Love Kith as always! Super spacious store and lots of…read moreselection. Wasn't much service, but I didn't have any bad interactions compared to other reviewers here. I love their Kith Treats clothing line the most, but they didn't have what I wanted this time around. I got the limited time smoothie which was basically a pina colada for $12. Would definitely come back for another chill day to walk around and enjoy the Malibu summer breeze!

Very nice and clean store, however it's really small and not enough women's apparel. They have…read moredecent amount of women's and men's shoes, from all types of brands. but majority men's and baby apparel. Good prices here, but service wasn't that great ! I felt like no one was that eager to help and it wasn't that busy. Took awhile to check out too!! We decide to do KITH treats and got the alimea May ice cream, which was non dairy. I tried my friends and it was just ok. They have lots of options from ice cream and milkshakes. This location is very nice and modern but not sure if I'll be rushing to come back. I purchased my niece a cute shirt though. -Marshay D.

I've been a longtime customer and consistently love everything I purchase here, especially as go-to…read moregifts. I called ahead for a specific item, and the service was exceptional. When I arrived, everything had already been prepared, beautifully wrapped, and ready with the gift receipt included. The whole process was quick, easy, and thoughtfully handled, exactly what you appreciate on a busy day. A local spot that truly understands service. It makes all the difference.

Review actually for home office/ website. DO NOT DEAL WITH THIS COMPANY THROUGH WEBSITE! Takes…read moreweeks to get orders,they take order then weeks later say they're out of stock?? Can't count? Customer service non existent, only AI generated responses. But they will charge your card weeks before they ship. Not a good experience at all

Encore is a small clothing shop in cross creek shopping area in Malibu. While this shop had been…read morehere for a few years, it was my first time inside. To be honest, Fendi dragged me inside and liked the blue tie dye hoodie. The shop staff, maybe the owner, was cordial towards me and Fendi. There was a beautiful print long kaftan like dress that caught my attention. Upon inquiring, the shop owner was delighted and wanted me to try it on. This dress was the priciest item in the store, it figures! I'm always drawn to the spendy stuff :( When I don't have Fendi in tow, I'll return to try in on...although I know for a fact loose clothing looks better on a hanger than on me :/ form fitting looks better on my physiqué. The shop mostly has things tourists like. Everything from sweatshirts, hoodies and baseball caps in tie dye and labeled ' MALIBU' It goes without say, most locals will not wear this labeled MALIBU. Nonetheless very eye catching and cute and probably cool for some and worth a look see visit.

I am now the proud owner of green-framed Eyebobs brand reading glasses, see the photos…read more Here's how it happened: I had a little time to kill before the Yelp event on Malibu Pier, so I went a couple blocks down the road to Cross Creek and did a little browsing in the cool boutiques. A shiny big hat inside Encore drew me in, see the pic. It was expensive, and I was told of a celeb who bought one. I looked around at the clothes, and they were more than just sharp, they were fun. And I'm a girl who loves to have fun. Then I spotted those green glasses on the counter. Tried them on, with the green outfit I was wearing. Found out they were on sale for 20% off. Enough. I was sold. But......the strength I needed had to be ordered, so that was done. And a few days later I got the call to pick them up. Obviously, service here is perfection. And friendly to boot. I told Encore's proprietor, Diana, all about Yelp. And now I'm telling Yelpers all about Encore. And not everything at Encore is expensive. My glasses ended up costing 50 bucks, not bad for great quality. And I got a matching green case as part of the deal. I would have paid 30 bucks for reading glasses at Walgreens, and they would have been ugleeeee, and minus the cool case. Momma Yelp will be rockin' those sweet green specs at the Holiday event, look out.

Outerknown's sustainable mission is pretty impressive…read more While this brand is not cheap, it offers value for money considering the quality and craftsmanship of their products. Outerknown is for idealists who care about sustainability..the environment.. and want well-fitting, high-quality clothing. Check em' out

Checked out Outerknown over the weekend. As a local Malibu resident I was very disappointed in the…read morecustomer service that I experienced from the staff. It's one thing to have good product but It's also equally as important to feel welcomed when walking into a store. it's a shame that it didn't seem of importance from the staff. For locals, that's something we really look for from brands in our community!

Wanted to give a big shoutout to Fabrizio. Guy was not only incredibly helpful but also had a great…read moreattitude the whole time. I kept asking him to check the back for different sizes and items (probably more times than I should have), and every time he did it with a smile like it was no problem at all. He even offered me some cold beverages, telling me to help myself. At one point I was joking that I could just hang out there all day because the vibe was phenomenal. Walked out with some great clothes, and must say Fabrizio's energy made the whole experience that much better. Definitely a 10/10 experience. I'll absolutely be coming back. Thanks again, Fabrizio.

It was a quick stop. And I didn't buy anything…read more Because this review is for the staff. As a tourist, it took me awhile to maneuver my way around the outdoor mall. Since I couldn't focus on the map (I really needed to go!!!) I decided to just stop here and ask where the restrooms are. I was given specific instructions and found one around the corner from here. Hubbers and I decided to come back to see what goodies they had to offer. I will admit that they're very pricey for our taste but that didn't matter - they didn't have anything we liked. So why the 5 stars? Because the staff were incredibly friendly and welcoming. They treated us like we just bought the entire store. They even offered us free beverage while we shopped, whether it's at their store or not. Who does that! So kudos to the staff! Thank you for making us feel so welcomed in your store!

I LOVE Wildfox and this is one of their only two retail stores, so i come here quite a bit…read more Service is fine and while this is a tiny store, I still love just about everything in it. Decor is super cute, the quality is fantastic, prices are high but the clothes last forever and wash really well. One of my favorite brands for loungewear at the moment.

I really love their sweatshirts and was convinced to buy 3 from a retailer in Vegas who told me…read morethat the more they are washed and dried the softer they get, and will NEVER pill. WRONG. They pilled within months. I still love them, but I won't wear them in public because of all the pilling. Makes them look decades old.

My sister gave me this hoodie for my birthday. She doesn't spend $200 on clothes. That's why she…read morepicked it -- she wanted to get me something that would last, and she saved for it. I washed it one time. The zipper broke. On a zip hoodie, that's the whole garment. I can't wear it, and it isn't something I can fix myself. I didn't want to make this a thing. I called, I emailed, and I used the live chat, and each time I asked whether there was anything you could do -- a repair, a replacement zipper, a tailor you work with, anything at all. The answer was no every time. Nobody offered me a case number or a next step. I understand that a zipper can fail. Manufacturing isn't perfect and I wasn't expecting perfection. What I was expecting was that when something goes wrong in the first week on a $200 piece, the company that made it would want to make it right. That's what the price is supposed to mean. The hard part isn't the money. It's that every time I see it hanging in my closet I think about my sister spending more than she should have, on something I can't wear, from a company that wouldn't help. I'd rather she'd bought me a $40 hoodie that worked.

I've been wearing this brand for about three months now. I originally started because one of my…read moreclients loves it and recommended it to me. I decided to visit the store instead of ordering online because I wanted to make sure I got the correct size. The first time I visited this location, an employee named Hannah (I believe that was her name) helped me. She's short with jet black hair. Unfortunately, she was extremely rude. While I was asking questions about sizing, she seemed annoyed and gave off the impression that she didn't want to help. The second time I visited the store was today, on my birthday. I wanted to buy something as a gift to myself. She happened to be there again, and when I asked about an item on the silver rack she was once again very rude and dismissive. She looked like she either hates her job or just didn't want to deal with me. Another employee ended up helping my friend and me. She had an accent (I didn't catch her name), but she was much kinder and actually helpful, so I appreciated that. The store itself is really cute. The design feels very 70s-inspired and they even have a lounge-style seating area that feels like a waiting room. They also regularly have items on outside sale racks--things like bathing suits, hats, shirts, leggings, and sweatpants. Parking is not great. You may have to park across the road for free parking or drive further down to find a spot. Also, because the store is in Malibu, expect heavy traffic. Overall, I probably won't be returning to this location. Now that I know my size and have a few pieces from the brand, I'll likely just order online. It's nice to go into a store the first time to feel the fabric and see how things fit, but the customer service here made the experience disappointing.

Love!!!! One of the most amazing shopping centers ever!!! Not only is it beautiful and everything…read morewithin walking distance in different little areas but parking is super easy and the variety of stores is just unreal!!! How I have not been here before is beyond my mind. Service at each location was amazing super clean area and in love with all the stores they have from clothing to great restaurants great coffee shops just everything I will definitely be back! I went for one store and found a million others I love to shop at as well as different ones I would not have gone to if I wasn't there.

I've been here half a dozen times and always enjoy a visit. Side note: I've also heard it referred…read moreto as Cross Creek Ranch, not sure whether they're two names for the same thing or not. Nonetheless, it's a great mix of retail boutiques & dining although you better bring a good chunk of change because the vast majority of it is pretty upscale. Some of my favorite spots here are Alfred Coffee for a quick pick-me-up, K Chocolatier for the best chocolate truffles EVER, and cb2 for housewares/furniture. I'm pretty sure they're not technically part of Malibu Country Mart (although more or less in the same plaza) but Broad Street Oyster Co and Prince Street Pizza are also worth a stop. There are quite a few fun outdoor features like a ping pong table, an oversized Connect Four board, a playground and sandbox for kids, and lots of outdoor seating. On a nice day it's fun to just come and people watch. There's also a Whole Foods with a really nice hot bar and olive bar if you want a cheaper food option for lunch. Gets pretty busy on the weekend and parking can be a challenge. There have been times that we've had to park across the street before. Worth a visit while in Malibu.

Malibu Lumber Yard is like a girl that used to be hot in high school, got strung out on meth after…read moregraduation, and has been sober and getting her life back together for the past few years. It still looks like a nice building, but most of the units are vacant, the common area is missing some of the nicer decorations it had in the past (e.g., fishtanks, plants, etc.), and there is hardly any foot traffic. Hopefully they bounce back and get some tenants that will breathe some new life into the place, but based on how many people left and didn't come back after the fires earlier this year and how slow the rest of the city is recovering, it could be a while before we see any real improvement here.

I give the Malibu Lumber Yard 4 stars... the 5th star I'm adding because it's beautiful, relaxing…read moreand adjacent to the Malibu Country Mart. I have never been to the Lumber Yard when it was busy or crowded, so it's a great spot to relax and chill for a bit. I like the outdoor aquariums. Very nice touch! I haven't shopped much here. Kitson always had cute, fun stuff but they are gone now. James Perse is cool and their shop is beautiful. I think many of the shops here are for women, so if you want ladies clothing with Malibu style, this would be a good spot. Café Habana. Excellent! The real reason to hit the Lumber Yard. For drinks or for a meal, I always enjoy this place.