Inquired about getting my spark plugs replaced and communication went very well. I ended up setting…read morean appointment and got it replaced through Happy H Karz. Customer service was exceptional. Not once did the rep not try to sell me on anything and was very upfront with me and walk in customers. I Ended up getting a quote for some maintenance on my wife's car that is due coming up and plan on taking it in next week. Good service and honesty is hard to come by nowadays and I'm glad I found it at Happy H Karz.

Alex, the owner, was a pleasure from start to finish. From calling ahead of time and speaking with…read morehim on the phone, to communicating issues with my car, to check out. I liked how other maintenance that needed to be done were presented to me in a clear manner, without feeling pushed. It was estimated the repairs would be done around 2:30pm but called at 1pm that it was finished so not only done in a timely manner but didn't forget to call me (past mechanics have done that to me where all day will go by waiting for a call until I have to call them and it drives me crazy!) Issues were connected to my air conditioner and had a 3.5 hour drive ahead of me; had AC on the whole way and didn't run into the same problems. The repairs were pricey so I can't say I got a good deal or not, as I am unfortunately not knowledgeable on cars, but I felt Alex was trustworthy. Thank you!!!!

great customer service and Mr Victor was very knowledgeable about my car and made sure I got what I…read moreneeded this is a great place to go to get your oil changed

If you don't know it's here, you might miss it. You have to pull in looking like you're going to…read morethe car wash then make a u-turn to get into the lube area. It's decently well marked. I need a synthetic oil change, I saw a sign out front that said it was on sale, hoping to pay around $100. They do have free Wi-Fi and coffee, neither or something I need but it's nice to know they have it. Clean and comfortable waiting area with some candy and even dog treats. On the flip side they're going to try to upsell you their engine oil cleaning for $50. Pass on that one. Express is kind of relative as it took about 30 minutes. It ended up being right at 100, so I guess there was a special. I also got a coupon for a free car wash, but the guy did not really recommend taking my Corvette through it. I have 6 months to use that so I'll give it away to someone else

I needed an oil change for my 4 series, and was pleasantly surprised by the special they were…read morerunning. I called them to get more information. They answered all of my questions, and scheduled a last minute appointment for me. Once I arrived, everyone was friendly and took care of my car. The price for the oil change was what I expected (no surprises.) The owner sent me pictures and information about what else was going on with my car, but didn't pressure me to get it done. He provided the info so I could shop around. I'll for sure be returning to get the work done there, once I'm able to! Highly recommend this shop!! They tend to have a lot of specials, so call and see if they are running any.

First time here, checked reviews here and on google both were good. My experience with staff was…read moregreat! Both front reception staff (Eliana & Adeel) were kind, and friendly. I came in for A/C check and repair, no issues with either. Repair at the moment seems good. Will update if there are any changes.

The slowest oil change I've ever seen. Waited for over 30 minutes before finally just leaving to…read moreanother place. The guy in the stall I was waiting on must have opened that car door 10 times. The other stall was just as slow. I seen an inspection finish before an oil change. I'll stick to Take 5 from here on out

Great customer service and quick work thanks for the great work . Highly recommend themread more

Great place to get your tires replace and great customer service as well! They're quick with…read morerepairs, and are willing to work with you in order to have a stress free experience. Highly recommend coming here. :)

Pretty sure these guys over-tightened and cracked my housing on my oil filter adapter. I know they…read moredid it because I never had an issue before I brought my vehicle here. It's leaking oil BADLY now and if there was an issue when I came in they definitely would have told me it was leaking oil all over the place. But nope, not one word was said to me about a leak. I went here because it was close to work. Now a $50 oil change is gonna cost me $400 to fix.. Never again...

Brought in my wife's car for an oil change today and Jesse got it taken care of quickly. Found out…read moremy son had to go back to college early so brought his car in the Afternoon to get oil change and overall safety inspection done. Needed new front brake pads. Jesse got the oil change and brakes done for me in less than an hour. He showed me brake pads after the swap out and it was time. Been bringing all of my cars here for years and as long as Jesse is working here, I will continue to do so.

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Tony is the best!!! He heard we were headed for a road trip after our stop for an oil change this…read moremorning and made sure the car was ready to go! Along with changing the oil he checked the tires for us to make sure they were aired up, and checked the windshield wipers and recommend we changed them. He was also helpful since we didn't know exactly which of the two coupons we found online we were able to use. He also offered us a coupon for the next time we come in!

Had a few oil changes and my AC was serviced. The young men are very responsible and take customer…read moreservice very seriously. This is one of the few places I take my Benz to be serviced

Got my brakes done here. Great and fast mechanic. The manager is very knowledgeable. Brutally…read morehonest and fair. The lady at the front is very professional and nice. This place sets the bar for your car needs.

Came in for an oil change and asked how long for the wait. An honest answer was provided! Quick…read moreand courteous service! I will return for other maintenance work!

Horrible service Dawson! You could have told us 3 cars in…read moreline for a state inspection that you "system went down". Seems you just got overwhelmed. Be better Dawson slow foot.

Appreciate the professional service from the two gentlemen god bless much appreciatedread more