I'll say this upfront... I like Gap Kids and Baby Gap. I shopped a lot at this brand but this…read moreparticular has always failed miserably at service. Compared to most other big mall Gap kids stores, this one is a bit on the smaller size but manages to jam in as much inventory as possible. You really feel it being cramped compared to other Gap kids. This makes for the most frustrating experience because you have 20 moms there with carriers, prams, and running kids all fighting for the same tiny aisle spaces. I really do like the Gap Kids quality and esthetics... my Sherway review should show that. I like it also because the constant sales make it a great way to find good clothes at affordable prices. Yorkdale is no different in terms of inventory and quality compared to Sherway Gardens. It has lots of choices from infant to size 14/16 kids and they're not scratchy or obnoxiously poorly styled. The cashier service is possibly the worst in all Gap stores. Each time I've shopped here, I've waited over 15 minutes on a good day. They're slow, inefficient, and poorly managed. When you know you have a busy window (right after lunch on Saturdays), why do you only have half the tills open with 6 associates on the floor. I'd take an associate off the floor and move the 10++ people in the cashier line out. Their cashier process is a painful bottleneck and it creates even less space to walk about in the store as it spills into the retail space. Just horrible management. I try not to shop here but sometimes you find a great deal and you just eye roll with fellow moms in the line up. I've chatted a few other moms and we all have the same painful thoughts about this store.

I love Orfus Rd. EVERYTHING Orfus Rd and anytime I'm in the area I make a day of exploring all the…read moreshops along there. Deals everywhere! International Clothiers is no exception. Each change of season I go out of my way to update my son's wardrobe here. Now with back to school looming I have again refreshed his closet for under $200.00. I highly recommend this place to all. Unlike the others you find in malls this place is huge. Even got a Varsity coat for $20.00. Nice for fall and my son loves it. The only trouble I consistently have here is the lack of staff to offer assistance. Have to go looking for them. But, small price to pay for the great deals I always find.

I've been a loyal customer of Marla's Fashions for around 4 years. In August 2023, my experience…read moretook a disappointing turn. If I could give the store 0 stars, I would. My sister's wedding is approaching, and I visited Marla's Fashions in early June 2023 to find a dress. I found a dress in a size 6 that was slightly too tight. I ordered sizes 8 and 10 in the dress. After 2 weeks, the 8 and 10 came and fit worse than the 6. We later learn the size 6-floor model was stretched out and the sales associates did not inform of us this at our initial point of purchase. Still liking the dress and with time to spare before the wedding, I ordered sizes 12 and 14 in July. The size 12 fit decently with alterations needed (tightening straps and making the zipper fall half a centimeter lower). I paid for alterations and they were supposed to be ready by early August. The company told us we should use their in-house seamstress as they are more familiar with the dresses. We trusted them. When I received the altered dress (in mid-August), it fit worse than before due to poor alterations. The seamstress lowered the zipper so much so that it looked like there was a gaping hole in the dress, the elasticity was removed and the straps were not tightened. The manager was unhelpful, blaming us for not managing time well. The manager said that most people need 2nd, 3rd, or 4th alterations... but if your seamstress was good, this would not have to be the case. As we did not pay for the dress to look this way and because the seamstress removed so much material that the dress was unwearable and unfixable, we asked for a refund. We even offered to buy a different dress of theirs in the store that day or pay to ship in a new size 12 to have it altered elsewhere (contingent upon a refund). Both options were denied. The manager stated that it is their policy that refunds cannot be issued (note: their website says absolutely nothing about refunds being issued if the seamstress botches the job). The manager remained rude and uncooperative. The manager took a break mid-conversation and later refused to continue the discussion claiming she has other, more important things to do. The bookkeeper was equally rude, emphasizing the (non-existent) store policy. Feeling mistreated, we left the store empty-handed, without a refund, and found a dress at Esti Boutique on Avenue Road. Esti's customer service is phenomenal, the dress selection is gorgeous and the atmosphere is stunning as well. I could not speak of them more highly. Marla's, on the other hand? Well after this experience, I won't support Marla's Fashions due to their poor treatment of customers. And if you want to pay for a butchered dress with a premium price tag, go to Marla's.

I bought a dress to my daughter for her graduation before the stores reopen. It was online and I…read moregot very surprised with the service! The dress was as we saw in the picture ,the size was good,the package and delivery was awesome! It was all perfect,for sure I will use your services again!

Dresses are beautiful. Staff were somewhat unhelpful. Dress was missing a button. I had to ask if…read morethey had it anywhere, or another, and for a discount. Not very forthcoming with a way to fix it. Crummy. Another staff person eventually found it or another button randomly in a drawer. Worst part is- day of baptism: black security tag left inside dress! Wow. Explain that discomfort to a baby!! Tried to get it off. Impossible. BIG oversight by the store and a headache to deal with on the day of the baptism!

They have been going above and beyond to help customers exchange dresses due to cancellations…read morebecause of the pandemic! They will set up an appointment for you as they have to limit the number of people in the store. The staff wears a mask and sanitized the change room before we went in. Excellent service and beautiful dresses!

Probably the most clean thrift store in Toronto. Their selection of items is also far more curated,…read moreso you won't have to dig through everything as much for a great find. Several dressing rooms available that are also kept in great condition. Make sure to sign up for their rewards program as you will earn discounts pretty quickly and get notifications of their upcoming sales. There are a few fake items here or there, so keep an eye out for that. Otherwise this is a great shop for anyone who loves to thrift!

This is the last bastion of affordable, still trendy, clean, thrifted clothes in Toronto. About the…read moresame pricing as VV or better, but newer and better quality. Many barely used or NWT items. I've gotten countless gems including a perfect new pair of Levis high waisted jeans for $19. Staff go out of their way to be helpful and friendly. Im on their SMS list so sometimes there's a sale alert.