I had a horrible experience there. I was a long time customer. I went in for a manicure and waited 29 minutes for the polish to dry. When they said it was okay, I drove home and the polish all smeared. I tried to get it off with nail polish remover. It would not come off. I called the salon the person on the phone told me to come in for a polish removal and redo. When I went in she told the young girl that was doing my nails, the girl started redoing took the polish off and I thought she understood. Apparently not, before she polished them she asked for credit card to pay. I told her this was supposed to be fixed. She made a scene and had everyone involved and I was totally embarrassed. I walked out and the front end attendant was apologizing to me how she handled the situation. I said you lost a customer! read more

Horrible experience! My sister and I went to get pedicures and I asked the front receptionist if it's possible for them to take off my dip nail polish. They said that would not be a problem. My sister and I wanted to try on two different colors and we asked to do so. When it came to getting our pedicure we were never asked what pedicure we wanted nor was offered a beverage. Other customers were offered. Our nail techs started putting one of the nails colors on after we told them we wanted to try it on first. Mine definitely did not listen. I also reminded mine that I need to take off my dipped nail (only four nails left) and she was saying no she can't do it to the other nail tech. It was very clear she was not happy even though I said something before. She then used the drills hurting my nails and clearly did it fully take it off. This was my first time and more than likely last. read more

Be U Nail Bar - Nail Salons Near Me - West Chicago, Illinois

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This salon is Amazing! The ambiance is great. Customer service was exceptional. The host Rowan is all smiles, very attentive. Lucy did my nails (French) very welcoming and friendly. Nails look great- Had a good experience here, I will be back! Also, prices are affordable for the area. read more

Place was really nice inside and staff was excellent .. The two girls that helped me did an amazing job .

This is by far the largest, cleanest, nicest nail salon I have found in the area! I don't know when it went in but it's really gorgeous. The only weird thing is that there is a bar up front with a wine display although no wine is for sale (??) but I was told you can bring your own. Classic pedicure $35 and prices go up from there. Also a really nice color display read more

Lovely atmosphere, beautiful clean space, and great service from Trianna today! I will definitely be returning. I was offered water multiple times, so customer service was on point, as well. I am not sure why there are a few very bad reviews here. They have 4.9 stars via Google reviews with more reviews there. They are only a few months old, so they might have needed to work out some kinks or switch up some staff. I will see Triana again just to be safe. (Or another salon sent in some folks to leave bad reviews, lol) I was told that if I had any chips in my gel or dip, I could return within 7 days, and they would fix them for free. I saw a few complaints on pricing, but pricing was very typical and less than many salons that I have visited. Maybe a different nail technician. read more

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I booked Trianna for the first time since in the reviews her name always popped up. She did not disappoint!! My nails are stunning and she was very kind the whole time, she's def gonna be my go to nail tech!!!! read more

Be U Nail Bar - lemon inspired nails - Nail Salons Near Me - West Chicago, Illinois

Been here a few times for a pedicure and it may be my new go to! Pedicures last quite a few weeks and my feet always feel SO smooth! Make sure to sign up for their new customer program online! You get $10 off your first 5 services! read more

Be U Nail Bar - Nail Salons Near Me - West Chicago, Illinois

Be U Nail Bar has the best service and they do beautiful work too. They work hard to earn loyal clients. Highly recommend!

BeU nail bar is the best !!!! I came to them for the first time with a detailed nail design and they did it PERFECTLY ! I showed my nail technician a picture and she matched it perfectly ! She was so kind and listened to my wants , concerns and checked in during the process to make sure the nails looked just how I wanted them ! :) I highly recommend especially if you are looking for a salon experienced in nail art ! My nails were done by Triana read more

Be U Nail Bar - Nail Salons Near Me - West Chicago, Illinois

The salon is beautiful and large with many chairs! Tommy welcomed me and was very professional. I was offered water right when I came in and sat in a massage chair for a few minutes while waiting for my pedicure chair to have water in the bowl. Amazing pedicure by Jason (not sure of spelling). I did the milk & honey pedicure and was very impressed. He did an amazing job getting all my dead skin and cuticles off. I would request him when I go again. The only thing I would suggest is a public guest Wi-Fi that doesn't require a password or make the password more known. I didn't have cell service in there. I enjoyed the music I would just suggest turning it down a tad but not a big deal. 5 stars overall! Highly recommend!!! Cash and Zelle tips only. read more

Be U Nail Bar - Nail Salons Near Me - West Chicago, Illinois

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It is so clean and beautiful, very modern looking. Everyone was so friendly and Ivy was fantastic! read more

Be U Nail Bar - Nail Salons Near Me - West Chicago, Illinois

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My friends and I love this salon. Quality dip nails and amazing pedicures. The staff goes above and beyond, and the salon atmosphere is clean, beautiful, and relaxing! read more

Trianna is the best! I have never had a problem and she does a great job! I get many compliments on my nails

If you aren't getting fancy nails with designs they treat you like you are a bother. Trianna (owner) is always yawning and complaining about being tired. Tommy (owner) can't accept any complaints i.e. not happy with the end result. He belittled my knowledge of nails and talked so disrespectful to me, then refused to finish any type of service. NEVER AGAIN! read more

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Great service, but I did have to wait a longer than usual but didn't mind because it was my day off.

Wonderful place! Everyone is friendly and makes you feel at home. Trianna is super talented!! read more

Be U Nail Bar - Fun summer nails!! - Nail Salons Near Me - West Chicago, Illinois

Been coming to this salon since it opened. Tommy has great customer service skills and always has a warm & friendly greeting. Trianna is amazing too!! read more

I am beyond pleased with the service, efficiency and how I was treated calling an hour before they closed, as I walked in I was greeted with a smile and I didn't feel as if I was inconveniencing anyone by calling last minute, the man who answered my call was so kind and I did ask if it was ok that I walk in on such short notice just to respect the technicians and their time. My nail technician listened to what I wanted which was a classic French , dip with extension tip. Its not my favorite to sit during any appointments since I have a baby I'm always rushing to do anything which makes self care a little difficult for me. However, Jason was so efficient and did my nails beautifully; he did a perfect square look which is exactly what I asked for without specifying how square I wanted them, he just knew. This was my first time coming to this establishment I will definitely be back, I've already pre - booked online with my nail technician Jason. I had a wonderful, calming, relaxing experience. Thank you so much! read more

Be U Nail Bar - Classic French, dip with extension. - Nail Salons Near Me - West Chicago, Illinois

I had a great pedicure and no chip manicure. I work with my hands all day and wash them probably twice an hour at work and they have no chips and it's been two weeks already. Beautiful inside and very relaxing. read more

I love this place and the owners!! Loved them at Nail Haven! This new spot is beauitufl

Wish I could give a negative star. Went there about a week ago and had my nails done by Cindy. I told her that my nail on my thumb was peeling up and she goes "oh I fix it" guess it was my fault because I did not say anything when she finished and had not fixed it. Yesterday my nail snapped. I went in today to have it fixed signed into their system and was told "we will be right with you". I sat down and proceeded to wait. After 20 plus minutes of waiting was told again "we will be right with you". So again I proceeded to wait to have them come back to me another 20 plus minutes later to say the SAME thing AGAIN. It was NOT my fault my nail broke and honestly would not have taken long to fix my nail. I waited for an hour before the last time they came over and told me that they would be right with me, I finally asked how much longer and was told not sure we had people with appointments. I understand people having appointments but would not have taken long to fix ONE nail. This is very depressing seeing as it is 2 minutes from my house and loved going here when Vivian was here but seems like service has gone downhill since she left. Go here at your own risk! read more

Be U Nail Bar - Nail Salons Near Me - West Chicago, Illinois

Lots of pretty fluff. They offer snacks and lemonade. But that's just to deflect from the poor service. I made appointments for 2 people. I sat there for 45 minutes waiting to be taken. In the meantime they took multiple people ahead of me and my friend. Then I got a pedicure where I had to ask 3 times for the technician to use the pumice on my heels. When he finally did it he barely used it and just swept over my heels quickly one time with no pressure applied. After the pedicure, my heels looked exactly like they did before I got a pedicure. Then... I got my nails done with gel manicure. . The worst gel manicure I have ever received!!!!!! The next day I left for Florida. My nails started chipping that day!! So one day after mani pedi I started having chipping issues. I went thru my whole trip with chipped nails after paying almost $100 for mani pedi at this salon. After my trip I went into the salon to show the manager Tommy my nails. He said they would repair the chips. I told him I do not want that and would prefer a refund since I am not happy with their services. He told me they have a no refund policy and told me it had been 2 weeks since my manicure. It had actually been 7 days. I even had a picture of my nails with date from day after manicure was done showing the chipping. They clearly use the cheapest of cheap nail polishes. I did not recognize any of the name brands. I get gel manicures regularly and have NEVER had chipping issues. In fact, my gel manicures usually last 3-4 weeks with no issues. Tommy tried to tell me my mani is chipped because my nails were "probably peeling". I will assure you my nails are NOT peeling. Lastly, if you want to tip anyone you can't add it to you credit card. If you don't have cash they write down the technicians personal phone number and ask you to zelle them the tip from your personal number. That is ridiculous. They clearly didn't think anything through before opening. Don't be fooled by the "fluff" and offerings of lemonade and snacks. There are a many other nail salons nearby that are nice, personable, do a good job and use high quality products!!!!! If I could have given 0 stars or negative stars to this nail salon I would have!!!!!!!!! read more

Be U Nail Bar - Chipping one day after getting manicure. - Nail Salons Near Me - West Chicago, Illinois

Went in and got nails done; they're a perfect little place and very kind. They promise satisfaction and won't stand by the work. And the work doesn't last; reached out after nails started popping off the very next day with no response. Won't be back. read more

trianna and Tommy are both awesome! they always welcome you by name which is nice. trianna is the best!!! everytime I get my nails done they are on point! read more

First time here. I have a broken arm and in need of pedicure and polish. Thru got me in without an appointment and accommodated my extra needs. Definitely will be back! Lovely inside. read more

Excellent place, highly recommended, clean, caring, friendly staff, best pedicure ever, dipping manicure was excellent, can't complement enough. The place is well decorated, and the complement drinks make the perfect place to go for nail care. read more

Service was excellent quality was exceptional and the vibe is quiet and soothing!!! The management is exceptionally nice, accommodating and professional. The choice of service you expect and received is explicit so there is no reason for any errors. I would recommend this business above any other salon I have visited... read more

The salon is absolutely gorgeous I had a appointment with destiny and she was great I was in and out and loved my nails when she was done over all everyone there is so friendly! I definitely will be coming back for a fill soon read more

Watched this place as they worked to remodel the space and couldn't wait for it to open- it was beautiful! Went for a pedicure with my daughter before our vacation, and while the experience was nice, the work was not. My white polish was chipping off within a day or two. A week into it, I had polish left on less than half my toes. Hers was the same. I ended up paying for another pedicure in Florida, a day after I got there, which has stayed on perfect for two weeks. I think they try to be upscale, but use cheap polish. They also show a beautiful bar area, with wine and other beverages, but didn't offer us so much as a water during our hour there. I wanted to love this place, but it is all just for looks. I'll continue to drive to Jazza in Warrenville. read more

Beautiful salon, Vivian & Andy are simply the best. Always a great experience and beautiful results.

I am so shocked! I live close and saw this salon by accident and it is beautiful and clean on the inside. The wine bar is awesome. I am so picky with my nails and have been going to the same girl for years and I tried Lucy and she was incredible. Definitely coming back and prices are great. $35 for an outstanding pedicure. read more

James did an amazing job on my pedicure. The salon is absolutely gorgeous! It's huge! You could bring a whole group of friends or your whole bridal party to a place like this. They even have a bar. I'm looking forward to my next visit. read more

This is the worse no chip and pedi job I've ever had. I understand if its 2-3 fingers with bad paint job but not on all of them and the trimming was horrible as well you could see it on all of my cuticles. I thought it was only the hands, when I got home I saw all my toenails was cut so unevenly, like on all of them, and the paint job was not neatly done too. I could say it'll be my first and last time coming to this place read more

Okay. This place is beautiful and some of the people are super nice. But. False advertisement from the start. They lure you in with a sign that says grand opening and offers to match what you spend on a gift card for a future time. There was 5 of us and none of us will return. They severely up charge their "custom" work. My mom was charged 12$ for glitter polish on the tip of her nails because it looked "ombré". It didn't. My sister was charged 15$ for her "custom" mind you- the lady did what she wanted. When you do someone's nails- you need to tell them about what they plan on charging you for it. Nail design in the past- was like 2$ a finger. So then let's go to me. I showed her a picture I wanted like glitter French tips with a couple snow flakes. And I wanted them short.. she told me no they have to be long. And then got out powders and didn't even do the color I asked for. Made the snowflakes so big, I can't even file my nails down. Besides my pinky. She charged me 20$. Then my daughter. Whose nails look Soo basic but pretty. But they charged her 35$ for "custom" design and my nails have more detail than hers. They over charged us 82$$ for "custom" design which they didn't even tell us. You never over charge people like that and then laugh when we're upset about it. Not to mention- we still want our gift card. The guy that kept walking around doing nothing told us that it shows that the sign states the gift cards are for the date of the grand opening. I took a picture. It doesn't state that at all. They have false advertising and they severely up charge everything. After speaking to everyone. We just want a refund for this experience. Our other sister was going to go there tonight and we told her not to go there. I'm sorry but for the place just opening. This was terrible. read more

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What a beautiful place! Love the cleanliness! Tirana is a pro at no chip and Michael's pedicure was amazing! Definitely my new nail salon!