I had the most amazing experience at Whirlwind! My stylists were Olivia & Thomas! I cannot say…read moreenough good things about their talent & fun personalities! This salon has such a positive energy! You can tell the staff & clients are all genuinely happy to be there! I look so forward to returning soon!

I booked what I believed was a 3:00 PM appointment at this blow dry bar while traveling to Napa…read morefrom the East Coast. Unfortunately, because of a time zone issue in their booking system, the appointment was apparently entered as 12:00 PM instead. I use Square regularly in NYC and have never experienced this kind of confusion before. What made the situation especially frustrating was the complete lack of accommodation or understanding when I arrived. I was simply told the issue was noted somewhere on the website, but if this is a known problem, it should be made extremely clear and impossible to miss -- especially for out-of-town clients visiting Napa. They also stated they called me around noon, but I never received a phone call or missed call notification. The experience felt disappointing and unprofessional from start to finish. Napa is known for hospitality and customer service, and sadly this business did not reflect that at all. I hope they improve both their booking communication and their willingness to work with customers when issues like this happen.

Highly recommend! Casey did my hair and makeup for my wedding and I couldn't have been happier. We…read moredid a trial a few weeks in advance to go over all of the details and locked in what I wanted from my hair & makeup services (I booked a photo shoot for that same day to not let the hair & makeup go to waste and my pictures came out amazing!). At the end of my trial I was able to sign our contract and leave a deposit with her to lock in my wedding date. The day of, she made me feel so beautiful, everything held up through a slightly windy ceremony and an evening of dancing, I couldn't have been happier! Casey has a way of making you feel so comfortable and is great at listening to your preferences and guiding you through her recommendations based on what you want and what is suitable for your skin and hair types. You're in good hands with her!

Casey and her team are the absolute best!! She kept me so calm that morning when people around me…read morewere being chaotic. We had the power go out at one point and she wasn't phased. They came so prepared. Our hair styles were EXACTLY what we all envisioned! They also lasted the ENTIRE day, which included a lot of sweating and dancing Thank you so so much Casey!! You were such a huge part in that day and I'm so thankful!

I made an appt to get an updo for my brothers wedding. I had to put a credit card down to book the…read moreappt and received confirmations via text and email. It is now 37 min past my appt time and they are a no show. I have called twice, texted and sent an email all with no response leaving me high and dry for my brothers wedding. This is beyond poor customer service.

Let's talk about the greatest thing ever.... BLOWN AWAY!!! Ladies.... this was made for us by women…read morelike us! You call, they come to your house, blow dry, spray tan, nails & make up.... all at the comforts of your own home! You don't have to drive or go anywhere!!!!! The stylists are super professional, on time and really know what they are doing. BLOWN Away = Game Changer!

Come often, always leave with beautiful bouncy hair no matter who I see. Definitely recommend…read moreespecially before a trip or busy work day! Straightforward online booking and they use high end products. Refer them all the time!

The vibe is great at the Stylebar, good music, coffee, and of course, women's conversations. I…read morebelieve all the stylists are fabulous and will be able to do anything that you ask for. As far as I'm concerned, they are the best in Marin.

Iv'e been to many salons in my life and this is by far the best salon IMO! The salon was very clean…read moreand organized. The beautiful lady who cut my hair I believe her name was Linh, was very professional and was super nice! She is very skilled at what she does. Trust me! You will look good after you leave! She took her time and listened carefully to exactly the way I wanted my hair cut and delivered perfectly. I will for sure be going back here from now on.

Hello there fellow yelpers! I'll be relocating to another salon in Novato in the near future. If…read moreyou have enjoyed reading my reviews and are still interested in booking with me, you can click on my profile and find my direct contact information! Thank you so much for your interest and I look forward to meeting some of you oneday! -Quianna Gomez Hairstylist

My experience was really great with Alyssa I she was amazing and I will be back soon her custimer…read moreservice was perfect it felt like home

May 6, wednesday I had my BLO dry appointment for 1230pm,- I get there both owners were there…read more Unbelieve Marissa & Helen! Jack box I told both of them. Being 66 years old a Senior is big. Its not as easy however once you get to Blo, the entire staff starting with owner's. Make you feel like fabulous 40! THE numerous amount of attention. The front desk says Shay will be doing your appointment. Can't be late due it was busy. Shay was Spectacular upbeat fun loving. As you sit in your getting a blow dry. Sophia &Rose either or come to you here is a glass of champagne w slash of OJ. The atmosphere is above &beyond state of the art. Classy when done. The Make up bar is available. The owner's & Shay the entire staff when done. Take a picture give me the feeling. Tell me I don't look 66- Shay already put hair spray on me. However I wasxleaving the wind was getting crazy. I ask them could I get so more hair spray of course Ms. Karen. As I was leaving all of them said Bye have anazingvtime in West Hollywood with your kids. Happy Mother's day. This is the place to goto being a senior.@66! Can be a challenge. When you leave BLO @66 I felt 46 like a celebrity! A Queen I would highly recommend Make an appointment stop by get a BLO dry. I came in Debbie downer. Left there feeling a Queen classy my hair was amazing.! Both owners /Then entire staff truly by far are Spectacular!

I really wanted to love this place, but for the price... it was mid at best…read more I came in for an extra-long blowout with extensions $135 + tax (which already felt questionable since personal services like hair in CA are generally non-taxable... Google is free). Add $12 parking at Union Square garage, so close to $170 deep for a blowout. For that price, I expected polished. What I got felt rushed. I paid extra for extensions but was paired with someone who clearly didn't have much extension experience. The wash was super quick (definitely no massage), and when she brushed my hair she was rough, like yanking-my-head-around rough. At one point she even asked, "Does that hurt?" which is never a comforting question mid-service. By the end, one of my front extension beads had been pulled out, leaving a noticeable bump at the front of my hair for weeks. When she finished the blowout, we both kind of looked at it like... ummmmm. It just didn't look good. She asked if I wanted her to touch up the front, so she grabbed a curler for my bangs, and literally picked old hairs out of it before wrapping my hair. I wish I was kidding. It felt very last-minute. She adjusted a few pieces I pointed out, and I left saying, "Maybe it'll fall and look better later?" She said, "Yeah..." It completely fell the next day. I ended up touching it up myself. Before leaving that first appointment, I asked if I could come back for the complimentary touch-up and upgrade to a half-up style by just paying the $30 difference. I was told yes, of course. Three days later I came back downtown for my touch-up. New stylist. I asked about upgrading to the half-up and paying the $30 difference like I was told. She checked and came back saying no - I'd have to pay the full $165. I said I didn't have time for a full wash and everything, and she said, "Oh you don't have to wash, we can just do the style." But for the full $165 For just styling. Wild. So I just did the complimentary touch-up. Ironically, she used a straightener for the curls and it looked way better and lasted way longer which only reminded me how poorly the first blowout was done. Overall, the vibe felt slightly annoyed and not very welcoming. For this price point, I expect consistency, extension experience, and a polished result. Instead I left feeling overcharged and underwhelmed.

I was trying to find a salon in the city that would actually pick up the phone and let me book an…read moreappointment for a Sunday morning -- not as easy as it sounds. Thankfully, Blowology Dry Bar and Spa came through! I needed a slicked-back bun for an event, and my stylist, Ali, was awesome. He told me it was his first time doing that kind of updo, but honestly, you wouldn't have known. He took his time, made sure it wasn't too tight (huge win for my scalp), and the end result looked great. He even gave me a discount since it was his first time doing a bun for a customer. which I thought was super thoughtful. I also thought the ambiance of the salon was super cozy and brought all the vintage vibes!

For the past four years I've been going to get my hair done at Sweetroots Blow Bar for all of my…read morehairs needs. Not only am I able to receive good services on hair quality and health. I am now also able to get root touch ups and hair trims as needed by my hair stylist Jeannine. She takes really good care of my hair and always gives me good product suggestions and tips on how to maintain healthy natural hair. I've received many compliments on my hair and suggest this blow bar to everyone who ask's me where I go to get my hair done! I have always felt very shy and insecure about my hair quality because it is very thick and coursed, ever since coming to this blow bar I have continuously seen my hair flourish. I also feel very confident on how I wear my natural hair. Blow Bar is also very welcoming and inviting. The music that is played in the salon is calming, everyone is friendly, and refreshments are even offered!

If you seek a service-oriented, human approach to lateness or valid last-minute cancellations, this…read moreis definitely not the place for you. I booked an appointment online around 12pm for a same-day 2:30pm-3:30pm blowout appointment, hoping to make it work on a hectic day. Sweetroots has a 24-hour cancellation policy, yes, but they also have a 10-minute "grace" period policy so that if you are over 10 minutes late, you forfeit your appointment entirely but still pay for it in full. That seems insane especially in a situation where I, the client, was 15 minutes late (after calling ahead to give a heads up) and where I'd already shared that I was happy to get whatever she (the stylist) could manage within the allotted appointment time. She said that she wouldn't be able to do the full service because she had an appointment immediately after mine, which was fine and made sense. But then instead of trying to find a workable solution to the time constraint, she lectured me about the grace period policy, gave a 5-minute wash and a 5-minute bangs blowout, then stood silently at the front of the salon waiting for me to pay, all by 3:07pm. Why did she stop blowdrying at 3:07pm, you may ask, when I'd booked an appointment until 3:30pm? I'm honestly not sure, even after asking her this question. Based on her response though, it seems that her logic was: 1) I'd already forfeited my appointment by being an extra 5 minutes late so 2) she was doing me a favor by doing any styling work at all. I suppose if she were following the policy exactly, she would take $60 for zero services rendered even when there are 45 minutes left in the appointment. Nothing about her tone or attitude felt welcoming or understanding. I find it confusing when someone in a client services job shows such little care, flexibility, or good faith when interacting with a customer. Anyway, while I regret booking this appointment, I went, I paid, and I will absolutely never return.