Best customer service ever! I wanted to exchange a T-shirt, and my request was accepted immediately. The entire process was incredibly easy, and I was honestly amazed. As soon as I provided the return tracking number, Bleusalt shipped my replacement right away. I couldn't believe how fast and stress-free it was! This is my second purchase from Bleusalt, and it definitely won't be my last. They've earned a loyal customer. Thank you for taking such great care of your customers and making the exchange process so simple and worry-free. I highly recommend Bleusalt--I'm a very happy customer! read more

LOVE LOVE LOVE, did I say LOVE the clothes! I wasn't sure of the fit from Amazon, so since I'm local I've now popped into the store way too many times. Outstanding customer service. I absolutely love the brand. Machine wash. No fading. No issues at all with lint. Outfits feel FABULOUS. Dressier and more elevated than yoga clothes. I'm 5'10" and the Cindy pants are long... perfect for everything, but too long for an airport or airplane bathroom. Taking the time to post as I HIGHLY recommend. read more

WARNING!!! Bleusalt has taken over $200 from me and THEN told me that the product was not in stock, no estimate of whether it ever will be, and is REFUSING to return my money, or even communicate with me. They have cancelled my order and refused to refund my money. read more

I'm so happy I found Bleusalt. The fabrics are just dreamy. I always reach for my Bleusalt pieces.

First of all, I love these clothes. They are so cozy and chic. I don't know if they'll last but the black draws lint like you wouldn't believe. But I love it and I really want to buy made in America luxury clothes. But... The worst customer service of my life! They don't reply to emails, the app is always crashing and they are extremely rude. They will bury you in emails and text alerts etc. non stop And, everything is always "on sale". Anyway, irrelevant bc I've been trying to buy some men's for my partner but the app hasn't worked in over a month. I open it and it immediately shuts again. no one from the company seems to know what that even means. This crazy owner just leaves weird replies like, "our Internet is working just fine" lol. I notice she replies to all negative reviews saying they are all small business so they can't take returns lol. It's very strange. Oh, and they partnered with Meghan Markle. read more

This is my first order with Bleusalt but will most certainly not be my last. I had already placed an order when I realized I could get a better discount by purchasing from the flash sale on my phone app. I contacted Customer Service and asked if I could possibly cancel my order and reorder from the app. They not only responded within hours, but also issued a refund the same day. By using the app, I was able to add two crews to the order for the same total! I'm excited to receive the products; based on customer reviews, I will be impressed! read more

I didn't plan for it to happen, but Bleusalt has completely taken over my closet -- in the best way. I can honestly say that Bleusalt has become my uniform. It's truly all I wear now. The fabric, the fit, softness and elegance -- everything just works. The pieces are incredibly comfortable and they hold up beautifully. Still have my 5 years old classic crew. Their customer service is equally impressive: fast responses, and efficient solutions. That level of care makes all the difference. read more

I've had to return items for store credit, and the customer service people have been so helpful in sending info on the credit (as it didn't show up in my inbox). Very efficient and quick with the response. read more

I am so impressed with the Bleusalt product, it is my travel and leisure standard for clothing and accessories. It still looks clean, classic and fresh at the end of a transatlantic flight. The fabric is washable, and packs beautifully. I always appreciate a good Bleusalt sale, but also feel that the product is priced competitively against cashmere rivals. Bleusalt, is also a no fail gift for friends and family. I have had to call upon Customer Service over the years, and they have been absolutely fantastic! Prompt, responsive and accommodating. You will not regret a Bleusalt purchase! read more

Softest sweatshirt I've ever owned! Everything fits true to size. Everyone in the store is always so nice and accommodating..can't wait to stock up on more colors. read more

Love the clothes ....love the fabric! Colors are classic! Great customer service too..... read more

BLEUSALT has the softest clothes I've ever worn! Not only can you wear them all year round but they offer a variety of styles in different materials to fit your needs through the changing seasons! The staff is friendly, attentive, and always go above and beyond to take care of any issues you may have, whether online or in store. I highly recommend you go check them out! read more

Never buy from this company. Once they have your email they will spam you to death. Yo can't even block or report them - they have a way to continue the spam. read more

Hands down the best quality clothes out there! Super soft and cozy. A must have in your wardrobe. Any questions I had were answered promptly from customer service with no wait time. Can't wait to order more items. read more

I'm so pleased with my purchases. I love the simplicity of the designs & the excellent detailing . Their customer care fabric is so nice !!! Their customer care department has been extremely responsive. read more

Absolutely love Bleusalt clothing as well as their great customer service . Best way to reach them is to email.

Bleusalt has quickly become my go-to brand for essentials. The softness and luxurious feel of their fabric genuinely rival cashmere, which doesn't require dry cleaning and is easily machine washable. Every piece feels thoughtfully designed and versatile. I highly recommend it to anyone looking for sustainable, stylish, and unbelievably comfortable clothing. read more

I love the material! It's soft, comfy and perfect to wear year-round! I have the black skater hoodie and I definitely will be getting other colors to match outfits with! read more

Terrible clothing. This is "the Emperor's New Clothes", people. The price is outrageous, Nd the quality is awful, as well as the sizing. And forget returns. If anything you buy is deemed "on sale", NO returns. And that policy is NOT posted clearly anywhere. This woman is making a killing because she knows a few celebrities and she thinks she's special. How about getting off your high horse and deliver a decent product that meets the level of the pricing?? I hope this company tanks. read more

The materials very soft, but I can't justify the price. I bought a few items and I ended up getting the wrong size. I wanted to just exchange not return and they were unable to process it for me because they said I bought it on sale which in the email of my purchase never disclosed anything about final sale it says easy returns if anything, but no disclosure of that so that was a super inconvenience cause I made it drive all the way out to Malibu just to make the exchange to get my correct size now I'm stuck with items that are way too big on me and I will not be purchasing anything again, also when you go in the store, the employee doesn't really know what items you're talking about when you name the names and she seems kind of confused and it's just kind of difficult to work with stories and I wish them the best but I will not be returning thank you read more

I bought The Swing Top and love it! Wonderful fabric. Drapes really well. Well worth the cost. It was packaged very well, and promptly shipped. Then I reached out to see when it'd be available in a different color in my size. The customer service was amazing!! Quick and thorough response. I couldn't be more pleased. Highly recommend. read more

I ordered 3 items for a pending trip. I received the order in which the packing slip said all 3 items were in box HOWEVER, NO only two of the items were in the box. I immediately contacted the company, send two emails (with pictures of the box and packing slip) I explained that I paid for overnight shipping and need this wrap for a wedding in Europe and was leaving in 4 days. NO ONE answers the phone, and it automatically goes to a voicemail. I then left 2 voicemails and NO RESPONSE. I then DM them on instagram and received a reply and they said my "wrap would be overnighted" but did say the order has not been sent and then completely did not reply again. I am furious. I purchase higher end clothing lines and expect customer service that is accordingly to the same level. Still no reply and yet I have been charged for the items and the $50 overnight shipping. Also, the DM on instagram said they had not received my emails??? I resent for a THIRD TIME and still NO REPLY. Completely unprofessional and I expect my order sent to me. read more

Not only are the selection and quality of Bleusalt clothing and the fabrics used the finest but BLEUSALT Customer Service is the best I've ever experienced. Bleusalt Customer Service is extremely responsive, understands and resolves any issue of concern you have voiced and follows-up you in a timely manner. It's the best Customer Service in the retail clothing industry!! read more

I ordered some scarves online. Yes, they are soft, but not as "luxuriously soft" as hyped. The fabric is very thin and holds onto wrinkles. The edges are rough cut (see photo). As other reviewers have mentioned, if you buy something on sale, you cannot return or exchange it. I wasn't aware of this until I tried to return the scarves. I'm skeptical of all the 5-star reviews on BleuSalt's website. I expected higher quality, given the price of these products. read more

Bleusalt - Scarf edges are not finished - Women's Clothing Near Me - Malibu, California

The sales personnel are always helpful, I've never had a problem finding the sizes I need in the store. I've always been drawn to the flattering, simplicity and ease of wearing Bleusalt. I love this line of clothing. I've collected over 30 pieces since this brand started and nothing has ever worn out or looked shabby. That's the sign of good value. Honestly I beat them up with the work, partying, beach walks and play I do in them. Because I know the colors and cuts I mostly shop Bleusalt online now but it's fun to bring friends to the shop and then I always find something new that I want. read more

Bleusalt clothing is both fashionable and comfortable! It's well made and soft and cozy. And made in the USA! The customer service went above and beyond to help me with my order. I highly recommend. read more

BLEUSALT is truly one of the poorest Customer Service represented companies I have ever dealt with. I've had multiple orders with this company. Their products are not inexpensive, not quite the quality that they claim, however, the customer service is excruciatingly subpar. Just because they are represented by Christie Brinkley, Cindy Crawford, Kaia Gerber, they don't influence this company's quality. How disappointing to be representing a company that has no care or concern for the consumer. Customer Service should be your strongest point not your biggest hole. I purchased some of the more expensive items and quite frankly they've hung in my closet. I'm not impressed with the quality. I'm not impressed with how they launder, and I'm not impressed with how they look. They actually look cheap. I bought a blazer. I will never wear it and it was almost $300. I have taken a chance on Amazon and found better quality there. Their continual emails with regard to high discounts being offered for brief periods of time. I tried to order an item that was on sale, sent multiple emails, made multiple calls because I was unable to finish the transaction. By the time I was finally able to connect with somebody via email they wouldn't honor the sale price. I'm done with this company. I would advise you to take a second look at reviews, perhaps purchase one thing for yourself, see how you like it. If you have issues, attempt to contact customer service. My issues were around the holidays, nonetheless, I have continued to have problems with this company with regard to their app that no longer recognizes me as a Customer. Accumulated points from purchases that they claim can be utilized to purchase items in the future, they change and have disappeared. I'm presuming it's because the app no longer recognizes me as a customer, so why should they retain the points that I've earned due to my purchases? Honestly, I could go on. There's just so many different issues with this company, the quality of the products, the lack of customer service, the inability to have any kind of consistent sizing, another thing that I've really noticed is the lack of consistency with sizing regarding the different women's products. It's taken me a while to leave this review, I wanted to really give them the benefit of the doubt. The one thing that I found that I love is the 3 yard wrap. I had waited and waited for the color that I had wanted to come back and after almost 2 months nothing. So many sales, there doesn't seem to be any rhyme or reason to the availability of products or notification to customers, and I will again go back to the lack of customer service or a solid business model. I leave with feeling the air of wealth versus you're lucky to buy from us. We'll get around to you when we can. read more

I got to meet Robin at Bleusalt during my vacation in Southern California and she was so amazing! We had a fabulous conversation together. She even showed me a meditation and sound practice to help me with some of my personal issues. I really enjoyed meeting her. Bleusalt has beautiful comfortable pieces! They are a little on the pricey side but I honestly love how soft everything is. I hope to be able to get an outfit once I shed some mommy weight or maybe at this point it may just be ice cream weight lol. Happy shopping and Robin, I hope to see you next time I'm in Malibu! Hugs, Brigitte read more

I've found a lot to love about these clothes. The cut, the drape, the feel. But the fabric snags easily. What to do? The weave isn't open enough to use the needle technique. I've sent a query to customer service and will update my review depending on their response. read more

My latest goal is to create a capsule wardrobe with all things Bleusalt. This is a dream brand. I think the best thing to come out of the pandemic is how it changed fashion. It's totally acceptable now to be comfy and stylish at the same time. To be able to work from home and leave the house wearing what feels like the equivalent of PJ's only better, suits my lifestyle perfectly. Admittedly, I've always been a jeans and t-shirt kind of gal, but joggers, wraps and sneakers with chic simplicity. Yes. So much yes! Their pieces are the most comfortable I've ever owned. Like better than cashmere. The fabric is buttery soft and just yummy. I want to live in it, thus the capsule wardrobe. Their scarves make wonderful (holiday) gifts and friends are dying over how amazing it feels against their skin. Bleusalt is my favorite new thing. LOVE! read more

A worthy update. I was able to get resolution via the DM option on their Instagram page. Also a friend got help immediately via email. It appears they are short staffed for phone operations. They are a niche player and going through some issues that unfortunately many In boutique retail are facing. The products are definitely unique. Probably best to visit in store, if possible. Also to understand any sale item is a final sale. read more

Best travel clothes EVER. I can't imagine going on a trip without my Bleusalt apparel! Customer service is excellent, too.

I absolutely love BLEUSALT! Their customer service is fantastic, just one more reason to love BLEUSALT!

I had amazing customer service today as I always do. They are really fast at taking care of your issue. Very professional, curious and really nice. Thank you​ read more

UPDATE: I was sent a link and was able to return my item. Due to the sizing and return issues, I decided not to exchange the item. The issue isn't with the policy, it is the lack of transparency. Just put Final Sale on the checkout page. Or returns subject to approval. read more

Customer service recently helped me out with an exchange I had to get done. I am a repeat customer and they treated me as such wonderful customer service. absolutely love this brand, amazing quality, and everything I thought. read more

I was buying an entire capsule wardrobe but has been nothing but disappointing. I am still waiting on $100s in items which have not received (3 weeks), the items I purchased a few months ago are all piling like I was warned, and the knee areas in the pants all buckle out. Don't waste your money on such poor quality clothing and the worst customer service I have ever experienced in my life. read more

Bleusalt - 1st time wearing and fabric around knee area sticking out and fabric piling. - Women's Clothing Near Me - Malibu, California

SCAM - Tell customers in advance before they make a purchase that All sales are final. The company got my order wrong with incorrect sizes and no where does they indicate no returns for any reason. read more

I bought a piece on sale but it's defective....the sleeves are 2 entirely different lengths. I've called and written to them, including photos, and no answer. At these prices I expect better service and help with this. read more

great shopping experience, Zarah was so nice and helpful and the clothes are amazing. made the trip to malibu worth it!