Took our family of 4 adults and 1 infant to and from the Logan airport with a lot of luggage…read more Process was very smooth, they send you a text the day of with a link with ALL the info. The driver name, picture, phone number, where they currently are & they track your flight. Very tech savvy. Would highly recommend :)

A bit on the pricey side, but you get every penny's worth. Had a trip to/from Logan with my family…read moreand it could not have gone smoother or been handled more professionally. Vehicles were spacious and comfortable (for six of us with luggage), both drivers were professional, courteous and helpful (hell they had no problem waiting for us as we got stuck waiting for our luggage at Logan for an extra hour). Couldn't be happier and would definitely use them again.

The BEST way into and out of Logan from MetroWest! Not to knock Logan Express, but you can't eat…read morethe convenience of the always on time, door-to-door service you get with MetroWest Livery. The cars are spacious and super-clean, with complementary bottled water and snacks. They do all of the heavy lifting with your luggage. They also monitor your return flight to make sure they're waiting outside the terminal when you arrive - early or late. Plus, you can't find a more polite or informed driver than Jacob, our man behind the wheel for most of our trips.

MetroWest Livery has been a blessing in my life and my husband's life. We have been using MetroWest…read morefor over a year, and the service has consistently exceeded our expectation each and every time. The drivers at MetroWest are the most reliable, respectful, and trusted in the entire Boston area. We have used some other companies in the area and have come across issues like lateness, and no shows. With MetroWest Livery, drivers arrive early and aid us with our baggage. They also know the roads better than the GPS systems! They are aware of how to avoid heavy traffic, and unexpected delays. Our drivers are some of the nicest gentlemen we have ever met, even at early morning pickups they always greet us with big smiles. The cars are maintained to a very high standard, and their comfort level allows us to have a relaxing ride no matter the distance! From our very first booking, MetroWest Livery has provided us with a service unlike any other. We strongly and highly recommend MetroWest Livery. If you are looking for a reliable, comfortable, and exceptional service, this company is your go to choice!

Terrible people and awful company, rude and unprofessional drivers. acting recklesslyread more

Tim Tebow Special needs prom is 3 weeks away. The limo rides bring so much joy to the attendees and…read morethe limo drivers had so much fun; they asked to come back next year! Unfortunately, the owner backed out last minute, shame on you! Unreliable and cheap.

Used MRC this past week from CT to Logan (round trip). Very prompt and responsive via email and…read moredrivers both ways were courteous and on time. I will use again!

I found MRC info on Hanover Connect FB page. Price was very reasonable. When we made our…read morereservation we had trouble making our return info. We emailed Matt all the info for our return flight. We asked him to contact us if he had any questions. We never heard back with any questions. They never showed up. We were left stranded at the airport at midnight. Both myself and my husband called him and he said he had no return flight info. I emailed him the whole email chain that gave our return flight info that asked him to contact us if he had any questions. He emailed me several times. This was at midnight. I'm trying to figure out how we were going to get home and he is going back and forth emailing me. At one point he said I don't know what to say. What he should have said is I'm sorry there must have been a misunderstanding and I will refund you the cost of your trip to the airport. Instead he decided to email me telling me I didn't send him the itinerary for the return trip. My last email to Matt was this back and forth was ridiculous and unprofessional. We ended up taking an Uber home and the cost was half of what MRC was going to charge. I have never dealt with a company as unprofessional as MRC. Take an Uber our driver was great 5 star service. Live and learn Matt From MRC read my review. He sent me this response. Need I say anymore? You're going to give me a bad review on yelp but yet you can't get any of the return flight right. And one more email from him By the way I'm not refunding ANY of your money. Learn how to read your email on September 11 asking for you to send me your flight itinerary. Is this someone you would want to do business with? We did give him the return flight information. The flight number there. Anyone especially someone running a limo company can get all the information they need from that. If you required more information you never asked or tell us the pick up wasn't going to happen

Used A Plus for our wedding! We chose the Suburban for one hour. Pick up was from the hotel we got…read moreready at and drop off was at the venue. Cost was only about $190, including tip, which was nice to not have to worry about that the day of. We were quoted $300+ elsewhere for just a 20-25 min drive! We seriously thought about doing Uber where you can schedule in advance for a large vehicle but saw horrible reviews about drivers cancelling last minute, especially if they find out it's for a wedding. A Plus was a great deal and had good customer service. Very responsive via email and phone. We received a 24-hour confirmation email, and a 6 hour confirmation email that included the driver's contact info (name, cell, photo, etc). Very helpful although we didn't need it because the driver was on time, and nice. Vehicle was clean and comfortable. It could seat 6 (7 including driver) but we only needed 4 seats.

I am a healthcare executive that has traveled extensively for the past decade. I have used several…read morecar services over the years. This company is by far the best I've ever used. The drivers are presentable, professional, timely and customer oriented. I would recommend this service to anyone!

We booked a party bus through this company for last Saturday night. My two friends planned this…read moreparty and this party bus hoping that it would be a great easy way to get to our destinations. I was extremely upset and surprised by the way the whole thing played out. We gave our driver and this company the itinerary for the night and nothing went as planned and we were late for half of our destinations. The bus was supposed to pick up a group of our friends in Marblehead at 5pm. He was almost an hour late and told my friend who booked this bus that he didn't realize how long it was going to take to get to Marblehead from the bus company. He was then supposed to drive to Wilmington to pick the rest of the party up. He was so late picking us up that we had to call our first destination and tell that that we were going to be late. We show up at 645 to Puttshack at the Seaport district when our reservation was for 6:15pm. All of our food was sitting on the table becoming cold since we were 30 mins late for our reservation time. We couldn't play golf till 8pm, which meant that our next reservation was going to be late as well. My friend had to go walk over to our next reservation and let them know we were going to be late and to hold our spot. We were supposed to be Cisco brewers down the street also at the seaport district at 8:30pm. We show up at 9pm by the time everyone was done eating and done playing golf at Puttshack. When we got to Cisco they argued with us about not letting us in because we were an hour late for our reservation at Cisco brewers. My friend had to go up to the staff at the front and tell them what happened plus tell them that she was just there speaking to someone about the problem. We were able to get in after some talk. The bus was suppose to leave the seaport district at 10:45pm, but because we late being picked up at all our spots we stayed at Cisco till 11pm. When we got back on to the bus it was little over 11pm. The bus driver had to then bring the first amount of people to Wilmington and then back to Marblehead. When he dropped off the first amount of people in Wilmington, he first went to the wrong house and then he proceeded to fight with my friend who was the one who booked through you. He told her that we were late and he wasn't going to drive the rest of the people to Marblehead and it wasn't his issue to bring them back, when in reality it was. He was told the times and he was told the schedule and he was late for pick up which means we were late for all of our activites. He was disrepectful and ignorant! As one of the people that helped book all the activities, I am truly disappointed in this company and how everything was handled. My friend got a credit card notification that you took another $200.00 our of her account because you felt that we were in the wrong and that the driver had no reason to drive the other people back to Marblehead, when it was his fault from the start. When people ask me what limo/party bus company that they should use, I will tell them that deluxe limo is horrible, customer service skills are horrible and that the drivers need better customer experience and how they speak to their clients. We paid good money to use this company and we were treated with the upmost disrespect! We will not be using this company again and we will tell people to book elsewhere.

I booked a party bus through Boston Party Bus Rentals / Deluxe Limo Boston for 7:00 PM on January…read more2nd for my girlfriend's 30th birthday. The reservation was made a month in advance, and I confirmed it multiple times via email during the week leading up to the event. On the night of the booking, no one showed up at the scheduled pickup time. I called, texted, and emailed the contact information listed on their website, but there was no way to reach anyone at 7:00 PM on a Friday night, which is an essential time for communication for this type of service. At approximately 8:20 PM, nearly an hour and a half after the scheduled pickup time, the driver finally called and informed me that he was still another hour away and that a mistake had been made. There were no weather issues or inclement conditions that evening that would have caused delay. By that point, I had a large group of people waiting at my house. Our dinner reservations were missed, and our original celebration plans for the night were no longer feasible. Friends had traveled far distances and made accommodations for this event, and we were forced to scramble for alternative transportation and entirely different plans at the last minute. What was supposed to be a straightforward, enjoyable birthday celebration turned into a night of stress and frustration due to a complete failure of communication and reliability. The deposit for the booking was refunded, but that does not undo the negative impact the experience had on a milestone event. I would strongly caution anyone considering this company.

We were in town for business with multiple flights, multiple airports, varied destinations and…read morestaggered pickup times. Riding-loft drivers were always on time, always helpful, the vehicles always clean and everything just ran perfectly. Highly recommend. We used there service in NYC & Boston.

1st class operation. On time, comfortable, reliable. We have used this for ourselves, and also…read morefor elderly relatives. Can't say enough good things about Boston Strong Limo

Excellent Service! When my pick up from another Limo company did not show up I called this company…read moreand the driver told me he would be at my hotel in Gloucester, MA in 45 minutes he was true to his word and picked me up just under. I highly recommend them and the driver was very friendly and professional.