my son just spent 2 weeks at the San Bruno SNF. it was his 3rd time staying there over the past few…read moreyears. When we came in I was amazed how many staff came into our room and remembered him ! When we walked the halls, staff from every department would greet us, it was sweet. ok, now about the care... Like all SNF's San Bruno is crowded with clients and staff can only do so much. But, I found that from the cleaners to the nurses, skilled or unskilled, the staff genuinely try their best to give every client the attention they need. Some need much more than others . I was there 5 to 10 hours a day, and got to see how things work. I found that clients with family to assist probably got their needs met quicker. And, the families are encouraged to visit their loved ones. I was welcomed at 7:00AM no restrictions... the outside visiting areas are relaxing. There are lots of airplanes but it's San Bruno so you expect that. I like this facility because it is a family of staff, all working together to help the clients. Even when we were leaving one of the aids came running up to us saying good bye, and she wasn't even working our room ! And, if there are issues Joe and his team do their darnedest to get it resolved. So go team San Bruno SNF , we'll probably see you again !!!

In my opinion, this place may have mistreated and thus lead to the passing of my grandmother and…read moreshould be shut down. The nurses are awful and the facility is under funded, at best. She went into this slum of a facility after her stay at Stanford, where they told us she was suffering from back pain and a UTI and was having some mobility issues due to her back pain. When she was transferred, we attempted to check if she was getting proper medication for said UTI and they told us that they didn't see it in her paperwork and refused to treat her for it. We didn't realize the facility was so bad but now the voicemails of my grandma calling us crying and saying she is scared haunts me to this day. My grandma went into septic shock and died of what they deemed "heart failure" inside of this place. Again, she went in for back pain. Not issues with her heart. NEVER let your loved ones be treated here, if you value their lives.

My experience here has truly changed my life. From the moment I arrived, I felt welcomed,…read moresupported, and treated with kindness and respect. The staff genuinely care about every person's recovery and go above and beyond to make sure you feel safe, heard, and encouraged throughout the process. The therapists, counselors, and medical team are knowledgeable, compassionate, and always willing to help. They created an environment where I could focus on healing, learn healthy coping skills, and build a strong foundation for my recovery. The program gave me the tools and confidence I needed to move forward and believe in myself again. Recovery isn't easy, but having a team that truly believes in you makes all the difference. I highly recommend this rehab to anyone who is struggling with addiction or looking for a fresh start. If you're willing to put in the work, you'll find the support, guidance, and care you need here. Coming here was one of the best decisions I've ever made, and I'll always be grateful for the people who helped me along the way.

I have had a wonderful experience with this nursing home. The staff are caring, compassionate, and…read moretruly go above and beyond to make residents feel comfortable and respected. The facility is clean, well-maintained, and offers a welcoming environment for both residents and their families. The activities department does an excellent job providing engaging programs, social events, and opportunities for residents to stay active and connected. It is clear that the team genuinely cares about each resident's well-being and quality of life. I would highly recommend this facility to anyone looking for a place where their loved one will receive excellent care, kindness, and dignity. Thank you to the entire staff for everything you do!

Great care facility, we have been looking for a hospice care provider for a while now, there were…read moresome negative experiences in the past but we are glad that we finally found medvista. These guys are great, nurses are professional and caring, our medication for my mother in law comes on a schedule, even on holidays the deliveries are made. Our mother in law is super happy, we are stocked and we highly recommend this place for anyone looking for quality care for their loved ones.

Poor team work communicating with other professionals. Ultimately the patient suffers without…read morecontinuity of care

Our family is so grateful for 21st Century Home Health. After my mom suffered a fall and finished…read morerehab, she came home with real mobility challenges. Home health was a great source of support during that stretch, and again as she prepared to move from her home into assisted living. Her nurses and her occupational and physical therapy team, especially Veronica, Jonathan, and Carlos, were wonderful. They were kind, warm, funny, and encouraging teachers who made every visit something she looked forward to. Mom felt comfortable with their care from day one. We were sad when our time with them ended, but Mom has kept up the exercises they recommended, a testament to how well they taught her. I highly recommend them to any family looking for compassionate, skilled home health care.

Just want to say that people are quick to make a complaint, but they don't always move as fast when…read moreit's time to give praise. And that's exactly what this message is about: thanks and praise! First, let me say that my entire team at 21st CENTURY Home Health Services was absolutely amazing -- Neim, Ny, Anna, Meg, and Bernard! As a unit, they came through for me like the Avengers! I had very serious spine surgery and had to learn how to walk again. I'm a very independent man. I provide for and take care of others -- that's my love language. So coming out of surgery and not being able to walk, bend, twist, stand long enough to eat, or even do basic things for myself was very, very demoralizing. Having to depend on someone to wipe my butt, not being able to shower or bathe myself, and losing so much of my independence really affected me. It killed my spirit and drained me physically, mentally, and emotionally. It was a very tough road. But this team got me together and got me through it. I especially want to take a moment to highlight Meg and Bernard because these two went above and beyond for me. There wasn't a time I needed them that they didn't come through. At one point, I didn't have the correct bed or the proper equipment I needed . My head was hanging off one end of the bed and my feet were hanging off the other. It took three and a half weeks for me to finally get the proper equipment, and during that entire time, Meg and Bernard were grinding -- making calls, leaving messages, pushing people, and doing everything they could to get me what I needed. They were dealing with third parties and outside circumstances that were completely out of their control, but that didn't stop them from putting pressure on people because they saw that I wasn't being treated the way I should have been, and they were not okay with it. They could have easily just done their jobs and left it at that, but instead, they chose to go above and beyond. Late nights. Early mornings. Constant phone calls. Especially Meg -- she was even making calls on my behalf when she had her own child's birthday going on. That meant a lot to me because she didn't have to do that, but she did. And Bernard came through for me in person.He helped me get my joy back. He helped me smile again. He helped me regain my independence and, most importantly, helped me climb out of the dark place I was in mentally and emotionally. I will forever be grateful to this entire team for everything they did for me. So thank you, Neim, Ny, Anna, Meg, and Bernard\. You all played a part in helping me get through one of the hardest periods of my life. And a VERY special thank you to Meg and Bernard for going above and beyond when you absolutely did not have to I appreciate you all more than you know. THANK YOU!!

Wonderful staff very clean rooms and made us feel like home took great care of my dad thank youread more

I've been coming to SSF clinic for a few months now. Making appointments is quick and they'll try…read moreto accommodate your schedule as best as they can. There was this one time I called last minute for a physical exam for my CNA program. The lady helped squeezed me in for an appointment right before my turn in date. My most recent visit was another physical into my LVN program and they were booked until the next month. I told them I needed the physical sooner and the guy was so helpful he told me of a cancellation and asked if I wanted it, which I did! The waits can take from 10-15 minutes which isn't too bad considering how packed and busy they are most of the time. The staff are all very nice and friendly. The nurses took their time when they saw me and never rushed my visits. They paid attention to my concerns and explained certain conditions and medications to me. The male LVN that helped drew my blood for my physical was very nice and talked me through the process so I knew what he was doing the whole time while educating me about drawing blood and LVN related stuff. Nurse practitioner Kelava was also very nice! I've seen her twice and she was super friendly and knowledgeable. On two occasions, I came in with some health issue and she diagnosed me and prescribed me meds which help me a lot. Very great team of healthcare professionals :)

My mom had stroke back in 2003 and have been at Linda Mar a few times for rehabilitation. She had…read morebeen there before COVID, during COVID and currently staying at Linda Mar Rehabilitation since July. Over the years, my mom condition has gotten worse and is currently under long term care. We chose to bring my mom back to Linda Mar because we have had many good experience ... friendly staffs, clean environment and good support system (ie: insurance, dietician, social workers, physical therapists, etc). COVID has changed many senior care centers in how it operates. Linda Mar Rehabilitation is no different ... requires all visitors to be vaccinated, provide proof of Rapid COVID test and temperature taken at the time of visit. Linda Mar Rehabilitation also limit number of allowed visitors at a time. Such precautions may seem extreme to some but we feel it is necessary and it makes us feel at ease that our mom is in a facility that takes safety and precautions seriously. Although visitations are limited due to COVID precautions, communication is still quite efficient. At any time, we can request a conference call with the staffs to go over the care that our mom is receiving and progress of rehabilitation. We are glad to have found this place many years back and would recommend for anyone looking for rehab center.

Omg this is death beds...screaming all night, water taste like toulety water, using my own clothes…read moreas blankets and pillow, trying to balance on cot like bed no cushion, 10 inch 1975 made tv with double image. Best asset they got is a landline Wich is conveniently just out of reach like the other three items. Meds not here., then said they were gonna try and find some in Livermore even tho my pharmacy is rite around corner?! But most of all the screaming matches all day all nite are masking the smell of death. Good luck

EVERYONE from the front desk personnel who checked me in to the various RN's I had and multiple…read moreMD's I had were ALL amazing. They were professional and caring, thorough, patient and so very kind. I almost hated to leave when they released me! Having surgery is always a little scary but the staff at Campus make it better!! It is so rare to go anywhere where everyone is wonderful. you usually have to deal with a bunch of duds and hope for a couple decent people. At Campus the entire staff is A+!!!!! Kudos to the management team for doing such a great job at hiring their staff!! Signed, A truly happy patient

I had my arthroscopic knee surgery here and everyone were pretty nice . The place was really cold…read moreand they weren't stingy with the blankets.. I checked in and everything was very timely, I think I was out of there in like maybe 3 hrs maybe less. Everyone from the Registration to the doctors were pretty knowledgeable and I felt that I was in good hands

During the covid pandemic of 2020, our family had some additional trouble when my grandpa fell and…read moreexperienced extreme suffering as a result of the fall. I was given Tran Mai's contact and she was super helpful in the entire process! She reached out to me the same day, asked for the contacts of his primary care, contact them and got all the paperwork done within a few hours! Next thing i knew, their team was reaching out to me and we had schedule a time for their physical therapist Matthew Walker to come visit my grandpa the next day. This helped us to be put as ease due to his age and health conditions. Matt came the next morning for his appointment. Was fully thorough with every single thing- it was amazing. He asked all the small details, took his time to understand my grandpa and what his goals and needs were, and was so patient with everything he worked on with him. He had great communication, texted and called me to check up on my grandpa daily, and was always available for questions. We next had Betty as our nurse who came to analyze his medications. Betty was also very helpful in reaching out to all his different practitioners to confirm on his medications, what he needed, why he took what meds, and helped finalize a list of what was really necessary. She was very helpful in clarifying a lot of things that the medical doctors didn't inform us on. As my grandpa got better, the visits ended but my grandpa completed his home health visit knowing that he was in great hands! He was so grateful for the entire Sutter team for how quickly they were able to help him, all the exercises they taught him to do, and for getting him back on his feet again. Would definitely recommend this team if you or a loved one is in need of home health care!

I broke my wrist almost a year ago & was refered by my surgeon, Monica Coughlan at Palo Alto…read moreMedical Foundation. I had three plates implanted & three subsiquent surgeries to remove each at different times. Sally Mayson, my pt was wonderful; she is very patient & explains things to you & answers any questions. We had fun each visit over a little small talk & she always made sure everything was going well. Parihan, the ot, was equally nice, showing me different ways to of doing things while my wrist healed. Patrick, the home health aid, was wonderful; coming a couple times a week to help me shower; he is very thorough & another wonderful person. I was discharged this past Monday from program alltogether & wholeheartedly thank everyone for heolping me get to full recovery. Keep up the good work guys.