My go to for decadent delicious Choclates. Staff is super friendly and always happy to prepare a…read morevariety box for ourselves as well as the perfect gift. The assortment is vast ensuring that everyone has a bite with their preferences. Wonderful establishment.

Received these chocolate platter wrapped in clear paper as a gift for the holidays, the…read morepresentation was gorgeous didint want to even open it, they had chocolate with nuts, dark chocolate even with sprinkles the designs on top of the chocoates where so nice, this is a piece of artwork is so classy would définitly buy for friends when i am invited to their homes. they custom make the baskets for your special needs, they have dark and milk chocolate to these chocolates where parve and kosher

I ordered two boxes of the 12-Piece Artisan Collection for delivery across the country. After…read moreopening the first box, I had mixed impressions, so I later opened the second box to confirm. Some of the flavor varieties were good, but overall everything tasted very dark and intense. Nothing really stood out as exceptional, and the assortment felt heavier and less balanced than I was expecting for an artisan chocolate box. The main issue for me was the hazelnut pieces. I experienced the same issue in both boxes: the hazelnuts tasted off, with an almost rancid note, and there was very little actual hazelnut flavor. While I understand that shipping across the country can affect certain products, the flavor of the hazelnut should not have changed this much. I contacted customer service within 7 days, as stated on their website. Despite initially having one unopened box, I was told they do not accept returns and no assistance was offered. The response was brief and dismissive, which was disappointing given the language on their website suggesting otherwise. These chocolates may appeal to those who prefer very dark, less sweet flavor profiles, but between the underwhelming assortment, the hazelnut issue, and the customer service experience, I would not order again.

I recently visited Miami and was requested to visit this store in person. I was not disappointed…read more They have a wide selection of in house chocolate treats. I enjoyed a couple of bon bons and had a few bars, some cacao, and some nibs shipped home for free. The front side of the store has a nice feel much like a coffee shop. The service was great and the lady which helped me knew about all of the chocolates. All of this while you see through large windows the back side operation creating wonderful things. The only downside is the parking. The spots right in front of the store were not usable but the deck behind the store was and it was online pay only. Still the chocolate wins the day and I will definitely return.

Have you ever left a business and was so happy because of the service you received. I was on cloud…read more9 after leaving this delicious Venezuelan chocolate shop. They definitely understand the art of customer service here and are also producing quality 70% dark chocolate with some unique Latin flavors. The prices are also very reasonable for this award winning chocolate. I was able to sample a piece of guava infused chocolate and a champagne truffle which led me to purchasing 4 pieces of chocolate although I only came in for 2 chocolate bars. Don't worry, if you can't get to Miami you can place an order online for delivery. They also do custom orders so check their website for more information. Paid street parking is available directly in front of the business.

Got the chocolate dominos and chocolate cigar. Beautiful presentation and they taste great. They…read morealso always give samples and both the ones I've tried have been delicious. They have lots of options.

My husband and I walked in this store a few weeks ago. A young lady who was behind the counter…read morewelcomed us with a big smile and offered us a sample. We bought some chocolates, cakes and a cookie. She put them carefully into boxes. I told her that we didn't live close by. Then, she gave us some dry ice. Thank you for giving us the best customer service! Everything I tried was delicious. The quality of their chocolates is very good, and we certainly enjoyed them all!

Returned to Norman Love Confections mainly to try the gelato I missed on my first visit. I went…read morewith the stracciatella and, while browsing, also picked up a blueberry muffin that caught my eye. For such a high-end shop, the pricing on their basic bakery items is surprisingly reasonable--the muffin was just $3.75--and it was very good. It's always fun coming in here. The space is beautiful, the chocolates and cakes are true works of art, and the staff is consistently pleasant and accommodating. The gelato, however, was just okay for me--not a standout--especially considering how many excellent gelato options there are these days. Ultimately, I see Norman Love as a go-to for gifts or when you need a visually stunning, special-occasion cake.

The best chocolates on earth!!! Lovely staff, delicious…read moreselection of chocolates from white to dark and with different types of nuts. Prices are by the pound and everything is imported from Switzerland. You can sample some of the chocolates before purchasing them. Highly recommend to anyone!

I lover Laderach chocolates...they are very well made. The flavors always meld very well,…read moreregardless of what I get....hazelnut with milk chocolate, pralines, chocolate covered popcorn, etc.... Everyone of these creations are flown from Switzerland twice a week to replenish the stock at all US stores. It's a very interesting business model, but that has worked for them for years. The lady working here was so nice and so professional, it really showed that she was well trained. She answered many of my questions and gave me suggestions as I was asking about Easter gifts.

very disapointeed---everything was melted--this place was recommended for the chocolate --- but the…read morecustomer service threw us off--never again. We wont go back-- over priced and not fresh chocoalte...and melted!!! We will go back to Oh Nuts for our holiday gifts where they care about customers. It's a shame, i had heard really good things about this place previously.

We came here with a group for a tour and treat. What a treat! The courtyard was set up with tables…read moreand chairs for the group. After a welcome treat (see photo) and introduction to the business, we were taken into the back of the shop to see how they make their chocolates. Then we had an hands-on experience - dipping pretzels, strawberries, etc in our choice of chocolates, and making a chocolate lollipop. They were cooled and beautifully boxed when we were ready to leave. Their chocolate (at least the dark) is really good quality and tasty. This is a great place for a party or just to stopped by and pick up treats.

We popped in on a Saturday afternoon and there was bit of a line. The two young men serving were…read morecourteous providing samples. I chose toasted coconut and cotton candy both of which were very tasty. The texture is chewy and tastes very fresh. They ran out of sugar cones so I went with the waffle cone which was also delicious. A double scoop waffle cone was $9.94. We also wanted coffee but they said they didn't know how to operate the machine so it was not available. The store also has chocolates for sale but they seem quite pricey, 6 medium size chocolate pretzels for $12.99. There's a couple of tables to sit at inside, in the corner, and a few more outside. Be aware was no restroom inside, a port-a-potty outside.

We just had to have a key lime pie, you just have to. Kids took ice cream, dolce du leche in a cone…read morewas HUGE! Pistachio ice cream in a cup, the teenager loved it. We also had the frozen chocolate covered lime pie, 3 chocolate truffles and a classic slice of key lime. Honestly it was a bit on the sweeter side for me, but it was good. Like 3.5 if that makes sense. The girls behind the counter were super sweet and gave the kids options to try the flavors.

The chocolate is delicious and fresh. I had the bom boms delivered and the service was amazing…read more They made sure to keep you updated on the shipping status and answer any questions you may have.

A very cute specialty chocolate shop. You see the authentic equipment right from the front. They…read morehave a variety of chocolate bars, squares and truffles etc. I could appreciate they also had single origin chocolate bars, as I'm a fan of trying the different flavors of beans. Unfortunately, they did not have coffee this visit and that was my intent to drop in. Still, service was very friendly. I got to try some samples and in the end I left with some goodies. If you're a chocolate lover, I don't think you'll be disappointed!

Most delicious luscious middle eastern chocolates and yummy baklava! Friendly and beautiful staff…read morewho are nice about giving you samples! They even have ice cream! Highly recommend Schakolad!

Had such a great experience at Schokalot Chocolate Factory! The employee was incredibly kind and…read morewelcoming, even letting us sample some of their delicious chocolates. The coffee--with chocolate--was excellent, and every flavor we tried was rich and flavorful. We also sampled different types of nougat, all amazing! The gift boxes make perfect presents, too. Highly recommend visiting for both the chocolate and the warm service.