Items stolen by house keeping Security cameras off line so police could not pull tape at time of theft house keeper has extensive record and 2 additional theft incidents at this location and management has no answers as to the recourse they will take read more

This place is DISGUSTING, you can't even sleep at night because there is cockroaches crawling all over the walls and on your bed. I've never experienced something as bad as this. read more

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Even though the Baymont is off a busy street, we had a corner back room which was quiet. Our check in was easy and quick. In the room, we had plenty of plugs and outlets for our electronics, and the room was well lit. The AC put out cold air, but took an hour to cool the room. We liked having the microwave to heat up leftover pizza, and we used the small fridge for drinks. We did not use the coffee maker and coffee, but we did channel surf the many channels on the flat screen TV. Also liked having a comfy chair in the corner, and a desk area. The king size bed was comfortable and clean, and we each had a side table with light. Breakfast was okay: four cereals to choose from, 2 juices (apple & orange), bagels, muffins, apples, waffles. The room has 5 tables and 20 chairs. It's a tight squeeze, so we took our breakfast back to our room. read more

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Worst Wyndham property we've ever stayed in, cancelled our second night and went across the street to the Hampton Inn!!! Gross dirty ripped disgusting furniture hole in the front window (possible bullet hole or BB gun hole) / read more

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The Hotel pictures online are not what it looks like. It was absolutely disgusting we could not even stay a night because it was so horrible. The bed sheets were inside out because there was stains and mold on them. The curtains were ripped and stained. The door did not seal all the way. The floor was not clean at all and there was food crumbs everywhere, we did not eat in there. read more

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This place is beyond disgusting, if I didn't book through a third party app and originally reserved direct I would have been SOL. They didn't care whatsoever about my accommodations. It was almost impossible to get switched to a different room because there was def no refund. Bugs under the mattress. Liquid on the walls/sheets/curtains etc. empty food items. Hair...blood on my sheets I asked to be switched 3 times. My key card stopped working random (an I know from past experience to keep it separate from wallet cards keys etc.) an nobody was at the front desk I had to chase down the janitor an convince them to open my room. read more

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Where do I start. Arrived on a Friday around 5pm for a 2 night stay. Getting to the room was no problem but first thing right off the bat was the fact that the light above the sink where all the primping happens did not work. No worries. I can use a flashlight to shave so I dont cut myself. So I took a shower after getting settled in and placed all the used towels in a pile on the floor under the unlit sink. The next day I went to the beach. I left before 9am and did not get back until after 10pm. Since I did not leave the notification "Still Sleeping" hanging on the door, I assumed while I was gone an employee would come in and freshen the bed by making it and replacing the dirty towels with clean ones and topping off the coffee pods that were used this morning. I get back and none of this was done. Nothing. I was not aware that you had to call to instruct these people to do simply things that have been done since the dawn of time. I figured because this place carried the Wyndham name that the service would have been a lot better but I was let down. read more

Thought this would me a nice place to stay. The room smelled awful, went to Walmart and got a couple room fresheners. Cleaned the A/C filters. The room didn't have smoke detector either. They didn't have the dates right and had to add an additional day, and house keeping tried getting me out twice, but I paid for the extra night at check in, it was annoying after I told them the 1st time. Room 208. read more

Baymont by Wyndham Crestview - A/C filter there were 2 both looked this bad! - Hotels Near Me - Crestview, Florida

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Easily the worst and dirtiest hotel I've ever stayed in. Our room hadn't been cleaned from the previous occupant. Long dark hair on the pillow. Bloodstains on the sheets. Bugs in the bathroom. Trash in the ice buckets. A french fry behind the pillow. Dirty socks in the dresser. On and on and on. The entire hotel was dirty, nothing was properly stocked, the phones don't have any cords on them, the AC barely works, and the management would do nothing about it. The nigh management can't offer any kind of solutions and the day manager just walked off when I complained, told me to call corporate, and shouted "have a nice day". Ny 62 year old father was expected to sleep in a room that hadn't been cleaned during a global pandemic. There are cleaner roach motels than this dump. Don't stay here if you value your health and safety. read more

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Checked in on 6/4/21 had a filthy room with visible roaches. Caught some and took them to the front desk who wasn't concerned. Moved us to another room that was just as bad. More roaches and dirty bedding. Refuses to refund or offer any compensation. Don't stay here ! read more

This is quite literally the worst hotel I've ever had the displeasure of staying in. My room was infested with roaches and crickets. There was blood splatter on the walls from what I can only assume to be someone pulling a needle out of their arm. The ac only blew Luke warm and had mold in the vents. the TV was stuck on 1 channel. they only had sheer curtains in my room so people walking by could see right into my room. when I went to address these problems with the manager he insults me by offering me $30 back instead of a full refund on a $200+ room. I'll be speaking with the FL health department, the local BBB, and an attorney on Monday. I fully intend on suing. read more

This is the worst hotel. PERIOD. I made reservations & told them i would not be arriving till 8 or 9 pm. The girl who took reservations did not ask for a credit card & since i am Wyndham rewards member with over 60,000 points. I didn't think anything out of normal. I arrived at 8:45 & waited for police to leave the desk. So at 9. The woman at the desk told me they cancelled my reservation at 4pm. Because, there was no card on file. So, i said ok. What do you have available? She say nothing. I'm like excuse me? There is nothing available. But, there are other hotels. So after an hr and half. I finally found a room at the econlodge at 11pm. What efn madness!! No sympathy, no concern, no empathy & most importantly no customer service at all. I would never recommend this place. Save your money & go somewhere else read more

Baymont by Wyndham Crestview - Hotels Near Me - Crestview, Florida

Hotel is not worth one star! Absolutely disgusting! I checked in and they gave me a room I walked in and it smell gross then I walked into the bathroom and it had not been cleaned at all. There was a towel around the toilet like it had been leaking and the towels were gross. So I walked down and got another room but this one was not much better. You would think with COVID they would have better cleaning standards but no. There are bugs and hair in the bathtub and stained towels. Then I took my kids swimming and a worker came out and said my kids are too little to swim in the pool and they had to get out. There are 10, 7, and 4 and there are no signs stating no kids in the pool. So I packed up and we left early. read more

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Room 214 was infested with German Cockroaches when we stayed Dec 4/5, 2021. My wife woke up at 2am flinging them off her. When she woke up, she found them in her night clothes. The clerk offered no compensation of any kind for the HORRIBLE stay. read more

Baymont by Wyndham Crestview - Hotels Near Me - Crestview, Florida

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If I could leave less than one star I would!! Take my advice and RUN!! Run fast. Do NOT stay here. It is unsafe and not a good place to stay. Had someone outside doing drugs and had a lady follow us to our room recording us and recording our vehicle. Trying to cancel and get a refund is ridiculous as they will not refund a dime because they are scammers. They do not care for your safety either. Worst hotel I've ever been to. read more

Old hotel. Dirty floors and smelly rooms. Was one of the worst hotels I've stayed at. One bed was surprisingly comfortable, the other not so much. I'd find a different hotel for your stay. read more

Oh dear Lord, why could there not be a negative star. This place is filthy from the outside and just gets worse. They are clearly proud of the candy from the machine in the front desk area, because they display the forgotten pieces in the disbursement tray encased in dust for prosperity. Got my room key and fell into disgust at my room door, so filthy I thought I would get mercer from looking at it. Made my way inside, omg the smell, it's as if they used the spit of a methhead to clean. The room was disgusting, unexplainable stains covered the carpet. yeah...I ran across to the Hampton Inn to safety..oh and did I say YUCK!!!! read more

This review is specifically for Janae who went above and beyond for my family after we accidentally left something very important behind in our room after we checked out. I spoke with 2 other employees who were less than helpful, I called back the next day and luckily reached Janae who took it upon herself to make sure our item was secured and ensured we were able to get the item back. We can not thank Janae enough! read more

Great stay besides seeing a few roaches in the room at 3am while getting up to go pee when I turned the light that's when I seen them on the other bed read more

Very disappointed in our accommodations here at Baymont Inns and Suites. 1)Stained carpeting and furniture in very distressed condition. 2)Bathroom mat was literally soaking wet leading me to believe it was the one left from previous guest. 3)Toilet was in less than satisfactory condition. 4) Air conditioning unit is barely working. Very hot and humid. 5)Wi-fi doesn't work. read more

Quite nasty. I'll say the sheets do smell laundered, but there's a blood stain on the comforter. The walls, doors, handles are absolutely disgusting. Filthy. Last minute change to plans forced me to stay here. It's quite shady too. Not comfortable here at all. read more

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First and most importantly the lady at the front desk was amazing-the first night!! The second and third ight not so much. Hot tub rooms are average cost ($129.00) The room is clean as far as hotel rooms go. The linens smelled fresh and the towels were bright white. There was a slight odor but not any different that all hotel room cleaning products. the shower had very little pressure, so not the best for sure. However, the WiFi did not work in the room, so went to front desk to use business center- they do not clean out computers so everyone who had ever been on it- their information was saved on the desktop, (a little scary) I decided NOT to use it either. Including hotel business forms, employee time sheets etc. The ice machine was broken, so you had to go the the front desk and they would give you a small garbage bag of ice (the bags from trash cans in room)- they acted like they were doing us a favor by handing us a couple pieces of ice. (not the first time, she was apologetic and friendly and offered to bring it down to my room, the second morning the lady would not give it to me unless I took her our room ice bucket) We were told a "Hot Breakfast" which is untrue- make your own waffles and cereal bagels or 1.99 Winn Dixie mini muffins. When we ask about it we were told their sister hotel - Holiday Inn Express served bacon and eggs but not them. They refuse to put my Reward Points on my account because we did not have a "reservation booked prior to checkin". We will be looking for other places to stay when in town and we won't be giving them our money again! TWO THUMBS .....DOWN read more

Do not stay here. When I checked in one person didn't have towels and another person had dirty used sheets on the bed. I went and checked out our room and there were bed bugs on the sheets and under the cover. When I tried to cancel the room I was told "To Bad" no refunds. . Also there were people sitting out side a room smoking and drinking on the side walk. DO not stay here it is a bug infested shit hole!!!! read more

Convenient off the I-10 while traveling from Key West. We arrived around 12am. Booked online but could not find our reservation once we arrived but did find us another room on first floor. Attendant was very helpful but room was subpar, Pillow cases were stained and worn furniture. Price did fit the room. Breakfast was pretty good. Pastries, waffles and cereal. Hit the spot on a long motorcycle ride read more

The smell of weed knocks you down; all throughout the complex. Not only did we have to change rooms but everything we own smells like it. You get what you pay for, for sure! read more

This hotel is absolutely disgusting. Our comforters had stains on them, one had a pee stain. The floors have probably never been cleaned considering our feet turned black from walking on the carpet. Worst part is we got bit by bugs while sleeping ( probably bed bugs). Do not go to this hotel!!! Would rate 0 stars if I could. read more

I have stay in two Baymont Inn's this week and both are in need of some TLC. The lamps are falling apart and one is so hard to turn off and on I just leave them on most of the time. The carpet needs to be either cleaned ( I mean DEEP) or replaced. The whole place should have some up grades. I have to say the staff were very nice, both lobby and housekeeping. The wifi isn't very customer friendly, have to login each time you want to use it, even when it has only been a few minutes since you were on. UPDATE ALLYou have good employees but you need to update the hotel read more

Needed a place to lay our heads for the night after coming to our new home with no ac. There is nothing spectacular about them but their staff was WONDERFUL!!! The rooms are the typical motel style, beds, table, chairs, and a restroom...what else do need?? The rooms do have a television (which of course comes in handy with little people), small coffee pot, and a mini fridge. There was a slight smell (but nothing too noticeable) and you could definitely hear conversations as people walk past (and a little traffic noise that I noticed but the hubby says I'm crazy). They also have breakfast, but unfortunately my little guy decided he'd rather sleep in. I have to say, the lady working the front desk that night was amazing. She accommodated us with our needs and even brought us a new iron when the one for the room was leaking water all over. Check out was a breeze and of course with a friendly smile and demeanor. I can't say enough how wonderful their staff is. read more

This review is not for me, but for my family. My family stays here when they come to visit, or should I say they used to. My mother called to book a room, and they need a ground floor room. They told her they could not guarantee her a ground floor room. This hotel does not have an elevator. When you need to accommodate someone in a wheelchair, don't you think you should go above and beyond to help them out and earn their business? Apparently not here. My family will be staying elsewhere. Shame on you Baymont. read more

Hospitality is outstanding and the customer service is great. Staff is very helpful to recommend best deals and choices. The linen and sheets are freshly laundered and the room is very clean and neatly presented. I would definitely stay here again. read more

Can't give it less stars. Turned around and the front desk was not shocked. Brown stained linens says it all. Very beaten up exterior.

If I could give negative stars this would be the place to do it. The staff apparently believe that cockroaches in your room is acceptable. I informed the front desk clerk that as I emptied the remnants of a beer can into the sink 2 cockroaches fell out; her response was "...maybe they were thirsty for beer." This staff also informed me that "you're in Florida" and that bugs are everywhere. Well, at their hotel that's probably true. The door to our room did not have any type of weather stripping so there was a gap with a clear view to the outside. read more

A couch in the room does not make it a suite. This is an old hotel with a poor attempt of a face lift to try to disguise decades of decay. The premises were dirty with trash on the ground throughout on our way to our room. There was mold growing on the bathroom wall under the "fresh" coat of paint as well as rust from the 70's metal door frames. We did find an ironing board, but no iron to speak of. Maybe we needed to ask the front desk for an iron, although the receptacle was conveniently expecting the iron to be placed in it by the hotel's staff. We were pleasantly surprised, however, to find clean sheets on the king size bed in our room. What a relief! For our continental breakfast we had the usual cold options of muffins, bagels, cereal, and, of course, French toasts! Besides all the room not being up to snuff, the grounds are unkept with overgrown plants, weeds and fallen limbs and dirt.. I'd say it was a sad and unpleasant experience to be in this place. My husband and I will, for certain not wait until we are exhausted from driving to book a hotel online again. I hope this helps. read more

Place is filthy. Looks like a crack house. I paid 120 for the night. Never again. The hot breakfast is continental with hot waffles

I stay at a Baymont Hotel every year and absolutely LOVE it. Rooms are always clean. It's quiet. Staff are friendly. Beds are comfy. Definitely recommend. read more

I stayed here for 3 nights while visiting family. The plus side... easy check in, comfy beds.( I did not eat breakfast so I can not comment on that.) It was clean for the most part except, the actual bathroom it could have use some extra attention. The first two nights no probelms however, on the last night I did see two roaches.I have stayed in worse and I have stayed in better. read more

Wow. Awful. Checked in late 1/5/17. Night staff not very friendly. Room door doesn't fit tightly. Not exactly sure pillowcases were fresh. Breakfast was worse. Supposedly open til 9:30. I got there at 8:30. Tables all dirty. Spilled coffee on the floor. Countertops dirty with spills. OJ machine only shot out water. Hot water pot had room temperature water. No microwave to heat anything. Waffle batter was empty. No muffins. No one came in to check on supplies or clean. Definitely would not stay again. read more

Beds are really comfortable and rooms are clean and smell good and that's all that matters when you stop at a interstate stop hotel. I've stayed at resorts in Vegas that didn't have this quality of beds!!!! read more

I don't tend to leave reviews like this but amazed at all the things we encountered in our room for the price they ask for it. The door locked but didn't seal tight, could see daylight through it...way more than a normal door. The furniture (tv stand/ and nightstands) were de-laminating, sprinkler heads in ceiling we're hanging out of the ceiling, walls look like they have never been washed with stains all over the place...stains that look like they would easily wash off. The room smelled of smoke, bathroom door was broken- it rubbed against bathroom floor when trying to open/close it, could tell it's been that way for awhile...door hinges are broken... bathroom faucet broken and sprayed in all directions, toilet seat loose, bathroom tun didn't drain well at all, led to standing water during shower, could see toothpaste or something like it in the grout of the bathroom, could tell it wasn't cleaned very well. killed a large spider in the bathroom too...the entire room felt gross. bed sheets seemed clean. this was a place to sleep, kept our sandals on. read more

So I have tried to get this issue resolved as quietly as possible, but after speaking to the lovely manager at the Baymont Inn of Crestview, FL and being yelled at and berated for my dissatisfaction for our stay, I guess maybe this needs to be blown wide open. We checked into our hotel hell on Friday, August 3 at 2:00. We asked to check in early, since we had driven all night and wanted to rest before going to the beach. We were told they were booked completely solid, and that they were also very understaffed so the best they could do was one hour early. Alright, fine. We obliged. Five minutes into our stay, I pulled back the sheets to lay the girls down for a nap and there were bodily fluids on the sheets!! I called down to the front desk to have them come change the sheets. The housekeeper came up, yelled at us about how she had JUST left our room and that it wasn't what I thought it was on the sheets, but was "stain remover"....mmmm okay whatever. So she asked if I still wanted the sheets changed.... absolutely yes. She became irate and was literally cussing us WHEN WE WERE RIGHT THERE. Now the room was JUNK. There was white powder all over the damp floor, on the furniture, everywhere. There were bugs crawling out of the furniture (most of which was broken), and the room smelled like someone went on a drinking binge with their chain smoking grandma. Fast forward to that evening. We had dinner at my mom's and got back pretty late. Lo and behold, the toilet doesn't work. Paul fixed it and we crawl into bed for the night. The AC doesn't work. So paul goes over to mess around with it and there was A HALF EMPTY BOTTLE OF FIREBALL WHISKEY UNDERNEATH. Ya'll, I was so disgusted at this point I just wanted to pack up and go somewhere else...except there were no vacancies ANYWHERE because it's the last weekend of summer vacation for many. Saturday, we laid the towels on the floor to get new ones, and left to head to Foley. We got back from mom's about 11:00 pm, and the room had not been cleaned, the bed was as we left it, BUT they took our towels. Which would have been nice had they replaced them. My husband had to physically walk down there to get the towels because nobody would bring them up. Also, Saturday morning we went down for the "continental breakfast" they served, and found stale cereal with warm milk that had been sitting out, and the hot water for the tea was yellow and had floaters in it. Yummm. Needless to say, we decided to skip it on Sunday. Upon checking out, I asked for a refund, as we paid almost $150 PER NIGHT to sleep in something that rivaled the Bates Motel. I mean, the least they could do was have the roaches split the rent with us. Seriously. There was a couple behind us also there to complain. I was the third person just that morning to ask for a refund due to deplorable conditions, and the lady at the front desk even said that she wouldn't stay here or let her family stay here by any means. She also told me their NORMAL rates are $69 per night, not what we were paying. We literally paid OVER DOUBLE what they normally charge. She also said that the issues with our room have been ongoing problems with that room that their manager will not fix. She called him, as he was not working, and offered us a 10% discount off of one night (after he yelled at her.) I said that was nowhere near good enough, and he said he would like to speak to me directly, BUT ONLY when he got to work Monday. Guess who didnt come to work yesterday?? Now, the real fun part. He finally called me today (after calling and yelling at my mother since she booked our stay as a rewards member) and asked me why I was so dissatisfied with our stay. I told him everything, and he said "Well you should have called down here and saidsomething! I cant fix a problem I dont know about and it was your responsibility to notify us!" Mind you, I notified them. I watched her write it down on the paper and slide it under his door. I kept detailed notes. And I told him I all of this as well. He said he wasn't on duty and that he wasn't going to offer us any kind of deal except 10% off each night we stayed there. I told him that was not acceptable, the conditions were deplorable. He began to YELL AT ME, CALL ME NAMES, and refuse to let me talk!! I told him I was going to call Wyndham corporate, the health department, and everyone else, and he said, and I quote, "you can come at me with you stupid ass threats all you want because now you're getting NOTHING off of your stay at all!" He continued to yell at me so I hung up. I contacted Wyndham, the health dept, and my next step is the news. Because someone could get seriously sick or hurt. (Also the previous occupants left a super cool shark tooth necklace with Confederate flag beads too so I guess that's an added bonus) read more