. He was responsive, kind and went over the top to ensure my experience was nothing short of perfect. I highly recommend this company for your towing needs. You will not be disappointed!

Crooked about pricing and just makes up your bill on the spot regardless what was said prior.read more

Stopped by today at this....... business seems like a poor word to describe it but let's go with…read morethat. My friend made the mistake of buying his bike there and needed some information. While there I noticed their labor rate was lower then I was quoted at another dealership and I needed a very minor/quick adjustment done on my rear shock. I literally just needed them to turn a metal ring about 12 times that is easily accessible without needing to remove a thing. 10 minutes work, and I was willing to pay the 50 dollar half hour labor rate because I don't have the tool and can't do it myself right now. The response? I was talking to 2 guys, one decided to walk off mid sentence, sorry but I find that rude. The younger one, the "mechanic" literally laughed in my face and said "I don't work on Can Ams." I guess it's too complicated for him, or he just has a piss poor attitude and the owner doesn't mind losing business. Nobody takes pride in that place, you can tell. I honestly thought it was closed, the windows are in a terrible state, looks like it was condemned years ago, ceiling tiles are falling down smelling of mildew from the roof leaks. Floors are filthy. An elderly gentleman with a dog was talking to us at the front door, he made us promise to spread the word, wish granted. I will never offend your business by offering you work again.

Staff is extremely respectful and helped out with everything! They made me feel like family the…read moremoment I walked in!