After a prolonged debate, i will acknowledge that Bayshore finally sent the insurance check. 1. Once the community relations team got involved, there was much better communication. Enough communication made the horrible experience overall, at least just bad. 2. The company has way too many rules. Their crew was rude and frankly I am disappointed overall. But they did promise to get the check to me. That they delivered. read more

This was the worst moving experience I have ever had, The company sent three movers--although they said they would send four. They were rude, condescending, and nasty. They did a terrible job moving our belongings, and they lost many valuables. Although they refunded a portion of our money, they are awful movers. I would not recommend them for anything. They're nasty, and they appear to not care. read more

We had a great experience with Bayshore when our daughter moved from Delaware to Seattle. They were in great communication and Dave (the mover) was fantastic from the time he met us in Delaware to move her to when he arrived to Seattle. They also moved a car and that also went seamlessly. Nothing was broken and everything put together once arrived. We highly recommend Bayshore. read more

Bayshore was suggested from our real estate agent for a quick settlement of a property. We had to move eight items in a couple of weeks, and we needed a mover, pronto! The real estate agent called them for us, and Bayshore got into contact with us immediately. Tim and Greg were our movers. They did a phenomenal quick job, and did not damage a piece of furniture. Everyone I dealt with at Bayshore by phone were very nice. They even had a person check to after the move for our feedback. Tip your moving people, and tip them well if the do a phenomenal job like Tim and Greg. Keep the excellent employees with the company that you are going to call on the future! read more

The packing crew stole several of my things they were supposed to pack including my electronic equipment packing it in original boxes that I only found out months later were empty and filled with tissue paper. The frontline office people are difficult to work with and untrustworthy. Bill is the one who coordinated this. Allied was even worse trying to recover money after this team stole from me. Use these people at your own discretion! read more

Absolutely the Worst I used the company to move from Pennsylvania to Connecticut. Per the manager's suggestion, I got two storage units. Items were labeled and numerous discussions had with the entire team on the plan and where things were to go. EVERYTHING has been piled into one unit minus approximately 10 items. My belongings are piled so high I cannot access anything. I am a 71 year old widow and have NO idea how get my items out. The boxes I have seen are crushed. The manger Bill Haywood was unsympathetic and honestly didn't care. Now and I stuck paying for two units because it is physically impossible for me to start moving items myself. Do not hire them. *Each unit is a 10'x20' read more

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I just completed a move from NJ to VA and the team at Bayshore and Moving did a great job. From Bill in sales, who actually visited in person (versus zoom calls or just describing rooms with other carriers, to Joannie in operations who communicated every step and answered all my questions, and finally to the team that packed, moved and unloaded my items, things went great with no surprises. No extra charges and no problems. In fact, the move actually came down in price as the team used less packing materials than expected. Great experience for me. Thank you Bayshore Moving and Storage read more

Baltimore, MD to Brooklyn, NY It was great to meet with Sales Rep Bill Haywood for our move survey and cost estimate. Bill's follow up after survey, Joannie's Customer Service communications before & during the move, and post-move follow up were timely and much appreciated. Van operator Laroi (sp?) & helper were so polite, patient, and pleasant to work with. The took exceedingly good care of our belongings. All went well. No damage, no missing items. The MSS 3rd party origin/destination crews were right on time and did a great job crating/uncrating our marble top. Excellent move. Definitely recommend Bayshore/Allied! read more

Where do I start? They said we needed a large truck but on moving day, they came with a medium truck and a little Uhaul! When they arrived at our new house, they had transferred all the stuff from the Uhaul to another truck, so they weren't that same trucks they packed our stuff into. They damaged our wall and broke some parts of our exercise equipment when they delivered it to the 2nd floor but the driver claimed they never brought it up to the 2nd floor and that he would mail us one of the missing parts (that he supposedly found in his truck). They lost 12 boxes (hmm, could it've been when they moved our stuff to a different truck somewhere before delivery?), damaged multiple items, and now are low balling us on damages and basically denying all missing items. Stay away, far away! read more

I highly recommend Bayshore Moving. Everyone was so friendly and helpful from my first call to my belongings being delivered. The movers were prompt and careful while loading the truck with my things. The office was such a pleasure to deal with thru the entire move. The cost of the move was very reasonable. If you are looking for a wonderful company to book for your move, look no further than Bayshore Moving. read more

I had my doubts as my timeline was compressed. The company was responsive and ensured the entire crew had a shared understanding of the urgency and timeline. The entire team exceeded my expectations, they were prompt, courteous, and professional on all aspects. For any future moves I would definitely recommend them to anyone in or out military moves. Diana and her crew were very fast and efficient. Scott the driver and his crew that loaded were fast and cautious our Household goods. read more

DO NOT USE BAYSHORE! DO NOT TRUST BILL HAYWOOD! I had the worst experience moving with Bayshore and dealing with Bill Haywood. I have moved across the country 4 times, and this was undoubtedly the worst and most stressful moving experience of my life. Below is my experience: My move was confirmed to pack on a Tuesday and move the following day. Even though Bayshore called me 3 times to confirm my move, I found myself waiting for 2 hours after the confirmed showtime on pack day. After calling, I could not get any help from their support; they had no idea what was going on. So, I sat in my apartment on my moving day with no update or solution. Finally, 6 hours later, they called me and said they would pack the following day. Knowing they would be unable to pack and move in a single day, I had to scramble to purchase & procure boxes and supplies to pack about half my apartment myself. Finally, after persisting 5 times with customer support, they confirmed a larger team the following day. My wife and I stayed up till 2am packing what we could, and the next day the packers and movers were barely able to finish on time (even with half the apartment already packed). A week later, when the invoice was sent, I called Bill for an explanation and breakdown of the costs. He was unable to speak to the contract, completely blew me off, and sent me an outdated contract that was incorrect. After calling him back, he proceeded to argue with me and still could not explain the invoice because again, he was looking at an outdated copy. Finally, 2 days later, someone else was able to send me the most up-to-date contract and invoice for the move. Quite frankly, Bill Haywood is a slimy used car salesman in my opinion. When my stuff arrived at my new destination, I had issues again. The driver was 1.5 hours late from his confirmed time. Then, he parked his massive 18-wheel truck on our narrow street and informed me the movers would show up in 15 minutes. They finally showed up 2.5 hours later. He never moved his truck and created problems on the street. Again, customer service was unhelpful delay after delay, and they could not provide me with any updates and solutions. Finally, the movers showed up and started 4 hours later than planned. Do yourself a favor, DO NOT book with Bill Haywood or Bayshore. read more

Two of the movers that moved my furniture were extremely arrogant in spite of the fact that I went of my way to run out and buy them lunch the day of the move and paid for it myself. They damaged a number of my items and the compensation provided by their insurance was completely inadequate and the claim took forever to get processed. I recommend using this firm at your own peril. There has to be better movers out there. I would never use this Company again. The insurance provider that they use (Southland Services) is horrible to deal with. read more

When the rep doesn't call or show up for an estimate is a sure sign that the rest of the process will not go well. Don't bother calling them read more

Bayshore moved us across 4 state lines. It was truly a long distance move. The entire process from the estimate, packing and delivery (set up included) went extremely well. Each step of the way happended according to the timeline that we contracted for. The staff that did the packing and move were 100% professional and courteous. They did everything that we asked them to do in a friendly and professional manner. The office staff kept in touch with us from the time of the estimate, throughout the move and after the move to ensure that we were satisfied. Based on our experience with Bayshore we would highly recommend them and we would use them again. read more

Worth every penny. Every step of the way was led by professionals - the estimate process, logistics planning, packing, loading and unloading. They were always available for questions. We moved from Milton, DE to Ithaca,NY in January 2022 - middle of winter, snow on ground when we arrived in Ithaca. Nothing was damaged, the packing was beautiful, nothing lost, efficient, safe and courteous minded people. Thank you to this highly skilled team. We absolutely recommend Bayshore Moving- Allied Van Lines. They felt local and yet had all of the expertise and backing of the big, national company. We couldn't have imagined the stress this decision eliminated! read more

The worst, lost boxes, furniture damaged . Very unorganized and good luck finding your missing boxes or getting money back on damaged good. I would not use or recommend. read more

I only put one star cause ZERO STARS is not an option. to say that I'm disappointed is an understatement!! I've moved about 6 times in my life and I have packed each time. I HAVE NEVER BROKEN ANYTHING. . Bit, that's not even everything. let's start with them calling saying well it's actually going to be more then you expected. that was not before, but after things were on truck and they left. then office people called. Now, my husband said fine. I would not, but once they delivered ( mind you I put breakable/fragile all over the boxes. the damage to almost every box was disgusting!!! I'm not even half way through unpacking and the amount of things broken are irreplaceable!!! my grandma that's passed, it's all her stuff. the stuff I packed the BEST. but unfortunately, when whole boxes are crushed, boxes so crushed that they broke in the middle, it's disgusting. the ONLY thing I can say nice is the driver was a good man. If YOU VALUE YOUR BELONGINGS DO NOT CHOOSE THEM. read more

Bayshore was excellent and would highly rate them. They made the move process seamless from the price quote, to the delivery of my items. The moving team was very courteous and professional. They took the measures to property wrap the furniture to protect it. We had NO damage, because of the precautions they took. Their pricing was also very reasonable. read more

Hiring Bayshore through Allied was the best decision for our PA to FL move! Bayshore provided a communication point of contact, Joannie, who provided timely communication throughout the whole process. I wish the rest of the move went as easy as it did with Bayshore and Allied. Hesitant? Don't be give them a call! I'm really glad I did! read more

Bayshore did an amazing job of moving our daughter's furniture and things from our house in Spring, TX to her new apartment in Alexandria, VA. I called Bayshore while I was in NJ moving our son out of his dorm room in PA. I spoke with Bill. He helped me make all of the arrangements, and quoted me a price, just by seeing photos of items I had on my phone. Roy and Gene showed up at our house, loaded their truck, and got all of our daughter's belongings to VA, while texting and calling us with updates along the way. Our daughter was thrilled with them as well. Debbie, who works from DE, constantly checked on me to see how things were going with the move. Our family doesn't do anything the easy way but Bayshore makes it all as easy for us as possible. This was our second move with them. I wouldn't use anyone else. Dawn S. read more

Mark Allgaier the Allied Bayshore salesman told us to Trust Allied they do things the right way...he lied! We bought good solid Amish handmade furniture and then Allied Destroyed Everything we own including our Home from stem to stern and did not even deliver all of our belongings, they called them "Missing" . Our "Moving Crew" of Monsters showed up at 1:30 p.m. not the 8AM we were scheduled to start. They showed up wearing sweats & shower shoes not the "UNIFORMED PROFESSIONAL MOVERS" we were promised. Some of them were even face timing with girlfriends while carrying our boxes with one hand. There were even items that we paid extra to have specially crated by them and they still damaged those items. We didn't stand a chance! read more

BE WARNED! Bayshore and ALLIED misled and cost me during my move at every phase of the process. Movers were supposed to arrive two days in advance to pack, then show up to pack. All of this was supposed to be planned in advance. When I finally got in touch with my move coordinator Anthony Couch (which was difficult to say the least), he could give me no information on scheduling. The movers ended up never showing up to pack a day in advance as they were supposed to, and did everything the day we were supposed to be packed up and moved out. What should have been a process that was done at 11am took until 5pm. On top of this, my car which was supposed to be moved wasn't picked up until a day and a half after the supposed pick up time, which, again, was never coordinated with me. On top of all this, the extra care package which was sold to by Bayshore and Allied, was supposed to cover damage. Low and behold, my 65" TV was broken during the move, and when I went to file the claim Charleen Turkette the claims manager is attempting to refute the claim since it involves electronics- EVEN THOUGH, ALLIED OWN WEBSITE lists a tv as an example of an item covered under this type of protection. All in all, I was screwed out of at least half of the services I paid for and now will be forced to used litigation to recoup the loses on my television. Use at your own risk. read more

I'm having a terrible experience with these movers. It started good, the packers and movers were nice. HOWEVER I am still missing items, and had damages to fragile frames, family pictures, furniture, and damages to the house (wall) from moving. When it came down to filling a claim, they said its past the 30 day deadline to claim damages (per PA law). According to their records, we missed the deadline by 3 days. 3 DAYS?!!! They already got paid, they don't care. Companies like this don't care about customers. My argument is that I still have items missing which they can't find (and its happened to them before), so how is shipping is complete? This company doesn't understand the end customer, they have received their money and are using statutes in their contract that release them from liability. I am still going back and forth with them, I just want my stuff replaced and damages resolved, but they refuse to do anything about it. I URGE and WARN customers to please see through this friendly facade and read every fine print and don't take the risk with a company like this. It's not worth the stress and aggravation it has put upon my family. read more

I am really baffled by the negative reviews. All I can figure is that it must be a geographic thing: which local office is used. We used Allied/Bayshore out of Delaware and could not have asked for better service from start to finish. We received emails at every step of the process. We did our packing and they arrived on time to load the van. The crew of three was great. They were careful, professional, personable and knew what they were doing. Everything was wrapped in movers blankets and /or shrink wrap. Upon arrival, some things had extra layers of protection (cardboard for example and more plastic and tape) added before the van was loaded for the drive to us. Our things were in storage for just over 2 months and arrived in perfect condition. We had one large painting crated (they built the crate ) and they did a great job on both ends. The delivery crew was also exceptional and very professional. They had to unload in the rain and we were the only ones complaining about the rain! They never even mentioned it. We seriously don't have one complaint. We had high expectations based upon the upfront 'pitch' and promises made and they far exceeded in every category. Thanks to all of the guys involved. read more

Finding a cross country mover is one of the most challenging parts of the moving experience. The reviews online are all horrible and you get bombarded with tales of missing furniture, theft, and accidents. I crossed my fingers and picked Bayshore/Allied for our cross country move from DC to CA. With the sole exception of them getting stuck in traffic trying to get to my downtown condo for the pick-up time, the process was super easy. They were professional, took great care in packing, and our driver was easy to get ahold of to schedule the drop off (into a storage unit). Nothing missing, nothing major broken. Price was reasonable and we were able to get it reimbursed from an employer (proper paperwork was provided by Bayshore). read more

BEWARE OF THIS COMPANY. They tell you one thing and do another. They don't communicate with you, they overcharge for awful service. They are more worries about getting more shipments booked then taking care of their current clients needs. My wife and I moved into our new home with our 5 month old son. We notified this company of our closing date well in advance, they had our belongings in storage and it doesn't look like we will get our belongings well after close. So my wife, 5 month old son and I have to live in a house with nothing because this company cares more about its pockets then their customers. 25K dollars later and a headache, the so called director of customer service calls me to give me multiple excuses as to why they suck. I will never use this company again and want to make sure people don't make the same mistake I did. Never was this communicated to me when we met with our salesperson, very deceptive practice. Shame on you! read more

Jeff & Debbie & the Atlanta team were on-time and did a phenomenal job delivering our belongings, which were an entire truck. They were very pleasant and respectful to work with. Not a single item was broken! Our move coordinator Laurie was very responsive to our questions. She even checked in during the move. I highly recommend Bayshore for storage and long-distance moves! read more

This was the worst moving experience of the 20 plus years I have moved cross country. This company lacks the honesty and integrity to move your personal items. I would highly recommend using a more reputable mover than Bayshore Allied. read more

I will never use this company again. The crew was horrible, they did so much damage, even breaking a window! Seven months later, I am still fighting to have my damages repaired. Do yourself a favor and steer clear! read more

Bayshore was very helpful and communicated with me well. I was concerned about the timeline of delivery of my items (moved across country) and they were honest and communicative throughout the entire process. My shipment arrived a day early and I was able to schedule my move in for the next day. Great staff to work with! read more

Bayshore was prompt, courteous, easy to work with and kept us informed every step of the way. The move itself was very professional, and the company kept to the exact schedule . I could not have asked for a better move and recommend them highly read more

We used Bayshore for a local move (3.9 miles). Our team actually made the whole experience a pleasure! Always trying to make the move as easy as possible. I should add the weather the day we moved was a down pour-great effort was taken to protect our house and furnishings. I have only high praise for Bayshore! Professionals! read more

Update - Allied FINALLY settled the moving nightmare 11 months after the fact we finally got paid for all of the damages that occurred at the hands of this horrible company. Only after I filed a complaint with the Better Business Bureau. The company would not return phone calls or emails and wouldn't finalize the open claims. The most shady company I have ever dealt with. Almost $20k worth of damage and or lost items that never showed up!! This was the biggest nightmare I have ever had to deal with. read more

Bayshore did a great job with our same day move. They came out to our house a couple of weeks before and took inventory of what we had to be moved and gave us the quote right on the spot. They called and checked in with us before the move to make sure we were prepared. The day of the move, three friendly and hard working men took great care with our belongings. They loaded all of our items from a 4 bedroom house carefully and with a smile on their face! They then turned around and unloaded the items into a second floor apartment. I know they had to have been exhausted but they laughed and smiled every step of the way and even offered advice on where to place the furniture! This is our second time using Bayshore and we highly recommend them! read more

We moved from Philadelphia to Palm Springs in December and we could not be happier that we chose Bayshore to provide their expertise. Not only did they give us cartons, tape and wrapping paper they handled our belongings with great care. John, our driver is the best friend you could hope for. The delivery was a little late but that was due to snow conditions in the east and Midwest. Moving across country is difficult enough for seniors but Bayshore did all they could to help alleviate the stress. Every piece that needed it was taken apart and placed back intact to our satisfaction. Our furnishings were picked up by John and his crew in Lafayette Hill Pa. and he was the one to drive out and met us in La Quinta. His truck was an Allied Van Lines big orange trailer with 4 other loads to deal with but ours was the first to come off. I would recommend Bayshore and Allied to anyone needing highly qualified movers. read more

I used this company for a move from DE to FL. I had read so many horror stories about movers that I was nervous and expected the worst. After it was all over, my experience was actually the best! They were so friendly and helpful from my first experience when John Seibert came out to give me an estimate to the free boxes they offered and up to when the movers brought in the last box. I couldn't have asked for it to go more smoothly. The movers even made it to my destination well before they originally told me. And all valued possessions were present and accounted for! read more

I'm starting this review mid-move, so I hope I don't have to revise it, but so far, so good! The packers arrived a little past promised time, but not much. They seemed to do a wonderful job! Didn't miss anything, asked pertinent questions and worked steadily. Bill, our salesman, stopped by to check things out (as he did day of move!), but they had things well in hand. They were company packers & took pride in their work Next day, movers came as promised and also did a wonderful job on our 4 bedroom house. We'd lived there for 28 yrs so had a lot of stuff! Bayshore is an agent of Allied and used an Allied truck, as well as Bayshore movers, no contracted out people. The driver will be taking our stuff to Vegas and has a crew there that is supposed to be very reputable, also, but that we'll wait and see. All in all, move is going along better than expected! Hoping for the best in Las Vegas, but definitely so far, so good. I read all the VERY bad reviews on movers, but nothing to complain about, so far (all fingers crossed!) They promised next Tues or Wed delivery & driver fully expects to meet that - hopeful Tues if weather holds read more

Professional service. Quality staff. Excellent follow up. My fifth move. They were the best of all five movers that I have employed.

A few things to know about Bayshore of DE, an agent of Allied Van Lines. They have an internal policy where it is perfectly acceptable to split your household goods into multiple shipments if it won't fit on the same truck. They told me my shipment would be delivered on a certain date and never mentioned that they were leaving quite a bit of my items behind. The driver called me. I then left 6+ messages and sent email for multiple people at Bayshore. I couldn't get a call back until I had Allied Corporate intervene. They repacked boxes that I packed so more would fit on the truck. I packed the items the way I did for a reason. Now I have about $500 worth of drycleaning to do as my work clothes are wrinkled. I paid Bayshore to pack vases, glass, and pictures. They didn't pack the vases. Here is the quote from Jesse Mitchell "In reference to the vases, our local Driver in his professional opinion thought wrapping in the international wrap , plus marking them would had been the best method for these items to be moved. Thus why they were not packed." Hmmm.... Jesse must be referring to the professional packing with the most up to date methods that is mentioned on Allied's website. I personally reviewed the packing with the estimator and the packer. How can you possibly think wrapping a vase in paper is a good way to ship them across country? Both vases are broken. They also didn't pack one of the pictures. I don't know what else is broken. It hasn't arrived yet. When my shipment was being delivered, Matt Larmore and Jesse Mitchell were playing games. Matt was on the phone with me telling me how he wasn't going to be non-communicative. He wasn't going to "run from the problem". Every other sentence was that they wanted payment. The amount of the payment changed from 50% to 75% to 90%. They wanted to be paid based on the shipment weight being delivered however, the percentage changed throughout the day. Meanwhile, Jesse contacted the driver at least three times and told them to "take a break" which was a tactic to put pressure on me to pay for the move. I indicated to Allied corporate that I wanted an itemization of the bill on Thursday. On Friday, after telling me that I didn't need to deal with Bayshore any longer and Allied would be the intermediary, they replied saying I had to get the billing itemization from Allied. It was roughly 8:30am. They copied Bayshore. No reply until I emailed at approximately 4:30pm that it was time for a new approach and my working through this with them wasn't working. Bayshore wasn't responding. They hadn't responded since Tuesday even though I sent messages. I'd been requesting an inventory of what was at the warehouse for a week...nothing. So much for Matt Larmore not running from the issue. Shortly after 5pm, I got an itemization from Jesse Mitchell which of course was more of an invoice for the balance of the estimate. The saga isn't over....Beware of Bayshore of DE - Allied Van Lines. I still don't have all of my goods but Bayshore has told me repeatedly, they must be paid. They've received the bulk of the payment as they hold your items hostage and use unethical tactics to obtain payment. read more