Best birthday cake in 17 years!! The age of my daughter. Easy and painless pick up process.

Gluten free and vegan options available in this cute bakery/cafe in Worcester. Also they made the most delicious whoopie pie I've ever consumed-and it was Vegan! The treats won't break the bank either. I had a big gf pb cookie only $1. Awesome! They make pretty great coffee too. Highly encourage anyone to stop by and grab a sweet before they are all gone! read more

I Love this place, the cakes are always the freshest, and the fillings are never sickingly sweet, as some places tend to be... I agree with other reviewers the fresh fruit tart is a must, it is so beatiful, that just looking at them makes me feel like my pants are getting tighter. :-) read more

By far the worst customer service I have ever received. Being a waitress, I understand that customer service jobs are not the most fun or rewarding, but you signed up for it. Girls were not friendly or welcoming, I honestly felt like a burden by being there and was extremely uncomfortable. As for the food, sub par at best. The cupcakes tasted like they were from price chopper, or had been sitting in the case for a couple weeks. Very dry and not good at all. I would not recommend this coffee shop for both the bad tasting products and awful service. And to top it off the prices were outrageous. read more

Who doesn't love drinking chocolate?! Bean Counter Bakery is the only place I've found in Worcester that serves thick, creamy, drinking chocolate. They also have great lattes, and a variety of cookies and patisserie. The cafe itself is a size-able space, and is usually very quiet. I've been in the morning, afternoon, and evening to work remotely and it's been quiet each time. Free Wifi. read more

After experiencing many other cafes in Worcester, I find bean counter to be overpriced and a lot of their stuff tastes the same (same aftertaste with all drinks). The pastries are usually bland or stale. They have very good chai apple cider, but I hardly ever come by here anymore. read more

The coffee is good & I'm all about supporting local businesses, but I had to wait while the girl at the counter was telling another customer what a terrible place it was to work. It was kind of awkward. $2.50 is kind of a lot for an iced coffee & I tipped a dollar even though I wasn't too happy. I don't really feel like what I got was worth the money. read more

hmm.. your coffee will be good depending on who is making it. i have gotten delicious iced mochas and i've gotten totally watered down, luke warm ones with espresso grinds in them. it seems as if the young people who work there are fed up with their demanding boss. i've heard horror stories over the years of the owner taking tips from her baristas and last time i went in, i witnessed her yell at a very overworked barista who was trying to manage an understaffed front of the house. it was unbelievably unprofessional and i felt awful for the employee and completely turned off as a patron. read more

The best coffee in Worcester, hands down. Overall, when I go to a coffee shop, I'm looking for just that, coffee. And without a doubt, of all the coffee I've had in Worcester, this is the best. Whether its their expansive coffee of the day selection, a cappuccino, or a latte, it always comes out just right. Friendly staff as well 4 stars because while the coffee is amazing, their desserts (which they promote heavily) are actually hit or miss. While I've had a tasty piece of tiramisu, I've also purchased a cupcake that was dry and fairy tasteless, which is always a disappointment. When I returned a few days later to order the tiramisu, the barista suggested "don't get the tiramisu, its extra dry today." I soon realized this was because it was the same cake that had been sitting there from days before. Soooo, If you're looking for a good dessert, prepare for an on and off experience. But If you're looking for good premium coffee and tea, this is the place. read more

I ordered a Coconut Cream Cake for my mom for Mothers Day. The cake was beautiful, and my mom said it tasted as good as it did in Key West. She said it was perfect, not too sweet and they even toasted coconut before they put it on the cake. It made her day. They delivered it for free and were so kind! Thank you Bean Counter!! read more

Great cake, HORRIBLE customer service. I ordered a half sheet cake for my friend's bridal shower this past weekend, and still cannot believe the experience I had while picking up the cake. The parallel parking in front of the bakery was full so I parked DIRECTLY across the street, as in you can see my car from the store. When they came out with my cake I asked if someone can walk it to my car. When I asked the guy behind the counter he looked at me like I had two heads, so I repeated myself. He then said why? I told him I have heels on and I would rather not risk dropping a 200 plus dollar cake in the middle of the road. He then looked over the counter at my shoes and walked in the back. He disappeared for a while and came out with the female cashier. She then proceeds to tell me there is no one that can bring the cake to the car, and then changes her story to say well not across the street, only if it was right in front. She continued on about delivery charges and if I wanted it delivered that was an option, at this point I tuned her out because the conversation was just absurd. While this altercation is happening, the line is backing up, and she could have brought the cake to my car two times over in the time it took her to tell me no. Once she could tell I wasn't accepting a no she said I can pull around back and she would meet me. Why that wasn't an option this whole time I have no idea. When I got the cake to the final destination I was able to check it out. I paid for several customizations one of which was the writing to be copper. The writing wasn't in copper it was just regular green frosting. If a customization we agreed upon wasn't made, I shouldn't have been charged the full amount. Unfortunately this was the least of my problems. I ordered a vanilla cake with raspberry cream filling and buttercream frosting... It was delicious. Bottom line if you want a great tasting cake, don't mind spending a lot of money on it, and don't want to feel like a valued customer then this place is for you. Oh and don't you dare ask for someone to do you the courtesy of walking your cumbersome, loosely packaged cake to the car for you. read more

Cozy and friendly atmosphere. Good prices and friendly staff. Great seating area and quiet enough to just lounge and surf the net on laptop, IPad or any device. Nice local joint. read more

Ok to start off i will review this place in my traditional style with me commenting on the following Price, Taste, Ambience/Decor, Surrounding area, employees, and more. Well to start, I first heard of this place from my buddy who recommended a good coffee place to go to before band practice. He went there many times during his college time spent in Worcester, and so I figure I would give it a shot. I already could tell it was what i thought it might be which was a mom and pop homemade bakery and coffee shope, which I am SUCKER for. You can see right where they make all there pastries and such which I always respect. I went inside and let me tell you right now the drink menus are HUGEE. There is sooo many drinks to choose from. Coffees, Cappuccinos, Lattes, tea, frozen coffee and fruit drinks, and not to mention the 30 different flavors they have for the lattes and holiday and special coffee flavors they have. They have 4 different sizes to choose from and also a giant box of coffee you can get. I got a small to start. I ordered what they call "Purple Cow", which is a latte with white and milk chocolate flavoring and raspberry. I usually get hesitant on flavored drinks because I have ordered them from other coffee shops and the taste was nasty or fake or just stuck out too much, but this place blends the flavors soo well, that simply put IT JUST WORKS!! I have only been able to try like 5 of the flavors so far, b/c there is so many to choose from. If you are a coffee and sweet drink person, you will love this place. Coffees are pretty cheap around the prices of a Dunkies, but lattes and such are bit pricey, but well worth it. In this case, its the saying, you get what you pay for. Quality! As far as the bakery part of there service goes.. Amazing!! EVERYTHING is homemade on premises. I have tried pasties, cookies, and the cupcakes, and its all delicious! The cupcakes are the highlights though. They have different flavors every few weeks but have some of the same all the time. I love the white chocolate raspberry and the lemon creme. I will say right now too they are for sure on the expensive side with cupcakes ranging from $2.00 to $4.00, but unlike the cupcake places in Boston I have been too, these cakes are HUGEEEEEEE. Almost too much for me to handle with all the cake and frosting. The other baked goods are less and a better size if you are not into huge though. They have bread as well and also do wedding cakes and 10 or more different pies!! This place has it all and its all homemade and although the price is a bit more then normal chain places, it shows with the quality of the ingredients and taste. The Decor and feeling has that indie, young, hip and college feel. Has the classiness of a starbucks with drinks, but the indie feel with the things inside this place, and grandmas kitchen with the baked goods. There is a bulletin board for local people to advertise themselves, lots of signs and nice look with the lights inside of this place. Its a bit small and when you first go in,looks like there is only 3 or 4 tables, but around the corner there is 4 more, and enough room for a good amount of people. The only complaint I have is because its a bit smaller, when its crowded its very uncomfy to wait around. I have nothing much more to say here other then it has a hip young feel and hole in the wall style, which I personally love. The employees there I have mixed feelings for. A few times I have had about 2 of the same person who I enjoyed, because they were helpful and kept a good covo going with me and seemed like they enjoyed the job or even if they didnt, they didnt take it out on anyone. There were a few times though I went in there with others who worked they and seemed so bland and almost seemed disgusted that I even bothered them with my simple order and made the whole experience awkward. Then overheard one of them talkng to a friend who came in and talking about things they shouldn't be on the job in front of customers. You didn have to eavesdrop to hear it, they were loud and didnt care. Sometimes the service is quick, others very slow, but overall the employees and service is friendly and fast, but not the best. As for the surrounding area. I think its horrible. Easy to find yes, but there is only street parking and its ALWAYS full, so good luck parking anywhere. The only place people can park to even get close enough is the elementary school on the street to the left of the this place a bit of ways down. Other then that, you would have to drive a bit farther down, which is drag. If you park at the school though, you should be fine, unless you dont mind walking. Overall, this place is HIGHLY WORTH IT! You can not beat the taste and quality. There is no other shop like this place close to Worcester, Marlboro area with this kind of caliber of food, drink and feel/vibe. Taste: 5/5 Decor: 5/5 Employees: 3/5 Area: 4/5 Price: 3/5 Overall: 5/5.. If you dont mind spending some price, GO HERE read more

Delicious coffee, specialty flavors/syrups and real chocolate in their mochas! I have been twice now and will definitely be back. I recommend the purple cow (with white + dark chocolate)! My only complaint/the reason I only gave four stars is that I ordered a peppermint patty mocha this morning and couldn't taste the mint at all - just tasted like a normal mocha. Probably just a mix up. Overall, a great joint! read more

Got two lates and two deserts, very cute inside. The women cashier has a huge attitude problem.

My wife and I stopped here yesterday and I was very pleased. They have a good selection of drinks and food. A lounge area to sit and the staff were polite. We usually go to DD so when the total came to about 20$ we thought it was high for coffee and a sandwich but in the end it was well worth it. We will definitely be coming here again read more

The coffee tastes horrible. And the server could not careless. When ask which cupcake she'd recommend and she said "I don't eat cupcake because it's gross." Please hire someone else with better attitude. read more

This is the closest thing to a quality coffee house I have found in Worcester. They brew their coffee fresh, and their beans are grown with flavors, rather than most places just adding syrup. The baristas know their coffee well. The dark, high caffeinated coffee I ordered wasn't quite as strong as Starbucks, but tasted a million times better than Dunkin Donuts. The pastries looked delicious, and there were tons to choose from. Perfect place to share a fancy slice of cheesecake and chat. Cute small tables, and nice atmosphere. read more

Best selection of gluten free deserts that i've ever seen. Full bakery, wide variety of coffee combinations and interesting employees.

Love this place! The second you walk in, you are just drawn to the dessert cases. As a vegan, it's often hard for me to be able to get a treat when I'm out. Not at bean counter! They always have several vegan pastries to choose from. They have chocolate chip cookies, oatmeal raisin cookies, and pb cookies. Those are good. What i really love though are the vegan cupcakes. You have a choice between chocolate and vanilla, and also with what kind of frosting you want. These cupcakes are not messing around either; they are huge! The last time I went in there and picked out the one i wanted the guy behind the counter pointed out that it was less of a cupcake, more of a meal. Yup! And it's all very reasonably priced. I love going here. read more

Wow was that amazing! I ordered a mocha latte and it was incredible! So many levels of flavor, so rich, with a beautiful presentation and very reasonably priced! The set up of the cafe was very tasteful and quaint. I would recommend the Bean Counter over Starbucks any day of the week! read more

I like this place for the fruit tarts and cookies. My experience with the cakes was not great, though. The carrot cake especially was just too sweet/sugary. They have great coffee and the staff is friendly and pleasant. I am very delighted that they accept credit cards now. read more

Espresso coffees are good, Drip coffee is often bitter or burnt. The bakery is almost always very tasty and worth it! The location is good for locals, yet often hard to find a parking spot if you are driving. The side streets are good alternatives for parking. read more

Got the pina colada cup cake and I am sad I only bought one. Need to visit again soon to reorder that deliciousness!

In these days of late I've realized that carbohydrates are carbs regardless, necessary fuel for life after all, and so if they must be eaten they may as well be marvellicious. And so comes in the Bean Counter, undoubtedly the best cupcakes I've ever had. Try the "Tuxedo" so as long as you are not opposed to cream cheese, and you shan't be sorry, and if you dont like Philadelphia's putty-like substance, try out the "Death by Chocolate", it will slay your taste-buds with goodness. They also have wireless access, tasty coffee, go for the hazelnut, and an engaging staff of young and chill folk which adds to the ambiance, accented by a totally sufficient soundtrack which varies by staff. So live healthy, train, run, lift, take protein, eat lean meat, and when it comes time to carb, cup-cake it up, excellent for that pre-run festival of tastiness. read more

The breakfast egg sandwich is best I have ever had; The egg was substantial, fluffy, not greasy. Having it on Whole Wheat Croissant completed the experience. I really enjoy ordering a different herbal tea each visit. Bakery items are also very good. Only Negative: The sole bathroom, co-ed, is not clean. It has no odors but the basin and toilet need good regular cleaning. It was obvious that they had not been touched for many days. read more

The best cafe and one of the hippest places near WPI. Delicious coffee, good service, good music, free wi-fi, and great pastries.

By far the best hot cocoa I ever had. The desert selection is amazing. Plenty to do in the area too.

I've been visiting the BC for years... even used to work next door at T-Sam's. The BC does have the best coffee in Worcester, though this happened because The Coffee Kingdom and Java Hut both went under. Out of the remaining coffee shops, none come even close in terms of the coffee itself & the selection of specialty mochas. The desserts are wonderful. Other reviews stated that their expereince was of over or under cooked cupcakes/cookies. I can't remember ever having this problem, and as I said, I've been coming here for years (I'd venture to say a decade). I really like their biscotti and the death by chocolate cookie. The vegan treats are great, even to a non-vegan. Parking is a pain, but that's true for most businesses in the neighborhood. Only a few of the big restaurants have their own full sized lots. The Bean Counter just renovated their interior to include better seating (more space, and more comfortable). They also began accepting credit cards. Finally! Many people made comments about the staff at the counter being snobby... but I don't think I've ever been to a coffee shop that lacked such an attitude in at least some of its baristas. I'm not justifying, just poiting out that it seems to be a phenomenom within the world of baristas, and is not in any way unique to this place. I don't know about you, but I prefer my food and drink with a bit of emotion. Nothing worse than a neutral meal imho (lol)! read more

Finally found "my" coffee shop in Worcester! It was a long and painful search. So happy to have found this place. Coffee is great and the sweets are even better. Ordering all my cakes from the Bean Counter from now on. read more

The service here is very very friendly. I love the quality of their baked items. Just wish they carried more vegan items besides cupcakes and cookies. Also wish they didn't charge so much for Soy. 70 cents for soy when I get just a tall cup is a bit ridiculous to me when milk and soy prices are not that different really. I do love this place for the quality of their baked goods and friendly service (hence 4 stars) but the last two items are what make me come here very seldom. read more

This is my favorite little local coffee shop to go to. They have tons of interesting flavors for drinks and a good variety of bakery items (mostly vegan). I usually get the white lightning which is a white chocolate, coconut, and toasted marshmallow espresso drink. The atmosphere is very nice too, but it is small and it's tough to find a seat sometimes because people will just sit there forever . read more

Really nice people and relaxed vibe. Pastries and goodies are tasty. Wifi and comfy chairs are a great place to hang out. Drinking chocolate and other yummy things. Parking was easy and the service was very helpful and welcoming. read more

Cute little spot right next to Thai Time. Lots of baked goods. No sandwiches or non-sugary things to pick from besides bagels. Friendly service, great music, chill vibe. read more

We hadn't stopped here in a while and driving through we stopped for some cupcakes and I have to say we were so disappointed. Not the Beancounter we remember. No wow factor, some were dry and some had a funny oily rancid taste. Bleh. read more

Great cappuccino bench outside was available so caught a nice late night breeze. Great place on a fun street in Worcester.

Bananas foster coffee made my knees buckle. I've also always been fond of their dessert selections: cupcakes and other rich treats. I've always been complimented on the cakes I've purchased from them. Definitely worth the visit, though parking can be a little challenge. read more

Great café, close to WPI. It's always clean and not very crowded. Parking is tough on the weekend, but that's Highland Street for you. The internet is free for customers, and there is plenty of room to spread out and work on your computer. The offer many different cupcakes, cookies, and other treats, as well as gluten free options. As someone who loves coffee, I can say that I would take theirs over Starbucks. I recommend their "Kick in the Pants" and the French macaroons. read more

Good coffee is hard to come by in this day and age given the common substitution for image over substance. While the Bean Counter offers a wonderful environment to stay and enjoy their treats, the coffee is wonderful. This is good news if you end up at the counter to stay or to go. read more

This place was so cute! Great, quiet atmosphere, amazing George Howell espresso, a little understaffed, but overall a good find! Would definitely recommend. read more