We are so grateful for Anastasia's support buying our first home! She went above and beyond to be a…read moreresponsive and calming presence as we navigated this process. She was incredibly communicative, patient, and kind, and we so appreciated her transparency throughout our time working with her. Thank you, Anastasia and Garcia Properties!

My husband and I were first time home buyers in the city. Cameron was a godsend. Shes local and…read moreknows the neighborhoods extremely well. She sent us listings meeting our requirements and requests regularly, would get us showings within a day or two of requesting, and was a true professional when it came to helping us make decisions. She'd walkthrough and point out issues and give us information on the water heater, HVAC, and electrical panel. We managed to find the house for us within a week and the day we decided to put in an offer she sat down with us on a Saturday evening to walk us through the best plan for putting in an offer to give us the best chances of getting the house and for the best price possible. After we went under contract she helped organize all the inspections and make our list of fixes to request to the seller (all of which were accepted). I was extremely nervous going into the home buying process but Cameron was the best person to have throughout it.

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

Sleep on a park bench or pitch a tent, but do not use this company! Our rental was grossly…read moreoverpriced, reeked of mold and HAD NO HOT WATER. The so called "repair man" showed up 7 hours late, was clearly unqualified and high as a kite. He watched You Tube videos to try to figure out the hot water heater, but accomplished nothing and left. We had no hot water for the entire extended weekend we were there. There was no solution and both VRBO and ADOBE bucks did not rectify the matter. HORRIBLE!

For over a month asked for early check in, check in listed at 5:00 PM! They wouldn't even try…read more Drove to house at 3:00 and cleaner was just leaving and said no problem. I had Adobebucks person on the phone and handed the phone to her and said please tell the boss at Adobebucks what you just said about us checking in and leaving bags as we had a 5:00 rehearsal. It was difficult and they were not nice about it. Then, they preset the air conditioning to shut off at 11:00 PM and not turn on again until 7:00 AM and it was hot! Daughter had an asthma attack because of it but they could care less. It was all about the owners wanting to make more more money at our expense! I'd find someplace else if I were looking in St. Louis again. The rate was also twice as much as another 4 bedroom we rented a 1/2 block away for the wedding! No value, no decent check in, no air conditioning at night and no customer service, accomodation or even apology!

If I could give CBR Realty a NEGATIVE Zero Rating, I would…read more Be advised this is NOT a company who will look after your best interests. My personal experience and opinion is as follows. You will be "setting yourself up, to actually being deceived, up to and including lied to, time and time and time again." Expect to be charged for repairs that are either unnecessary, or "just made up" let aloe - never done. I was even sent a 57 page list of repairs they alleged needed to be done on one of my vacant properties! I had someone check it out. All it needed was a "good cleaning." Once I had learned that truth, After Paying them the $7,500 requested for repairs (and duplicate entries found on my invoice statements) and other errors, which was "allegedly" placed in "escrow" they stated would be used for those repairs. And yet, thy delayed repairing it, month after month after month, with one excuse after the other. (I was forced to sell it (at a loss) because I was not able to pay my taxes on my rental properties, from their abusive practices (yes, I would definitely call it that - and more) like stealing. They will then offer insult to injury, by offering to sell your rental property! I refused, as I (thought) I was not going to allow them to "steal" another penny from me. And yet, they would not pay the $7,500 I had paid them -in advance - for repairs, they never had to make. They then refused to respond to my emails or phone calls, timely. The owners told me they would no longer accept my calls, and to email them. Which I did. Without response. I guess they "thought" I was just going to let them keep my money! I was left no choice but to hire an attorney to get my money back. Which they paid - sporadically. Some months $500 - or $1,000. Some months late. . I was fortunate that the wholesaler who had initially sold me, my 5 rental properties shared that "Brittany Turnbow of Turnbow Real Estate" recently opened and was a reputable, honest, licensed property management and real estate agent. She planned to build her business by "Word of Mouth." I s/w and switched my properties over to her for management, IMMEDIATELY. if you want to receive timely, monthly rental payments, EACH AND EVERY MONTH, AND timely INVOICE statements, that you actually can count on. While being assured no one has been "dipping their hands into your till," then I would STRONGLY RECOMMEND switching over to her company IMMEDIATELY. Even if you've been with CBR under a year, and have to pay a penalty? You would still be "ahead." You may get in contact with Brittany Turnbow, as follows: Turnbow Real Estate 1518 Camp Jackson Road Cakokia Heights, Illinois 62206 (618) 200-8031 Bfturnbow4@gmail.com Then you can RELAX.... She was a God Send. And No, she did not ask/pay me for this review. I just want other investors to know where they can go fit EXCELLENT property management for their Real Estate investment(s).

AVOID! They managed two of our properties. They collected the rent and kept the money. Criminal!…read more We transferred our properties to a new prop. mgmnt company. They owe us $5000-$7000 in rental income that they stole. They also did not transfer our tenants security deposit to our new property management company upon our request. They don't respond to emails or phone calls.

Have no AC during a heat advisory, and emergency maintance has yet to reach out to me, although I…read moreput in the request nearly twenty four hours ago and have called the emergency hotline six times.

Great property management and restoration company. Very easy to work with and responds in a timely…read moremanner to all maintenance issues. They utilize a tenant portal so you can easily pay rents or request service without ever leaving your home!!!

This company and especially the person we worked with are exceptional! The company made it very…read moreeasy for us to lease out our home quickly and for a very nice market price. Our property manager, Hayes Taylor, is one of the nicest, most ethical real estate professionals I have ever worked with. Make sure to ask for him!

I do not think that this company can be trusted. Avenue's site states: "Low Fee Guarantee - We…read morematch any competing proposal fee for comparable service. We won't be beat on fees." Avenue does not keep its word. I was in talks with Avenue, as I was considering using them as property manager for my rental. Per the request of the Avenue employee I was speaking with, I sent him a leasing agreement I had with a competing property management company. I did this to see if Avenue would actually stand by their word and make good on their "low fee guarantee." After talking with me on the phone about it, the Avenue employee actually agreed with me that my lease with this other company was an "apples to apples" comparison with their own. However, he said that they would charge me more than the other company. In other words, they would not honor their own guarantee. They do not keep their word. Also, there are multiple fake positive reviews of this company. I'm 99% sure that some of these fake reviews were posted by their employees. I would advise staying away from this company.

Kingsland goes out of its way to help owners get property ready for listing. Manages multiple…read moreaffordable properties and has a long history of caring for near southside St Louis.

I was really excited about working with this company and hoped to be a tenant at one of their…read moreproperties. I love the self-tours they offer and friendly demeanor but their communication was horrible. We applied for a unit and haven't heard back in almost a week, I had to call twice on different days of the wee in order for them to provide proof they were processing our application. After our application was processed I will still didn't hear anything for another couple of days so I called to check the status of our application and see if we were still being considered. It was literally like playing cat and mouse. My spouse and I were more than qualified applicants so I didn't understand why. after calling a couple more times the second time I called I was told by Tiffany we were approved and was asked when we could give the deposit. I asked her to send email confirmation of our approval and she never did. On top of that she said after giving the deposit we would have to move in within two weeks time which is inhumane to me. I went to the office to try to negotiate and asked if we could pay an extra fee to hold it in which Tiffany asked "well what type of fee are you thinking?" I then back tracked and asked if they addressed the things we were concerned about (a hole in the fireplace & the backyard) and after saying they did she went back to standing firm on us needing to move in two weeks and said we didn't have to physically move in within the two weeks but be financially responsible for it. We decided to take our changes and made to a plan to give the deposit in the middle of the week so the move in date could drag to the end of the month. Meantime we were looking for backup places. To be honest I don't think we were what they were looking for hence the dragging of getting anything done, but its ok because we found a better place for a better price, and a more reliable team so everything worked out in the end for us! would not recommend working with them unless you want to be confused and on edge . - Nahja Abdulai

Management and staff are excellent with communicating. They would answer any given question. Debbie…read morewas always so prompt to tending to needs. Great place to live and extremely clean property!

As an outgoing young professional in St. Louis, this is where you want to live. You can not beat…read morethe location, and with a pool and a small fitness center, it's a winning property worth the price. location, location, location...You are close to all major highways to get to work, you can walk to restaurants and bars for date nights, you have the market on Saturday's, and you have free shuttles to all sporting events. I lived in a studio apartment (with a concrete patio) on the first floor and my utilities were quite manageable. Basic cable TV is included for like $10 a month, so with Cable and Internet I was paying around $60. The equipment in the fitness center could use some maintenance (mainly ellipticals), but it's so nice to have a gym on property. Be advised that the pool can become quite the party scene on Saturday's during the summer, so if you don't like pool parties avoid it. However, on Sunday's and weekdays in the summer the pool is wide open for those that enjoy a more relaxing pool atmosphere. As far as management, I had a wonderful experience with the property manager, Debbie. She is efficient, to the point, and responded to all my requests promptly. You can pay your rent by credit card which is great to get the reward points. The property maintenance folks were great as well. As far as loft living, you might hear your neighbors a little bit, but it's nothing intrusive. People in the building are friendly. I highly recommend this building to any young professional looking for a clean and fun place to live.