This is a review over 7 years in the making -- that's how long I stayed in a Cronin apartment…read more Overall, I'm very happy with the experience. I had moved into one of their freshly rehabbed 1-bedroom apartments in the Demun neighborhood. Immediately I noticed that there was no ceiling fan in the bedroom. I asked them if they could install one, and a few days later, they put it in. I really wasn't expecting that. I didn't need to call them often for issues, but when I did they were extremely responsive and capable, and the staff was nice to deal with. I usually paid my rent on time, but when it was late, they didn't complain or charge me any additional fees. I can't say this will be the same for everyone else, it could be because I had lived there for a while and they knew I was good for it. During the whole time I lived there, they only raised the rent once, by about 10%, which was reasonable. I didn't feel like they were greedy and always trying to get more money from me. When I had to leave the property, I asked them if they'd be willing to let me end my lease a few months early, and they did so without any penalties. They also returned a good portion of my security deposit, which I honestly wasn't expecting. Paying rent will always suck, but with landlords like Cronin, it will suck the least amount possible. Thanks for a great 7 years, guys!

This company is very strict on tenant living requirements. There is also a late fee of $150 -$200…read moreif you pay after the 5th of each month. They demand that you either finish your lease and pay in full upon exiting or pay 2 months extra if you have an emergency and have to leave early (even though you won't be living there and they rent the apt. to other parties and make double) plus lose your deposit. If you have a family emergency or have to move, you are treated as a burden, even if you've rented from them for several years, follow all their policies perfectly, and have always paid on time. You have to follow strict policies for guests, extremely low noise levels, and may not own a dog. The buildings have a high tendency of leaking through walls during heavy rain. The sewer lines also back up. Their rent is much higher than other landlords in the area. I would highly recommend looking elsewhere.

We were relocating from out of state and knew nothing of the greater St. Louis area. Mark & Diana…read moreMassey and the team at BH spent time ahead of our visit to understand our preferences, budget, etc. They showed us multiple areas on both sides of St. Louis and were knowledgeable and professional in all of the showings. They had prepared materials to review and keep for each property, which was extremely useful as not all properties had sales sheets available for potential buyers. Once we had narrowed our search down to our favorites, they then took us back to see those again and had already prepared comps and additional information. They guided us through the offer stage and we successfully purchased an amazing house at a reasonable price in a desirable neighborhood. Even then, they provided some feedback on what we could do to improve the resale appeal of the home when we were ready to sell. I can wholeheartedly recommend the Massey team as thorough, attentive and professional. We have worked with realtors in six different states and the Massey Team is absolutely the best we have encountered.

Our experience with the Massey Team was one of contrasts. Diana, Mark and Ted were all very…read morefriendly, professional, and knowledgeable agents. However, we frequently felt that as a relocation client (which costs them part of their commission), we were not always receiving their best service. 1. Although they were very familiar with the market and the neighborhoods on both sides of the river, they did little more than drive us around and advise us on areas that might provide resale challenges. They did not bring us a single property to visit. We had to use realtor.com and other online resources to find properties that interested us. 2. We made two separate house hunting trip and felt like we were being squeezed into their schedule on both occasions. There were very few full days of looking at houses. Most days were limited to an afternoon. 3. We were locating to the St Louis area from another state, and were given advice that assumed we understood local real estate laws and terminology. There was little time spent explaining the details at any point in the process. 4. Once we found a home we were seriously considering, there was almost zero effort made to provide us with comps, or any real advice on how to proceed through the purchase process including determining a purchase price to offer the seller. At the end of the day, we found the house. We spent our own time driving around and getting familiar with the area. We had to learn the differences in real estate law. We had to ask for specific comps. We had to make our own call on a reasonable offer. We feel like we had very little help other than getting appointments and access to the houses we wanted to see.

Instead of thousands of words, the photos speak for themselves. If you are interested in living in…read moreextreme conditions, feel free to rent from this company. I want to share an honest review about renting at 9814 Greenery. Despite numerous complaints, once you rent from this company, these problems become your problem only. In response, they will tell you that it's not a hole in the ceiling, that it's not sewage leaking from the ceiling but "clean water," that the dirt is not their responsibility because the residents are supposedly messy, and that the company responsible for cleaning the building has nothing to do with it. The owner's company also manages the condo association, so in reality it's the same entity. When scheduled work to replace the pipes was done, we were warned that there would be no water for one day. However, no one warned us that there would be no water the following day as well. When we asked, they simply replied that there was no water and that it wasn't their responsibility. Think carefully about whether you want such "adventures" for an extremely overpriced rent.

Sorry I had made a mistake. Everything has been going great and they've been very nice. The only…read morething I was just at the hall would be cleaned or vacuumed as the other owner did frequently

I lived in Leather Trades for 2 years and it was probably the best apartment I've ever had for the…read moremoney. Lots of space and amenities to take advantage of, and I always received a lot of help from the building's manager, Jade. Positives: * Cheap rent for a incredibly updated loft. * New washer/dryer in the unit * Secured parking beneath the building * Pet friendly * Great location (for the most part) * Great kitchen * Low cost of utilities (My largest electrical bill ever was around $50, but got as low as $20) * Friendly management * Solid sound-proofing between units. I hardly ever heard my neighbors. Negatives: The biggest negative I had was my first loft at Leather Trades. I had one of the last available units upon their opening, and it was directly across from the sound room. I was told it was completely sound proof, but it wasn't true. I constantly heard loud bands at all hours of the day, and it felt like they were playing directly in my unit. The idea of a sound room is great, but they didn't put a lot of thought or effort into making it feasible for people who live on the same floor. After a while I was moved to the 8th floor, and I was lucky enough to have the same unit on a different floor. If I hadn't met my fiancee I probably would've stayed there a number of years. The 8th floor was quiet, and the people on the floor were pretty respectful. However here are a few highlighted negatives: * Like other reviewers said, some tenants are irresponsible and rude. There were a number of them who used the common room all the time, but never cleaned up after themselves. * It is within walking distance of all major downtown attractions. However, cars were broken into plenty of times around the building. I can't say there weren't moments I was a bit nervous walking home by myself after a hockey game or a visit to a bar. * You will get hit up for change every time you leave the door. Downtown St. Louis has a bit of a problem with the homeless. Most of them are very nice, but it gets a bit irritating to be asked multiple times for money on a simple walk around your neighborhood. * There were some great artists in the building, however the worst artists were the ones that had their art hanging everywhere. It's a bit embarrassing walking past some of the pieces when you bring people to your loft. If you want a cool place, you are an artist, and you live on a smaller budget, Leather Trades is worth checking out. It isn't perfect, and there is plenty of things that will frustrate you about the building, but trust me when I say the positives far outweigh the negatives. Also, I wanted to note that another review says they nickel and dime you upon leaving. I had 2 different units in the building and received my full deposit back on both units. If you take care of your place you'll have nothing to worry about.

Shannon Gaines is a wonderful property manager! She is very helpful and knowledgeable and always…read moregreets you with a smile!

Entering into a rent-to-own agreement here was a massive mistake, and we were completely…read moreovercharged. They marketed this as a brand-new, updated home, but it is actually a cheap flip job with outdated everything. They slapped an awful, disgusting paint job over structural issues, installed terrible flooring and cheap carpet, and left popcorn ceilings galore. Under the surface, the place is falling apart: there are active leaks in the basement, the bathroom fans don't even work, there is terrible foundation work, and the A/C unit FROM 1993! Despite paying a premium for a supposedly 'updated' house, you are forced to shoulder 100% of the expensive maintenance burdens of a homeowner without getting any of the actual benefits or equity of owning the property. You have to pay out of pocket for these costly repairs while the actual homeowner hides completely behind Three Doors and Complete Property Management to avoid any accountability. To make matters worse, their home warranty company is a complete joke. They use endless loopholes, pre-existing condition clauses, and deliberate delays to deny legitimate claims, leaving you entirely stranded when those ancient systems inevitably break down. Whenever a crisis hits, the owner stays invisible, the warranty company offers zero protection, and the management group just points to the fine print. It is a predatory setup where you take all the financial risk for a lemon of a house while they hide in the shadows and cash your checks.

This is a waste of time if they call offering to buy your home…read more We took our house off the market and they were one of 50 people to call, but they wanted to buy my house rather than just be my next real estate agent. I said please do not waste my time and offer me 'like $385k'. Pat said, 'oh no, we do not do that. So I proceeded. I chatted with their agent next and we set up a time to meet at the house and appraise. I again said please do not waste my time if this is just going to be a lowball offer, again even saying 385k as an example of an offer we would be offended by. After three days of communicating and arranging my schedule to to meet Shawn at the property, his offer was $325k. The zillow estimate on our house was $445k and the Zillow offer to buy it was $401k. This was such a colossal waste of time and could have been avoided with honestly and integrity.

Jane Kolmer did the most amazing job pricing, getting 2 of our houses and our 10 acre property…read moreunder contract and sold fast, all in 3 months time. Jane is superior on pricing and told us precisely what to do to get the most value for our homes. As well as what not to do to save money. She is very knowledgeable and educated in land and property. We benefited from it greatly. Jane's valuable advice saved us a fair amount money when preparing each home for the market. Her expertise was showed when we sold all 3 houses and property over appraised value. Jane's wisdom is unmatched! We appreciate Jane and the Tammy Mitchell Hines Team as we looked for over 4 years for our forever home. I would recommend Jane and the Tammy Mitchell Hines Team every time. They are professional and will get results.

I am so impressed with TMH&Co. My husband and I closed on our dream property yesterday and there…read moreis nothing they could have done to make it a better experience. The clear communication, immediately returned phone calls and the amount of follow through on every detail made this the smoothest real estate transaction I have ever had. If you need an agent in Illinois, I recommend them highly.

I had a great experience working with Schneider Real Estate. They are a highly professional and…read morereliable company that clearly knows what they're doing. Communication was smooth, expectations were clear, and everything was handled efficiently from start to finish. It's refreshing to work with a team that follows through and operates with integrity. I would definitely recommend Schneider Real Estate to anyone looking for a dependable real estate company.

Where do I start? We lived in our house for 2 years. In those two years, we have obeyed every rule…read more We have fixed everything we could fix. We have dealt with some VERY nasty living conditions due to the lack of money the owner and agency had available (so they claimed at least). There was a constant rodent, bug, and very bad mold problem all 2 years of us living there. They never once tried to fix the problems. We had to pay for EVERYTHING. They never even provided pest control. Not even willing to offer for a fee like most basic apartments even do. The carpet was DISGUSTING. We mentioned it from the moment we stepped into the house and for two years they refused to change it. There was a dog living there prior to us, too. Here's a LAUNDRY list of everything that was going wrong with the house that they jerry rigged to meet their cheap needs: The roof was in SHAMBLES. So bad so that a little while before we moved out, it starting leaking when it rained. There was a window pane that kept falling down that was more than half the size in length of the roof. It covered a huge opening that was supposed to be boarded up but the board fell inside the roof and they never bothered to fix it. They just stuck a piece of glass over it, with no insulation. so that the house was freezing during the worst winters Missouri had seen in a long while. Kept falling down and we had to keep propping it up with boards and whatever else we could find. Snow was literally coming into our house. The gutter around the window pane that was mentioned above was literally ripped from the house and in a crumpled mess because of the messed up window pane. The rodent problem? The house would smell of dead mice because there were tons of them living in the walls, living everywhere, dying in the vents. It was DISGUSTING. We've killed more mice than I have even SEEN in my entire life. Roaches. Oh my gosh. They would crawl on our bodies. I can't even go there it's so disgusting. In our pantries. In our dishes. In our fridge. On our clothes. Back to the carpeting, you couldn't vacuum without the carpet falling apart. The one thing they did fix (though it took the better part of a whole year) was a MAJOR leaking issue in the bathroom that caused mold to grow and flooding to ruin the main carpet area. Did they replace the carpet for us? No. Heaven forbid. At the price of $1230/month, who could afford that?!?!?! The tiling upstairs wasn't even attached to the floor anymore. I was half tempted to super glue it back to the floor. The blue carpet in the dining room was STAINED of dirt being tracked into the house. They had a rotting, rusty, sharp and dangerous metal bin out in the yard that you couldn't remove. The wooden stairs leading up to the house were a hazard. They were so bad you had to be very careful where you stepped or you'd break your ankle. The deck was falling apart. They left the garage door a mess. The upstairs in the garage was disgusting, the door opener was and still is broken, the garage lights outside never did work. The walkway to the house was falling apart. We made the front yard look amazing. Looks like professional work was done to it. The fireplace hearth had a massive piece missing off the corner. No bother to even replace it. There were burn marks on the carpet. The walls were a mess. 2-3 different shades of color on it, dirty and disgusting. We washed dark brown dirt off the walls upstairs that the rental agency didn't bother to make sure was cleaned up. Here's the kicker. They made us pay $200 to get the carpets cleaned. Same carpets they REFUSED to replaced no matter how many times we asked them to. No matter how many times we told them it smelled awful, they said they didn't have the money to do it. We had a $1700 deposit with them, in total. $500 was refundable pet deposit. They CHECKED THE HOUSE before we left, said everything was fine. Said we would get our whole deposit back. New tenant comes in and claims there's an odor. Well DUH. So what do they do? The agency comes back and SUDDENLY they smell it! Even though they just didn't smell it when we were there. Ready for this? They took OUR MONEY and replaced the carpets. YEP! A huge chunk of our deposit. Our money. Remember how they wouldn't replace the carpet when WE asked them to for two years? Because they had no money, remember? Well now that had it. Our money. They. Are. Thieves. and liars. I haven't even told you about everything but I'm done wasting my time. DO. NOT. DO. BUSINESS. WITH. THEM!!! At least not with Roger Schneider himself. We thought he was a good business man and we gave him the benefit of the doubt for two years. We trusted him with our money. Looks like he took us in the end. His brother is nice, though. Too bad he isn't in the real estate business...