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    Baylor Scott & White Outpatient Therapy - Leander

    2.8 (23 reviews)
    Closed 7:00 am - 7:00 pm

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    2 months ago

    Even though this is a large office, they give you one on one care very very smart PT personnel.

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    Susan M.

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    8 months ago

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    Susan M.

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    7 years ago

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    Baylor S.

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    3 years ago

    Can tell the staff are pretty sloppy and messy at this facility. Not very professional.

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    Susan M.

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    7 years ago

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    Baylor S.

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    8 years ago

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    Baylor S.

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    13 years ago

    Helpful 9
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    12 years ago

    Helpful 5
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    7 years ago

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    Baylor S.

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    14 years ago

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    9 years ago

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    Baylor S.

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    8 years ago

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    Baylor S.

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    13 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    Baylor S.

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    13 years ago

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    11 years ago

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    9 years ago

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    Baylor S.

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    8 years ago

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    Baylor S.

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    9 years ago

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    Baylor S.

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    12 years ago

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    11 years ago

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    Ask the Community - Baylor Scott & White Outpatient Therapy - Leander

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    ATI Physical Therapy

    ATI Physical Therapy

    2.3(3 reviews)
    1.7 mi

    I had had very positive experiences at this location. They are busy but keep everyone going with…read morefrequent check ins. The activity helps me not feel like I'm in the spot light. It's obvious that they care about the clients in the way they interact with everyone. I'd recommend this location without hesitation. Miranda and Susan have both been great to work with.

    While I would love to give a more positive review, my experience with ATI billing has been…read morehorrendous and this impacts my overall experience. When I attended my first session I provided my FSA card so that my account could be billed with each visit. My card was charged ($10) for the most part on each visit except for one visit apparently. While I had a pretty good experience with the trainers I worked with, I didn't feel my knee was recovering well enough so I cancelled the last 2 sessions that were scheduled. I then began receiving bills from ATI indicating I owed different amounts. At one point it was $30, then $40 and the last bills they sent me were $50. When I looked at my FSA card history, I could tie 4 of the charges to the dates they said I did not pay. I attempted to call the billing number on several occasions but could never get a live person to answer the call so I could rectify the matter. I then called the Leander location to let them know I was trying to reach billing. The person I spoke with confirmed the phone number to call and also took down my info to have Billing call me back. I had no contact from anyone in Billing. After 2 more billing letters from ATI, I went in to the Leander location in person to explain the issue and showed the front desk person my FSA card statement showing the payments I made. The person took down my info and said she would contact the billing dept and would personally call me back one way or another that day to let me know status. I received no call from the front desk person nor the billing dept. Today I received a letter from a collections firm regarding the bill. I am totally pissed that it has come to this when I have done everything to try to connect with someone and resolve THEIR billing error. If I had missed a payment along the way, why wouldn't someone alert me at each visit? I could have resolved this right then and thereby pulling up my FSA card history to address the matter. Now I have to fight this collections situation and I will never recommend ATI Therapy. (crossposting on other review sites and social media)

    PT Solutions of Leander

    PT Solutions of Leander

    1.5(2 reviews)
    1.6 mi

    Even with insurance, the sessions are quite pricey--over $100 each. The staff clearly prioritize…read moretheir lunch breaks; you might be asked to arrive early, only to wait in your car while they eat, with little regard for your time. There's no apology or acknowledgment for the inconvenience either. Based on the cost alone, I wouldn't return--there are far more affordable options available elsewhere.

    I had exactly one visit at this place. I advised the guy who was there that day to go really easy…read moreon my lower back as it was in a degenerative condition and I was there for an assessment visit. He ignored my words and manipulated my lower back with great force. I wound up in the emergency room 3 times following that experience and was operated on unsuccessfully by a surgeon at the hospital. My spinal cord was also damaged during this surgery making my situation infinitely worse. I hadn't taken a prescription drug in years and years prior to this and now I am on pain management and being evaluated for another surgery likely a lumbar fusion and or a spinal cord stimulator implant. I have not been able to do a days work since this incident and have had to apply for social security disability which has not yet helped my family at all. I recommend you find someone else to help you with your pt needs as this place has just about ruined me. Advocate for yourself and I hope that you receive better treatment than I did.

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    Baylor Scott & White Outpatient Therapy - Leander - physicaltherapy - Updated May 2026

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