I saw Nori after hearing good things about her services through a friend. I booked online which was very easy and transparent, parking at the salon was easy and the salon itself is beautiful and clean. I went in for a big chop. I have long curly hair and wanted a pixie. Not only did Nori hear me out and look at my references, she took me through her plan for the day and TOOK HER TIME! I am SO thankful I went to see Nori, she gave my hair her everything. She made sure I walked out of there happy with my cut AND I now know how to style my brand new pixie. I will be coming back, she was very trustworthy. read more

My first and only curly haircut appointment with Nori Santos started off with her running 25 minutes late, no call or message to let me know, should have taken that as a sign to leave. She gave me the worst haircut I've ever had, and I used to cut my own hair as a teen. I did not know how bad it really was until I went to another hairdresser who was in disbelief. She managed to salvage what she could, thankfully. I have, or had, thick curly hair and Nori left me with uneven layers all throughout my head with way too much density up top and a sliver of hair on the bottom. The left and right side of my head looked like two different haircuts. The cherry on top being that she took a chunk of hair out of the back of my head. She was passing around wine so maybe she was tipsy? Who knows. Curly haired people be wary, not sure how she can call herself a curly specialist. If she was not able to give me the haircut I requested, she should have just said so instead of leaving me with a mess that someone else had to fix. She did offer to make adjustments at the end, but I refused to let her keep hacking away and just wanted to leave as soon as possible. I wish I read the reviews on Nori more thoroughly before booking, as others have had similar experiences. For $200 I'd expect better technical skills and to see that "curly expertise." read more

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Nori absolutely botched my girlfriend's haircut. Thankfully my sister cuts hair and was able to fix it.

A long layers haircut for a new client costs 300$, not 150$ as advertised. (No treatments or color or anything just the cut) She also stopped my haircut cut to do two other clients hair. I had to go and get my haircut fixed at another salon befause when I expressed dissatisfaction she said oh I don't know how to fix it you have to tell me. Clearly she's not a hair stylist if she can't style hair and just wants to chop it. Go back to Supercuts. read more

I have been going to Adore for years now. I love all the stylists, but working with Nori means my hair looks good every day! She takes the time to teach about our texture and the health of our strands, then provides a cut and products to highlight these crazy curls. Love the vibe, the organic products, and the sustainability with refills in our previously purchased bottles! read more

Stylist was kind, but $200 for a basic cut is too much. It also took 2 hours. Unfortunately, I will not be coming back.

Oh boy... What an experience with Nora! It was the worst haircut ever. Here is why: - She doesn't know how to cut hair, especially a curly one, period. I am not sure if all these reviews are even real.. I have used two prior deva hair cut certified hairdressers and it was nothing like this! - She is unprofessional and money oriented rather than caring for customer satisfaction. - She is bad at time management. She started consulting with me 20 mins into our appointment and at the end told me our time is up and she can not fix my hair. I couldn't believe that she was going to send me with that hair. I thought she was going to make adjustments and cut on dry hair which is what deva cut is... When she told me when we were done, my hair was still wet and all uneven. My appointment was at 4. We started consultation and talking about the hair, showing pics etc around 4:15 for about 10 minutes. She cut my hair for only 5-10 mins. (3 big chops and taking the volume out in 3 different spots and little adjustments on the tips). Then wash hair 5 mins. Then dry hair 20mins with that globe looking like machine and the time was up. I had to ask her is this it, are we done she said yes. And starting drying more with a blow dryer but my hair was just getting more frizzy and the cut was looking worse and worse... She just wanted to get rid of me and not try to fix my hair because she didn't know how to... I basically asked her recommendation and let her guide me but at the end she started blaming me saying that "that's what you wanted and you didn't listen to me" and she got all defensive and aggressive all of a sudden! I was pretty shocked how she behaved tbh. I couldn't believe. For all of that she charged me $150 which is insane. I had no problem paying that or even more if the service was right but unfortunately for 5-10 mins hair cut and a really bad one I was surprised she was charging me that or not apologizing or trying to fix my hair...I was asking her help like okay whatever is done done, how can we fix it and she was I can't your appointment is over. What the heck!? She didn't offer me any help, trying to fix it or discount infact I was threatened by her.(I told her I don't want to pay for this or pay at least half, because I have to go elsewhere to get it fixed so she was like you better pay otherwise you will be regretting etc..!?!) so I didn't want to deal with her anymore and just paid and got out. So... long story short, If you are planning using her services, just don't. I made a mistake of trusting this place and it was a nightmare. Just find another place and do yourself a favor. To see the haircut she gave me, please watch the attached video and see pictures, and decide based on that. read more

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I agree with *everything* in the negative reviews posted previously. So beware - what we're reporting is REAL - it's the same issues over and over again with different clients, no matter how Nori tries to diminish and dismiss clients with her passive aggressive responses to negative reviews. In short - Nori. Does. Not. Know. How. To. Cut. Curly. Hair. I strongly suspect she does ONE type of cut and sells people a lot of garage product they don't need. I've been moving away from posting negative Yelp reviews as a general rule, but I'm just really upset and I feel like I've been fleeced and my daughter is in tears. Normally we take my daughter to a stylist who is wonderful, but not a "curly hair" specialist. She has traditionally done beautiful work but as my daughter has curly hair and I don't and my daughter has been wanting to really celebrate her curls I thought, well, maybe she needs to see a specialist....and it has left us both in tears. I agree with former posts that Nori doesn't spend any meaningful time cutting at all. I think I clocked her at *maybe* 5-10 minutes total in a 60 minute hair appointment. And when she does cut "layers" it means that she takes a chunk of hair and - literally - hacks it off. I'm not kidding. I saw it with my own eyes and I almost fell over. She took a chunk of my daughter's hair at the crown, gathered it up and just hacked and that was it. No blending, no fine work, just a *hack.* I was shocked when I saw that. When I asked her blend the layers to create some shape and volume she told me that my daughter's hair was "too short" to do that and that I just needed product to create volume (see below re: product). But, hmmm re: length? This is literally the longest her hair has ever been and her former stylist used to spend over an hour shaping and cutting her hair so that it cascaded beautifully around her face and had these lovely blended layers...but here, according to Nori, it is "too short" for that. Her hair now has this weird, kind of chunky/blocky look - it's truly awful. It's chunky in some spots, flat in others, weirdly shaped...I, of course, would never tell my daughter that but she has eyes and can see what her hair looks like and was crying in the studio before we left. I am beyond furious. Also, please be aware that most of the time of the "haircut" is spent on trying to sell you products. Tons of garbage. Again, the person we usually see gives her *beautiful* ringlets with incredible shape with basic shampoo and a touch of hair oil. Nori told us hair oil was "too heavy" for my daughter (ridiculous - the oil enhances her curls). I clearly stated that I didn't want products because my daughter has allergies AND DOESN'T NEED THEM but on and on Nori goes about how she needs special shampoo, special leave in conditioner, a special volumizing spray, special mousse, a special brush (hint: Nori sells all these magical products in her salon. How very convenient). I will admit, to my absolute disgust, as my daughter was sitting there crying, I panic bought a brush and some mousse because I was trying to figure out how to solve this mess (note: as my daughter is sitting there crying, Nori is rushing us out because she has another client waiting and spent most of our appointment trying to sell me products, chatting with another stylist, and talking on the phone. Then we "didn't have time" to address my daughter's hair or make her feel better). But I'm so mad I did that and I'm going to throw that stupid product in the TRASH. Oh, and I forgot the BEST part!! When my daughter is siting there CRYING, Nori says, "let her hair grown out FOR NINE MONTHS because then we'll have more to work with and can create cascading curls." Um, what???? That's ridiculous. Again, I will restate the her usual stylist cuts her hair SHORTER and makes beautiful cascading hair; I'm no hairstylist but I'm guessing it's because she actually takes a full hour to CUT her hair, not hack it, talk on the phone and try to sell her mom products she doesn't need. And, guess what? Want to know how much all of this cost? $260. For an *awful* 5-10 minute hack and some garbage product that we DO NOT NEED. I have *zero* problem spending a lot of money for a good haircut - especially so my daughter can love her hair before starting school - but this was an hour long upsell with intermittent hacking which resulted in a crying CHILD who now hates her hair and starts a new school day after tomorrow. So, yeah, we'll need to give it some time to grow out so her former stylist and fix the hacked off stubs in the back. I've already called her and she told me that she sees this sometimes with "curl specialists." So beware. But no, I won't let her suffer with this hack job for NINE MONTHS. The worst part is that my daughter feels awful and I'm just kicking myself for going to this place. What a great way to start a new school year. read more

Nori gave me the first haircut I've ever loved. She walked me through everything she was doing and really helped me learn more about how to style my hair! I'm excited to go back. read more

I had a great experience with Nori and I love my haircut! She clearly has a ton of experience with curly hair and helped me achieve all my hair goals. She gave me a custom cut based on my unique curls, my lifestyle and my face shape. She walked me through her process and and gave me a regimen that is very easy to follow! I have had a ton of curly cuts and this was one of the best. Nori is also very welcoming and kind. I love the products and scheduling was very easy. Will be back soon! read more

It was my first time coming to this salon and having curly hair it's always a hit or miss when it comes to finding the right stylist. Nori did not let me down. As soon as I walked in, there was such comfortable energy and an all around good vibe of the place. Nori is very personable and you can tell that she loves her job(: The pics don't do justice but trust me, it's been a long time since my hair has felt this healthy lol. Thank you again, Nori! I'll be back! read more

Adore Hairdressing - Hair Stylists Near Me - Petaluma, California

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I went in to see Sofia for a balayage highlight and cut. To start off Sofia was very nice and she explained everything besides the cost until the end. I told her my main concern was the integrity of my hair due to a previous vitamin deficiency and stress I had some pretty extensive hair fall. She started off by cutting my hair. Then she explained the K18 treatment. I was extremely skeptical in the first place as I've had issues with stylists using Olaplex in the past, which I communicated. She insisted it was different than Olaplex.... I was mortified at how much hair was being pulled out from brushing that product through my hair. Had I known I would have never allowed her to put that in my hair! She explained that was natural hair fall because we lose about 100 strands a day.... it was beyond "100 strands"... it was alarming. She continued the service with highlights a toner and a bleach wash. Which again, I was concerned of the condition of my hair, especially in regards to doing a bleach wash. She mentioned it was very minimal damage... she was trying to get out some orange areas that I told her was not necessary as I plan on just cutting them off later but she proceeded to do the bleach wash. After she unfoiled my hair from the highlights, she asked if I was alright, by that point I was just speechless. I was trying to "trust the process" but my gosh I wish I would have left after the hair cut. The orange parts I would have been able to cut off in a couple months she now just reset the whole issue on the top of my head which will take years to grow out and be able to just cut it off. The highlights were extremely orange and I had random dark SPOTS in my hair. Even after the toner it was not going to blend and it was still orange. She now had mentioned the light by her chair are 2 different colors (which they were) so I was hopeful it was just the lighting. Unfortunately it was not. She styled my hair with SO many products I assumed my hair just felt grimey do to the amount of products used. As soon as I got home, I immediately jumped in the shower to try and wash out the products. My hair has never felt like that. It just felt disgusting. I use Oribe Gold Lust and filtered water on my hair so my hair typically feels pretty soft. I'm not one to use product aside from shampoo, conditioner, hair treatments and oil. I heat style my hair at most once every two weeks. I had hoped that my hair feeling like that was just the amount of product but sadly my hair was in worse off condition after cutting off 3+ inches. My hair always feels nice after such a cut. She had mentioned "it takes about 2 weeks for it to feel better" Unfortunately, not the case. I had to wear my hair up in a bun for 2 months until I could get into my usual stylist. The color and condition was unsightly. There was no way in heck I was about to damge my hair further with heat tools especially with my color looking so terrible. You may be wondering... why didn't you go to your "usual stylist"? I needed my hair done before my vacation and my stylist was booked out 3 months. I should have just waited. Sophia did offer to have me come in so she could try to fix it but after that experience, I was worried my hair would be even worse off. She threw me when she said, "it takes a few times to get to know someone's hair"... Splotchy highlights have more to do with technique. I do understand to get to a desired look at times it takes a few visits but my hair looked like I had a friend colored it at home. I appreciate her being open and trying to remedy the issue with a shadow root and adjusting the toner but the original cost was not worth $370 (with tip). I was not informed of any price until after the service. As I mentioned before, there are TWO different lights over the chair I was sitting in. Could that have been a contributing factor? Maybe! Who ever is in charge of the light bulbs at the salon... I would think you would want consistent lighting throughout your salon. read more

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I just love my recent haircut with Nori! she knows curls/waves and how to make the most out your natural texture. Nori gave me the perfect mullet/shag ("shullet") and I feel like I'm channeling my inner rock star. read more

I needed a last minute root touch up, as my stylist was booked. After many unanswered calls to salons, Adore answered the phone. They were able to fit me in and Claudia made time for a full weave, which is what I really needed. She took her time matching the colors and did a great job. Great service and very friendly. Cute little salon too! Thank you read more

If I could give negative stars this would be the place. Nori does NOT know how to cut curly hair. She said she would cut it dry, she cut it wet, it was to be a trim, she cut more than 6 inches off. I left in tears. No apologies no nothing. Nori cannot CUT curly hair. read more

Nori did such a great job working with me to determine which cut would best work for my curly hair and teaching me how to be able to recreate the styling techniques she used. She is very professional, competent, and caring. read more

I have come here several times and will continue to be a loyal customer.The whole staff is super cool and sweet. Michelle Underwood has transformed my hair from frizzy no style having curls to a wonderful cut for my curly hair and awesome highlights! I receive lots of compliments. Prices are fair and right there with other salons in Sonoma county. I do not understand any negative reviews about this salon and or the staff. Unless it was fault of their own or just plain bull! Thank you Michelle... read more

Adore Hairdressing - Hair Stylists Near Me - Petaluma, California

Simply put this is the best cut and color I've ever had. Alexys did such a wonderful job giving the most subtle balayage highlights while correcting the color and adding in some beautiful layers. Best of all, she is a truly kind and awesome person. I felt like I was getting hair therapy in a beautiful and relaxing setting. I also purchased the Kevin Murphy products which are excellent for maintaining the amazing cut and color she did. Alexys, I can't thank you enough! Excited to send friends and family here. read more

I'm a regular client of Carla and I have been taken care of several times as a client of nearly 5 years. I'm overjoyed with the care and attention that I received as well as the results. Come in with a good attitude, with the right idea for what you want, perhaps some photos, and you'll leave with exactly what you want. The atmosphere is cozy, they have a rotating line of products to purchase to supplement your haircut. They appreciate hair of all types and Carla has done a wonderful job of taking care of my wavy, curly, wild hair. If it doesn't look fabulous after many months, it's my fault for not taking care of myself. The results before and after are fantastic. read more

I'd give zero stars if I could. We are so disappointed at the angry text my husband (who's been her faithful client for several years) received from Carla today cancelling his haircut and booting him as a client because he tried henna. WTF is that about? Is it not my husbands head to do as he pleases? I would understand not wanting to color correct or get involved with colouring if she felt that way about henna but to send angry words, cancel his cut and boot him? That's so unprofessional, rude and unkind. I can't let my review of her stay untouched. We will never go back! read more

I wish I loved this salon . When I went , they had only the owner " Nori " and one other stylist . The reviews sound like more staff has come on and they sound talented . The salon is lovely , really open & airy . Nori knows curls , and she is a sweet person . I received a fantastic cut and was thrilled . I continued to go for a year . The last time in , no idea why , she approached my hair ,like , for lack of better explanation a butcher . She used thinning shears , ouch & cut my hair up to my ears . It felt bouncy , but way too short for me . So many negative comments , from Friends and family . She is also a terrific sales person , I just gave away so many jars of stuff not right for my hair . I don't know why this happened . I felt simpatico w her , but not that day . Needless to say I did not go back . She is a bit spiritual & is a positive energy . I still shake my head , I guess it was me & she was done ??? Three stars and trepidation . read more

I am so lucky to have found Claudia many years ago. She was at another salon and I followed her to Adore. She is utterly fantastic, giving me the exact cut that I desire. I always leave Claudia feeling like a million bucks, and that is because she pays attention to the details, cuts exactly how I want my hair, and styles in perfectly. I can't recommend her highly enough. I ADORE her! read more

Adore Hairdressing - Claudia (on the left) and me -- a very happy client! - Hair Stylists Near Me - Petaluma, California

Best haircuts I have ever had. Michelle is an excellent hair dresser, very professional and very positive. I wanted some sort of faux-hawk but wasn't really sure of the design. She knew exactly what would look good on me, with my hair texture and shape. I completely trusted her and the results were beyond what my expectations. I would drive miles just to get my hair done by her. Her technique is exquisite. She brings alive complicated haircuts. She's also the best when it comes to coloring. I seriously recommend you check out Michelle at Adore salon next time you need a cut. read more

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First time coming to Adore Hairdressing and I am in love! Nori was super informative about what I should use and how to style my hair to really bring out the curls and texture. I'm in love with my hair and have gotten tons of compliments. She was super sweet and I'm looking forward to coming back! read more

Alexys is fun, warm, charming, and most importantly, super talented! I look forward to my appointments with her because I know it's going to be a great day, in Nori's awesome and calming salon, and as a bonus I'm going to leave with amazing hair. She truly is a wizard with color and cares about her clients' hair. I also get complimented almost daily, so thanks Alexys! ;) read more

Adore Hairdressing - Hair Stylists Near Me - Petaluma, California

Hello my lovelies! My fabulous stylist moved to Berkeley, so I had to face the daunting task of finding a new Mane Magician, Tamer of Tresses, Svengali of Style. I asked my girls and from a dozen asks, I got a dozen different answers. So, I spent an evening pouring over Yelp reviews and perusing photo after photo of "just-coiffed" heads. Finally, dazzled by the five-star reviews and gorgeous pics, I chose Nori at Adore Hairdressing. It was easy to make an online appointment and the services are clearly listed (highlight-cut-touch-up) with transparent pricing, love that! When I arrived, I was delighted to find a large, light-filled and sparkly clean space. Nori took the time to ask questions about my hair texture, amount of wave, etc., We then discussed color and style and she clearly explained what she would do to achieve my desired look. At the moment of reckoning, when she handed me a mirror and turned the chair around, I knew my fellow Yelpers had earned an A+ in helping me choose my new Headmistress of Hair! read more

Adore Hairdressing - After: Thank you, Nori! - Hair Stylists Near Me - Petaluma, California

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I love this place! I have curly hair, and finding someone who knows what they are doing is difficult. Nori is amazing! She knows her stuff. I am so lucky that someone recommended her to me. Thanks to her suggestion and "magic hands," my hair is beautiful and healthy. Thank you Nori for providing such a fantastic service! read more

When I first moved to the area 4 years ago I was SO NERVOUS to let someone other than my family (my aunt has owned a salon for almost 40 years) touch my hair, ESPECIALLY since it's so textured (3C/4A). Not many stylists are well versed in that department and leave many of us natural/curly haired people botched. But I'll tell you what, Nori is an amazing hairdresser. She has not only been cutting my hair since I moved here, but beautifully balayaging it as well. She is kind, knowledgeable, has such a fun personality and is so easy to talk to. Nori also uses cruelty-free, vegan and natural products that are healthy for the hair. I couldn't recommend her more! read more

Carla Balastrese gave me beautiful Highlights. After a consultation, she came threw in every way. She listened intently, and followed threw with beautiful color. The Salon gets 5 stars also for being clean, open, with natural light. With a Very comfortable ambience. I rescheduled following my appointment read more

Nori runs a great salon especially for those of us who need special attention for our curly hair. She is expert. I had my first post-onset of Covid appointment this week. I must share that Nori struck the perfect balance between being strict about Covid protocols while doing so with the utmost kindness. She follows all the appropriate rules but does so in a way that maintains her comfortable and thoughtful way of doing business. I got another great haircut while feeling quite safe. I am grateful. read more

ABSOLUTELY GREAT! NORI IS AMAZING, ESPECIALLY FOR CURLY HAIR! I was so afraid to go here or anywhere for that matter, as I rarely cut my hair and was afraid to change up my cut and style. However my hair was overgrown and had no moisture. Nori was absolutely amazing and she is just an expert at what she does. When I first went into her salon for a "on the spot" consultation she was so sweet and excited. she saw my hair and was so kind and told me she was excited to help me out. When I made an appointment online it was quick and easy to make. When she cut and colored my hair she not only did that, but taught me how to take care of my curls and put moisture back into my hair (which was very needed). I just wanted a trim and very subtle and natural highlights. She heard me out and gave me exactly that, but also recommended a "shag" cut. I was a little worried, and asked for more information. she explained a shag cut to me, and I asked her if she thought it would look good on me. she said, she thought it be great. it's been just about a month and I'm still so happy with it. my hair is looking great due to her recommendations and coaching! Not only was the outcome fantastic, but nori was so sweet to chat with during the process and the vibe of the salon was open concept and relaxing. If you have curly hair you have to go to Nori at Adore Hairdressing!!! read more

I don't know what to say other than I LOVE MY HAIR! Xoie (pronounced like zoey) is so great at being a hairstylist! Not only is she so sweet and warm, made me feel comfortable and at ease with the changes I wanted done to my hair but she also understood EXACTLY what I wanted. Whether you are looking for a hairstylist or even want to just go to someone who understands hair, go visit Xoie at Adore Hairdressing in Petaluma. Worth the trip. The salon she works at is also so cute and charming read more

Adore Hairdressing - Cut and styled by Xoie. - Hair Stylists Near Me - Petaluma, California

Typically it's 3rd time is a charm ... for me it's more like 7. I have short hair so you wouldn't think it'd be that difficult ... But, finally, I have found someone that not only listened to what I wanted actually gave me the cut/color I 'tried to' explain. That being said ... if you need a stylist that listens and the outcome is great then I would strongly suggest making an appointment w/ Michelle. It doesn't hurt that she's down to earth & well rounded making conversation easy and enjoyable. read more

Being new to the area, I was worried about finding a stylist who could cut curly hair. I sure am glad I ended up at Adore Hairdressing! First thing I noted walking in was that most of the stylists have curly/wavy hair themselves. There were Deva Curl books in the waiting area, so I didn't need to dig up my special folder of photos - I just opened to a page and pointed. Alexys asked all the "right" questions about my routine and what products I use, if I was okay with a dry cut, etc. She did a great job with both the cut (I asked her to take off 6") and styling my 2B waves! The atmosphere was friendly, and the price ($75) didn't make me gulp. Will definitely be coming back! read more

Adore Hairdressing - Hair Stylists Near Me - Petaluma, California

As a Curly girl, I was so excited to see someone in Petaluma listed as a Curly Hair expert. Nori is very sweet. So attentive, carefully listened to what I wanted and did a fabulous job on my Curly hair cut as well as some lovely highlights. Highly recommend and super happy to find a new stylist in Petaluma. read more

Nori is great! Very confident & has an excellent knowledge of how to cut & style naturally curly hair!

Ok this go for the curly girls out there that like me thought that there wasn't somebody good enough out there to manage your crazy, unruly, non sense curls. I have very curly (ethnic- African American) hair. I have wear it straight all my life until now. I wanted to just go natural but my hair was very damaged, frizzy no shape kind of a mess. I came here and met with Nori Santos. She gave me a devacut and treatment. I liked the cut a lot but wasn't sure about my curls. Just a couple of days later, following her instructions my curls started to bounce back "literally". I still have a long way to go but now " I love my curls". The haircut was perfect, Nori gave me the shape a was looking for without giving her any directions. She instructed me how to treat my hair now and is just working beautifully. I recommend Nori 100%. I haven't trusted nobody to do my hair in more that 6 years until now. Price was reasonable, the place is nice, spacious and elegant. She was very friendly and knowledgeable. Can't wait to be back. Thanks Nori read more

Very pleased with the results of my hair colour. Xoie is amazing. She really took the time and expertise to work with my hair. Not an easy task. Going from left over growth of blonde back to my natural salt and pepper. The shop is warm, comforting and inviting. First visit, but certainly won't be my last. I'm lovin this look. Thank you again. read more

Alexys is AHHHHHMAZING!! She is the best colorist! I totally trust her skills and knowledge, so I just tell her i want an "edgy" cut/color and it comes out gorgeous. Ever since she became my hairdresser I have been showered with compliments on my hairstyle. Thank you Alexys! read more

Alexys has been doing my hair for about six years, to the point where I can just sit down and say, "do whatever you want" and it will look fantastic. She's got an amazing sense of color and style, and people are always telling me how much they love my hair. Alexys is also just really awesome as a human being, and fun to chat with while she's working on you. The salon itself is really pretty, calm, well-lit, and everyone there was super welcoming. read more