We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

Service was fast and easy I only needed one window pane replaced. Was surprised they came out just…read morefor that. Pricing was high but that's what you can expect these days. It was a lot cheaper than replacing an entire window or multiple windows as some companies only come out if you buy a whole new set. Window pane still holds.

MDR Build recently completed a multi-phase renovation project for my home - a crumbling deck, aging…read morecountertops, cracked tile due to cracked basement floor, decrepit old shower and vanity, and fog-filled builder grade windows. End result? - beautiful high quality deck, countertops and backsplash, windows, shower, vanity, and fog-free windows that have reduced exterior noise and reduced our utility bills. My number one positive about the experience is the quality of products MDR Build uses. The second is communication - if MDR says they will email you a bid within 24 hours, they do it! There were bumps along the way - weather, product availability, and a brief delay due to installation crew availability. MDR kept me informed throughout the entire process and quickly addressed issues that arose. I'm very pleased with the end result.

I've known Thomas for a bit now and when I contacted him he took absolutely no time squeezing me in…read moreduring the holidays! They replaced my doors inside my house and they look absolutely fantastic. If you're thinking about going through them definitely do it!

Perfect in every way. I don't know if there is a better business in the area…read more We've had Abiding to our house twice to replace door locks, keyed specifically to one master key. They are very fast in getting someone to my house and their service is also very fast and efficient. Both times someone had gotten everything done in less than twenty minutes. Lately I've had to replace a deadbolt and locking door knob to our garage and instead of waiting for a house call I decided to bring the pieces to their actual location to be done - our garage couldn't be locked and it couldn't wait. I called and was told they could do it on the spot, but they closed at three. I got there at 2:30, was greeted with two smiles from the two people there and bing, bam, boom, not even 15 minutes later I was off with a new door knob, new deadbolt, and both keyed to the same master key. Not only that but it all cost pretty much less than a deadbolt/knob combination at any hardware store. I am too happy with the service I received from Abiding all three times and I can't wait for the security of my home to be in jeopardy again so I can call them up and use their services once more.

Just no. don't do it. He took my door lock completely apart, then told me he would not be able to…read morereplace it or fix it, then he proceeded to reassemble it 100% upside down and backwards and left. I had to disassemble it a second time and put it back together myself.

Top notch company, quality service. I recommend them to anyone who asks about their services. You…read morecan't go wrong with these guys. I would not hesitate to use them again.

Can't recommend them enough…read more Price quote was less than the other companies that we looked at. Communication was quick and clear. Service tech arrived on time, communicated well and explained everything, Very professional and got our repair done quickly! Hopefully we will kit have a need for their services again, but if so, we will not hesitate to call!

Logan was awesome, timely, and was able to help me efficiently. Will definitely suggest this…read morebuisness to anyone in need.

Great company. On time, thorough and quality work. Not the cheapest but the least headaches by far…read morecompared to past Contractors. Will use again.

Had windows replaced. Dale was very nice. Excellent service. Very neat and efficient.read more