Dr. Miller comes in the room with a smile. She listens and advises to promote optimum health. I…read morewill her patient as long as she is practicing!

does any anybody know where Dr. Amy Miller's new practice is? She's an awesome doctor.read more

Never have I ever been to the doctor with them immediately referred me to a specialist without…read morechecking out my symptoms. I had to stay there 2 hrs to convinced her i was sick. Very sad. There's also no point of a questionnaire asking if we would like the dr to pray with us when she just storms out. The desk people didn't even want to reschedule. Dr. Liu didn't even want to check my symptoms. I made her check my bloodwork so it won't be a waste of a visit. Even though i vomited and had stomach pains. And they didnt contact back about the results until a week later when the results been out online. Told me i have to come in asap for slightly off number by one or two without telling me the risk of the off number. I have to set another appt for her to explain? Hah. Seems like they care more about gathering money per visit than their actual patients. Not everybody have insurance covering everything. It gets costly. I can't afford appt just for her to recommend people or talk about which number is one number over. Would i come back? No thanks. During visit she also told me she will prescribe me meds and if I want refills just call in. But when I needed refills and called in she refused to give refills and wanted me to come in for her to write it herself.

How your office is not on the same page????? Me and my husband are new patients, I called to make…read morean appointment they told me Dr.Liu's appointment are full until Sep, I said no it's too long thanks bye, After me my husband called and He made an appointment at the end of July, I called them and told them my husband made an appointment, could you make an appointment at the end of july, She said no , and then she said i call you back today and she never called back,when i call you several times to make an appointment you should understand that i have a problem otherwise I don't need to call and discuss with you and waste my time,Both Are you sure your office is on the same page??? Or depending who answer the phone,I will definitely change my primary doctor, very poor connection with your patient, In California you can not to be unprofessional like this , I'm sorry for you and your clinic.

I've had the pleasure of having Dr. Hyojin Kwon as my primary care for over three years every…read moresingle visit whether in person or through telemedicine, every visit has been consistently exceptional. I could rewrite the same review for every visit I've had with her. She has a way of making you feel like a trusted friend whose well-being is her top priority. Each appointment with her is warm, efficient, compassionate, and remarkably attentive. From the moment she walked into the room, she made me feel like I was her only concern for the entire day. Her bedside manner is exceptional--warm, caring, and genuine. She took the time to truly listen to my concerns, not just rush through symptoms or diagnoses. It's rare to find a provider who values listening as much as giving medical advice, but she does both beautifully. What stood out most was how thorough and efficient she was. She asked about all aspects of my health, not just the physical symptoms that brought me in, but also my mental well-being and any other challenges I might be facing. She clearly cares about the whole picture, treating me as a complete individual rather than just a set of symptoms. I was also impressed that she had reviewed my medical records from other specialists before even stepping into the room. Being up to date with my past visits and current care plan made the appointment feel seamless, personalized, and truly collaborative. She is the kind of doctor who makes you feel safe, heard, respected, and supported. Her compassion, professionalism, and attention to detail are unmatched. Providers like her are rare, and I feel incredibly fortunate to have her as part of my healthcare team. I would highly recommend her to anyone seeking a knowledgeable, caring, and truly exceptional doctor. Thanks for being a Wonderfull caregiver Dr. Kwon. S. Copenhaver

This is not totally about Dr. Kwon but with respect to my frustration with non-transparent coding…read moreand billing. TBH, I would stick with UTSW, but their Primary Care is subpar. Dr. Kwon has a lovely personality, but the two of us are both talkers. No more requested followups, stick to business. She types away during the whole visit, and you get coded for everything. My $25 copay turned into a $300 bill for a 20 minute simple visit. She asked me questions and instigated the tangents. Congrats Dr. Kwon for your excellent upcoding skills and the bonus you are in line for. When you visit, stick to topic or she will stick you for the bill. Unless you are over your OOP, in which case go for it.

Dr. Tran - Hard Skills…read moreSeemed knowledgeable and did everything I thought a doctor should do. Appeared to take a scientific, evidence based approach. Listened to my description of the issue, inspected by sight and touch, told me potential causes, prescribed an x-ray in order to gather more information and narrow the potential causes, prescribed medication to help with pain/inflammation, discussed next steps and long-term steps, discussed rehab/strengthening options. Soft Skills Great communication and explanation. Was patient with me and took time to answer my questions and make sure I understood. Nice, courteous, and respectful. Office - Staff was nice, helpful, and organized. There were some data entry issues with misspelling my name, email, etc. but it was cleared up. My recommendation is to push patients to the online system and have the patient enter their information, this could be beforehand or while in the office. Facility - I believe this was building 2. There was plenty of parking in front and the facility was nice. Wait Time I was moved to the back room on time. It took a little while to see the Dr, but that is normal for most Dr's. I'm sure I caused the Dr to run behind schedule for their next patient so I can't fault the Dr. Plus do you really want a Dr that rushes from patient to patient just to be timely? I don't. I would rather a Dr give quality time and service with each patient even if that means I have to wait a bit. I can always stream a movie on my phone while I wait. Billing - So far so good. No issues.

I had been a patient here for 10 + years. After switching over to Dr Tran I will never return…read moreagain. Two appoints in a row where I was not seen after an hour wait. Even worse, the staff laughed it off as normal.

Dr. Rogers is so comforting, she has a very motherly, nurturing spirit. She has been my family…read moredoctor for over 20 years. She always listens, questions, and explains everything so well. I just love her. Her practice is pretty big, but it is run very efficiently, and they do everything they can to get you in ASAP. She's also on the Board at the hospital next door.

Excellent doctor!!!! Dr. Markus listens to his patients and follows through with the treatment…read moreplans that is designed just for your medical needs.

Dr Marcus will absolutely take care of you. Not only is he my primary care physician but in the…read more 20 years I have known him he is absolutely a straight shooter.Dr Marcus is very knowledgeable and you are getting nothing but the best care. . Highest quality care incredible experience .

This Doctor is very knowledgeable, respectful, kind and easy to talk to. The other medical…read moreprofessionals are the same way. You will leave feeling blessed. If you do have a problem they are open to hearing you out and kindly not only resolving problems but also evolving their services for the better.

On March 4th, I looked up Doctors that are LGBT friendly, as I needed prescription refills and I…read morehad some questions about prior authorizations & how the process works since I was looking to distance myself from my current PCP because the appointments are so far out. I scheduled the appointment for March 6th originally @ 2:30 PM. Mind you, I was shocked that I could schedule an appointment so quickly for just a couple of days out. But when I received a call from the office stating that although 2:30 PM wasn't an available time slot and I needed to change my appointment time to 1:15 PM on the same day without a confirmation, I knew something was a bit off. I went with it. That same person advised me that they would send me a link either via email or text to fill out the patient forms prior to my appointment, but I never received either. I drove to the location and was immediately flabbergasted with the lack of English text on the glass exterior to direct patients to the receptionist area. I literally had to ask if I was at the right location (not that English should be the default, but translations from Arabic would be nice for non speakers). I asked the first person I saw if I was at the right location, and once she confirmed I was supposed to be there, I advised her that I had an appointment @ 1:15 PM, and I gave her my name. She asked me for my drivers' license and my insurance card & I was prompted to have a seat. In about 5 min, the same young lady I spoke with walked up to me (in front of several other guests around) and said, " Sir, I don't have you on the list for today..." I was so shocked that she misgendered me to my face and acted as if there was no need for any privacy - as if she were entitled to tell me and announce loudly who she thought I was! I stated that I'm not a sir (since my drivers' license has an F), but she stated I needed to speak up since she couldn't hear me. (Conveniently, in front of others, which could jeopardize my safety. She was now standing right in front of me and the other patients!) She was obviously trying to embarrass me. I simply asked her if she would like to hear the phone call I'd had with the person that rescheduled me at 1:15 PM on March 6th, but she said that she had me on the schedule for March 10th. Once again, I offered to play her the recording of my conversation, according to which I was scheduled for March 6th, but she stated that she did not have me in the system for today. So I just asked her to cancel any appointments and told her I would go somewhere else. Awesome Care Clinic is listed as LGBT friendly on the following site: {https://www.pride214.com/gay-friendly-doctors}. This is indeed a lie! If you are a part of the 2SLGBTQIA+ community, please don't bother utilizing this location as a resource, as you may be putting your safety at risk! (Audio available upon request)

Texas Health Family Care is a managed healthcare care group facility located just northwest of the…read moreCoit and Campbell intersection. There was plenty of free parking available in the vicinity, but the spaces directly in front of the building will most likely be taken. There were two women checking patients in as they entered the waiting room. They were both friendly and professional (no hiding behind their computer and glass door directing you to a clipboard like in other places). I had done the electronic checkin online the day before, so I didn't have to fill out any paperwork. They simply scanned my driver's license and medical card since I was a new patient. After that, I was free to sit down and wait to be called. The waiting room is large with lots of chairs and a bench for those who might not fit a chair. There were two televisions that people could watch to pass the time. However, I didn't have to wait long. My name was called within a minute of sitting down. The assistant brought me to the back area where she took my weight and height before moving me into an exam room. Once there, my blood pressure was taken and she reviewed my medical history. She encouraged me to get my flu vaccination and pneumonia vaccination and offered to give both of them to me at that moment. I loved that they took action right away! My nurse practitioner showed up soon afterwards. She did not seem overly happy to be there. I'm not sure if she was having a bad day or if this was her usual modus operandi (MO). This was a bit off putting for our first meeting, but despite her lack of enthusiasm, she performed her job well. She reviewed my medical and went through the litany of preventative procedures to make sure that I had done everything (pap smear, colonoscopy, mammogram, etc.) She was also ready to perform the pap smear if I had needed it. Thankfully since I had had one last year and the new recommendation is to do it every 3 years, I was able to skip it this time. She did a physical exam checking my eyes, ears, mouth, breathing, etc. She gave me paperwork, a urinalysis cup, and directed me to the lab on site where I could do my bloodwork. The phlebotomists were busy processing patients. They worked quickly, and I was seen within 10 minutes. She engaged me in conversation to take my mind off of the needle. She had no problem finding my vein immediately. Whew! What a relief that she was very skilled at her job. I was invited to sit in the lab waiting room where I could drink bottle water provided in the mini fridge. I needed this in order to complete that urinalysis test. The staff were all very patient, helpful , and professional. Other patients were quite friendly and chatted with one another in the lab waiting room. I love that this medical facility uses the Epic MyChart app for sharing medical records and storing them in a hub that is easy to access. I was able to get some of my lab results the same day and others came in the very next day through the MyChart app. Overall, I had a great first experience with this new medical team. When I called to schedule an appointment, they answered the phone and were able to get me in the very next day, despite being a new patient. They seemed to be very proactive and focused on preventative care. They use technology to stay organized and to communicate with the patients and the medical care team. They have a lab on site and can perform tests quickly. I'm really happy with the care I have received so far and look forward to using them for my future health care needs.

Informed me my PA was no longer in service, so I switched to another within the same network, but I…read morewas charged new patient fee. Explained I have been with Texas health for years, and that I had to find a new provider not by choice. I don't think that should have been charged in this situation.

Yes, I would. She's the most wonderful doctor I have ever had. She is so caring and loving…read moreconcerning and she's the best.

I am more than middle aged. I have been to several physician's over the years. There are certain…read morequalities that stand out or do not. Particularly empathy and great listening skills. Dr. Dean has these and so many more gifts to offer in spades. She is sensitive, thoughtful, kind and has, I believe, been touched by an angel. I could write a book about her attributes. You better believe I would recommend her. p.s. I would like to keep her all to myself, but alas you would miss out! P.s.s. She got one, one star rating on HealthGrades because the person did not like the Office Manager. That has NOTHING to do with Dr. Dean and was inappropriate because it dropped Dr. Dean's rating way down. She would have had a five-star otherwise!

Do. Not. Come. Here. It saddens me to write this review, truly. We had a terrible experience at Dr…read more Favroth's office. For starters, the tech and/or MA team...I'm not even sure how to go about our experience with them. Without disclosing personal information about my family member, they were not treated with the dignity and respect that you deserve when visiting a doctor's office. The MA that called us in (I can only guess they were an MA) didn't quite know what they were doing. Simple tasks like taking vitals were not done properly and the MA didn't even speak proper English. They didn't know how to work the blood pressure cuff which was such a huge red flag. They have multiple people in the registration room without introducing themselves, asking redudant personal questions, it was just a mess. No one explains why there is more than one staff member in the room with the patient. In fact, communication within the staff was unprofessional with arguing and giggles. Just ridiculous. Now comes the exam room with Dr. Favroth. When I asked if this was some sort of teaching clinic (again, due to the extra staff members in the room with us), I was met with an attitude from the doctor that went into who she was, her credentials, what universities she taught at, etc., instead of actually answering my question about WHY THERE WERE SO MANY PEOPLE IN THE ROOM DURING AN EXAM. It was like I annoyed her instantly. Fine, let's get on with the exam and meds that are needed. We asked to have labs taken to confirm that a previous infection was cleared. We were charged $73 for the labs. Okay, cool I paid it. An entire week passed without hearing the results. When we FINALLY got someone on the phone after numerous follow up phone calls and messages, we were told by the front desk that they had ACCIDENTALLY DISCARDED the sample my family member provided during our visit. They literally threw it away. I'm honestly appalled just writing this. When I demanded we get our money back, I was met with resistance. I had to arrive in person to get a handwritten check back from their team instead of just refunding my card on the phone. So upsetting. Overall, I highly discourage anyone bringing their loved ones here. They are not equipped to take care of people and they create incredible obstacles when you need to contact them. I honestly feel sorry for the front desk staff that work there.

1 star because can't put 0 the staff can't even read so I walked out I won't be back and the staff…read moreis disrespectful don't recommend