From start to finish, this was a great experience. Guys from Prestige Motor Sales were excellent. I…read morefound the car on cars.com and emailed the dealer. He responded right away and set up time for me and my wife to come to the dealership and test drive the car. When we arrived, the car was even better than we expected. We test drive the car and knew right away that we wanted it. Alex helped us every step of the way with financing and he gave us a great deal with the decent percentage and he also was incredibly patient with the paperwork and walked us through the entire process. I don't write a lot of these reviews, but when I have a great experience I give the credit. I will definitely share this experience with my friends. Thank you Alex and Prestige Motor Sales for another member in our family.

At the time of purchase on March 20, I was told--and it was put in writing--that several issues…read morewould be addressed prior to delivery, including the tires and warning lights. I picked up the vehicle on April 1. On April 6th, an independent mechanic found several issues that had not been addressed, including concerns with the O2 sensors, exhaust system, error codes, and worn tires. That evening while driving on the highway with my kids in the car multiple warning lights came on and the car began shaking while driving. We had to arrange towing back to the dealership at our own expense. While they did perform some repairs (including replacing the O2 sensors (these are brand new!), a follow-up inspection still showed that the exhaust will likely need replacement, the radiator was not actually new, and the Run-Flat tires had been repaired rather than replaced. Overall, the vehicle was not delivered in the condition promised, and we spent significant time arranging transportation and following up. I would strongly recommend having any vehicle independently inspected before purchase. Based on this experience, I would proceed with caution.

A shout out to Malden Auto Sales. The two guys that operate the business are friendly, down to…read moreearth, and professional. I just bought a used Toyota Corolla. Was very happy with the whole process. On average, cars on their lot were at least $1,000 less than the dealerships I went to. I didn't feel like I needed to haggle, because price seemed very reasonable. Before I picked up the car, they had a mechanic change the oil. Mechanic suggested four new tires, and Malden put four new tires on for free. I can't recommend these guys enough, and I've bought many used cars over the years.

Went to this dealership to test drive a car and they told me ,that before they let me test drive…read morethe car they had to see if I get approved by the bank first!! Like the dude thought I didn't had enough to paid for it !!!! Don't go in there with work clothes cause they might think you a homeless or something!!!

This is such an amazing place to actually give money away on junk cars they sale as new cars!!…read more Stay away from this play!! No worth buying a car from this location at all!!

I saw a carfax ad from this place for a 1989 Toyota Corolla with 112K miles for $12,500!!! This has…read moregot to be a mistake right or did I miss the announcement that 1989 Corolla is now a collectible antique?

One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

Excellent buying experience. They were very transparent, numbers were set prior to the scheduled…read moretest drive, Dave was easy to work with, couldn't be happier with my purchase.

asking questiona and hung up on me hard to deal with sound like he was having a attitude when I was…read moreasking questions

I got my car today!!! On Friday I was greeted by Anthony the incredilble saleman at Smartbuy USA…read moreMalden. He showed me the car that I first requested to see. I ended up loving the Toyota Camry that was close by. Anthony let me take it out on a test run. Upon returning to the lot, I wanted that car. Anthony made the buying process easy and uncomplicated. He is by far the best salesman I've ever had the pleasure to work with. He went above and beyond to get me into that car. I highly recommend going to Smart Buy, Malden if you're looking for a car. Anthony will do all he can to make your experience a good one.

AVOID AVOID FING AVOID . Gave this little business a try after these reviews and JUST MAYBE they…read morewould have changed and NEVER AGAIN JOKES ON ME. HORRIBLE AS PEOPLE. Took over 2 weeks for a "Bank response" . They wanted 1000 for a down payment I said no and left 500 asked for a refund after 2 1/2 weeks of no bank response . Called to get a refund lady Nicole said she had processed it NOPE she lied that first time . COME again the second time her and Shawn had to have a "talk" refunded me " that amount that week haha NOPE . Still no fing refund . I call and all they can say is I'll get back I'll call you in 15-20 mins will they ever call back ? ABSOLUTELY NOT . Called this place atleast 30 times in a matter of a month . They keep playing and I'm not the one becuse I will speak out . HORRIBLE SHITTY PLACE . AVOID .

Made an appt online at the McGovern website for an oil change and replace the car battery. Day of…read morethe appointment brought the car in to the dealership main lot, parked in the Service Department section, went in and was told they do the oil changes and smaller repairs at a different location. To get to the other location, need to get on Rt 1 North, loop back onto Rt.1 South as the location is near the old Sears Auto repair next the Square One Mall. It's Jiffy Lube or similar. Go in, tell them I have an appt, lady tells me they don't take appts and there are about 4 people ahead of me, then asks for all of the owner and vehicle info that I already entered on the McGovern Ford website. The lady explains their computer system doesn't link to McGoverns. I left. Nothing on the McGovern website about this 'offsite' arrangement for certain services. Not a good experience.

Not possible to review for Beverly as yelp still shows it as Kelly Ford "closed"…read moreThis review is for McGovern Ford in BEVERLY I had an appointment for a recall part replacement on 2/13/26, I recieved a call on 2/12 that they were short staffed and cancelled my appointment. The service was reset for the following Friday 2/20/26. I arrived at 8:30 as requested and was summarily told that they did not have the part and could not do the repair today. I declined that offer and called Danvers Ford. The first thing the man there said was " let me see if we have the part in stock", they did BTW. I believe that whomever booked my appointment in Beverly should have cjecked that as well. The fact that it is not done as a standard procedure makes me think the sevice manager their may be in over his head and needs some help. The woman I spoke to this morning should have his job. I will never ever go to McGovern Ford anywhere after this experience.

*READ THE ATTACHED IMAGE FOR THE FACTS FROM THE STATE OF MASSACHUSETTS' INVESTIGATION INTO AUTOTECH…read moreAKA DC AUTOMOTIVE* Avoid at all costs. There are many other used car dealers and mechanics operating in the greater Boston. That vehicle they are selling that you really want will be available somewhere else soon. I went to view a rare luxury vehicle. There were signs that this "business" was shady from the beginning. Owner Eddie did not let me take the vehicle on a test drive myself and refused to let me take it for a pre-purchase inspection because he said he only had one dealer plate. He only lists on Craigslist and does not use Carfax in order to save a few bucks- pretty laughable for a place that he says has been in business for thirty years. After negotiating, I purchased the vehicle. When I took it to my mechanic a few days later, he discovered serious issues. When I told Eddie, he outright refused to take my car in for repairs within the 30 day warranty period set by the state for qualifying used cars. He soon blocked my number. Weird considering he bragged about how he goes above and beyond for people that buy cars from him. The main issue was a sunroof that did not properly close causing water to flood the car. Eventfully, the electronics failed because of water damage. It was estimated by the dealer to be a $9,000 fix- far more than what I paid. I filed for arbitration through the MA Office of Consumer Affairs and Business Regulation. Eddie was flustered, emotional, and could not explain himself. The arbitrator ruled in my favor and he was forced to write me a check for the original purchase price due to Autotech's illegal business tactics. It appears from reading other reviews that they sell vehicles purchased dirt cheap at auction with major issues. They have gone by many names including Autotech, Autotech II, DC Automotive Malden, and Eddie's Autotech, probably to run from the bad reviews. They also appear to have multiple Facebook pages. The Office of Consumer Affairs and the Attorney General's office- just to name a few- are now aware of the kind of business being run here.

My daughter bought a car and got it home. I payed over 600 to fix the bad brakes and rotors plus a…read moresway bar. Drive it next day it was overheating. Dropped it off again. Picked it up today and it's bucking. OMG. DO NOT BUY FROM HERE!!! Cars are AS IS. I am now buying spark plugs and wires, needs oil changed, needs a battery. There are 10 codes when we hooked it up to check. Horrible nightmare. They treat you great until they get your money then they have no time for your problems with the bad car they sell you.

John is a great guy. worked me a great deal and is a very trustworthy guy unlike most dealerships…read more highly recommend.

Absolutely amazing dealer! Buying from John was like buying from a trusted family member. From the…read moremoment we first spoke to the final steps of the transaction, I always felt comfortable and in good hands. I bought this vehicle from out of state and it was exactly as described. Don't think that I will ever buy another vehicle from anyone outside of John. Would highly recommend C and P Imports! It's like buying from a trusted family member!