I wish I could put no stars , I was informed of a fee that nobody seem to mention ahead of time . I called and spoke to a lady not sure of her name but I'm sure she is one of the head person she informed me of the fee that nobody told me before I drove a hour away to this facility . I called back to make sure the address was correct due to the gps giving me different directions a man answer with a attitude wouldn't give me the address , stating he doesn't know what's going on and wouldn't give me address at all , he put me on hold for 10 mins and never came back till he hung up the phone in my face . I called back more than 3 times and now the phone is off the hook. This tow truck company is the WORST tow truck company I ever dealt with. Never had to pay a outrageous fee on top of other fees . Hope they shut down soon or hire better employees read more