My child's pediatrician, Dr. Kalyani Raja offices at this location and we love her. She has been my…read morechild's pediatrician since she was a few months old and now she's a teenager. Dr. Raja provides excellent patient care and genuinely cares about the health and well being of her patients. Any questions that we have she gladly answers and gives sound advice and information. Dr. Raja's staff and the office as a whole is also helpful throughout the office visit or via phone or the online portal. I trust my child's care with Dr. Kalyani Raja.

My primary care doctor has been Dr. Bryan Wasson, DO for nearly five years now…read more When I first found Dr. Wasson, I was working in a miserable working environment that was not only miserable because of the hostility of the workers but the unreasonable use of the Air Conditioning at 62 degrees year round. I ended up with bronchitis and walking pneumonia three times in six months. Here is why I give Dr. Wasson 5 stars. He is one of the few doctors I have ever consulted with who actually realizes we might know a tad about our own bodies. What a concept? Right! Here is where we found this realization. I have been susceptible to chronic bronchitis for most of my life, an affliction I share with my mother. And both of us, over the years have figured out that there is a tell-tale sign of impending doom... a metallic taste in our mouth that won't go away. The first time I went to see Dr. Wasson, I complained about a metallic taste in my mouth. He gave me an antibiotic, a weak one and sent me on my way. Two weeks later I had full blown bronchitis that was borderline walking pneumonia. This time he gave me a couple of shots and some medicines to get me well. He wrote this metallic taste phenomenon in my chart. Every time since then, I just call and say I'm tasting metal and he gives me the full treatment before I have a chance to get really sick. Only once have I been given a prescription from Dr. Wasson where he didn't give me a sample or a coupon. And that one time was one of those days I was thoroughly glad to have such a great doctor! I had full-blown food poisoning. I had been attempting to take phenergan for a couple of days to no avail. I had both suppositories and pills. So this day Dr. Wasson gave me a prescription and sent me over to Las Colinas Pharmacy where they created a phenergan cream that I could rub on my arms. Because if you have been getting sick for 3-4 days you have to be able to get the medicine in you where it will stay, if you catch my drift. Dr. Wasson's office has always been able to work me in anytime I was sick...and they were very quick and thorough when I needed to have my pre-op screening to make sure my heart, my lungs and everything else was healthy enough for brain surgery. I thoroughly recommend Dr. Wasson if you are looking for an internal medicine doctor.

While I've seen many negative reviews, I've been going to this practice for over a decade. The…read morelocation has changed but my experience with the doctors have been fairly consistent. Wait times have always been fairly short. The doctors, nurses and the lab staff have always been helpful. Booking an appointment and viewing the history of results, medication are thru the app which is really convenient. You can communicate with the doctors office thru the app as well. Plenty of parking is available in the facility and the location is convenient too.

I feel great. I can out do 90% of the people my age. Once you visit,…read more they will do their little tests and then scare the Hell out of you to do all sorts of other things. And the harassment calls then follow. Try to discuss this with a higher up and they refuse to return messages. For your sanity, look elsewhere.

DO NOT DO BUSINESS HERE. I hate that my original doctor retired because I have never dealt with…read morethis much hassle before. They require constant visits, and it feels like nothing but a cash grab. I've been on medication that works great for me. However, when it came time for my refill after 60 days, I was told I had to come in and pay $145--for what? The medication works fine. I followed their instructions back in December, refilled my meds in February, and now it's May and the same issue again. With inflation and the rising cost of living, who can afford to pay out of pocket every time just to get a refill? And let's not even talk about the cost of the prescriptions themselves since I haven't met my deductible. Please explain why an in‑person visit is required for refills within a 60-90 time frame? Every refill requires another appointment, regardless of whether the medication is working. It honestly feels like they are milking patients. I only see these people for one thing yet they want me to come in for other services. Why? I only want to see you for one thing. They then said, I would need to show them proof of getting wellness services else where. Why? I don't have to prove anything to you'll. I only see you for 1 thing. So why the hold up. If the money went toward improving the office, it might make more sense--but the place looks untouched since the day they moved in, likely back in the '70s. It's old and outdated. Trust me--if you value your time and money, go somewhere else. Find a provider who cares more about patients than padding their pockets. GREED IS RUNNING THIS OFFICE.

Dr Elmore and Mike have been taking care of our youngest (26 year old) son for 5 maybe 6 years now…read moreand they are the greatest. Delores and Ian who have had to deal with me should get a raise! They truly are a great, caring clinic and they take care of one of the most precious beings in my life so I wouldn't trust just anyone for his Healthcare.

Poor quality patient care provider does not listen with empathy rushes you out of the room…read more Overbooked Staff unprofessional

The doctors here don't listen. They just rush your conversation and keep pushing you out of the…read moreroom. Once D. Parikh rolled his eyes at me and said stop worrying. Neha didn't even get up to look at the rash I was trying to show her and just said I don't see anything. I asked her what pharm is on file ands he said I'm not up to that part of the visit yet. Very odd and impersonal behavior.

Dr J. Bang has been my PCP for 10+ years. She is an exceptional such caring and knowledgeable MD…read more She is very compassionate and down to earth. She always give her 100% time and attention when I see her. She treats her patients like her own family. Her office is now far from me since she moved from Methodist Charlton to Preston Hollow but I followed her even if I have to drive so far! She is conservative with her treatment, she knows just what the right recommendations for my specific concerns and the 2 times that she has to recommend a specialist, I was happy with both doctors because he had them too personally. She is such a down to earth person, she gives me great advice with my daughter who is in premed school. She takes her time and never in a rush, I just love her as an MD and as a person!!! I would highly recommend Dr Bang!!!

Dr J Bang is awesome! She cares, she listens, helps you with anything she can. Treats you like a…read morefriend. Excellent bedside report with patients.

Avoid this practice if you want a doctor who actually focuses on your health. The office is quick…read moreto order tests but fails to explain the results, forcing patients to Google their own charts. I felt like a number on a ledger rather than a patient in a clinic. During some of my visits, the doctor spent more time showing me photos of his personal life and discussing politics than treating my actual symptoms. In one instance, they even prescribed a medication they had previously claimed wouldn't work for me in the very same appt. It is clear this office views patients as insurance payouts rather than people. Very disappointing.

Extremely disappointed in the lack of "customer service" here. I scheduled an appointment online,…read morethey called and confirmed it to only call me back 2 days later leaving a voicemail telling me they need to cancel it because the doctor will be out the rest of the week. I call back, no one answers. I leave a voicemail they don't call back. So I call again today - the following day. Life happens, I get it. But to tell me I can't see in anyone in the office this same week is ridiculous. I have a job and already took off that day for the appointment. Not to mention this is appointment of for a pain problem. No one really tried to accommodate me - Jennifer was who I spoke to or even felt any remorse for their inconvenience. I chose this office as my primary care because of the diversity in the staff and as a minority woman, that's important to me. But I will find somewhere else. I won't recommend anyone with expectations of decent customer service to come here.

Excellent doctor. I see the doctor annually for wellness check up and throughout the year for…read moreminor issues. Her care is always excellent. I would highly recommend for Primary Care. Delma C

I had to go to an assistant of Dr. Haley's for my annual medical exam. She requested bloodwork…read more Several months later I received a bill from Quest diagnostic billing me for about $800. I called them to find out what all this was for and she said it was for blood work that wasn't paid by Medicare first off why did the assistant request blood work that I don't believe was necessary and wasn't included in an annual medical physical. Second I called Quest and they said well that's what the doctor ordered. Seems to me that Quest would have called to find out and make sure that all this blood work was paid under my Medicare but they said that no that was what the doctor ordered so they assumed it was correct. I believe that Dr. Haley's office and Quest made a huge mistake and I'm the one that's having to pay for it. I have called Dr. Newton's office numerous times and talked to somebody every time they say that they'll get somebody to call me back and I never hear from them.

Amazing Dr. Unfortunately, he is no longer with Baylor Scott and White in Irving. If anyone knows…read morewhere he went, please let everyone know. Many of us are out of our Great Dr.

Dr. James Havemann has been our family doctor in Valley Ranch for almost 10 years. Although we've…read moresince moved to Dallas, we still make the drive over for his care. He remembers details about our family and has a calm and pleasant demeanor. He always walks me through any procedures and is very thorough, so we feel safe in his hands. The specialists he has referred have always been fantastic, as well. The office is clean and neat, and the staff is friendly and fabulous. If you're feeling under the weather, book an appointment with Dr. Havemann.

After moving to Dallas and going through a few awful healthcare experiences, Dr. Kwan has been a…read morelight in my life. I've actually only had one appointment so far, but the communication, attention to detail, empathy, everything you want from a Doctor, Dr. Kwan has. The most surprising thing was Dr. Kwan has a conversation with you. He doesn't tell you what you need to do to get better, he gives you options and talks you through any questions you might have to come to the best solution for you. He works with you, not for you. Overall best healthcare experience ever.

Dr. Howsen Kwan is by far the most detail oriented, kind, and thorough doctor I have ever had the…read morepleasure of visiting. As a "concierge doctor", for a small monthly fee, patients have 24/7 access to Dr. Kwan for any medical emergencies. This single fact is a great indicator that you have a doctor who is in his profession because he loves what he does and genuinely cares for his patients!

Love Dr. Calvert. However, I have had a terrible experience with the office and their ability to…read moreA) answer the phones and B)engage me in a professional and courteous fashion. I hope I can get this resolved so that I can actually see Dr. Calvert again soon. In particular, I spoke with an individual named "Matrix" who was the rudest person on the phone I think I've ever spoken with. This conversation followed 3 calls in a row previously in rapid succession where I called, waited, and got hung up on after waiting in the call queue.

Charles is far more than our family doctor, we all consider him a friend. He is caring, astute and…read morewe'll versed in current issues. We will be moving to another state in the year to come and Charles is one of the benefits we will consider a loss once we have moved. Irreplaceable!!!!