I understand that I was behind in my storage but after theyvalliwed me to pay on my storage which…read morewas 400 plus I paid half of it and they still sold my items. Items that were very important to me . I told them my situation and they were understandable but still sold my item those items were my life and I begged them to help save my mother's things my children's things my grandmother's things and theyvstillbsold mybitems. I'm very upset and my parents are rolling over in ther graves. I mean I cried to this lady to help me save the most important items that meant the world to me . Yes I was late but they also knew why and agreed to help me but still after I paid half of what I owed they still sold my items actually mybstorage was paid for they just need 1 month payment and they 125.00 fee I'm very upset but they in the beginning were nice enough to allow me to pay on it after I let my carnote go unpaid toboaybthem an theybstill sold my most precious items. For that I'm hurt. ​

Staff was very patient and helpful. Everyone i spoke with where very nice .The place is always…read moreclean and easy access to all units. I will recommend Extra Space Storage to friends and family.

Experience is top tier!…read more The storage site is very clean and even though on a main road, very quiet! As soon as we walked in, we were greeted with a very warm greeting by India, assistant store manager!! She was very kind, informative and made sure we got everything we needed and more!! Highly recommended this storage place for your belongings! Glad we came!! Service 100000/10

From the owner: Store your belongings at Extra Space Storage on 455 W Cedar Bayou Lynchburg Rd in Baytown, TX…read moretoday. Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, kiosk and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

My sister in law & brother rented a storage from this place and most of their things were stolen…read moreout of their interior climate controlled storage. They don't offer cameras on the inside of the storage units. The outside cameras are very poor quality. I highly suggest you think twice before you store your belongings here. Find a more reputable company for your storage needs.

This is the first time I've ever used a storage unit and this place is fantastic ... easy online…read moreprocess, easy to get to, extremely clean and they are very friendly and helpful.

Not happy with this place. My stuff has been there for a while & I recently found out that they had…read morea RAT infestation. No one bothered to call or email me to let me know. I only found out about the infestation because I had to get something from my storage unit. The minute I walked into the building it smelled so bad!!! I open my storage unit & see a freaking DEAD rat stuck on the floor. I am very disappointed. I know my stuff is ruined. And all I get from the guy that sits in the front is for me to make a claim. I'm disgusted. The worst part is that if you don't go to your unit that often you will never know. Meanwhile, you're things are damaged by these nasty creatures.

Please stay away from this storage place I had to throw away most on my things. It's been months…read morenow I'm contacting the office and nobody haven't contact me yet. I had insurance on the storage unit still no one have contacted me.

The staff has been very friendly and helpful whenever we've needed anything stored. Have zero…read morecomplaints whatsoever.

Very helpful office staff. Rented several times and happy with the price and units also.read more

Jamie was efficient and friendly on my service of becoming a new customer at this business…read more I was on a time frame of putting things in storage. Facility has gate ,but was locked at closing. not being from here and needing a unit to get things out my current situation,it was an inconvenience not being able to get in gate. A key or code at gate wood be more efficient for those that are not from there.. but you ver all friendly staff

The lady Jamie is the most welcoming person. Always with a smile. She has made My storage time a…read morevery nice experience. Thanks Jamie Billie Aguilar