I've been going to old town family practice for several years. My experience has always been…read morepleasant, and staff is always friendly. It's easy to reach and has reliable parking. Walls are a little thin, but that's just a building issue. Medical staff changes somewhat frequently but I have no issue with them in any case.

Although my in office experience was pleasant enough, a few weeks later I received a bill which was…read moreodd because I made sure I would not owe anything before I got there and before I left the visit. Turns out, they charged me for an entire "second visit" because they simply stated I needed to see a specialist about one of my concerns and gave me a referral. No one mentioned a single thing about charging me just for them to tell me to see a specialist. Absolutely ridiculous. I will not be returning to this office. Extremely annoyed and disappointed that offices continue to screw people out of more money. I recommend going elsewhere or asking very specifically what your visit covers and which QUESTIONS cost extra...

Lots of availability even last minute! The provider Katie and the nurse Jada were splendid! Katie…read morewas especially kind, personable, fun, and extremely thorough, explaining everything well. 1000% would come back if I'm ever in Dallas again, wish I had care like this in Hawaii :)

I like coming here for fast, convenient care for flu, covid, sinus infections, etc. When I'm not…read morefeeling well, it's nearby my house, rarely crowded and always super clean. Make your appointment online. I'm generally happy and refreshed by how I'm treated by the nurse practitioners here who are professional, good at their jobs, and with good bedside manner. I always feel like I get what I need. I do use my insurance and haven't tried self-pay. Thank you Texas Health Breeze.

I had an appointment on Friday, December 5th, 2025. Today…read moreis December 9th. This week , I am calling to dr.office. No one call me back and tell me about what to do with some abnormal results in my lab test, no recommendations, no suggestions absolutely nothing. Also, I need a referral for screening CT , no body bother sending this referral to the hospital. Very disappointed!!! when you call to practice people very unpleasant on the phone , talking very disrespectful. Do not recommend this place, it used to be very good 12 years ago.

Addison Internal Medicine in Dallas, Texas, and Dr. Ton, who has been my Doctor for over 10 years,…read moreconsiders the entire facility the best overall care in Dallas-Ft. Worth metroplex. Professional, friendly and genuinely care about the personal care they are giving. Thank you March 26, 2026

One of the best medical facilities I have ever used. The staff were amazing. Dr. Castaneda, Nurses…read moreBrianna and Elizabeth and Tech Robert treated me with such respect and compassion.

Very nice and helpful staff. Minimal wait time on a cold November night. They took care of my…read morelittle 9yo well when he had unexpected wheezing during a family trip. They even changed a prescription for me the next day when the pharmacy was out of stock of the original medication. Dr Khan was gentle and caring with my son. So grateful to find this ED

Went in for some needed X-rays. This place is awesome. Waiting area had an inviting feel to it…read more Comfortable couches and refreshments were provided. Wait was short, staff was excellent, and were professional at what they do. And nice. I do not hesitate to recommend this place. Go in with confidence.

I've never wanted to leave a place so fast in my life. I don't even know the doctor who saw me…read morebecause he didn't give me his name. Isn't that insane? No introduction. He could have been a random guy off the street for all he acted like a doctor. I came in due to unexplained bleeding after a week of immense pain and arm numbness. I had surgery for endometriosis and fibroids eight weeks ago. The treatment I received was abysmal. Some highlights -- "I'm worried about the bleeding, I know the pain in my back may be normal due to my illness. I just want to make sure I'm not having a stroke or anything." "You can't have a stroke in your lower abdomen." "What pain meds are you taking?" "I've been taking both Tylenol and Ibuprofen every two hours because I'm in so much pain." "You should try Aleve." Woah, no way? Aleve? Hold the phone. I never thought of that. Then he gives me a paper that says not to take Aleve because it'll cause me to bleed more. Uh oh. And a paper to explain what a painful heavy period is! To someone with a chronic reproductive disease. I still can't decide what part of this visit was the most disrespectful or condescending. It's a hard one. He looked at my surgical scars at one point, asked if I had a fibroid removed like he didn't believe me, and then stated that typically fibroids are removed from a larger incision. I was told he can't support or help with anything gyno related, but somehow he's an expert on laparoscopies and thinks he can criticize my surgeons work when he didn't even listen to a single thing I'd said to him since I'd been there. Did he think I was lying about getting a fibroid removed? Probably. They took my blood pressure multiple times and I, a healthy individual ACCORDING TO HIM, could not get Systolic pressure under 155. When I got there ONE SEVENTY FIVE. A cardiac episode is 180. He told me it's probably the pain. Wait, so the Aleve I took this morning isn't working? What? You said that should help. Why is my arm numb from my shoulder to my fingers? Who knows. Obviously not him. I think his excuse was that I laid on it wrong. Why has it been hurting since Friday night? A medical mystery. My insurance is paying thousands of dollars so Sherlock Holmes can tell me I laid on my arm wrong. I finally gave up trying to advocate for myself and just agreed with him so I could go home. I got no answers for my pain or my bleeding. He thinks I'm fine! So healthy. I can't believe my insurance is going to have to pay for this. The only reason I got meds in IV for my pain while I was waiting for my blood work was because I cried in front of my nurse and he advocated for me. I was the only person there at 4:30am this morning and seriously you would think I was one of 100 in that ER with how I was treated. I had to get up to go the bathroom and wouldn't you know, he was standing around doing absolutely nothing. The only person who cared about me was my nurse. Strangers that hold the door open for me in public show me better care, respect, and compassion than this DOCTOR who literally gets paid hundreds of thousands of dollars a year to do care for people in their time of need. Like what a spit in the face. And for what? I just wanted help. If I have a cardiac event or god forbid a stroke between now and Monday when I see my general doctor, I will find this hospital at fault. I am still not over how even an EKG wasn't even at least offered. That's standard practice with symptoms I displayed. Thankfully tomorrow is Monday so I can actually go to my general doctor that cares if I live or die. My discharge instruction was to lose weight. :) pain? No you're just a fat pig. EDIT FOR STAFF WHO READ THIS - If you are not the doctor who talked to me like a dog than don't apologize for him please. I don't want an apology, you've done nothing wrong. The rest of your staff was amazing. Either fire him or teach him social skills so he doesn't make another woman cry. To my nurse and the front desk gentleman if you read this, thank you for your kindness. I needed that to offset the ugliness.

The girl in the red hair and bangs was really rude and wasted my time completely, I really hope…read morethey hired someone else because they service provided by her in the front is not helpful whatsoever, The other girl was really nice and seemed to understand, Please someone get rid of her and fix her attitude.

This place is the absolute worst. A friend referred me here, but I wasn't able to see the doctor…read morehe's been seeing for years. I agreed to see one of the nurse practitioners and paid the higher fee for my first visit. She was not able to advise me on anything during that visit as she didn't have my bloodwork results yet. I have not been able to communicate with her at all about prescriptions since having my bloodwork run. The doctors do not communicate with patients through clinic's messaging system, unlike many other clinics. Messages are only responded to by the assistants. After much back and forth due to this, it has been almost two months without one of my agreed upon prescriptions being filled. One of my other prescriptions was incorrectly filled. After multiple calls and messages with assistants that were just following a script, the office manager called and insisted that it had been filled correctly and told me to go to CVS to handle it with them. The CVS pharmacist showed me how it was sent in and explained how it was done incorrectly. She tried to call the clinic but only only got the AI system. I have made more calls and sent messages since then. Today the office manager again called and insisted that the prescription was filled correctly, complete with a bad attitude as usual. She then told me I'm being fired as a patient. This is how they deal with their incompetence. This the worst run clinic I have ever dealt with.

I have been a patient for over 4 years at the Carrollton location…read more I am totally satisfied with their entire staff. Dr. Parmar is great, he takes the time to answer questions, and clarify any misunderstandings I may have. Monica is the same. I have seen her more than Dr. Parmar lately, and I have had great experiences every time. Attention to detail, caring, and great depth of knowledge. The entire office staff is fantastic. After a few years they know me by voice when I call, and take the time and care to get answers to the questions I have outside of my appointments. I know that if I am promised a call back, I get one! The aggregate score is 5/5 and would go higher of the math worked that way!

Dr. Parmar is great. He spends time listening to your concerns. I have had excellent care.read more

My child's pediatrician, Dr. Kalyani Raja offices at this location and we love her. She has been my…read morechild's pediatrician since she was a few months old and now she's a teenager. Dr. Raja provides excellent patient care and genuinely cares about the health and well being of her patients. Any questions that we have she gladly answers and gives sound advice and information. Dr. Raja's staff and the office as a whole is also helpful throughout the office visit or via phone or the online portal. I trust my child's care with Dr. Kalyani Raja.

My primary care doctor has been Dr. Bryan Wasson, DO for nearly five years now…read more When I first found Dr. Wasson, I was working in a miserable working environment that was not only miserable because of the hostility of the workers but the unreasonable use of the Air Conditioning at 62 degrees year round. I ended up with bronchitis and walking pneumonia three times in six months. Here is why I give Dr. Wasson 5 stars. He is one of the few doctors I have ever consulted with who actually realizes we might know a tad about our own bodies. What a concept? Right! Here is where we found this realization. I have been susceptible to chronic bronchitis for most of my life, an affliction I share with my mother. And both of us, over the years have figured out that there is a tell-tale sign of impending doom... a metallic taste in our mouth that won't go away. The first time I went to see Dr. Wasson, I complained about a metallic taste in my mouth. He gave me an antibiotic, a weak one and sent me on my way. Two weeks later I had full blown bronchitis that was borderline walking pneumonia. This time he gave me a couple of shots and some medicines to get me well. He wrote this metallic taste phenomenon in my chart. Every time since then, I just call and say I'm tasting metal and he gives me the full treatment before I have a chance to get really sick. Only once have I been given a prescription from Dr. Wasson where he didn't give me a sample or a coupon. And that one time was one of those days I was thoroughly glad to have such a great doctor! I had full-blown food poisoning. I had been attempting to take phenergan for a couple of days to no avail. I had both suppositories and pills. So this day Dr. Wasson gave me a prescription and sent me over to Las Colinas Pharmacy where they created a phenergan cream that I could rub on my arms. Because if you have been getting sick for 3-4 days you have to be able to get the medicine in you where it will stay, if you catch my drift. Dr. Wasson's office has always been able to work me in anytime I was sick...and they were very quick and thorough when I needed to have my pre-op screening to make sure my heart, my lungs and everything else was healthy enough for brain surgery. I thoroughly recommend Dr. Wasson if you are looking for an internal medicine doctor.