They are the tech company to go to. I have used them for repairs on my computers and they always…read morefast and dependable.

Discussed m issues, was told consultation is 2 hrs at $125/hour upfront. We set time to meet, when…read morehe came we discussed steps moving forward,I told him I already tried many types of wireless cameras over 20yr period this has gone on it does 't stop these people from getting in my home, hacking WiFi, devices, etc. I had to start fresh, buy all new. I needed a wired system. He told me no problem, not to worry he knew what he was doing & he would help me regain control of my digital life, he'd come early to set up the whole thing , attach a commercial thread to my router, which would make things even more secure, he looked around my home, showed where things would be, & that took approx 30 min, then he proceeded to tell me cost would be 4850 for what I was going to get, I was also supposed to buy new phone, new service, & pay if I needed monitoring, i'm a senior on disability That amount of money was hard to gather. Aleady under extreme stress I wanted to trust him. I assumed I'd pay for consultation, we'd go over what was going to be done sign a contract and give half down, he said he'd go home, come up with a plan & needed payment in full. I have to say he worked on that for approximately 45 minutes to an hour. He definitely wanted his $ unfortunately we couldnt get more than 2500 on cr card as he was going thru website. When he came back I gave him the balance of 2350, I asked that he deposit it Monday, but he went straight to the bank I found out later. Brad came late mornin, not early, I had to even call to ask if he was still coming. He showed up with a ring, motion, dual light camera for the back & a commercial thread ubiquitous dream 7, I told him I didn't want wireless cameras He said trust me, but I also thought that he was putting in the whole security system He never showed me how to use equipment never left manuals or boxes. He connected the thread to my old hacked router, I told him I had a new router sent to be used with that, he said oh well you reset this so it should be fine. I realized he was not listening to me. This is something Ive been going through for 20 years I have tried everything. Nothing was really discussed with me it was more that he had a plan & put it in motion, regardless of what I said, and if it was going to benefit me or not. That took all of about 45 minutes. I asked where the rest of the system is, he said that he's waiting for it to come in, he'd be back. I had to call him to let him know that as soon as he left, the camera was acting different each and every time I would go outside, I told him he left 2 expensive toys for them to play with that this was not going to work. He pretty much ignored me a lot when I would text him I would get dismissed and I didn't appreciate that I felt like this was not a good way to do business I would call for updates 2 days later hes ready to set up the rest of the system. I told him this was not what we discussed. It's not what I wanted. I didn't think the equip was going to work they had time to play.I thought he knew better but he didn't. I told him this was not gonna work out & I would pay him for his time which at the very most at my house was three hours. But I told him I would pay him 1500 but I would like the rest of my money back. He said you can keep 2 pcs of equipthat is $600. Yet I had no boxes, manual no way to use them or send them back. Long story short he told me. He decided he was owed 2850 , I said absolutely not! To this day I don't have my $ manuals boxes, nor does he respond. He ripped me off and didn't think twice about the bind he left me in. Get a contract he's in it for the money and I'm sure he sets everybody up with the same stuff nothing different. It's all he knows. He's a con artist and a scammer!!! the two pieces of equipment are not worth 600. The thread is almost 279 if that's what he paid for it but the ring light is only $130 so I got ripped off plus the amount of time he says he worked on it at home. it's not like he he's an engineer & had to sit down & draw a plan, he came here & put in a camera at the light switch and plugged in a thread at the router didn't take much thought yet he kept 2/3 of the amount of money for the full cost of the project. I don't feel he put any thought into this. He treated me as any other customer only with less respect, kept the majority of the money for the project, leaving me to still fend for myself with equipment that he put up and I told him not to because they were gonna get infected with Malware, which they did. he does not return calls. He doesnt advise if he's going to be late. He shows up at his con-venience, he didnt follow through with plans discussed. he talks a good game, but doesn't know anymore than your average person who knows anything about computers he surely didn't no more than I did. Make sure you get a contract.Do not give him more than half down. attorney general is investigating him trying to help get my $ back, they say he's ascam