These review is for Dr Manuel at Alik eye Baylor center.
I just wanted to let everyone know that do not trust what he tell you. It Has been a long journey and still never did my contacts as he promised that I won't be using glasses it took a year and at the end he completely lie to me and never wanted to really fix or correct the prescription for my contacts. He send his nurse to tell me that he will send the contacts back to Baylor Lab to be corrected and they will be mail about 3,to 7 days time pass I start calling living messages with customers service because is impossible to speak with no one at that department. I call so many time that the lady that I spoke so many times at customer service told me to call complain Departement. I did call and took about two months for some one respond. Then he told me. To call Mrs. Pam I call her so many time and left messages but she never did. I call him again few times left him messages that lady never have contacted me. Finally she call me but she was like to talk to Trump or to a rock. For her position she never show any courtesy or willing to help me. I spend $1,850 for contacts that Dr. Manuel said on July 12, 2017 that Dr.Weikert recommend me to see him dor him to evaluate me for contacts. But I went to Dr. weikert because my Eye Dr refer me to see him in which I have to see him few times because he got my eye glasses prescription wrong. Then he insisted for me to visit with Dr Manuel, I agree too see him because I was and I am getting so many head ake and my glasses are getting heavy that around my cheeks and no use and my ear is very uncomfortable and painful; well Dr Manuel said that if agree to go ahead with the contacts it will take a while to perfession my contacts and if I be patient it will be what I want and I won't need no longer to need to used glasses. Well he completely disappointed me because it has been more than a year and he never have the intention to do my contacts as he said. I still using glasses and spend all that money. Time driving a long way and my Husband lost more than twelve days of work during all that time plus parking, mileage, gas and cost of food. Also every time I went they dialating my eyes and I could use the contacts that he promise. Mrs. Pam just told me that she could arrange to see another Doctor but I will start all over plus pay again. I was so vivid, upswept, disappointed and also was felt betrayed and a Clinic that supostly is so good completely took my money, my time my expectections that I was going to be able to use contacts and no more glasses. I will tell you that go to some place else because they are there to get your money and don't deliver what they promise. Mrs. Pat I don't know how you got that position that you have because you don't have the tactic to speak or sympathy or courtesy to be able to resolve a problem that is obviously cause by Dr Manuel and your Baylor Lab and your staff. I will tell everyone never go to them.
I want Dr Manuel to call me and also Baylor refund all my money and suffering and other expenses because I never could use or get the contacts. read more