I arranged to store my stuff here sight-unseen when moving back to Texas from West Virginia. The…read moremanager (owner?) is a really nice guy, and strikes me as pretty honest and straightforward. I asked him if there'd been any flooding in the time he'd been there, and he said over several decades, there hadn't been any so far. This is good, because it's all ground-level storage. I got one of the climate-controlled 5x8 spaces, and it definitely met my needs. It was clean, cool, and mold-free. Moreover, while my car flooded twice in the last year in two different places in Houston (the airport parking lot and on my street), my stored belongings were high and dry the entire time. Check-in took a while because he writes kind of slowly, but check-out required absolutely zero effort on my part. He also has an automatic payment system, which made my life super easy; it just charged my card $55 per month. Access is by personal gate code, and then there's a door code to get into your unit's building. You supply your own lock. Be aware that they do have hours during which you cannot access your things.

They will not work with you on your during this crisis of the virus. The woman on the phone was…read morerude. She told me rent is due when it's due and so are late fees. She said they are running a business. This company is tone deaf. There is a place in hell for the owner. The letter sent dated in March. Your late were going to take possession of your property. Horriblele!,,,,, I think a business that is tone deaf during a crisis doesn't deserve to be in business. I hope this review negatively affects their business

Lake Houston Rv and Boat Storage has been reliable and stress free for me. Access is easy, the lot…read morestays clean, and I've never had any issues with security. Shoutout to Lola, she's been super helpful anytime I needed something or had a question. Good people make a big difference.

I have been using them for several years and I have always felt safe in leaving my 5th Wheel here,…read morenever worried about damage or theft. The staff has always been professional, helpful and there if needed.

Stephanie was very accommodating with meeting me on the property to look at the units. Online set…read moreup and rental was a breeze with their website. Price was in line with all storage units but this facility is brand new and you have 24/7 access which is a big plus! Highly recommend!!

I paid for a plan for a storage unit and was given one price, when I called and spoke with the…read moreagent, I asked if the price would change after a few months, that agent told me NO. However, this agent was new apparently and price does go up after one or 3 months, not sure. it doubled. Beware.

I was so very impressed with how helpful and courteous Carlos was…read more The facility is very nice, clean, easy to get in and out. If you are looking for an excellent storage place - this is it!

Easy and quick accommodations, and the service quality was great. I recommend this location for…read moreyour storage needs. All in all, I had a great experience with 6400 Self Storage. Plus, the cost value was reasonable.

The storage facility and the manager over it are very professional, and is very understanding…read morewhenever I cannot make a payment on time. An the storage units their range from extremely small two regular-sized switch not a lot of facilities have that option. Thank you so much for being so understanding

Jamie was efficient and friendly on my service of becoming a new customer at this business…read more I was on a time frame of putting things in storage. Facility has gate ,but was locked at closing. not being from here and needing a unit to get things out my current situation,it was an inconvenience not being able to get in gate. A key or code at gate wood be more efficient for those that are not from there.. but you ver all friendly staff

The lady Jamie is the most welcoming person. Always with a smile. She has made My storage time a…read morevery nice experience. Thanks Jamie Billie Aguilar

Big Tex Storage is a great storage partner and provided me with peace of mind. Nicole and Ray are…read moreprofessional, kind and on site ready to help. Convenient and hassle free. I think great pricing. I feel safe and the facility is clean. No other storage partner in Houston for me.

Excellent service, facility, and location. Convenient access hours during weekends and holidays.read more

Started off ok, then when I called to explain we needed longer storage for toys who go to children…read morein shelters around Houston, there was no care in the world. It went to 300 dollars a month for about a year with no other options given. We used a tiny space of the unit but that didn't matter to them. They didn't negotiate any other options, toys remained in the until maybe worth 300 when we were charged 300 for a year month after month. I would never give them business or recommend business again. What started out as a compassionate business quickly gave us the cold shoulder. Just sad.

awesome place, staff is Amazing! They made everything so easy, so glad I found them!read more