Every single staff member of this office it's extremely professional, respectful, got i'll stand…read morethe work, ethics, Big customer service it's outstanding plus everybody there is really nice. They treat you love and respect they tried to come for you the most possible they can they listen to you. They understand your pain and they don't make you feel like whiner or you're faking it or . They knew came to help you with any need or any errands you need to do or any paperwork they need to fill out for on top of that too. And they check you after they do something to you. Like put any court shots or gel shots. Is it going to surgery? They constantly call you to check on you and see how you're doing. See something if you have any questions or you scare or have anxiety. They talk to you explaining things with most detailed you why every step needs to be done. makes me felt better and safe. call you and text you to remind you when you have an appointment so you don't forget and if you do they contact you so you reschedule don't get mad about it. I've been in a lot of orthopedic doctors in my life. Trust me, and most of them deny me cortisone shot treatment because they told me I was too young. I started this journey with my issue at 36 years old. some doctors don't even wanna bother. Did you do some at least check them. They was You are so and painful. I almost up until my wife told me about this place and she make an appointment for me and took me. This was the first place who listen to me they check me and told me I guess if you are twice and I need knee replacement surgery on both of my knee and told me I guess if you are and I need knee replacement surgery on both of my knees nothing I could do about it. I'm so grateful I found this place and be too where you go there

I recently had knee (Dr. O'sullivan) and shoulder (Dr Luber) replacements with New England…read moreOrthopedic Surgeons. I have heard of excellent results with other surgeons at NEOS but these two professionals and Dr. Aljazar, the anesthesiologist, deserve your trust. I had no complications and friends were surprised at how quickly I healed. One post op program sends a survey to check on you, which is an efficient way to communicate. They follow up immediately with a call if there are issues to discuss. All in all a very good experience.

A really great facility to have surgery at. I was there for shoulder surgery end of November, with…read moreJennie Garver as the surgeon. The entire staff is professional, warm and empathetic. I felt well informed and like I was in good hands. All went well, and I was home the same day.

From the time you walk in until you leave, everyone is friendly, helpful & encouraging. This is my…read more2nd time in 2 years and I would highly recommend them. Thanks Donna, Brian, Jen, Karen & all the support staff!

What a special team of therapists ,each friendly, knowledgeable and considerate. A special shout…read moreout to Alex and Karen as they were the two who I had most frequently worked with. Even the administrative staff makes it a quick check in process and the dwelling is always clean. I have been to other PT businesses and did not have the same interactions with each of my therapists. Here ATI was able to identify the areas of concern quickly (understanding my MS limitations) and focus on them with multiple exercises. They always made me feel positive about my time and myself with them even though I may have gotten frustrated with myself. I know where I'll be going in the future if need be. Thanks to all!!! Barb Caracciolo

I have not been to this practice but while looking for new PCP came across this on Yelp. I called…read morethe number listed merely to ask if they are part of the Baystate Health System. No one answers the phone, just voice mail. If you wanted to become a new patient, you apparently have to download a form online or go directly to the office and pick up a form. To me, a very odd way to do things. I'll look elsewhere.

I am posting this on behalf of my elderly father, who doesn't do Yelp, but still has strong…read moreopinions about the quality of care he has received from this office. Dr. Fanti has been my dad's primary care doctor for at least five years and before Dr. Fanti came on to the practice, Dr. Egelhofer was his doctor. They've both been great and so has the entire practice. They are extremely patient with my dad and me, his caretaker, and always get back to us with answers to any questions we have. Dad also appreciates the extra service they have where someone checks in with him via telephone once a month to see how he's doing and then reports to Dr. Fanti. Dad feels very well taken care of and I agree with that assessment. Good folks, great service.

The staff at this Practice has been wonderful to deal with and on the ball. In particular, my PCP…read moreis excellent! Knowledgable, kind, thoughful and thorough. I know I am in excellent hands with her and I'm very grateful. My only frustration is thrying to reach someone by phone. It is rarely if ever answered, which can delay making appointments and questions being answered.

This place is great! Everyone is nice and helpful. The doctor I had was truly amazing. I had asked…read morehim that I wanted blood work done and he made it happen without disregarding me like the nurse from John P Musante Health Center did (located at 70 Boltwood Walk Amherst, MA). He would explain everything in detail and he would even go over my tests with me and explain the results. I like how there's an in house lab here so you can get your blood work done there. It was easy to make an appt here. A nice little doctors' office!!!

I have been going to this group for years. The doctors and PAs are wonderful. They are concerned…read moreand listen to what you have to say. The receptionist have always been pleasant and helpful.

The office is up elevator, to the right of optometry, like right next to it. I walked by it twice…read morebefore I noticed the door, lol. It was my first visit and it went fairly quick. There was a TV and magazines to keep you entertained until you were checked-in. Once they were ready for you, you were transferred to the waiting room inside. There were also magazines in there, as well as a play area for kids. There is a restroom in there, if you were looking for one like I was. I was later taken into a small room where they did my vitals. Once completed, I waited for my doctor in my designated room. The visit was quick and to the point. The doctor was extremely friendly. The one thing that I didn't really like was how thin the walls were, you could honestly hear everything that is going on in the next room. It made me feel a little uncomfortable. Aside from that, it was pleasant. Everyone was nice and helpful.

I've been going here for 2 years now and I've never been disappointed! All 3 chiropractors are…read moreamazing! Equally beneficial in their own different style and way! They have helped me so much with my migraines and have also suggested different exercises and natural herbs to help ease the pain. Highly recommend them. They are so sweet, caring, and wonderful individuals as well. You will not be disappointed with any of the chiropractors there.

So I've waited a year to make this review, I scheduled an appointment with Dr. Michael when I…read morearrived at my appointment and I was led into the back I was informed that Dr. Michael was not in that day. I was told Dr. Payton would be filling in for his father, I went to the chiropractor because two years prior I had a minor scapular tear that did not need surgery and with my work and going to the gym I have built a lot of muscle and repaired the minor tear in my shoulder but with building muscle and losing muscle I felt some tightness in my back and shoulder areas so I went to the chiropractor to get adjusted an decompressed. I am a 35-year-old male 6'2" have been an athlete my whole life an my job is very physical so I carry a lot of muscle naturally, I was kind of weary because I picked this chiropractor because of his experience and ratings even though I went against my judgment I allowed Dr. Peyton (less experienced son) to do my intake he recommended that we did a small adjustment to get to the point he tried to crack my neck by violently wiping my neck three times in the same direction which did not feel good he persisted that its normal and the following days later I went to my doctor due to pain and he told me I had a herniated disc torn muscles which was causing numbness in my left arm I have some of the best healthcare money can buy and because of my age multiple doctors said that it would heal over time with rest. But this adjustment left me rolling around in pain in bed for 4 months, having to do neck decompression stretch's an neck workouts an ultimately having to start rehabilitation all over again. I did not pro-sue this family chiropractic business legally for damages an will not I take 100% liability for not speaking up an rescheduling when Dr. Micheal would have been available. ONLY YOU KNOW HOW YOUR BODY IS FEELING DONT FIX WHATS NOT BROKEN Sincerely your neighbor...

This place is very nice and helpful if you are having any chiropractic issues. I am visiting from…read moreout of town and they were able to squeeze me in to help alleviate some pain I was in. My doctor at home was unable to see me before my trip and they kindly saw me. They are affordable if you need to pay out of pocket for service. Very happy with my service. If your in need of chiropractic relief check them out ask questions to see if they work for you.

The physical practitioners at Aegis are excellent. The administrative staff, not so much. In order…read moreto best help their clients -- particularly given the fact that people who seek physical therapy are quite literally in pain -- they are going to need to improve their system both technologically and interpersonally.