I've gone to 2 Lens crafters one in L.A and the other in Scottsdale and I refused to do business…read morewith them because the associates were rude ! I said well I'll give LC one more chance before I go to another optical place because I like Lc but I can't do rude ppl. Then I met Ms Ladonna and she is so sweet and so patient at the bee cave location in Austin ( I travel a lot so I'm always in different cities) Ms Ladonna thank you for treating me and my daughter with respect and dignity Thank you for helping me maximize my insurance and getting the best bang for my buck I appreciate you and Lens Crafter needs to know you are a !!

Beware of this place, and always be certain to check yor invoice. I bought prescription sunglasses…read moreand eyeglasses at this place and discovered, after I got home, that I had been charged $35 for an eyewear protection plan on both sets of glasses. The problem here is that nobody asked me if I wanted it, or even told me I was being charged for it. I didn't even have a pamphlet explaing what it is. Also, this was charged to my flexible spending account debit card. This is not an eligible expense, so I now have to call my plan administrator so that I do not get a %100 penalty for the erroneous charge. So, like I said, be careful and check everything on your receipt befor you leave.

After seeing the same optometrist for over 20 years and him moving out-of-state, I was on the hunt…read morefor another doctor. After extensive research, I discovered Dr. El-Hitamy. I was a bit nervous prior to my first visit; however, within five minutes I knew I had found my new "eye guy!" Very professional, thorough, likable, and I felt like my vision and eye health care needs were in good hands. I highly recommend Dr. El-Hitamy. The staff at Lakeway Eye Center are also incredibly nice and handled all of my insurance information/processing with little to no effort from me. Check that off of my long to-do list! Thanks LEC! :D

Friendly and clean facility. I do want to say however, that I disagree with her opinions about…read morecataract surgery. She advised that I didn't need it and told me I didn't have double vision when indeed I did. I went to a different doctor and got cataract surgery. I was living in a sepia world and now everything is crystal clear without color distortion. The double vision has disappeared and I couldn't be happier. I am so glad I didn't take her advice.

Great service! Super nice and a treat to do business with. The eye exam was the most thorough I've…read moreever had, and I received a pair of great glasses. Really happy I found this place. Both Austin and Dr. Leija were amazing! Highly recommend!

this office was very welcoming and available and took the time to get to know us as new clients…read more they are conveniently located to us, but that isn't the primary reason we decided to see Dr Leijan. she is very professional, explains everything she's doing in our eye exams, and doesn't recommend things we don't need. Austin, her office manager had all the preliminary answers we needed when we called and visited, and we did not feel rushed at all. this is good old fashioned patient care and professional optometry assessment. Highly recommend!!

Visionworks offers easy online scheduling the wait time took longer than expected. I was in the…read morewaiting room for over 30 minutes from the time of my appointment. I guess they were quite busy that day, I'm not really sure I didn't see many people walk in or out. Regardless, the service was generally pretty good otherwise they seem pretty thorough and the exam and my context lens prescription turned out great. I'm now seeing 2020 in both eyes. The cost was fair and competitive with other places I've been to in the area previously the front desk staff for nice. The location is convenient.

The team at this Visionworks (Hill Country Galleria) is consistently kind, helpful, efficient and…read moreeffective, and has great communication. Their selection of glasses is also better than the other nearby places. They always go over and above what I expect to make things easier for us. Most recently, I had an issue with a coupon which made a big difference in our total cost, and the manager went over and above to help us find a solution and even called me just to confirm everything. They've got customers for life with our family!

Everything about this practice is great. Friendly and professional staff, highly competent, great…read moreframe options, and best of all, timely and responsive.

Everyone was very gracious and professional, the Dr was very patient and discussed all the good…read morenews about my eye health and gave me a clearly superior prescription for much improved vision. They have a very refined and varied frame collection and a real professional who walks you through all the pros and cons on frames to suit specifically your face and style.

Very caring & professional people. Dr. Blanchard is very caring & knowledgeable. The clinic has an…read moreuptodate diagnostic equipment & they have lots of choices & brands of eyewear. Try them out!

I turned 40 and needed my first pair of glasses so I went to Luxe Vision & Optical for assistance…read more I thought the decor and layout was beautiful and inviting. It had the feel of a boutique store. The doctor was friendly and thorough, and the staff was helpful. It took me quite a while to find glasses I loved and that worked for my head size. I did finally settle on a kids pair (I am very petite). They came in quickly and I was happy to be able to see. My only complaint is the smaller selection of glasses but overall, great place

Last year, I visited Dr. Bari after my previous eye doctor misdiagnosed me for some time. My eye…read moresurgeon recommended Eyecare Essentials to me. Making an appointment is easy, and they are open on Saturdays. The doctor is very approachable and treats patients in a relaxed manner. Additionally, their follow-up care is excellent. The front desk staff has remained consistent during the two years I have been visiting, and they are very friendly and helpful. There is plenty of parking in the Galleria area. Their frame prices are reasonable as well. Glad I found Eyecare Essentials and hope Dr. Bari practices for a while.

If you want stylish glasses AND amazing service and customer care then just go to Eyecare…read moreEssentials. I went to a dozen shops including all of the ones on So Congress and Eyecare Essentials had the best inventory. Sometimes you're not sure if a frame looks good on you... no prob. They'll be honest about why it is/isn't working for you! But their service is simply amazing. Dakota cares! They remember your name and order even when you walk through the door months later. They are handy with insurance and help you get the most you can from your plan. I can't recommend them enough.

I Am Wearing My New Glasses as I Type This. Lake Travis Eye…read moreCare is a great place. Great location (in the same parking lot at P Terry's near Lake Travis High School), easy parking right out front, and a professional office. To address Sarah-from-Chicago's review about the office not being a friendly place for a 3-year-old and that is understandable. There are frames to choose from all along the walls where you can pull them down and try them on. Common courtesy tells you that you shouldn't let a three year old pull the glasses down off the wall and that if the child does that, they are actually "hurting" something despite the child not having yet put them under the mother's car tire. Also ... That is very strange about them wanting to charge $5 to adjust her mother's glasses and maybe that was a misunderstanding. Anyway, the employees at Lake Travis Eye Care were caring and hard working to help me and my husband with what we needed. We both did our eye appointments and then chose our glasses. It took 8 business days until our glasses were ready to pick up -- and my husband's has all the bells and whistles (not literally). I would recommend this place.

I have been a patient of Dr. Gibson's since she opened her business. I have always had great…read moreservice and she is very thorough and kind to me and my daughter. More impressive is that my daughter suffers from a rare eye disorder that causes 2 rows of lashes to grow on her upper and lower lids. This causes painful swelling, irritation and damage to the cornea. So whenever the lashes decided to grow, the only way to relieve the pain is by having Dr. Gibson pluck them out with delicate precision. I never know when my daughter will call and say "Mon,my eye is swelling, there is a lash or lashes scratching my lens." EVERYTIME this has occurred,Dr. Gibson happily makes room in her schedule to fit us in and carefully extract the rogue lashes from her eye (typically 6-8) as this is the only way to stop the pain and get back to life as usual.

I really wanted to have a better experience here, but unfortunately, it turned into a long and…read morefrustrating process that never resulted in a proper outcome. I initially came in for an eye exam in August 2025 and had no issues getting my contact lens prescription, which I use daily. However, when my allergies flared up later in the year, I reached out to get my glasses prescription so I could switch over. That's where things started to go wrong. The prescription I received included a pupillary distance (PD) that was not actually measured--it appeared to be defaulted. At the time, I didn't know this, so I used the prescription to order glasses online. When they arrived, I couldn't see out of them at all. When I went back in, the PD issue was acknowledged as a likely cause, but I was also told the prescription itself was "accurate," which was confusing given the incorrect measurement. To their credit, they remade the lenses for two pairs of glasses, and I also purchased a third pair in-store using my insurance. Unfortunately, even with updated PD measurements, none of the glasses worked. My vision felt completely distorted--like looking through a funhouse mirror--and it was honestly not safe to drive. I returned multiple times for adjustments, including changes to the prescription, but nothing resolved the issue. I was repeatedly told to "give it time," even though the problem clearly wasn't minor adjustment discomfort. On top of that, communication and wait times became another issue. During one visit, I waited about 45 minutes without any update, only to find out staff was tied up and short-handed. That should have been communicated upfront. I will say that Kevin and Ashley were kind, empathetic, and genuinely tried to help throughout the process. I appreciate their efforts. However, the overall experience still fell short. What was most disappointing was the response when I called to ask what could be done about the money I had spent on lenses that still didn't work. I was told it might be best to "put a stop" to further adjustments since they had already paid out of pocket--despite the fact that these issues were not caused by me. That response felt dismissive and unprofessional given the situation. I ultimately sought a second opinion elsewhere and immediately experienced a higher level of care, attention to detail, and accuracy. I think the biggest takeaway is this: when it comes to vision, precision and thoroughness are critical. Measurements like PD should always be properly taken, and when something clearly isn't working, patients should feel supported--not dismissed.

Super easy to make appointments online, I do wish they have an automated text message reminder…read morethough because I honestly forgot about it. No big deal though, they didn't think much of it and you can reschedule on the phone/online. Clean and organized offices, relatively short wait time (less than 10 mins after check-in), and I feel like everyone who works there genuinely enjoys their job. It feels a bit of a manufacturing line - you get seen by an assistant first to go over a bunch of standard questions, a quick eye scan (there is one x-ray that costs an extra $39 which kind of is glossed over but optional). Then the optometrist comes in and reviews the x-ray and does the more thorough eye exam. As for the brands they carry in-store: Oliver Peoples, Ray-Ban, Maui Jim, Chanel, Tom Ford, Prada, Gucci, Paul Smith, Catch London, Oakley, Via Spiga, MaxMara, and their own line. Trying on a pair of frames with the numbers on file is also relatively quick, but I also felt like when they itemize the cost, it's all chicken scratch. They literally look up numbers in a binder, and then scribble out the lens cost, material, anti-scratch, anti-glare, transitional, etc on your print-out. In this day and age, I think a template on the computer screen shouldn't be too hard to look at together?

Needed a new optical dr. As our former optometrist was no longer accepting VSP insurance. Found…read moreLakeway Vision online that accepts VSP and read great patient reviews. Dr. Wild was very thorough, explained any issues! Office staff professional and friendly. Highly recommend!

Lakeway Vision is da bomb! From the front door and reception to Ellen the Optician, you will be…read moretreated wonderfully! Very competent and professional folks! I told them they reminded me of service as we used to have here in Austin! Extremely courteous and friendly. Did I mention very reasonably priced? As a Senior on a budget I was very grateful to get my glasses at a reasonable price! I heartily recommend them for all your optical needs! Exam, designer frames to repairs. Great local shop!