timing belt,water pump serpentine belt,tranny fluid and differential fluid all done as quoted …read more Fast and friendly, paid cash for discount, very satisfied that all was done correctly.

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

Their original estimate was a lil higher but ended up beating a quoted price we got elsewhere for…read morereplacement of an exhaust pipe by using an alternate to OEM part, which we were ok with being it's an older vehicle. We've had it for awhile now and have had no issues. The shop & guys were clean and professional. Appreciated they got us in quickly (within 1 day) despite being so busy.

I brought my car to this shop multiple times for an engine shaking issue and smoke coming from the…read moreexhaust. They replaced some hoses and told me the problem was fixed, but the car continued smoking afterward. I brought it back again, and they kept my vehicle for several days and drove it multiple times, only to tell me they "couldn't find anything wrong." Meanwhile, the original issue was still happening. At that point, I completely lost trust in this shop. Not only were they extremely expensive, but despite spending over $4,000 there, my vehicle issues only continued getting worse. The first time the vehicle stopped starting, I ended up replacing the starter myself. It started again afterward, but only lasted about a week before it stopped starting once more. That's when I finally decided to take it to the Jeep dealership for another inspection. I was then informed that the engine is now seized and I'm being quoted around $11,000 for a new engine. I'm extremely disappointed with the repeated misdiagnosis and lack of urgency regarding serious symptoms like engine shaking and exhaust smoke. Based on my experience, I would not recommend this shop to anyone.

I have been loyal to a repair shop in my old neighborhood for the last 23 years, but we moved to…read moreSun City West and that shop is 25 miles away, very inconvenient. So, looking for a new one I've tried a few automotive repair shops around town, but have not been impressed. This is a first time visit for me at Gembas. I was a bit leery of taking my old pride and joy (that is like new) to this shop as the shop recently reopened under new ownership. I met with Angel. My A/C was blowing hot. I did try to recharge the system myself without success. That's about as far as I'm qualified and equipped to go. Gembas replaced a couple of leaky Schrader valves, purged and recharged the system and even gave me a veteran's discount. I was thrilled to pay the $293. This is an honest shop. Angel didn't try to upsell or snow me. He's very professional and knowedgeable and his attitude is positive. Gembas will be servicing both of our cars. Highly recommended.

Service is excellent! New owner immediately came out to see the problem with my car's fender liner…read moreassembly and grabbed the missing body bolt and installed it right away. Very good prices too! I will recommend Gemba Auto to anyone interested in servicing their cars!

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

The staff is friendly and honest. They took care of a minor wheel problem with our car at no charge.read more

Had a problem with a vent actuator. $800 later with an actuator problem. Will fix again tomorrow.read more

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

We are traveling through AZ and our car started making weird noises coming from the wheel well. A…read moremechanic at Gemba Automotive immediately looked at our car and diagnosed what was wrong. Thankfully it's parts that are worn out but don't necessarily need fixed ASAP. The mechanic was very thorough since he knew we wouldn't be fixing it immediately and still have 1000 miles of travel to go! I am so thankful for their help and expertise!!

03/11/2026 Dropped off my car @ 12:56 pm for a one o'clock oil change @ the sun city west…read morelocation on Camino. I went to pickup my car @ 3:50pm and it wasn't ready yet. Finally they finished with it and I paid and left @ 4:16pm. Three hours and twenty minutes total time they had my car! Rotate the tires and top off fluids included in the price. Judging by the low antifreeze reservoir level, it makes me wonder what else wasn't done.

Wow. What a great place. I had my car towed due to a dead battery. Battery with them was A LOT but…read morethey were so kind and understood I needed to bring the car to another place to save money. They understood. They jumped the car and let me come take it away to my mechanic. Very very nice!!!

I wish I could give zero stars and I wish I had read all of these horribly negative reviews here…read moreBEFORE I took my car there. I asked my neighbors in my community through Facebook, who they would recommend. One person recommended Champs. BIG, BIG MISTAKE. Though I appreciated what was meant to be helpful advice from my neighbors, I ended up in a very bad situation of being horribly ripped off by Champs. I am now in the process of a small claims lawsuit against them. There are far too many corrupt and unethical mechanics out there but he takes the cake. I was trying my best to avoid this but it happened anyway. I dropped the ball by not bothering to read all of their horrifically negative reviews on Yelp. I was quoted $500 for the work and authorized it. When it was completed the price doubled. Nothing changed or was added to the scope of work. They refused to explain this. In addition they broke the interior console and left lots of grease on my seats and dash, which I had to clean with degreaser. When I asked that they replace the broken console, the owner laughed and said "Your car is old and things break and I'm not paying for it." Btw, My car was in pristine shape. I have no kids, no pets, I don't smoke and don't even eat in my car. In fact, I'm meticulous about keeping my car looking new. I asked him to cover the cost of replacing the console by at least taking $50 off the work. He said, " I don't give away free money." I replied, "You broke my car. " He said, "Too bad, I'm not paying for it." This man was one of the most unprofessional, rude and volatile people I've ever encountered. In fact, he made me feel like he would physically assault me even though I was treating him with respect and patience. My experience at Champs was worse than I could have ever feared. As I said, if I had only read the horrifying reviews, this wouldn't have happened to me. I wish I had chosen one of the other suggestions. I hope this helps someone else not make this same mistake. My advice: appreciate the intended help but please read the Yelp reviews beforehand. Hopefully this man will have to pay for damaging my car in a court of law. I'm 64, have cancer and don't deserve this but I now have to fight for justice. Don't end up in my shoes. Update: First and foremost, EVERYTHING he said in response is a lie. EVERY single thing. He's trying to deceive readers to save himself potential business. I find it interesting that he reveals his first name because he told me his name is Champ. Secondly, him addressing me as "Dear Sherri" is laughable. He was as rude and nasty as one can get to my face. Again, he's trying to create a false impression. Lie after lie after lie will not work with most consumers. People see through unscrupulous people like him. I wouldn't put out this much effort if he were innocent of any of what I contend. One particularly egregious lie he told is he claims my car is 23 years old. He does this to create the impression that my car is old and beat up. The truth is my car is a 2012. In actuality it's only 13 years old and WAS in pristine condition before I unfortunately chose to take it to Champs. I'm sure he will try to edit his lie but that's what screenshots are for. The bottom line here is that unethical, dishonest people like him will easily lie to cover their behaviors. Most consumers understand this reality and will heed my warnings. I don't want others to find themselves in my position.

DISHONEST and UNETHICAL. My husband and I brought our car in…read morefor a second opinion, not telling Champs that we already had a diagnosis from the dealership. We simply wanted to see if we could get a better price. Champs not only attempted to price gouge by quoting 50% MORE than the dealership, they added non-existent issues to the estimate. We paid $179 for this dishonest estimate. Avoid this business at all costs.

His service was A+. Very detailed in his qaulity of work and knew what he was doing . I would…read morerecommend him to anyone and his value was top notch.

From the owner: Welcome to general Mechanic Don Cruz ,we offer a wide range of automotive repair and preventive…read moremaintenance as well diagnosis to the comfort of your driveway at affordable prices. Don't let the big shops and big prices be the reason your car isn't on the road as it was intended. Call us today for a free estimate and availability. We are currently serving El mirage , surprise and sun city. You can find us on Instagram @Doncruzofficialaccount for some of our latest jobs ,note we just started on social media. Sincere regards Don Cruz.

We absolutely love All Valley Car Care - Surprise! They have taken care of my daughters's Jeep…read moresince she arrived in Arizona. In addition to doing her regular oil changes and routine maintenance, it recently needed an oil pan gasket and some suspension work (it's a Jeep, of course it did!) Matt and the crew All Valley are always incredibly pleasant and helpful and they go out of their way to make sure that she's taken care of. Their service quality is outstanding, they deliver exactly what they promise and their prices are great. Highest recommendation to all of the people at All Valley Car Care - Surprise!

We were blessed to discover Matt and the crew at All Valley Car Care in Surprise last year for work…read moreon our Jeep Patriot. They took awesome care of us by diagnosing the issue and quickly getting it repaired quickly and at a very fair price. Since then, they have done our oil changes, suspension issues and today, air conditioning service on our Honda. Their communication is not-notch and they deliver exactly what they promise at the price they quote. No pressure, no upselling and no nonsense. I highly recommend AVCC-Surprise for anything vehicle related.