My father was recently in this hospital in the Cath Lab to have a stent put in…read more At every step from 6:50am in the morning until we left just after 2:30 PM we met nothing but nice people and a very clean environment Cath Lab 10 out of 10. The nurses were incredibly polite and informative if they didn't have the answer to a question they found it for you special shout out to Karen who helped open this clinic many moons ago. After the procedure, the surgeon brought me into a room where she showed me all of the details regarding my father's heart. When I got back to the room, there were more questions from my father significant other and dad Karen was awesome. She answered all of our questions. This hospital is nice because it has a Starbucks inside of it as well. A shout out to the folks that work in the cafeteria. My dad woke up after breakfast and they were able to find him some bacon even though the lunch service had started they also had some incredible apple cobbler from scratch that was amazing so good in fact he had me get him one to take home with him. Can't say enough good things about this hospital. This is my father second procedure here and he said the first experience was very similar to the one I had here this time.

Here is an update on September 26, 2026.I have already called the news stations about this.I am…read morecurrently at Methodist Southlake Medical Center.My wife needs an MRI, and the doctor here is doing everything he can. However, the MRI machine at this location is too small for her. She weighs 335 lbs, and the scanner's opening cannot accommodate her size.My wife's life is in danger, but they do not want us to leave the hospital. The doctor here has called over eight other hospitals, but they are all telling him that their locations cannot accommodate her size either. She is having severe sciatic nerve issues, and we have been told that if it gets worse, she could become paralyzed or suffer permanent damage. Her dr.was told by Baylor they could take. Now Baylor saying that they can't help her because of her size.This shows the hospital director doesn't care about other people family.

NOT at all impressed. Treated as a number without anything similar to a good bedside manner…read more Staff seemed bothered when asked a question or for clarification. Given the type of care they offer, I'd expect a more friendly and compassionate level of care. Very disappointed.

Went for my vasectomy. Told me he was feeling okay, just a little shaky. When he left the room, he…read moretold me he was going to go watch the instructional video. When he used a rubber band to hold back my p----, he told me I'd only have to leave it there for a few days. He told me if my scrotum was sore, have my wife rub oil on it for 20 min. a day for 5-10 years. All of these things sound funny out of context, but when you're a patient about to undergo a surgical procedure, you need to know you can trust the person and that what comes out of their mouth is going to be serious. None of this would have been such a big issue if he had presented them as jokes, but his voice remained a constant, monotone deadpan, that made it impossible to determine when the real medical advice ended and the jokes began. He doesn't even crack a smile. Just a stone faced expression the entire time. And to top it off, the whole time I had to listen to some Christian radio station, which made me very uncomfortable. I also had to pay a $500 copay upfront with zero options for a payment plan.

My husband had surgery at this location in February, 2025. On the day of surgery they charged us…read moreover $6,000. We had no choice but to pay or he would not have gotten his surgery. When all the claims were filed with our insurance, the insurance company said we only owed just over $2,000. I have been calling and trying for months to get the refund owed to us. I get sent from person to person. They keep telling me they are refiling with the insurance company. Excuse after excuse after excuse. Meanwhile they have not repaid the $4,000 they owe us.

So far so good. OMG how many people are having a surgical procedure done at 7 am???? This building…read moreis small and they are already packed to capacity in the waiting area... The staff greeted us upon entering the building and were very polite. They called Kenneth as soon as we sat down. So they are prompt in sticking with your allotted appointment time. The waiting area was surprisingly quiet and laid back. It was clean, well organized and smelled like vanilla and cinnamon. It's beginning to look a lot like Christmas lol..... In the back the nurses were nice and pleasant. They explained what was going to happen and gave a rough estimate about how long it would take and what to expect. Diane, Scott and Sidney were great we were very pleased. Dr. Samming was great as usual. We so love his spirit he is so humbled and down to earth. I would recommend him to family and frp

Patients, BE AWARE!…read more Expensive blood tests are being ordered unnecessarily without first consulting with the physician, leaving patients to bear the cost. I went to see Dr. Le based on my PCP's recommendation for a brief consultation. I had already completed a full blood work panel at my PCP's office the day before. After I checked in, the front office staff directed me to a phlebotomist and insisted I get my blood drawn. I explained that I had just had blood work done the previous day and that this visit was for a consultation only. However, the office team insisted that I could not see Dr. Le unless I had a new set of blood tests done. Eventually, I gave in and had my blood drawn, as I had already taken time off work for the appointment. (Dr. Le was professional during the visit.) The worst part came when I received my bill from Texas Oncology after insurance adjustments. In addition to the regular tests, such as CBC and Iron Binding tests, a test called Flow Cytometry was ordered without my knowledge or consent. This test is typically used in medical research to study cell populations and particles. The test cost nearly $4,500, and even after insurance adjustments, I am still responsible for almost $700. Expensive and unnecessary blood tests are being ordered without proper consultation, leaving patients to pay the price.

Dr. Patel has been an incredible partner so far in my journey. I am grateful for the attentiveness…read moreand compassion from him and the staff. I have clear insight about my options, expectations for the future and he continues to advocate and research the current and near future treatments for when they are required.

This place has been amazing just over 2 years coming here and it's been worth it…read more The staff is amazing, helpful, and extremely knowledgeable in what they do.

This clinic has recently be bought by a different company. The thing that has changed is meeting…read morewith a provider everytime. Steph is an awesome provider. She makes you feel welcome and puts your needs first. Always discusses treatment and makes sure that everything is going well. She is good to recommend things instead of pushing services and products. I think she is amazing! Alex is the other provider and he is amazing as well. He's a funny guy and always makes me laugh. Again he doesn't push services but asks and offers suggestions based on our conversations. Overall this is a great clinic.

Dr. Bruce is wonderful! She took the time to make sure that I understood what is going on and what…read morethe next steps should be. No rushing out to get to the next patient! Her assistant was just as kind.

Dr. Heather Bruce did my hysterectomy and put a stitch through my bladder when she sewed me up…read moreduring my hysterectomy. I now have lost the use of my bladder and need to catheter. This was not a part of a normal hysterectomy! I have now had to have multiple surgeries and am out thousands of dollars. I lost my job because I missed too many days and multiple hospital stays. If you care about your loved one, do not use Riverside Obstetricians and Gynecology on Grapevine, Texas. My life is forever ruined!

I came here on 05.05.25 for foot surgery. It was Cinco de Mayo and I was here to be sedated early,…read morethis year under the supervision of medically trained professionals for a change. The registration lady was very professional and had a sense of humor, even at 5:30 AM. I wish I could remember the names of more of the staff - nurses Anthony and Merry were friendly and reassuring, as was everyone else I came into contact with. I don't want to be a repeat customer at hospitals, but this would be one to come back to if the need arose. Excellent experience all around.

These people are fucking scammers they will harass you constantly for payments. I was admitted for…read moreDKA back in March and they're still calling me constantly. They're still begging for money. I just paid $114 the other day and they're still emailing me wanting more money this time they want $1000 out of a $64,000 bill. Do not go here unless you wanna be constantly harassed emailed and called every other day by the scammers. This is why I go to Baylor Scott and White in Grapevine. They don't do this shit. They actually have respect for their patients. These people don't.