I was genuinely excited to shop at Hiptique and invested in a pair of expensive jeans, expecting a…read morelevel of service that matched the premium price point. Unfortunately, my experience with Christine Berardi, the owner, left me feeling uncomfortable and unwelcome. When I asked to try a smaller size, the interaction felt judgmental rather than helpful. I also inquired about being added to a waitlist for another item, and the response came across as dismissive and condescending. I understand boutiques have their own policies, but that does not excuse making customers feel judged or talked down to. The jeans are great, but the overall experience felt more pretentious than personable. What was even more disappointing was seeing my original review removed after the owner responded. Honest customer feedback--positive or negative--should be visible so others can make informed decisions. A five-star rating only means something when it reflects real customer experiences. I'm sharing this again because people deserve to hear the full story. For a store that positions itself as a luxury shopping destination, I expected much warmer and more respectful service. I won't be returning.

I had such a wonderful experience at this boutique that I feel compelled to share it. From the…read moremoment I walked in, I was met with warmth, style, and an effortlessly chic atmosphere. On my first visit, Trinity helped me select a range of beautiful tops, jeans, and dresses to try on. She was incredibly attentive without ever being pushy, and she instinctively understood what would work for me. I found so many flattering pieces in my size that I knew I had to come back the next day. When I returned, Christine was there and made the experience just as exceptional. She introduced me to even more stunning pieces and offered honest, thoughtful feedback on how everything looked--something I truly value and rarely find. With her help, I left with two fabulous blouses and the perfect summer jeans. What truly sets this boutique apart is its incredible selection and inclusivity. They carry a wide range of sizes (jeans from 23 to 32+), and the assortment feels both curated and unique--especially the dresses, many from designers I hadn't seen anywhere else. Equally impressive is their no-pressure approach. It's so refreshing to shop in a space where the focus is on helping you feel your best rather than making a sale. The boutique has an easy, elevated Malibu vibe--yet it's right here in Woodland Hills, perfectly situated in the Woodland Hills Country Mart. I genuinely cannot wait to bring my friends back. Kudos to the entire team--this is a rare gem.

Lots of great options!! Prices are reasonable and found what I was looking for. Would definitely…read morerecommend and coming back again!

Great service got! Erin was lovely! Cute stuff Will be…read moreback again!!!!! Store has great selection

CHEATER Owner, Sammy, refused to honor $100 cash gift card to pay for sale items I was buying. My…read morefriend purchased the gift card for my birthday, paid $100 for it, was not told cannot be used on sale items. Needless to say, what the owner is doing is not just immoral but illegal. I'm sure she's done it to other customers as well. By coincidence, my other friend was shopping with me same day, was paying cash for her multiple items and Sammy tried to give her $20 less in change. Certainly doesn't feel like honest mistake, given how she runs her business. Cheating her customers and also hiding behind the fact that her receipts don't show any itemization, just a date and total dollar amount, so there's no way to tell what she charged for which item. BEWARE! GIVE YOUR HARD EARNED MONEY TO HONEST PROPLE

The owners, Carly and Sami have been so lovely and attentive in the 10 years I have been shopping…read morein their store. I heard last month that they are planning to transition to online shopping and I definitely plan to follow them online to support this wonderful clothing store. In today's crazy retail environment it's encouraging to see individual store owners who are committed to providing a welcome space and offer an array of merchandise that appeals to a wide range of customers. Good luck in the new format ladies. I look forward to seeing the new spring fasions!

I really like this boutique. I personally disagree with some of the reviews because I appreciate…read morenot being stalked while I'm at a shopping spot. The team was very kind and asked if I needed anything. Then I was left to browse on my own in peace. I love the quality of the pieces, the designs are not only trendy but also very comfortable! Their jeans are so comfy and cute. I'm a big fan of this spot. The prices are also reasonable. I'm definitely a repeat customer.

I come in here on occasion when I'm At the valley mart. The…read moreemployees as stated in other reviews are not super welcoming - there is an air about them they can't be bothered with helping me. I have a credit here to use and always have issues with finding anything in my size because they are usually out of it so fast. I love the lifestyle Store and Mara is the nicest in there. The Soto store is ok but don't expect any customer service there. Just find something and leave basically

Great boutique! Decent prices; good selection; friendly staff!…read moreDon't let the Calabasas address scare you. I've been coming here for years, now both of my daughters do as well. And now with additional coupons - awesome place.

My daughter and I stopped here to shop & we were both disappointed in the variety & quality of…read moreclothing & accessories. There was nothing really appealing to either of us & many of the clothes looked cheap. The salesperson lacked personality & was more interested in whatever she was doing than having customers in store. We had to say hello to her. I won't bother shopping here the next time I'm in town.

Service, selection, and value! I always look forward to seeing what's new in her closetread more

This shop is a gem. We did a little girls trip out there. The clothes were adorable. The staff was…read moreso sweet and helpful. We are planning on going back to put another dent in our wallets. All of the clothes I bought were so cute. I got lots of compliments. So happy we went!!

Mihal has a great store , as if you are on the beach shopping. great customer service !…read moreAlways great to shop at the studio I feel very welcomed at all times. Prices are reasonable !!

I have to start by saying this store is one like NO OTHER! The clothing, bags, jewelry and…read moreaccessories are all fashionable and up to date. The store is absolutely breathtaking, its been decorated in a way that you feel like you're in Malibu! Im a crazy shopper and each and every time I go to this store I walk out with no less than 3 bags! I LOVE Michelle and her professionalism and her honest advice on each and every item I ever tried on. She mixes and matches jeans and shirts, to a night out with the girls to a simple beach day! I totally recommend shopping here for any age!!

First time at this Woodland Hills location and definitely will not be the last…read more After I left Jack in the Box on the 14th of this month, I walked in to this nicely organized, clean store that had a lot of personality. I was greeted by 2 employees. One by the name of Martha and the other one Ashley. Got there a little after 2:25pm. They both wanted to know how they could have helped me? I said I am just browsing for now, once I find out, I will let you know. They both smiled and walked away. Great asset to the company. As I was browsing, few things caught my eye and didn't need them, but liked and wanted them. Prices were very affordable and reasonable. Everything was well organized, and hanging on the racks. All items had their own prices. They also have a lot of designer items. Got myself nice white flat shoes, (small rhinestones all around), later as I was walking around, I noticed a cute, square, white color purse with lots of pockets inside and out, Liz Claiborne, with a nice long strap. It had a little wear and tear on the top & on the strap. The cashier gave me a 10% discount on it. I approached the accessories department, and saw this bulky, round color bracelet with small details on it. It was pretty dope and unique. A lady that was standing next to me said that's from India. I was like oh, ok. I also bought me 2 small perfumes, each for $25, and a lotion that was on sale for only $5.99. Saw this gorgeous black blouse that you can wear going out or just feeling groovy. Casual wear. As I was checking out, got thirsty, got me Sprite and water, also 2 M&Ms. Always have a sweet tooth. For a first time shopper, had a good experience. All that only cost me less than $150.00 including tax. Has a parking lot, not sure about restrooms. That's all I have to say until I return, when I am in the area. A lot of discounted items all around the store.. Thank you Ashley, Martha, management and of course Nordstrom Rack!!

I'm writing this as a calm heads-up for fellow shoppers, not as a rant. I recently bought a pair of…read morepants from Nordstrom Rack and, after just one gentle wear, the fabric reacted strangely and the condition became genuinely unacceptable--clearly a quality issue, not normal wear-and-tear. I returned with my receipt, hoping for a straightforward exchange. Unfortunately, I was assisted by the manager on duty, Tyler (I wasn't given his last name). While I fully understand that return policies have fine print, I was shocked by his approach. Tyler was dismissive from the start, interrupted me several times before I could fully explain the defect, and spoke in a condescending tone that made me feel like I was being unreasonable for even asking. He refused to examine the pants closely or consider that a one-wear item might have a manufacturing flaw. I left without a resolution--not because of the policy, but because the interaction was so unprofessional that I no longer felt comfortable even attempting to negotiate. A useful warning for others: If you buy here, inspect your items carefully and keep all tags, because if a defect shows up later, don't count on management at this location to work with you. Tyler sets a very unwelcoming, rigid tone that completely undermines the brand's usual reputation for service. I hope corporate takes note, because customers deserve basic respect even when a return is denied.

Came to this location last minute to find something to wear for my event. I at first didn't see any…read moredresses and thought I wouldn't leave with anything however one of the girls who had black hair and was a baddie helped me out and brought out a dress from the back. She also helped me pick out shoes and overall took care of me and I loved my outfit so much!

Return scheme. They only issue store credit and they force you to pay shipping there and back so no…read morereturn is free and you end up eating at least $20 each time. They refuse to put their shoe meaurements/sizing on the website so you order the incorrect size of everything, thus they force you to return. Over and over (due to the store credit) until youve wasted all your credit and spent money on shipping items back & forth. They are incredibly difficult to work with, ZERO customer service whatsoever, rude, argumentative, they refuse to let you speak to a manager. Bottom line - DONT ORDER FROM THEM!!! FAIL FAIL FAIL

Great place to buy clothes for all ages They have beautiful…read moredresses, simple dresses I think that they have prices for every pocket you can get a lot for your money is worth You kind of have to find things on your own their sales people don't really help you as much They also have jewelry make up and lashes, which that's also great

Terrible experiance, worst customer service ever received, the "manager" start talking back to us…read moreafter we ask for a return. After the return was placed she start insulting us in a different language. What she didn't know is that we were able to understand her. Horrible experience never back here.