Arrived exactly when they said. Price was good and driver Efrain was very professional. Driver was…read morevery skilled with how he had to back up to get my truck in Mechanics bay

I used Zack with Royal Towing and received a square receipt. It doesn't list my name or address and…read moreaddress to tow my vehicle. I was very pleased with his service, but now I can't reach him at 832-720-5844. Left message early this morning. Called a few minutes ago and the person who answered (very little English) said no Zack here, no towing service. I need a more detailed invoice to be reimbursed by my insurance. Anyone have a better way to contact Zack? Zack responded to the review and got right back to me and will send the information I need.

Great towing service! Helped me move my classic truck to its new home. He was on time and took…read moregreat care.

I only put one star because I had to.. I would've put zero if I could. These guys are so…read moreunprofessional and took 10 hours to tow our car. We almost called the police because we thought they stole it.

My mother is 77yo and called this company to come tow her car that had broken down at Kroger…read moreparking lot. She waited 2hrs, called him and he told her he was coming. Because it was Christmas Eve she didn't want to bother me because I cook for my whole family. Then her phone died. She waited 2 more hrs and decided she needed to walk. I thank God a couple of young girls gave her a ride. I couldn't imagine anyone leaving someone stranded, on a holiday, an elderly woman, especially my poor patient 77yo mom. Shame on you, just remember, God sees and knows all and He took care of my mom!

We have used Benny's Auto Repair for at least 12 years. Any and all questions start with an…read moreappointment with Benny's and end with Benny's repairs. With so many successful Auto Repairs by Benny's Auto Repair, from our 2008 Tundra, 2006 Altima, 2008 Solara to our 2020 Nautilus we have never had to take any vehicle back for the same issue. Short story: I was emotionally attached to my mom's 2001 Sedan DeVille when she passed away I wanted to have it repaired... Benny, very gently explained the ins & outs of that year model Cadillac which lead to my realization that it wouldn't be practical. (If you read this Benny, thank you!) Others may have let me throw money into the "money pit" but, Benny was upfront and honest with me. Excellent, fast, honest, cost effective service. I highly recommend this Business.

**Review:** I'm very…read moredisappointed with the experience I had at this shop. I called hoping for a professional evaluation and repair, but instead I was told the car wasn't "worth fixing" -- without even attempting to understand my priorities or budget. It's one thing to offer an honest assessment of cost vs. value -- that's part of being a good mechanic. But dismissing a customer's vehicle outright and refusing service felt unprofessional and dismissive. A mechanic's job is to provide options, not decide for me! I hang up feeling disrespected and undervalued as a customer. I would not recommend this place if you're looking for someone who will treat you and your vehicle with fairness and respect. Thanks for nothing....

Highly recommend. Quick, professional, gets the job done. Used them twice. Once for me and once for…read moremy in-laws. Respectful dude both times.

All around classy work. I had problems with my truck needed it towed and I had zero time available…read morebc of work and I swear I never had such down to earth in a pinch family oriented experience as much as I did with Mr.Tink and his driver Toffer.

I had saved this shop in my phone already after hearing all the great recommendations as a…read morejust-in-case contact. Approximately ten minutes after I called for a tow (and speaking with a doll of a woman who was very helpful), the tow truck showed up. I was prepared to wait at least half an hour which had been the norm in my past experiences. Also in my past experiences, getting the car hooked up was a lengthy process. Not with Marty's! Ismael had us moving on the road within 3 minutes of him arriving. Tow truck technology has come a long way since I've needed their help! Blew my mind. On top of the speedy assistance, Ismael was also an absolute pleasure to ride along and speak with. This place defined reassurance and efficient help. Save them in your phone for a future tow too and rest easy you'll be well taken care of should the time come!

Ray is the man! Very knowledgeable and professional…read more The axel broke on my boat trailer half way in and out of my storage unit... it was very stuck. I was not equipped to handle the removal on my own, so I called Marty's City Auto who said they could help. Getting the boat out of the storage facility and to a safe spot for repairs was not an easy project. Ray arrived in a timely manner, came up with a game plan and we executed on it to get the job done efficiently. Would absolutely work with him again!

Sam was quick and painless! Glad to have a reliable and honest neighbor for occasional towread more

Great service and super friendly. Always remember friends if you need a tow he is the best local…read moreguy to call...

I called for a tow and he showed up within 45 mins. The only thing I forgot was to ask for a…read morereceipt. I needed that to give to my ins company. The driver was very helpful and nice. He did an excellant job and gave me a great price. Since the repair shop was closed, I got him to deliver my truck to my house. So, I will probably have to call him back when I have to have my truck towed to the shop. Hopefully, I will remember get a receipt. I just wish there was a way to send him my email address so he could email me a receipt.

Great customer service, and very reasonable price. I will definitely call them back if I need any…read moretowing service. Thank you for your service

This company is very unprofessional. They do not release your vehicle after 6pm. To hold a licence…read morewith TDLR for VSF it's a requirement to release vehicles from 8:00am-midnight Monday-Saturday with a 1hr notice if you are not 24hr. They are charging customers more days and fees by not allowing to pick up after 6pm. They are also charging a 6% fee for credit card payments which law says max is 4%. Disputing these issues led to very rude text from the company and saying my threats weren't going to change anything to go ahead and file a complaint they didn't care what TDLR says they weren't changing. So Becareful and review your information. TDLR has been notified along with other government agencies.

I called for a quote to tow my SUV from an auto shop to my home. A total distance of 2.2 miles…read more They quoted me $220.00 - WAY TOO HIGH I got it towed by another local company for 36% of that amount.