I had a recent hospitalization at Texas Presby in Flower Mound. I was told by the hospital to…read morefollow up with my PCP but he moved recently and is too far for me to continue seeing him so they recommended I try and follow up with any Texas Health provider since it was all the same system and they could easily access my files. I found Dr Olivier through my insurance. I went to her website and marked that I had not been seen in that practice in the past 3 years then I selected the option for a new patient hospitalization follow up and proceeded to make myself an appointment. I received a text confirming my appointment. On the day of my appointment, I found (and paid) a babysitter to watch my son to make the appointment smoother. When I showed up, the lady at the front told me I had no appointment. I kept insisting I did (she didn't even seem interested in trying to verify anything and I had to reiterate about 3 times that I had one), so she finally asked my phone number to look it up. After giving my phone number, she told me they cancelled my appointment because they are not accepting new patients. I told her I selected new patient hospitalization follow up and she told me it didn't matter because they were not accepting new patients. I then asked why they didn't bother to let me know they cancelled my appointment, and she told me they sent me a text message. I asked what day they text and she said July 18. I checked ALL my texts and the only one I got from them that day was the one CONFIRMING my appointment. I tried to show her the text and she wouldn't even look at my phone. I asked why they text instead of calling to let them know and in a very condescending and rude tone, she said "that's just how we do things". I understand if you're not taking new patients. But if you're not, then why was I able to make a "new patient hospitalization follow up" appointment? And if it's a mistake, why are you just going to text someone saying an appointment was cancelled because they can't accept you? And then when they never got the text, why be condescending and rude instead of apologizing and trying to be helpful?! She was just so dismissive and made me feel like it was just my problem and I was the one who messed up. And for reference, I attached the text message I received. Dr Olivier might be a good doctor, I don't know. But her staff could definitely learn some kindness and etiquette. I walked a couple suites down to suite 125, which is another Texas Health PCP and the ladies there were so much more helpful and kind.

Dr. Olivier is an amazing physician. She spends a lot of time assessing every single visit. She…read morereally cares about her patients.

I am currently 37 years old and I have been going to Dr. Fox for 16 years. He is an excellent…read moregynecologist who is very sensitive to women's concerns. He no longer delivers babies but offices with other doctors who do at Women's Specialists of Plano. For the two children I have had, I went to Dr. Fox until my 28th week and then transferred for the remaining term to Dr. Greebon from the same office. During the various classes and hospital encounters I had for my first son, I often mentioned Dr. Fox and I got several comments about him being a good doctor that women really appreciate. His nurse Jane has been with him for a long time and she is always prompt to call back with test results and is available for you to leave messages with her directly with questions for her or the doctor.

My family has been coming here for years and we absolutely love all the Providers in this office…read more Dr.Lambert is very thorough, knowledgeable, and overall a great doctor.

Been a patient there since 1984-not a typo, really over 30 years. I see Dr Gabriel-but at one time…read moreor another I have probably seen almost everyone. The treatment as a patient and as a person has always been exceptional. They are always prompt when responding to questions thru the portal. I highly recommend NHFM.

Lots of availability even last minute! The provider Katie and the nurse Jada were splendid! Katie…read morewas especially kind, personable, fun, and extremely thorough, explaining everything well. 1000% would come back if I'm ever in Dallas again, wish I had care like this in Hawaii :)

I like coming here for fast, convenient care for flu, covid, sinus infections, etc. When I'm not…read morefeeling well, it's nearby my house, rarely crowded and always super clean. Make your appointment online. I'm generally happy and refreshed by how I'm treated by the nurse practitioners here who are professional, good at their jobs, and with good bedside manner. I always feel like I get what I need. I do use my insurance and haven't tried self-pay. Thank you Texas Health Breeze.

Terrible time management. Second time can't meet her appts on time. First appt slot on the day,…read morecan't imagine how the rest of the day rolls out. No respect for patients time or priorities. No surgery or other commitments prior to start of office day. No excuse.

Dr Lewis is a wonderful Physician/surgeon, with a…read morewonderfully positive, encouraging, soothing bedside manner!!!! Her office staff are friendly, professional, and polite. She takes all the time you need as a patient for her to explain your surgical procedure. She takes the time to put your rattled nerves at ease and you leave her office feeling as if you have a good lease on life, that a cancer diagnosis isn't the end of the world for you. She and her team of oncology doctors are ready and able to take good care of you. Not only does Dr Lewis do oncology (cancer) surgery but she also does general surgery as well. She demonstrates a well rounded set of skills, top notch knowledge, and WONDERFUL bedside manner. I read the previous review and while that person is entitled to their opinion, his experience was not mine. I found the office staff to be excellent, communication superlative, and the wait time minimal. Even if I had to wait an hour, she is worth the wait and I have no doubt she or her office staff would communicate in the interim. Sometimes good things are worth waiting for! Dr Deri Lewis is excellent, superlative, awesome, wonderful. She is soft spoken and calming to frayed nerves. I feel 100% confident to report she is who I'd go to if I had to do this surgery again. She calmed my nerves, reassured my husband and I, presented information in an understandable way, and demonstrated empathy and caring all along! We, my husband and I, both highly recommend her! Thank you Dr Lewis for taking such good care of me! I appreciate you! If I could give you ten stars, I would!!!

My child's pediatrician, Dr. Kalyani Raja offices at this location and we love her. She has been my…read morechild's pediatrician since she was a few months old and now she's a teenager. Dr. Raja provides excellent patient care and genuinely cares about the health and well being of her patients. Any questions that we have she gladly answers and gives sound advice and information. Dr. Raja's staff and the office as a whole is also helpful throughout the office visit or via phone or the online portal. I trust my child's care with Dr. Kalyani Raja.

My primary care doctor has been Dr. Bryan Wasson, DO for nearly five years now…read more When I first found Dr. Wasson, I was working in a miserable working environment that was not only miserable because of the hostility of the workers but the unreasonable use of the Air Conditioning at 62 degrees year round. I ended up with bronchitis and walking pneumonia three times in six months. Here is why I give Dr. Wasson 5 stars. He is one of the few doctors I have ever consulted with who actually realizes we might know a tad about our own bodies. What a concept? Right! Here is where we found this realization. I have been susceptible to chronic bronchitis for most of my life, an affliction I share with my mother. And both of us, over the years have figured out that there is a tell-tale sign of impending doom... a metallic taste in our mouth that won't go away. The first time I went to see Dr. Wasson, I complained about a metallic taste in my mouth. He gave me an antibiotic, a weak one and sent me on my way. Two weeks later I had full blown bronchitis that was borderline walking pneumonia. This time he gave me a couple of shots and some medicines to get me well. He wrote this metallic taste phenomenon in my chart. Every time since then, I just call and say I'm tasting metal and he gives me the full treatment before I have a chance to get really sick. Only once have I been given a prescription from Dr. Wasson where he didn't give me a sample or a coupon. And that one time was one of those days I was thoroughly glad to have such a great doctor! I had full-blown food poisoning. I had been attempting to take phenergan for a couple of days to no avail. I had both suppositories and pills. So this day Dr. Wasson gave me a prescription and sent me over to Las Colinas Pharmacy where they created a phenergan cream that I could rub on my arms. Because if you have been getting sick for 3-4 days you have to be able to get the medicine in you where it will stay, if you catch my drift. Dr. Wasson's office has always been able to work me in anytime I was sick...and they were very quick and thorough when I needed to have my pre-op screening to make sure my heart, my lungs and everything else was healthy enough for brain surgery. I thoroughly recommend Dr. Wasson if you are looking for an internal medicine doctor.

After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

I've been going here for about 4 years now and I love this office. I've never had a bad experience…read more Getting in touch with someone on the phone can be frustrating for those that are not technically inclined. But if you use the Healow app, the docs are pretty quick to respond plus your care needs are documented. I started using Bridlewood, Dr. Glaser and his staff because the last office I was at didn't listen to me. I'm diabetic and trying to find the right medication has been much trial and error but my last office brushed off my errors. So when I first started with Bridlewood, Michelle Hampton heard me and started me on my way to finding what worked. I was sad to lose Victoria Thomas but it was an easy transition back to Michelle and they really do care. I have trouble with getting medication but that's due to my insurance not the office. Michelle and her team have been in constant communication with me and are eager to help where they can. I've had nothing but a pleasant and stress free experience working with the Bridlewood staff. My one complaint would be that I never got an Amazon gift card!