Fantastic service from Mr. Jackson! He made the entire process incredibly easy and convenient,…read moreespecially by providing home service. I couldn't ride due to worn brakes. He was professional, friendly, knowledgeable, and made sure everything was taken care of properly. I really appreciated how smooth and stress-free he made the experience. Great service, great value, and quality work. I'll definitely be calling Mr. Jackson again and highly recommend him!

Albert is fantastic. I needed a new tube in my very new bike. He made finding an appointment easy,…read morewas five minutes early, thoroughly checked my tire before putting a tube in, and checked the other tire. Bonus he has lots of experience with bike maintenance and is just a pleasant professional person. The price and service were outstanding.

Great experience with Basement Bike Mechanic. The service was awesome and the pricing was very…read morefair. Communication stood out the most, they kept me updated and answered all my questions quickly and clearly. Definitely recommend if you're looking for reliable and honest bike service.

Highly recommend! I had a bike that had been sitting around in the garage unused for years and…read morehoped I could repair it instead of having to buy a new one. It was very easy to book through the website and the prices are clearly listed for each service offered. The owner responded to my message quickly and I got my bike back in perfect condition in just a couple days!

Great experience. Very helpful, explained what he was doing and why, as he did it, and overall…read moregreat conversation.

employess smoke marijuana all throughout their own business as if it's legal. the owner avoids eye…read morecontact and refuses to stop smoking when speaking to a customer. very rude when listening, does not seem to understand simple conversations and is easily aggravated. simple questions lead to his frustration, even though he was told I am new and wanted to gather info. there is no professionalism or hospitality. dealing with a disgusting attitude is never worth it

This place is fucking awesome, I talked to Keelan not sure on the spelling, but I'm certain he was…read morewhite and Irish and the most helpful individual I've ever met in my entire life. I went as far as to tell them the exact type of cycling shorts I wore, he told me Bert, we don't got that shit, but we got something even better. Let me hook you up with Rafa mann I can't wait to wear these spin shorts and my shoes. Here's the icing on top with the cherry on it. I said brother can you make sure that when my friend comes in to get my spin shoes we get a couple red cleats. Keelan said to me, Bert I - I'm the motherfucker that's got your motherfucking back. I'll put them shit in for you.! End of quotation as far as I'm concerned Atlanta cycling has a monopoly on my heart and I wish I rode bikes more often. Just so I could interact with the people that work at this great institution on a daily basis. As a matter of fact, I may ride a bike across America just because the service that Keelan provided me. I hope one day I can repay his kindness by buying him a beer, I'll be standing in a bar maybe I'll recognize his voice or see a trek T-shirt on him, or maybe even a Atlanta cycling shirt. I'll look at them and go wait, are you Keelan, to which hill Smile grin, That, Keelan, Gran, and say yeah, Bert? Will Laugh have a beer hi-fi get on our bikes and pedal in separate directions because that is life. A love story through commerce And yes, I just voice texted this whole thing so that's why it reads like a third grader wrote it

Helped me for free! Showed me how to fix the front wheel bracket. Significant bike repair…read morecapabilities it appeared as well.

Great service! I went to get my brake pads replaced and the staff were friendly and eager to answer…read moremy questions. I'm a novice cyclist and they were supportive and welcoming. My bike is riding well and my brakes work great!

yo I got a flat at 9 am got there at 10:30 got my bike back by 12 thank you Atlanta pro bikesread more

Adding an exploration day after a week long conference, I headed out of downtown to explore the…read morePonce Market and the Beltline. Arriving before the shops open, I planned to walk a mile or so to a bike rental shop. Immediately after exiting the market for the beltline connector, I noticed activity at The Belt Hub. Their social media marketing states " The BELT Hub, is Atlanta's first micro-mobility hub, offering e-bike rentals, valet, repairs, and retail. The BELT Hub's mission is to make sustainable, active transportation accessible, secure, and community-centered, redefining the way Atlanta moves". A family owned business, every member of the family went out of their way to help make my experience exceptional. I inquired if there were any pedal bikes, as is my preference over e-bikes. They had a hybrid or a mountain bike available. we looked at both and decided the hybrid was more my size and style. I went for a cup of coffee while they prepped the rental. On return, five minutes for a waiver, credit card, a seat height adjustment, helmet fit, and a cable lock. Off I went for about a 3 hour ride, a total of 27 miles. I explored the trail in both directions from the market. To the left, or west, Piedmont Park and beyond. The park was a beehive of activity with sports, walkers, bicyclists, and Atlanta's Pride Festival and Parade. Back to the right, Eastside toward skatepark and Krog Market. The bike rental was a flat fee of $40 per day, e-bikes started at $25 hour. Returning the bike was easy, and they took and printed a picture as a keepsake. The matriarch even recommended a lunch spot for an after ride bite and beverage. Assessment: exceedingly friendly and responsive customer service, well maintained bicycles, convenient to the beltline. Rent here and enjoy a few hours exploration!

great service! better than expected! nice bikes, great staff…read more trip suggestions work great and it was our first time in the Beltline'

my son was keen to get his first bike, and I wanted to support a local business... so we popped…read morearound the corner to Intown Bikes. so glad we did! great service, convenient and the selection is fantastic. I got classic bike-store vibes from my days in NYC, too. my only note here is that parking is a challenge, particularly on weekends when everyone and their brother is at Piedmont Park. but all-in-all we created a great memory for my son and he even used his piggy bank to pay for some of it too. highly recommended!

I've had my bicycle for almost a decade and only changed the tires once. So it was way overdue for…read moremaintenance. I was in the area so I Googled nearby bike shops and this came up in the search. SERVICE: The staff at the shop were amazing. They knew all about bikes and can answer any questions you have. I never felt like I was being persuaded to buy something more expensive than I needed which can sometimes be the case with small businesses. They also found other issues with my bike and showed me so that I could understand it was a necessary fix. ATMOSPHERE/COVID: They enforce wearing mask and have a limit to how many customers can be in the shop at once. I appreciate this because I'm a health-nut. You can see from my attached photos that it looks like any bike shop. I appreciate the aesthetic. PARKING: Surprisingly they have a small parking lot in the back of the shop, which is amazing considering they're in the heart of Atlanta where free parking is a myth. Overall I loved this bike shop and will be returning for all my future bike maintenance needs. I 10/10 recommend this for anyone looking for affordable bike care.

This location's team helped me choose which Specialized bike to purchase, and their recommendation…read morewas a great one. They received the bike and built it with the extra parts in good time. It's a great bike, and the team was wonderful.

Super helpful. Nice LBS. A friend went in for a tuneup and got immediate, good advice on what she…read morereally needed done. Finished quickly, and at a fair price. Check them out.