Group practice several physicians. Receptionist was friendly. Our visit went well one other person…read morein the waiting area. This is our first visit I'll review how the visit with the DR. Later.

I am a year late in writing this review, but not in the sentiment that goes behind it…read more I had a giant herniated disc; "giant" being a clinical term for a lot and really really bad. After some time already spent in the hospital after my entire body just sort of locked up, I found myself confined to bed, a wheelchair, and, on a good day, a walker. I was also opened to risk for loss of all kinds of other functions which I won't get into. What I hear is often a 2 hour in and out sort of surgery, for me, was almost six hours with a three day observation stay after and it was successful. Although I am still building back muscle strength etc, my ability to walk increased tremendously overnight. As a person faced with a potential reality of life in a wheelchair and a bag strapped to my leg, I can say I have a new appreciation for my mobility. Last Saturday I was out dancing - in heels. Dr. Pennings, however, is more than a skilled surgeon. He is a charming human being. His bedside manner is comforting and reassuring and his staff and associates are also very knowledgable and capable. I sincerely hope you never have the need for Dr. Pennings services, but, if you do, I couldn't possibly recommend him more highly than I already do.

Dr Pennings is a talented surgeon and has an incredible bedside manner. I had anterior spinal…read moresurgery in January and feel great now.

Leslie Lyness is absolutely horrible! I have never been treated so bad…read more We were treated so bad that we filed a grievance with our insurance company, The Department of Health and Human Services, and The Commonwealth of Massachusetts Board of Registration in Medicine. I am also writing as many bad reviews as I can about this despicable person. I have no idea what we did to deserve the wrath of Leslie, but I refuse to sit back and let you treat anyone as bad as you treated us. She's cruel, condescending and just plain mean. There are enough rotten people in this world, we went to this fool for help and we were treated like filth.

I see that there are a lot of not so good reviews for this place but my experience here was great…read moreand even in the past, was great. I have been here a handful of times for my children. For me it's a hike. It's about 1 hour away. But this place by far exceeds Harrington Hospital in Southbridge Ma. Upon entering the building was noticeably very clean for such a busy public place. I couldn't believe my eyes. The staff here is friendly and they made a great team. Upon entering the Children's ER everyone that came in to help out our boy was amazing at listening to what we had to say. They all communicated well. They worked together great as a team. They were much faster than I've ever seen in any ER. They actually had empathy for my child and worked hard to get him comfortable. Each doctor that we saw was right on it. We are on night two of my son being hospitalized and still we are impressed with the care we are getting. I will update here if need be. But where we live in the sturbridge area, Southbridge's Harrington Hospital is Rubbish. Apples and oranges. We're very pleased with Baystate children's hospital so far!! Updating nearly a month later: Still we are so pleased with the service we got. My son had 2 follow-ups with another doctor not on campus of the hospital and the care my son received was fantastic. The doctor explained everything to my husband and didn't leave us with any question.

They helped us with my little girl when she needed them. She made friends with all the nurses and…read moredoctors while we stayed a week there. Deffinately would recommend them for children emergency and health care.

Dr. Melchionna is the most amazing neurologist! I have never met a kinder doctor. He diagnosed me…read morewith multiple sclerosis in 2006 and has been there to make sure I am doing well. He takes the time in a visit to listen and to understand your needs!

I came into the emergency room on Monday and I'm still here despite being admitted and without food…read moreor drink for the same length of time. You deserve better. This is a place to skip.

Heart failure. I spent the first 24 plus hours on a cot in the hallway of the ER. I was refused my…read moreneeded medication ( nebulizer for my breathing) because as they said they could not give it to me as I was not in a room . I had difficulty trying to flag a person down in order to get to the bathroom. After I finally got to a room I had to be moved. They had brought a patient in who was positive for COVID. I also had to ask for the welcoming package soap wash cloth etc. When it was time to be discharged I told them I could get a ride home the following morning but that was not fast enough for them. They ordered an ambulance service to bring me home without pre approval . This caused more billing problems. All in all I would say this was not one if better stays there