KUDOS to the staff for providing supreme quality customer service! I ordered the Salmon and French Onion Soup. The total was $20.43. The ambiance was quiet. I highly recommend all to come and visit to support this local business! read more

I stayed at the Sheraton, and ate here when my car battery died. I went directly to the bar, which the bartender greeted me. There was a special where you could have a simple well drink for about 8 dollars, so I took a bourbon and diet soda. When it was given, not only the bourbon was watered down, but also the soda. It was acceptable as it had a small buzz and still refreshing. I ordered the bbq chicken flatbread (11 dollars) for my food as I just wanted light food and was waiting for the tow truck driver as well. Thankfully it came quickly, but I made the mistake of eating a slice immediately. It was quite hot and I burned my mouth a bit when eating it. I waited some time and while the flatbread was piping hot, the flavors didn't work that right. I tasted mostly bbq sauce, even though there was some chicken and corn as toppings. It was filling and fair for the price. The next day, I had a mule for 8 dollars as well. It was refreshing, but watered downed too. I couldn't complain much as the prices were reasonable for this hotel. My bartender was good and friendly. The food came quick, which I appreciated. I mostly talked to other patrons at the bar, and the dining area wasn't crowded at all. There was outdoor seating as well in the back patio, and I remember seeing a connect four game to play. For a hotel restaurant, I found the food and drinks to be acceptable for the price. It was nothing extraordinary, but fair. I would really give this 3.5 stars out of 5, but rounding up because I am biased in favor of the Marriott chains. While I would rather fine at other local restaurants, I would visit again for a quick bite at the hotel. read more

BC Grill - Water downed bourbon and diet soda - 8 dollars - New American Near Me - Jacksonville, Florida

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My review for takeout only: I arrived late in th evening after a long day of flying and was too tired to find another food establishment. After checking in and dropping off my bags, I went to the hotel's restaurant to grab some dinner. Since I wanted something light, I ordered a salad with grilled salmon. The bartender who took my order was alright. He seemed to be more focused on those who were eating in-house. My order came out fairly quickly. The restaurant wasn't too big; nothing stood out in terms of the decors. It wasn't fancy and was okay looking. My salad had fresh greens; the salmon portion size was bigger than expected. Overall, a decent 4-star meal. read more

BC Grill - Salad with grilled salmon - New American Near Me - Jacksonville, Florida

Quite nice, limited menu but very friendly . Full bar, nice hamburgers, great deserts read more

BC Grill - They are dog friendly even inside! - New American Near Me - Jacksonville, Florida

This grill is tucked away in the Sheraton Jacksonville Hotel - IMO good place to grab breakfast and lunch. Albeit a bit pricey since situated as a hotel restaurant, the service is really good and most times you have the entire restaurant to yourself (after the morning check out rush)! In particular, I like that the bar has 4 taps for draft Bold City Brewery craft beers! Again, this is a nice option if you want to avoid the maddening crowds at Town Center and enjoy some quiet bar and restaurant time. read more

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Food was good and people were friendly. We got food to take back to the room so didn't experience the wait staff. I ordered right at opening and they were a little slow getting started, but the staff did meet my needs during the order process. read more

I came here twice this week for lunch as I was in the area for training. First off let me say that the remodel of the lobby is so clean and inviting. I love the way it looks, so immediately I was receptive to what they are doing here from an aesthetic standpoint. Service both times was very good. Attentive waitstaff and a nice little menu. I tried the Caesar Salad and really enjoyed it. Nice crisp lettuce, good dressing and tasty croutons. I also had the Calamari and really enjoyed it. There was a slight issue the second time with a soapy taste to both mine and my friend's sodas. The waiter went back and investigated and fixed the problem. Good place for lunch in a nice environment. read more

Apprehensive to eat here due to all the bad reviews but after reading most of them the one and two stars are for ridiculous reasons. Came here since it was in the hotel and rush hour traffic wasn't worth venturing out. Happy hour was going on and it was a great offering, especially since it's in a hotel. $5 beers and house wines among other options. Had the blackened chicken salad and a loaded baked potato and it was solid. Service was fantastic and with the new remodeled hotel and restaurant it's very clean and updated. If you're in the area and don't want to battle traffic it's worth a stop by for dinner/happy hour. read more

Waited for about 20mins. No one showed up to ask if I need anything! Bad customer service.

The Alum group scheduled in advance to use their facility over a month in advance for 6-80 people. We show up to watch the game and they had 2 servers on duty for our group with the manager (assuming he was, Coat and tie) trying to get all of us fed. They took 20mins to take the order and another 25 to get the food to us and one our individuals in the group, the order was wrong. The TV's are too small to hold an organized televised event at. The sound was bad...and they were totally unprepared. Very sad state of affairs. If there is one or 2 people you maybe safe as long as they are not busy but they were advised in advance and still were unprepared. Food was average. read more

This was the second time my wife and I have tried to have lunch here and we were unable too! The first time they were closed during the week for an unknown reason and this time they were having a private function where no one else could eat there. We wasted 10 minutes going over there, parking, and going in to find out both times on our hour lunch breaks. It won't happen again. They need to learn to be more consistent with their hours of operation. I wish I could give you a review on the food but we've never been able to eat any. read more

Based on the reviews and ratings, I almost ventured out to find another spot but decided to take a chance. The bartender, Todd, was outstanding. I had the pork loin which was tasty but a little dry (I did ask for the sauce on the side so blame myself for that it might not be so dry if drenched in the sauce).The asparagus was really good. Advice to the management: set up tables and offer outdoor seating. I sat out by the fire pit with a glass of wine on a very uncomfortable bench to get fresh air. I'm sure other hotel quest would do the same and not go off premise to eat and drink if you provide comfy seating and if cocktail/food service was normal (Todd did bring me wine out but that was him going the extra mile). This is lost revenue for you, utilize that space! BTW - I'm a Platinum Starwood guest. read more

Maybe it's changed since those bad reviews. I really enjoyed my grilled mahi sandwich and steak fries. Beer was excellent, as was the service. Breakfast was so so buffett but all you can eat and bacon, fruit and eggs real good. Bread choices weren't. So for me it is good and convenient since I stayed in the sheraton. read more

Just came in for breakfast, took so long for anyone to come to the table we helped ourselves to the buffet. Then about 30 min after that a server ask for our drink orders. We asked for water. Never saw her again. We left cash on the table and left. Horrible service. Buffet was pretty standard but good. read more

About two hours past using my credit card here the number was stolen and the theives were raiding my bank account. Plus, my chicken sandwich was RAW when served to me. Beware! read more

I am a frequent diner here at Bold City Grill & Bar. And not just because I know the bartender, Todd. Todd is by far one of THE best bartenders in our Bold city of the South. I'll usually pull up a stool at the bar & order me a pale ale on tap before ordering me up a tasty appetizer. I used to order the steak medallions, but the menu must be changing & didn't see them on the appetizer menu, must've been on the main menu. Anyway, this time I opted for the loaded potato skins. SO glad I did. Ya see, when you come out of your 'comfort zone', you end up trying something even better than before. The loaded skins were loaded, alright! And being the lover of sour cream, I felt I won the foodie lottery!! A match made in Heaven. Next up, the cocktail. I had Todd make me the perfect Old Fashioned. Perfect it was, indeed. Just what the doctor ordered. Don't get me wrong...I don't just come here for appetizers, oh no. I've brought my wife here for dinner on many occasions, including New Year's Eve 2 years ago. Their dinner menu is full of deliciousness & their Chef is at the top of his game! I will continue to come back for more. Remember to say HI to Todd at the bar & tell him Ashley (JaxSINville) sent you. I'm most certain the 4 stars I have will soon give way to 5, as they have a new GM & it will get even better! See you there! read more

BC Grill - Loaded Potato Skins from the appetizer menu at Bold City Grill. Yum!!! Say hey to Todd, the bartender. Tip well. - New American Near Me - Jacksonville, Florida

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Not great...average food, but overpriced, slow service and kitchen very slow at getting food out. We were overcharged by $13. The place was pretty much dead, and after having completed our visit it's clear why. This was our first and last visit here. I would strongly recommend you choose another place to eat. It will be easy to find a far superior option! read more

Stopped in here for breakfast this morning, sat a table for approximately 10 minutes and no one ever acknowledge I was even in the room. I got up and left. By far the worst service I've ever gotten anywhere. Don't waste your time. Wish I could post this without a star. read more

Amazing lunch! Best lunch buffet around for the money! Food is always stellar, fresh, homemade, and the chef is amazing!

The food is so so, but kind of too expensive. One bottle of corona is $10. A cup of soup is $7. Won't eat there again.

This place is amazing! Their lunch buffet has everything you would want to make a fresh salad. Add to it the other buffet items of soup and hot entree items and you can't beat it for the money. The chef here is amazing the chinese food they serve on Fridays is top notch. read more

$28 for a 12 ounce NY strip steak? Why? Saying nothing else, I'm not sure why they only have two ($$) dollar signs for this place.

Ordered a burger medium. Came out bloody and rare. Chef says "sorry that's how I like it with the juice" real professional. Barely ate any of it. Won't be back. read more

Todd the bartender is amazing. Knows his liquor, products and takes pride in his service. Thank you Todd!

Bold City Grill. 10605 Deerwood Park Boulevard Jacksonville, FL has as a very good steak. I used to get the filets to go from the previous restaurant and this is just as good. If looking for an inexpensive meal and the restaurants in the town center are too busy, this is a very good choice. The service was good and the approx 34.00 for a very good filet mignon and asparagus is a reasonable price. If you work in the area, it is a good option for to-go food. It is located in Sheraton hotel Deerwood property. I will continue to go back. They also have a decent wine list by the glass and the servers are very attentive. read more

Not horrible, not great. Slow service even though there was hardly anyone in the restaurant. Had a burger & fries. The fries were excellent and the burger was good. Our conference group stayed at the hotel and had Hors d' oeuvres catered by the restaurant one evening, unfortunately they were terrible. The bartender/server in the evenings was great though,very friendly and customer service oriented. Seemed like he was the only one running the place. read more

Nothing fancy ... but beer is good ... and my husband loved his steak! Great location. Didn't know it was there ... but friend was staying at the Sheraton and suggested it. Most likely will be back. read more